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DISTRICT OF COLUMBIA WATER AND SEWER AUTHORITY 266th MEETING OF THE BOARD OF DIRECTORS REVISED* Thursday, July 2, 2020 9:30 a.m. (via Microsoft teams) 202-753-6714 Conf. ID 356 413 246# I. Call to Order (Chairman Tommy Wells) II. Roll Call (Linda Manley, Board Secretary) Ill. Approval of June 4, 2020 Meeting Minutes lV. Chairman’s Overview V. Committee Reports 1. Environmental Quality and Operations Committee (Adam Ortiz) 2. DC Retail Water and Sewer Rates Committee (Rachna Bhatt) 3. Finance and Budget Committee (Major Riddick) Vl. Issues of General Interest VII. CEO/General Manager’s Report (David Gadis) Vlll. Contract Summary (FYI) lX. Consent Items (Joint Use) 1. Approval to Execute Contract No. 20-PR-CFO-30, Aon Pic – Resolution No. 20-54 (Recommended by the Finance and Budget Committee 06/25/20) 2. Approval to Execute Contract No. 20-PR-CFO-30A, Trinity Safety Group – Resolution No. 20-55 (Recommended by the Finance and Budget Committee 06/25/20) X. Consent Items (Non-Joint Use) 1. Approval to Execute the Memorandum of Understanding Agreement between District of Columbia Department of Transportation and DCWater- Resolution No, 20-56 (Recommended by the Environmental Quality and Operations Committee 06/18/20) 266th Meeting of the Board of Directors - I. Call to Order (Chairman Tommy Wells) 1

Transcript of Call to Order (Chairman Tommy Wells II. Roll Call (Linda ... · Linda Manley, Secretary to the...

Page 1: Call to Order (Chairman Tommy Wells II. Roll Call (Linda ... · Linda Manley, Secretary to the Board Carolyn Mackool, Director of Customer Service John Lisle, Vice President, Marketing

DISTRICT OF COLUMBIA WATER AND SEWER AUTHORITY266th MEETING OF THE BOARD OF DIRECTORS REVISED*

Thursday, July 2, 20209:30 a.m.

(via Microsoft teams)202-753-6714 Conf. ID 356 413 246#

I. Call to Order (Chairman Tommy Wells)

II. Roll Call (Linda Manley, Board Secretary)

Ill. Approval of June 4, 2020 Meeting Minutes

lV. Chairman’s Overview

V. Committee Reports

1. Environmental Quality and Operations Committee (Adam Ortiz)2. DC Retail Water and Sewer Rates Committee (Rachna Bhatt)3. Finance and Budget Committee (Major Riddick)

Vl. Issues of General Interest

VII. CEO/General Manager’s Report (David Gadis)

Vlll. Contract Summary (FYI)

lX. Consent Items (Joint Use)

1. Approval to Execute Contract No. 20-PR-CFO-30, Aon Pic – Resolution No. 20-54(Recommended by the Finance and Budget Committee 06/25/20)

2. Approval to Execute Contract No. 20-PR-CFO-30A, Trinity Safety Group – Resolution No. 20-55 (Recommended by the Finance and Budget Committee 06/25/20)

X. Consent Items (Non-Joint Use)

1. Approval to Execute the Memorandum of Understanding Agreement between District of Columbia Department of Transportation and DCWater- Resolution No, 20-56 (Recommended by the Environmental Quality and Operations Committee 06/18/20)

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2. Approval to Publish Notice of Final Rulemaking for Amendments to Bill Challenge Regulations – Resolution No. 20-57 (Recommended by the DC Retail Water and Sewer Rates Committee 06/23/20)

Xl. Executive Session

Xll. Adjournment (Chairman Tommy Wells)

1 The DC Water Board of Directors may go into executive session at this meeting pursuant to the District of Columbia Open Meetings Act of 2010, if such action is approved by a majority vote of the Board members who constitute a quorum to discuss: matters prohibited from public disclosure pursuant to a court order or law under D.C. Official Code § 2-575(b)(1); contract negotiations under D.C. Official Code § 2-575(b)(2); legal, confidential or privileged matters under D.C. Official Code § 2-575(b)(4)(A); collective bargaining negotiations under D.C. Official Code § 2-575(b)(5); facility security under D.C. Official Code § 2-575(b)(8); disciplinary matters under D.C. Official Code § 2-575(b)(9); personnel matters under D.C. Official Code § 2-575(b)(10); proprietary matters under D.C. Official Code § 2-575(b)(11); train and develop members of a public body and staff under D.C. Official Codes § 2-575(b)(12); decision in an adjudication action under D.C. Official Code § 2-575(b)(13); civil or criminal matters where disclosure to the public may harm the investigation under D.C. Official Code § 2-575(b)(14), and other matters provided in the Act.

