CalMHSA Statewide Coordination Workgroup September 18 …...Outreach Surveys – All participants...

CalMHSA Statewide Coordination Workgroup

September 18-19, 2013

SUICIDE PREVENTION

Program 1: Suicide Prevention Network Program Didi Hirsch Mental Health Services

• Common Metrics Project

– Develop standardized data collection across 11 crisis centers in California

– Show the impact of crisis centers in suicide prevention

• Best Practices Project

– Build regional capacity for suicide prevention

– Assist each of the 6 regions to develop a best practice for submission to the Suicide Prevention Resource Center’s Best Practices Registry


Common Metrics Project • Provide information on statewide efforts and effectiveness of the 11 crisis lines

• Project Objectives

– Identify a set of defined crisis line metrics

• Standardize data collection across crisis lines

– Aggregate data from the crisis lines

– Report on the impact of crisis lines in California

Call Volume

Risk Caller Satisfaction

Follow-Up

Reason for Call

Demographics


Common Metrics Process

Common Metrics Manual


Best Practices Project

Questions Methods Data Collected

1. Who is being served? 2. What is currently being

done to serve them? 3. Who are the

unserved/underserved? 4. What are the existing

local practices in your region?

• Survey • Stakeholder

discussion groups

• Key Informant Interviews

• Secondary Data

• 214 surveys • 33 discussion

groups • 38 out of 43 Key

Informant interviews

• CA Department of Public Health


Best Practices Project

Questions Methods Data Collected

1. Who is being served?

2. What is currently being done to serve them?

3. Who are the unserved/underserved?

4. What are the existing local practices in your region?

• Survey • Stakeholder

discussion groups

• Key Informant Interviews

• Secondary Data

• 214 surveys • 33 discussion

groups • 38 out of 43

Key Informant interviews

• CA Department of Public Health

Program 2: Regional and Local Capacity Building Didi Hirsch Mental Health Services

Goals and Objectives • Support partner counties in their

suicide prevention efforts by: – serving as dedicated crisis

hotline; providing monthly call volume reports.

– providing support to established crisis hotlines

– providing Risk Assessment training

• Establish LA County Warmline

Network • Expand Suicide Hotline to include

Korean and Vietnamese speaking counselors 8 hours a day/7 days a week.

County Partners: • *Imperial County • *Los Angeles County • *Orange County • *Riverside County • *San Bernardino County • San Diego County • *Ventura County

Local # 877-727-4747 National # 800-273-8255

*Dedicated Crisis Line for County

Program 2: Regional and Local Capacity Building Family Service Agency of the Central Coast

Area: Implement new policies & practices for enhanced service delivery; and to achieve AAS accreditation status.

• New systems needed for accreditation have been implemented (and staff and volunteer responders have received necessary in-service training)

• Documentation & Training: – Responder policies and procedures manual (and in-service training) – Overhaul of call documentation system (and new call report forms) – Assistant Trainer & lead trainer’s manuals (and in-service training) – Comprehensive agency Policies and Procedures manuals (and in-service

training) • Responder retention & performance has increased for those responders from the

Fall 2012 and Spring 2013 training classes (enhanced training, Assistant Trainer program, and 24/7 staff supervision have assisted with this)

• More comprehensive training to promote de-escalation of callers; in Q4 of 12-13, only 7 calls (of 1,121 calls to the line, or .6%) required emergency services.

• AAS site visit scheduled 10/21/13 & 10/22/13

Program 2: Regional and Local Capacity Building Family Service Agency of the Central Coast

Area: Further enhance and diversify community outreach, education, and engagement activities and materials.

Outreach Surveys – All participants surveyed; for Q4 of 2012-13:

• Service providers reported: – 95% knowledge of warning signs (1% did not, 4% did not respond). – 95% ability to get help for self/someone at risk (1% did not, 4% did not respond). – 86% “Activity was culturally appropriate.” (14% did not respond).

• Youth & other at-risk groups: – 84% knowledge of warning signs (2.5% did not, 13.5% did not respond). – 84% ability to get help for self/someone at risk (1.5% did not, 14.5% did not respond). – 83% “Activity was culturally appropriate.” (1.5% did not agree and 15.5% did not respond).

