Callture White Label Partner Presentations

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Private label Hosted PBX

Transcript of Callture White Label Partner Presentations

Page 1: Callture White Label Partner Presentations

Private label Hosted PBX

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About Callture

Callture private label hosted PBX is a product of 17 years of in-house development

Founded in 1997 by engineering graduates from the University of Waterloo

Currently service over 100,000 users and route over 85 million minutes a month

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Callture PlatformFeature-packedcloud phones

Strongest SLA

Launch in days not weeks

Easy to manage

Most cost effectiveMost flexible

Lowest customer service costs

Most market ready

Most automated

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Feature-packed cloud phone

Fully-Featured PBXGreeting, Multiple Extensions, Voice Mail, IVR tree, Queue, IP Phones…

UC DashboardVideo Conference, Presence, Chat, Screen Sharing, Voice Conference..

Iphone and Android Apps

All White Labeled

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Strongest SLA

99.999% uptime

Hosted in Google Cloud, AWS and data centers

Over 75 tests every 5 minutes

Devices are monitored in real-time

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Launch in days not weeks

Full 1-on-1 trainingGreeting, Multiple Extensions, Voice Mail, IVR tree, Queue, IP Phones…

Access to over 18 years of experienceVideo Conference, Presence, Chat, Screen Sharing, Voice Conference..

No need to buy any software or hardware

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Easy to manage

Partner management portal

Channel portal

Comprehensive reporting

As easy as managing a franchise

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Most cost effective

Our cost is the lowest

Everything is built-in-house

Internally financed

No finance cost

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Most flexible

BYOD & data

Customize any aspect

Bring your own carrier

API-based architecture

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Lowest customer service costs

Client portal

Full diagnostic tools

Customer service portal

Maximum automation

Automated billing and collection

No need for highly skilled staff

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Most Market Ready

Your private branded site

Brochure, white papers

Web banners

Channel management

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Most automated

Client sign up and use within 20 minutes

Intuitive sign up

Pre-configured devices

Set-up wizard

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What is Callture Turn-key solution?

End-to-End turn-key solution to provide full range of telecom services

No capital investment and revenue sharing model

Clients gain online access through a master web portal

Callture provides international minutes, Worldwide DIDs, SIP accounts, telephony applications, all at wholesale prices

Clients have full control on operations including pricing.

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Phone service packed with features

Web based administration Informational Extensions Online Call Reports After-hours Mode Q&A Extensions Call Routing Extension Call Screening and Announce Listen to voicemail on wireless Voicemail Delivery on email Unlimited Call Handling Live Call Transfer Call Blast

Customized Main Greeting Unlimited Extensions Voice Studio Dial-by-Name Directory Music-on-Hold Call Forwarding Toll-FREE Vanity Number Memo on Call Call queue Call Blocking Call Recording Click to Call

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End-to-End Turnkey SolutionBranded E-Commerce site

Sign up clients easily online with your branded site

Turnkey site with Credit card processing

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End-to-End Turnkey Solution Easy set up Wizards

Five step wizard for your clients to set up easily

Brand it under your name including customized logo, color and font on all the pages

Clients have access to wizards for easy set up

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End-to-End Turnkey Solution Branded E-Commerce site

Client portal to manage the service online

Reduce client calls and support costs

Detail help on each page

Several other wizards for easy customization

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End-to-End Turnkey Solution Full array of services - VOIP

Crystal clear lines

Packed with features

Easy provisioning

One bill. One client portal.

One Platform

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End-to-End Turnkey Solution Full array of services – E fax

Send and receive faxes

Separate number for fax

Fax is forwarded to an email address and stored online

Save money on a second fax line

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End-to-End Turnkey Solution Fully Array system Long Distance

Control which user can make international calls

Full security system in place to prevent fraud

Apps to make international call from Mobile

Very competitive rates

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End-to-End Turnkey Solution Full array of services – Conference calling

Up to 10 people can participate

Control who participates through pin

Initiate conference anytime online

Keep permanent conference bridge

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End-to-End Turnkey Solution Customizable billing

Set up feature charges, packages and usage charges

Agent commission, free trials and referral credits

Automatic credit card charges

Generate and email invoices

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End-to-End Turnkey Solution CRM solution for customer service

Search for clients by name, email, username

All client information on one summary page

Trouble ticket system

We can provide customer service under your brand

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Why Callture offers the winning solution?

Home Portal

Easy to navigate starting page

Direct access to main functions

Snapshot of daily activity

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Why Callture offers the winning solution?

Rate Manager

Quickly create rate tables using preset formulas and parameters

Create feature charges and packages

Set up free trials, promotions and referral credits

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Why Callture offers the winning solution?

Calling Card Manager

Easily setup PIN batches for printing and distribution

Search and activate PINs with a click of a button

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Why Callture offers the winning solution?

24/7 multilingual support with 2 hour trouble ticket response time

Personal account manager as a one stop contact

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Outsourcing Model vs. Switch Purchase (I)

Client pays only for services used

Instant access to the latest technology and features, which are constantly updated without extra cost

Use a well managed A-Z termination price table means quality and low cost

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Outsourcing Model vs. Switch Purchase (II)

Minimum overhead and capital investment

Minimum time to market as client can start selling within a few hours of training.

Minimal technical expertise required from client

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Account Setup Cycle

Start: Initial RFQ

QualificationInitial contact

(2-3 days)

Live demoQ & A

sessions(3-4 days)

Live demoQ & A

sessions(3-4 days)

Work Order, pricing

Coverage review

(5 days)

W.O. andPayment execution

(1 day)

Account SetupProvisioning

package Schedule training(2 days)

Finish: End-to-end testingClient ready

Account Setup Cycle

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