Upcoming Committee Meetings – (via Microsoft Teams)

• Governance Committee – Wednesday, July 8, 2020 @ 9:00 a.m.

• Human Resource and Labor Relations Committee – Wednesday, July 8, 2020 @ 11:00 a.m.

• Environmental Quality and Operations Committee – Thursday, July 16, 2020 @ 9:30 a.m.

• Finance and Budget Committee – Thursday, July 23, 2020 @ 11:00 a.m.

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District of ColumbiaWater and Sewer Authority

Board of Directors

Environmental Quality and OperationsMeetingThursday, June 18, 2020

9:30 a.m.

MEETING SUMMARY

Committee Members DC Water Staff Present Adam Ortiz, Chairperson David Gadis, CEO/PresidentHoward Gibbs Kishia Powell, COOSteven Shofar Marc Battle, EVP for Legal AffairsIvan Frishberg Leonard Benson, Sr. VP, CIP Project DeliveryRandy Bartlett Linda R. Manley, Board SecretaryDavid FrancoJoseph GillTommy Wells, Board Chairman

I. CALL TO ORDER

Mr. Ortiz called the meeting to order at 9:30 a.m. The meeting was conducted via teleconference.

II. ROLL CALL

Ms. Linda Manley, Board Secretary, DC Water, conducted a roll-call of the Committee members and staff present for the meeting.

III. ACTION ITEM

NON-JOINT USE

1. Kennedy Street Green Infrastructure Construction – Memorandum of Understanding (MOU), District of Columbia Department of Transportation (DDOT)

Mr. Len Benson, Sr. VP, Project Delivery, DC Water, presented the Non-Joint Use Action Item.Mr. Benson and Mr. Carlton Ray, Director, District of Columbia Clean Rivers began by briefingthe Committee on the 2002 DDOT/DC Water Memorandum of Agreement (MOA) and the Kennedy St. Green Infrastructure Memorandum of Understanding (MOU).

Mr. Benson mentioned the current District policy when it comes to relocation or modification of existing utilities due to DDOT capital projects is that DDOT directs most utility companies to move

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their infrastructure at their expense. DC Water has a different arrangement in place, owing to the 2002 MOA. This MOA established basic principles of cooperation between the two organizations with respect to project design and planning, construction, cost sharing, method of payment and other relevant matters for relocation of DC Water infrastructure. Some of the key provision of this 2002 MOA include:

∑ DC Water will design utility changes, DDOT will include them in DDOT contract documents and bid the work

∑ Costs to relocate/modify DC Water utilities are shared 50/50∑ Costs for betterment of DC Water utilities are paid 100% by DC Water∑ Cost to collect/extend stormwater are paid 100% by DDOT∑ DC Water pays actual costs, with a reconciliation process at the end of the project

Mr. Benson further stated that this MOA has saved and continues to save rate payers tens of millions of dollars by preventing the forced relocation of some DC Water assets like the Anacostia Force Main, the Anacostia Force Main and Gravity Sewer and numerous smaller water and sewer lines and instead having DDOT projects designed and constructed around existing utilities with minimal relocation of DC Water infrastructure.

Mr. Benson also noted that the District and DDOT have made clear that they would like to change the 2002 MOA and treat DC Water like other franchise utilities (most of whom are for-profit). In negotiating the Green Infrastructure MOU required by the Long-Term Control Plan (LTCP) Consent Decree, the District is attempting to deviate from the 2002 MOA. DC Water disagrees with this approach because it would increase cost for ratepayers and could also encourage a more cavalier attitude toward existing infrastructure if there are no cost implications for the District & DDOT when deciding to relocate assets.

Mr. Benson stated a change to the internal DC Water process of approving 2002 MOA-based construction projects has been made after DC Water’s Legal Office determined that the Board would need to approve commitments for construction services with projected costs of $1 Millionor more.

Next, Mr. Ray summarized the Kennedy St. Green Infrastructure (GI) project for the Committee.The Kennedy Street GI was added to a DDOT streetscape project pursuant to the 2002 MOA. This GI was used to meet a LTCP Consent Decree requirement to install GI in the Rock Creeksewershed by March 30, 2019. The project was a success and served as an excellent example of DC Water/ District cooperation. The project also:

∑ Met the LTCP consent decree deadline∑ Minimized disruption to public ∑ Improved streetscape∑ Was more economical than a separate DC Water project would have been

At completion, DC Water received a final invoice of $2,146,887.09 on 04/22/2020.

In conclusion, Mr. Benson requested the Committee recommend the execution of the MOU with DDOT for Kennedy Street GI for $2,146,887.09.

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The Committee inquired as to whose responsibility it was to maintain the GI projects once they are constructed. Mr. Ray replied that DC Water is required by its NPDES permit to maintain GI that provides CSO control and that DC Water currently has a contractor in place to do maintenance on the Kennedy St GI.