• Focus Group Q4 of 2012-13: 32 community members gave input and feedback on – Barriers to calling a hotline (and messaging needed to address these) – Age groups most in need of services (and approaches to reach these groups) – Priority populations to reach, locations for material distribution in the community – Cultural responsiveness and preparedness

Program 2: Regional and Local Capacity Building Family Service Agency of Marin

Impacts of NBSPP • Sonoma County Indian Health Project-

Youth Gathering of Native Americans (GONA) August 30-Sept 2- serving 50 Youth

• Co-Sponsored Suicide Prevention Network Meeting in Santa Rosa on May 7, 2013- 95 individuals attended

• North Bay Hotline and Know the Signs Materials disseminated since January 2012: TOTAL MATERIALS=387,900

Suicide Prevention Trainings in the North Bay Area since September 2012 • Marin County- 17 trainings, 265 individuals

• Napa County-5 trainings, 70 individuals

• Sonoma County- 8 trainings, 313 individuals

• Lake County- 2 Training, 21 individuals

• Mendocino County- 2 trainings for 23 people

Total Number of Individuals Trained: 692

Targeted Trainings: Youth, Older Adults, Military, Mental Health Providers

Impacts of Crisis Center Hotline Service in the North Bay Region

Program 2: Regional and Local Capacity Building Family Service Agency of Marin

• 32% increase in number of Hotline callers in FY 12-13 compared to FY 11-12

• 78% of Hotline callers report improved emotional state as result of call (FY 12-13)

• New Refinement in Lethality Assessment to Identify Risk- as part of the Common Metrics Consortium – In June 2013 we began asking suicidal callers a self-rating question at the beginning and end of a call

Between March 20, 2013 and September 18, 2013:

•Friendship Line conducted 43 presentations/in-service/meetings in 22 counties (13 Superior Region; 5 San Francisco Region; 4 other California counties).

•Thousands of flyers/brochures/magnets/wallet cards (Friendship Line – WellSpace Health) distributed to counties

•County, State and National news-media carried stories on older adult suicide and prevention efforts highlighting Friendship Line

Program 2: Regional and Local Capacity Building Institute on Aging

INSTITUTE ON AGING – ACHIEVEMENTS

Q4 Call Statistics April 1, 2013 – June 30, 2013

• Call Volume Friendship Line (Total --18,860) increased 4.37% from last quarter.

– 6.5% of total calls coming from the Superior Region, an increase of 12.8% from last quarter.

• Call Volume WellSpace Health (Total -- 8,498) increased 24% from last quarter.

– 61.06% of total calls coming from the Superior Region, an increase of 30.06% from last quarter.

Wellspace Health has both crisis CHAT Service and crisis TEXT Service Capability

Friendship Line has hired (a) Friendship Line Manager; (b) 2 – Lead Crisis Line Workers

INSTITUTE ON AGING – ACHIEVEMENTS

Program 2: Regional and Local Capacity Building Institute on Aging

Impact of the Central Valley Suicide Prevention Hotline CVSPH

• CVSPH received over 3,600 calls since January 2013

• We have initiated over 35 Active Rescues

• We have trained over 30+ volunteers

• Central Region now has its first 24/7 suicide prevention hotline located locally

Program 2: Regional and Local Capacity Building Kings View

• Establishment of Hotline and other local CalMHSA projects in the central valley has helped stimulate increased awareness of the seriousness of suicide

• Local programs involved with suicide prevention are more willing to engage and work together

• With 24/7 status, data collected can be used to analyze trends across various demographic fields and develop targeted interventions for counties

Impact of the Central Valley Suicide Prevention Hotline CVSPH

Program 2: Regional and Local Capacity Building Kings View

• The 4 counties answered 23,929 hotline calls and 830 crisis chats.

• The 4 counties completed 67 adult suicide prevention trainings reaching 1,234 people and 57 youth trainings reaching 1,245 adolescents.

• Services were provided to 1,800 people in a language other than English.

• The Bay Area started its LGBTQ Outreach Program, participating in Pride celebrations as well as LGBTQ specific trainings and outreach.

• The four Bay Area counties started Linea de Crisis, a combined Spanish language hotline. The toll free number rotates from agency to agency, with each agency taking a four hour shift per day, yet serving the entire Bay Area.

• San Francisco started the Bay Area Warmline Network and plans to have a conference for the staff of all types of hotlines in Winter 2014. The goal of the conference is to network, learn about suicide prevention and share resources common to all hotlines.

Program 2: Regional and Local Capacity Building San Francisco Suicide Prevention

Evaluation Results

• San Francisco completed a client satisfaction process with our hotline callers. 91% of the callers rated the service as Excellent or Good. Additionally, 61% called because they felt depressed, 57% felt anxious, 55% felt stressed, 35% felt lonely and 26% felt suicidal. 86% stated that calling the hotline helped reduce their immediate negative feelings.

