Callture White Label Partner Presentations
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Transcript of Callture White Label Partner Presentations
Private label Hosted PBX
About Callture
Callture private label hosted PBX is a product of 17 years of in-house development
Founded in 1997 by engineering graduates from the University of Waterloo
Currently service over 100,000 users and route over 85 million minutes a month
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Callture PlatformFeature-packedcloud phones
Strongest SLA
Launch in days not weeks
Easy to manage
Most cost effectiveMost flexible
Lowest customer service costs
Most market ready
Most automated
Feature-packed cloud phone
Fully-Featured PBXGreeting, Multiple Extensions, Voice Mail, IVR tree, Queue, IP Phones…
UC DashboardVideo Conference, Presence, Chat, Screen Sharing, Voice Conference..
Iphone and Android Apps
All White Labeled
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Strongest SLA
99.999% uptime
Hosted in Google Cloud, AWS and data centers
Over 75 tests every 5 minutes
Devices are monitored in real-time
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Launch in days not weeks
Full 1-on-1 trainingGreeting, Multiple Extensions, Voice Mail, IVR tree, Queue, IP Phones…
Access to over 18 years of experienceVideo Conference, Presence, Chat, Screen Sharing, Voice Conference..
No need to buy any software or hardware
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Easy to manage
Partner management portal
Channel portal
Comprehensive reporting
As easy as managing a franchise
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Most cost effective
Our cost is the lowest
Everything is built-in-house
Internally financed
No finance cost
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Most flexible
BYOD & data
Customize any aspect
Bring your own carrier
API-based architecture
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Lowest customer service costs
Client portal
Full diagnostic tools
Customer service portal
Maximum automation
Automated billing and collection
No need for highly skilled staff
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Most Market Ready
Your private branded site
Brochure, white papers
Web banners
Channel management
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Most automated
Client sign up and use within 20 minutes
Intuitive sign up
Pre-configured devices
Set-up wizard
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What is Callture Turn-key solution?
End-to-End turn-key solution to provide full range of telecom services
No capital investment and revenue sharing model
Clients gain online access through a master web portal
Callture provides international minutes, Worldwide DIDs, SIP accounts, telephony applications, all at wholesale prices
Clients have full control on operations including pricing.
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Phone service packed with features
Web based administration Informational Extensions Online Call Reports After-hours Mode Q&A Extensions Call Routing Extension Call Screening and Announce Listen to voicemail on wireless Voicemail Delivery on email Unlimited Call Handling Live Call Transfer Call Blast
Customized Main Greeting Unlimited Extensions Voice Studio Dial-by-Name Directory Music-on-Hold Call Forwarding Toll-FREE Vanity Number Memo on Call Call queue Call Blocking Call Recording Click to Call
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End-to-End Turnkey SolutionBranded E-Commerce site
Sign up clients easily online with your branded site
Turnkey site with Credit card processing
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End-to-End Turnkey Solution Easy set up Wizards
Five step wizard for your clients to set up easily
Brand it under your name including customized logo, color and font on all the pages
Clients have access to wizards for easy set up
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End-to-End Turnkey Solution Branded E-Commerce site
Client portal to manage the service online
Reduce client calls and support costs
Detail help on each page
Several other wizards for easy customization
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End-to-End Turnkey Solution Full array of services - VOIP
Crystal clear lines
Packed with features
Easy provisioning
One bill. One client portal.
One Platform
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End-to-End Turnkey Solution Full array of services – E fax
Send and receive faxes
Separate number for fax
Fax is forwarded to an email address and stored online
Save money on a second fax line
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End-to-End Turnkey Solution Fully Array system Long Distance
Control which user can make international calls
Full security system in place to prevent fraud
Apps to make international call from Mobile
Very competitive rates
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End-to-End Turnkey Solution Full array of services – Conference calling
Up to 10 people can participate
Control who participates through pin
Initiate conference anytime online
Keep permanent conference bridge
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End-to-End Turnkey Solution Customizable billing
Set up feature charges, packages and usage charges
Agent commission, free trials and referral credits
Automatic credit card charges
Generate and email invoices
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End-to-End Turnkey Solution CRM solution for customer service
Search for clients by name, email, username
All client information on one summary page
Trouble ticket system
We can provide customer service under your brand
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Why Callture offers the winning solution?
Home Portal
Easy to navigate starting page
Direct access to main functions
Snapshot of daily activity
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Why Callture offers the winning solution?
Rate Manager
Quickly create rate tables using preset formulas and parameters
Create feature charges and packages
Set up free trials, promotions and referral credits
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Why Callture offers the winning solution?
Calling Card Manager
Easily setup PIN batches for printing and distribution
Search and activate PINs with a click of a button
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Why Callture offers the winning solution?
24/7 multilingual support with 2 hour trouble ticket response time
Personal account manager as a one stop contact
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Outsourcing Model vs. Switch Purchase (I)
Client pays only for services used
Instant access to the latest technology and features, which are constantly updated without extra cost
Use a well managed A-Z termination price table means quality and low cost
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Outsourcing Model vs. Switch Purchase (II)
Minimum overhead and capital investment
Minimum time to market as client can start selling within a few hours of training.
Minimal technical expertise required from client
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Account Setup Cycle
Start: Initial RFQ
QualificationInitial contact
(2-3 days)
Live demoQ & A
sessions(3-4 days)
Live demoQ & A
sessions(3-4 days)
Work Order, pricing
Coverage review
(5 days)
W.O. andPayment execution
(1 day)
Account SetupProvisioning
package Schedule training(2 days)
Finish: End-to-end testingClient ready
Account Setup Cycle
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