• San Francisco completed an evaluation of our youth presentations with 718 youth participants. Over 85% indicated they leaned new and valuable information about suicide prevention, were better able to notice warning signs in a friend and felt more confident they could help a friend in crisis.

Program 2: Regional and Local Capacity Building San Francisco Suicide Prevention

San Luis Obispo – SLO Hotline

• Number of calls have doubled since the beginning of the statewide project

• 1,263 calls taken in the last quarter

• 241 people trained in suicide intervention in the last quarter

• SLO Hotline Continuous Quality Improvement team is meeting quarterly to enhance program services and performance evaluation

Santa Barbara County – Warmlines

• 5 peers trained and handling calls in North and South Santa Barbara County

• 228 calls received in the last quarter

Program 2: Regional and Local Capacity Building Transitions – Mental Health Association

Program 2: Regional and Local Capacity Building Transitions – Mental Health Association

Kern County Hotline

• 6,603 calls received in the past quarter

• 271 people participated in suicide intervention training

• 210 people participated in community talks focused on suicide prevention education

• Spanish language call coverage has increased from 64 to 136 hours per week

Program 3: Social Marketing AdEase

Know the Signs Suicide Prevention Social Marketing Campaign

Know the Signs - Media Campaign Outcomes November 2012 through February 2013 Media Outlets: TV, cable, print ads, outdoor and digital ads

Engagement

•471,925 website hits within California in the 4-month period •25% of all website traffic via mobile •23.5 million total completed views for online video ads

Coverage

• 720, 378, 821 impressions served in California

• Reached 52,468,000 people

• Impressions were evenly divided throughout each county resulting in 8+ frequency during flight (average frequency 12)

• 68% value added that equals approximately $2,176,000 in media costs


A total of 371 videos about suicide prevention or eliminating stigma about mental illness were submitted; representing 922 students and 142 schools from 35 counties throughout California…

98.2 % of school advisors indicated that the contest stimulated discussion

among students about mental health and suicide prevention

89.9% agreed that it inspired them to get

involved in suicide prevention, mental health or stigma busting activities

85.4% of students pledged to not keep it a secret if a friend tells

them he or she is thinking about suicide

After judging contest videos, 95% of judges either “strongly agreed” or “agreed” that the judging process increased their knowledge of safe

messaging for suicide prevention

All films can be viewed and downloaded at www.DirectingChange.org.

Know the Signs – Directing Change Outcomes


http://www.directingchange.org/

Suicide Prevention Training • 97 ASIST Workshops = 1,855 trained

• 22 safeTALK Workshops = 322 trained

• Additional ASIST and safeTALK T4Ts scheduled

• esuicideTALK licenses available

• A11 Upgrader Sessions

Program 4: Training Workforce Enhancement Program Living Works

Date Event Location

22-23 Aug 13 safeTALK T4T Humboldt Co.

7-11 Oct 13 ASIST T4T Modesto

24-25 Oct 13 safeTALK T4T Visalia

7-8 Nov 13 safeTALK T4T El Centro

18-22 Nov 13 ASIST T4T Ventura Co.

2-6 Dec 13 ASIST T4T Walnut Creek

13-17 Jan 14 ASIST T4T San Diego

28-29 Jan 14 safeTALK T4T San Mateo

24-28 Feb 14 ASIST T4T Redding

18-19 Mar 14 safeTALK T4T El Dorado

TBD safeTALK T4T Placer, Nevada, Yolo, Sutter/Yuba

TBD safeTALK T4T Superior Region

TBD safeTALK T4T Contra Costa

TBD safeTALK T4T TBD


ASIST and safeTALK T4T Schedule

Date Event Location

29 Aug 13 ASIST A11 Upgrader San Joaquin

4 Sep 13 ASIST A11 Upgrader Sacramento

6 Sep 13 ASIST A11 Upgrader Merced Co

28 Oct 13 ASIST 11 Upgrader Los Angeles

1 Nov 13 ASIST 11 Upgrader Humboldt Co


ASIST A11 Upgrader Schedule



STIGMA AND DISCRMINATION

REDUCTION

• The Consortium project was brought in-house (to George Hills Company, Inc.) by CalMHSA.

• The Consortium office at 3043 Gold Canal Drive, Suite 101 in Rancho Cordova was designed, constructed and furnished (including three lime green chairs).

• Four Consortium staff (Program Manager, associate and two assistants) were hired and began working full time on the project.

• Contracts with consultants were established and signed to assist with the facilitation of Consortium meetings and to provide subject matter expertise to Consortium workgroups.

• Two Consortium In-Person Meetings were conducted on June 25th and July 23rd. These meetings allowed consortium members and new staff the opportunity to discuss past challenges, begin working together and organize the work of the Consortium going forward. Consortium workgroups identified short and long term activities including specific tasks to accomplish outcomes outlined in Strategic Work Plan.

Program 1 C.1: SDR Consortium George Hills Company, Inc.

• In conjunction with the Consortium Steering Committee staff began a selective outreach and recruitment process to fulfill identified gaps in Consortium membership in accordance with CalMHSA Service Agreement deliverables in order to have full membership by the end of the next quarter.

• Consortium staff and members outreached numerous community partners including Disability Rights Ca., Working Well Together, NAMI-CA, etc. and attended numerous meetings including the Working Well Advisory Committee, OAC Community Forum in Monterey, Ca Stakeholder Coalition, etc. promoting the work of the consortium.

• The Consortium assumed responsibility for the ordering, distribution and partially the marketing of Each Mind Matters materials.

• Next In-Person Consortium meeting is scheduled for October 22nd in Santa Clara County. Program partners and members of the public are encouraged to attend.

Program 1 C.1: SDR Consortium George Hills Company, Inc.

Parent and Caregiver Outreach

Goal:

Increase awareness, acceptance and compassion around mental health challenges among parents and caregivers in order to create stigma-free environment for early development. • Outreach to local parent bloggers with customized SDR messaging in English and

Spanish • Latino family forums to encourage open dialogue Resources • Read and share the posts by our parent bloggers – they are featured regularly on EachMindMatters.org

– Send us links to your favorite local parent blogs, so we can recruit them as Change Agents

• Latino Family Forum report • Stay tuned on more to come for Parent & Caregiver resources

Program 1 C.2: SDR Social Marketing Runyon Saltzman & Einhorn

EachMindMatters.org

Walk In Our Shoes (tweens 9-13)

Goal:

Fill gaps in knowledge to debunk myths associated with mental illness that contribute to stigmatizing beliefs.

• Early intervention with adolescents to prevent formation of stigma

• Fill key gaps in knowledge and debunk myths through website, school-based performances, take-home materials and advertising/education campaigns

Resources

• WalkInOurShoes.org and PonteEnMisZapatos.org featuring kid-friendly information and real life stories about mental health; includes “For Grown-ups” section with online and print-ready resources

• Theatrical tour kicked off on 8/26, providing

100 school-based performances statewide


WalkInOurShoes.org

http://www.ponteenmiszapatos.org/

ReachOutHere (Youth 14-24)

Goal:

Mobilize the target audience to access peer support and engage as peer-supporters. • ReachOutHere.com (English-language) & BuscaApoyo.org (Spanish-language) • Statewide media campaign – new online and radio campaign launched July 1st! • Social media: Facebook, Tumblr and Twitter • Hard copies materials: posters, fliers, take-ones, stickers and resource cards • Two-way texting program – coming this fall Resources: • ReachOutHere Toolkit (English and Spanish):

– PSAs, radio ads, print ads, digital banner ads, posters, fliers, take-ones, resource cards and stickers – Customization of these materials with logo and organization-specific details

• Share ReachOutHere.com and BuscaApoyo.org with young people in your community!


ReachOutHere.com

BuscaApoyo.org

ReachOutHere.com

BuscaApoyo.org

Decision Makers (Adults 25+)

Goal:

Develop targeted and continuous contact with people with mental health challenges that is both credible and local; reinforce hope, recovery and resilience.

• Targeted messages to adults who are key influencers for people with mental health challenges (such as doctors, law enforcement, landlords, educators, etc.)

Resources:

• A New State of Mind: Ending the Stigma of Mental Illness, California Public Television documentary aired statewide on May 30 and is available to stream or download at EachMindMatters.org.

• SpeakOurMinds.org

– Download SDR messages and add your local speakers bureau via contact form

• Attend a local Speakers Bureau event, documentary screening, or Community Dialogue event – stay tuned for dates in the CalMHSA Express!


http://www.eachmindmatters.org/

SpeakOurMinds.org

SpeakOurMinds.org

California Reducing Disparities Project Target Audiences


Each Mind Matters serves as a unifying message for organizations, health systems and millions of Californians working to break down the barriers that stop people from getting the help they need and support they deserve.

Join the movement at

eachmindmatters.org


TOTALS TO DATE May 6-July 31, 2013

http://www.eachmindmatters.org/

Community Network Roundtables

The purpose of local Community Roundtables is to reduce stigma and discrimination, increase access to mental health services, and build capacity to connect, support, and empower consumers, families, parents, caregivers, youth, and children.

Program 1 C.3: Capacity Building United Advocates for Children and Families

E S T A B L I S H E D S C H E D U L E D P R O J E C T E D

Los Angeles Community Roundtable (October 2012, May 2013)

San Bernardino Behavioral Health

Symposium (May 2013)

San Diego Community Roundtable

(June 2013)

Humboldt Community Roundtable

(October 2013)

Santa Clara Multi-Cultural Mental Health Education

Day (October 12, 2013)

Inyo/Mono

Lassen /Modoc Merced Orange

Sacramento Ventura

Mental Health First Aid

5 Regional Instructor Trainings resulting in 140-150 certified Instructors

Program 1 C.3: Capacity Building United Advocates for Children and Families

1 Develop a statewide assessment to help identify gaps and county needs

Coordination of efforts through the Regional WET Coordinators

Conduct Regional Trainings: Superior, Bay Area, Central, Los Angeles, Southern

Develop a final summary report

2

3

4

5

Create and maintain a database

T h e U A C F P r o c e s s

Who we are partnered with:

Program 2 C.1: Resource Development Mental Health Association of San Francisco

19 Current Partners

8 Upcoming Partners

Accelerated assessment and engagement process with SDR Training programs and strengthened TAY outreach process

Disseminated toolkit on website and with SDR partners that incorporates 17 training tools and resources for strengthening SDR programs


Resource Development

Launched New Website

Including tools and resources for stigma change organizations

Conference Kick-Off!

First Annual Tools for Change Conference

held in March of 2013

Center Registry

Highlights stigma programs statewide in

our new database


The Center as a whole

Program 3: Promising Practices Mental Health Association of San Francisco

Promising Practices Program

Ongoing meetings with Community Development Partners to implement engagement process to set up for collaboration and technical assistance phase.

Collaborated with academic partners at Columbia University to complete first draft of literature review analysis of promising practices, as well as continued research.

• Worked with Associated Press to add new entry on “mental illness” into the 2013 edition of the AP Stylebook, which includes many of our recommendations on content and language. The AP Stylebook is used by just about every journalist in every newsroom in the US and beyond, and will institutionalize the guidelines for years to come.

• Trained over 300 journalists in over a dozen newsrooms in California on how to report accurately and without perpetuating stigma regarding mental health.

• Partnerships with the National Association of Broadcasters (NAB) and Radio Television Digital News Association (RTDNA) are allowing us to distribute TEAM Up resources and technical assistance to their member news outlets all over California and beyond.

• Through two creative briefings held for entertainment writers and other professionals (~80 attendees), as well as one-on-one technical assistance through our First Draft program (~25 writers/executives) and regular email newsletters (sent to 2,740 industry contacts), we have engaged the entertainment industry around accurate depictions of mental health issues.

Program 2 C.2: Partnering with Media & Entertainment Industry Entertainment Industries Council, Inc.

• The Muestra Esto event, which brought together 6 Spanish language journalists with 45 mental health stakeholders, was the beginning of a relationship with Univision executive and news staff that is expanding across the state and beyond.

• Picture This: Mental Health in the San Francisco Bay Area highlighted 5 local reporters and brought them in dialogue with approximately 65 mental health stakeholders.

• Integrated Each Mind Matters movement and TEAM Up messaging into PRISM Awards ceremony for nearly 400 entertainment industry personnel, and in PRISM Awards Showcase national TV special airing on FX and other outlets.

• Approximately half of the over 400 submissions to the PRISM Awards addressed mental health issues, and half of the TV special focuses on mental health.

Program 2 C.2: Partnering with Media & Entertainment Industry Entertainment Industries Council, Inc.

Available on www.IBHP.org • Integrated Care Tool Kit – “Partners in Health” for counties and other stakeholders

• Integration Topic Webinars

– Integrating Your Practice: Key Building Blocks

– Workforce Needs with Integrated Care

– State of Health Care Policy

– Measuring Integration and Quality

– Alternative Payment Models for Sustaining Integration

California Innovations Summit: (May 22-23, Burlingame)

• Action & strategy development on the core requirements for system redesign, including:

– Promoting Health Literacy, Health Behaviors, and Self Management

– Incentivizing Integrated Care, Payment Reform, and Quality Improvement

– Designing Prevention and Health Promotion to Improve Population Health

• Over 240 participants from county mental health, substance use, and public health, primary care clinics, health plans, consumers and family members, peer specialists, and social service agencies

Program 2 C.3: Promoting Integrated Health Community Clinics Initiative

http://www.ibhp.org/

Program 2 C.3: Promoting Integrated Health Community Clinics Initiative

Wellness Works! Workplace Mental Health Program • Through management training, Wellness Works! seeks to reduce mental

health stigma and discrimination in the workplace

• By reducing mental health stigma and discrimination in the workplace, psychologically healthy and safe workplaces are developed

• Though improved manager and employee relations, employees will be empowered to demonstrate help seeking behaviors before there is a crisis

Program 2 C.4: Promoting Mental Health in the Workplace Mental Health America of California

Progress • 592 target employers have been identified

• 444 of these targets have been contacted.

• 18 businesses have agreed to participate in the program and will receive two to five trainings each.

• Monterey, Inyo, and Stanislaus counties have signed up to receive Wellness Works! trainings

• 14 Wellness Works! trainings have been delivered

Program 2 C.4: Promoting Mental Health in the Workplace Mental Health America of California

In Our Own Voice – 1 Training of Trainers conducted adding 9 new State Trainers – 16 Regional Presenter Trainings conducted adding 221 new Presenters – 663 Presentations conducted statewide reaching 12,034 audience members

“They gave me hope that there is acceptance and that recovery is possible.”

Ending the Silence – 1 Training of Trainers conducted adding 21 new State Trainers – 17 Webinar Presenter Trainings conducted adding 226 new Presenters – I In-Person Presenter Training conducted adding 8 new Presenters – 193 Presentations conducted statewide reaching 5,956 audience members

"I know I will be much more open and accepting of my friends with mental illness. I would want them to be treated and helped so they wouldn't feel alone."

Parents and Teachers as Allies – 1 Training of Trainers conducted adding 19 new State Trainers – 11 Regional Presenter Trainings conducted adding 170 new Presenters – 38 Presentations conducted statewide reaching 798 audience members

"This was extremely helpful. It made me more aware of what children are feeling and may be going through in classrooms and at home.“

Provider Education

– 6 Regional Trainings held

"The training has been very informative and rewarding. I have learned a different respect for Providers and a different attitude when communicating with them".

Program 2 C.5: Reducing Stigma and Discrimination in Mental Health and System Partners National Alliance on Mental Illness (NAMI) California

Cultural Competency/Responsiveness Training Retreats

– 10 NAMI Regional Trainings held

– 145 NAMI Affiliate staff and volunteers directly trained/educated

“Our NAMI Affiliate’s Action Plan is to organize a Multicultural Fair to recruit partners for advocating wellness and eliminating stigma in the community”

IOOV Cultural Adaptation Project

– 2 Native American Specific Focus Groups held

– 18 Focus group participants (combined total)

“My favorite part about this focus group was that we had the opportunity for our needs to be heard.”

NAMI Affiliate Cultural and Linguistic Competence Organization Assessment Survey

– 75% Completion rate by NAMI Affiliates (reached target rate)

“We are a small NAMI Affiliate but we are committed to offering help to others in the community.

Program 2 C.5: Reducing Stigma and Discrimination in Mental Health and System Partners National Alliance on Mental Illness (NAMI) California

Major Accomplishments • Material Development Translated into different languages, posted on our website and distributed through

training and outreach. See: http://www.disabilityrightsca.org/CalMHSA/CalMHSAfactsheets.html

• Training Development Developed training on rights of tenants with mental health disabilities/landlord and tenant obligations, hostile learning environment in school settings and challenges for youth with mental health disabilities transitioning from high school to college. See: http://www.disabilityrightsca.org/CalMHSA/CalMHSAtrainings.html

• Policy Paper Work Recovery focused hospital diversion and aftercare, NIMBY and supportive housing,

first responders, hostile education environment, people in jails who are incompetent to stand trial, youth with mental health disabilities as they transition to post-secondary school, and youth with mental health challenges in the juvenile justice system.

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Program 4: Advancing Policy to Eliminate Discrimination Disability Rights California

http://www.disabilityrightsca.org/CalMHSA/CalMHSAfactsheets.html

http://www.disabilityrightsca.org/CalMHSA/CalMHSAtrainings.html

Enhancing Local PEI Efforts • Training and fact sheet distribution, which educate about stigma &

discrimination reduction. • As counties work on PEI activities, DRC materials and training

enhance education, provide opportunities for discussion about issues raised and provide opportunities for further training.

• Policy papers identify where further enforcement or change is needed and make recommendations about next steps.

• This benefits county PEI efforts. For example: policy papers may make recommendations that lead to more affordable supported housing or identify best practices in first responder training.

• Ultimately: decreased stigma and discrimination so that people with disabilities lead productive quality lives in communities of their choice.

50


Outcomes • 31 fact sheets developed • 21 fact sheets translated into Arabic, Armenian, Cambodian,

Chinese, Hmong, Korean, Russian, Spanish, Tagalog, and Vietnamese

• 74 outreaches have been completed • 8 training materials completed • 38 trainings completed, reaching 1,430 people • Working with CalMHSA Consortium on draft policy papers • We use training and fact sheet evaluation forms. We have received

400 training surveys, of those more than 90% of respondents found materials helpful and more than 75% found the trainings increased their understanding of stigma and discrimination issues.

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STUDENT MENTAL HEALTH

Recommendation: Add Mental Health Training to Teacher and Administrator Preparation Programs

The Student Mental Health Policy Workgroup has recommended that the Commission on Teacher Credentialing incorporate mental health training into credentials for teachers and administrators. The following proposed standard is being considered for addition to the Preliminary Administrative Services credential.

• Provide a review of mental health and mental health conditions. • Understand the role of support staff such as school psychologists, school social workers,

school counselors, school nurses, child welfare and attendance supervisors, and other trained mental health professionals.

• Understand systems of care that interact with juvenile justice, mental health, mental health advocacy organizations, child welfare services, foster care, regional centers, and homeless youth.

• Understand the effective use of mental health accommodations and school disciplinary procedures, including manifestation determination for serious offenses, and prominent schoolwide intervention strategies such as those

• listed in the Regional K–12 Student Mental Health Initiative clearinghouse of resources at http://www.regionalk12smhi.org/.

Statewide K-12 California Department of Education

http://www.regionalk12smhi.org/



Training Provided for Educators and Mental Health Practitioners

A total of 637 educators and mental health practitioners received training through the Training Educators Through Recognition and Identification Strategies (TETRIS) and KOGNITO programs during the past quarter.

In the Placer, San Diego, and Santa Clara regions:

• KOGNITO training was delivered to 508 professionals. These interactive video training sessions focused on suicide prevention strategies to help educators and mental health practitioners assist students at risk of committing suicide.

• The TETRIS Training of Trainers Program was delivered to 139 educators; 109 received Level 1 training and 20 received Level 2 training. TETRIS training provides strategies for the identification and recognition of early mental health issues in students, allowing for early intervention and referral to appropriate professional services.

Statewide K-12 California Department of Education

Program Structure

• 11 CCSESA Regions covering all 58 California Counties

• 11 Regional Lead County Offices of Education

• Common goals and focus areas for all 11 regions

• Regional/county level activities to meet local needs

• Sacramento County Office of Education coordinates regional activities

• Clearinghouse website: www.regionalk12smhi.org

Regional K-12 California County Superintendents Educational Services Association


Statewide Data January 2012 through June 2013 Cross-System Collaboration

• 432 Consortium Meetings

• 8,718 Cross-System Participants

Clearinghouse Activity

• 193 Resources total

• 3,222 Visits to the site

• 212 Registered Users

Demonstration Programs

• Programs in 11 Regions

• 10,817 adults and 90,790 students

• Estimated reach to 600,000 students

Education and Training

• 481 Trainings

• 22,177 Participants

• 5,230 Training Evaluations

Regional K-12 California County Superintendents Educational Services Association

• 49,600 faculty, staff, students, student veterans, community & county partners have been reached through the CCC SMHP.

• 14,064 individuals directly trained in a role to provide PEI impact (TOT, Kognito).

• 25 Regional Trainings & 19 Webinars Completed.

• 70% of campuses (79 of 112) have initiated PEI initiatives or pursued TA support.

• 70 of 112 colleges activated or have been on-boarded in Kognito Interactive - Suicide Prevention Training.

Higher Education Student Mental Health Program California Community Colleges

KEY PROGRAM ACCOMPLISHMENTS • Los Angeles Community College District is establishing Behavior Intervention

Teams (BIT) within each college. The district initiative will support the development of formalized policies and procedures to address behavior intervention.

• Fresno-Reedley Consortium worked with the College Veteran Association to successfully lobby for the establishment of a Veteran Center on campus to open in the fall 2013.

• Santa Rosa Junior College maintains a strong peer-to-peer network as one of the vehicles in delivering PEI efforts. The campus’s Peer Support Coalition facilitates DORA discussions to raise awareness as well as serve as part of their suicide prevention outreach.

• Active Minds: Send Silence Packing Tour

• Welcome Home: Veterans on Campus Training for Faculty/Staff

Higher Education Student Mental Health Program California Community Colleges

Overview of Year Two: As of June 30th:

• 83,429 students, faculty and staff have been reached.

• 71,830 students have accessed Student Health 101.

• 4,663 students, faculty, staff and community-based partners received training.

Higher Education Student Mental Health Program California State University

• All campuses have certified trainers who are providing suicide prevention and stigma reduction trainings to the campus community and community based partners.

• Several campuses are providing training on threat assessment and school violence for campus police.

• Established partnerships with local county liaisons, community colleges and UC campus, and community partners.

• Each campus has addressed the needs of the veteran students by implementing various health and wellness workshops and/or events to promote healthy living lifestyles and raise awareness of mental health by promoting early intervention, and reducing stigma.

Dominguez Hills

Northridge


• Tri City MHSA co-sponsored a Unity Luncheon with CSU Pomona. This event was well attended with 425 participants. The message was Demystifying Mental Health Disabilities.

• Riverside City College invited Cal-State San Bernardino to partner with them in their first CalMHSA Regional Strategizing Forum.

• Monthly conference calls of the Higher Education Committee, which was formed through the San Diego Suicide Prevention Council, CSU San Marcos, CSU San Diego, UC San Diego, San Diego City College and Mira Costa College.

• San Jose State makes all trainings available to Department of Rehabilitation, Galvin College, Santa Clara Suicide Prevention Hotline, and Billy Defrant LGBT community.

• CSU San Luis Obispo has partnered with Transitions Mental Health to increase the amount of student volunteers for the SLO Hotline (suicide prevention hotline).

• The L.A. College Consortium: Los Angeles Harbor College (Lead College), Los Angeles City College, Los Angeles Mission College, Los Angeles Pierce College, Los Angeles Southwest College, Los Angeles Trade Tech College in collaboration with West Los Angeles College, Rio Hondo College, and California State University, Dominguez Hills joined forces for best practices at the Regional Strategizing Forum, Partners in Shifting the Paradigm: Proven Practices of Collective Impact Part 1 at CSU Dominguez Hills campus.


Evidence of Impact UC Student Mental Health Risk Summit (March 28, 2013) • The Summit was attended by almost 100 invited representatives from

the UC Office of the President, ten UC campuses, the CSU and CCC systems, CalMHSA, and various County Departments of Mental Health. The Summit provided the opportunity to share emerging issues and concerns, as well as promising practices.

• A total of 51 people (52%) completed a feedback survey following the collaborative summit – Participants agreed or strongly agreed that they were satisfied with the materials and overall

format of the summit. (Average rating was between 4.1 and 4.6 on a 5 point likert scale. – Participants agreed or strongly agreed that they were satisfied with the logistics. (Average

rating was between 3.76 and 4.69 . – 99% of the respondents expressed willingness to attend another summit of this type. – Over 90% of participants reported that the best thing about the summit was the opportunity to

collaborate with various professionals across disciplines and systems of higher education. – Participants felt that this event should be held annually and should be more than a one day

event.

Higher Education Student Mental Health Program University of California

Online Interactive Depression Screening Program (ISP) • Two campuses evaluated the effectiveness of two methods for implementing the

American Foundation for Suicide Prevention’s depression screening tool, the ISP. • One critique of this program has been the low response rates (about 8%). In this

study, one UC campus followed AFSP’s the recommended outreach procedure while the other UC campus developed a unique strategy to attract respondents.

• In the results, the revised strategy yielded a higher response rate (14% vs. 6%). • The study concludes that ensuring anonymity, department support, and tailoring

e-mail solicitation increases student response rates and may reduce barriers to utilizing this outreach method. Collaboration with department informants and the strategic email solicitation appeared to positive effect the overall response rate to the questionnaire.

• While AFSP’s outreach method has been previously identified as a promising practice to identify at-risk students, the revised strategic intervention seeks to improve its utility for targeting at-risk populations, improving student participation in mental health treatment.

Higher Education Student Mental Health Program University of California



STATEWIDE EVALUATION

Impact to Date

• Published three literature reviews related to mental health prevention and early intervention (PEI) in each initiative area.

• Administered a baseline general population survey designed to understand current attitudes and knowledge related to stigma and discrimination, suicide prevention, and student mental health.

• Collaborated with Program Partners to implement tools and processes for collecting data on new capacities and resources developed, reach of implemented program activities, and short-term outcomes.

• Drafted an interim evaluation report describing initiative progress in building new capacities and resources and the reach of these capacities and resources. Preliminary results were provided where possible.

Statewide Evaluation RAND Corporation

CalMHSA Statewide Coordination Workgroup September 18 …...Outreach Surveys – All participants...

Documents

Transcript of CalMHSA Statewide Coordination Workgroup September 18 …...Outreach Surveys – All participants...