The Committee recommended the Non-Joint Use Action Item to the full Board.

IV. EXECUTIVE SESSION

None.

V. ADJOURNMENT

Meeting was adjourned at 10:10 a.m.

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Board of Directors

DC Retail Water and Sewer Rates CommitteeTuesday, June 23, 2020

9:30 a.m.MEETING MINUTES

Committee Members Via Teleconference DC Water Staff Via TeleconferenceRachna Bhatt, ChairpersonTommy Wells, ChairmanIvan FrishbergHoward GibbsEllen O. BoardmanDavid FrancoEmile ThompsonAnthony GiancolaJedd RossKrystal J. BrumfieldReverend Dr. Kendrick CurryJoe Leonard

David L. Gadis, CEO/General ManagerMatthew Brown, CFO/EVP, Finance & Procurement

Kishia L. Powell, Chief Operating Officer and EVPGregory Hope, Deputy General CounselMarc Battle, EVP, Office of Legal Affairs

Linda Manley, Secretary to the BoardCarolyn Mackool, Director of Customer Service

John Lisle, Vice President, Marketing and Communications

Call to Order

Chairperson Rachna Bhatt convened the meeting at 9:30 a.m.

Roll Call

Ms. Linda Manely, Board Secretary conducted a roll call for the Committee members. It was determined after the roll call that there was a quorum.Mr. Brown, CFO/EVP Finance and Procurement, greeted the Committee and stated that there was one item for the Committee, the final proposal to Amend Bill Challenge Regulations in order to be Consistent with Current Practice. Mr. Brown introduced Carolyn Mackool, Director of Customer Service, to presentto the Committee the proposal to Amend Bill Challenge Regulations.

Amend Bill Challenge Regulations to be Consistent with Current Practice (Attachment A)

Ms. Mackool stated that the Committee is requested to recommend the final proposal to Amend Bill Challenge Regulations to be consistent with current practice to the full Board. Ms. Mackool noted that this change is to align the regulations with DC Water’s current practices, as well as to have a clear timeline for customers. Ms. Mackool stated that currently DC Water has a regulation that allows customers to

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dispute their bills within ten days after receipt of the bill and DC Water is now proposing thirty days from the bill issuance date.

Ms. Mackool mentioned that the comment period was open from May 22, 2020 to June 22, 2020 and comment was received from one party, the Office of People’s Council (OPC). She added that OPCsupported the proposal to extend the time period and requested DC Water to consider charges from previous bills if they mirror the disputed charges. DC Water considered the comment, and Ms. Mackool stated no revisions to the proposed rules are recommended due to the following reasons: (i) timely dispute notifications allow DC Water to address situations as it relates to leaks and unusual usage; (ii) the Public Service Commission set a standard of twenty days for regulated utilities but DC Water is proposing thirty days; (iii) High Usage Notification Alerts allows notification in advance of the bill; and (iv) DC Water allows the dispute period to begin when the customer requests a bill investigation, even if a formal written dispute is not received.

Ms. Mackool mentioned the timeline details of the rulemaking process. Mr. Leonard inquired about OPC’sproposal and stated that he understands that we will give customers more time but inquired on how we will assist customers when we get back to normalcy. Ms. Mackool stated that DC Water is extremely supportive by referring customers to the affordability programs.

Mr. Brown mentioned that this proposal is not specifically related to COVID-19, but does provide a benefit to customers. Mr. Brown mentioned that in response to COVID-19 DC Water has waived late fees, restored services to customers who had been disconnected for non-payment, partnered with the District Government to help pay bills and eliminate arrears, and offer extended payment plans.

Action Items (Attachment B)

Mr. Brown asked the Committee to recommend the following action item to the Full Board.

ß Action Item 1 – Final Proposal to Amend Bill Challenge Regulations to be Consistent with Current Practice

Chairperson Bhatt asked the Committee members if there was any opposition to move the action itemto the full Board, hearing none, the action item was moved.

FY 2020 Proposed DC Retail Water and Sewer Rates Committee Workplan (Attachment C)

Mr. Brown provided a brief overview on the FY 2020 proposed Committee Workplan.

Agenda for July 28, 2020 Committee Meeting (Attachment D)

There was no discussion on the agenda for the July 28, 2020 Committee meeting.

Other Business

None

Executive Session

There was no executive session.

Adjournment

Chairperson Rachna Bhatt adjourned the meeting at 9:50 a.m.

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FOLLOW-UP ITEMS – DC Retail Water and Sewer Rates Committee Meeting (June 23, 2020)

There were no follow up items.

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DISTRICT OF COLUMBIA

WATER AND SEWER AUTHORITY

Board of Directors

Finance and Budget Committee

Thursday, June 25, 2020

11:00 a.m.

MEETING MINUTES VIA MICROSOFT TEAMS

Committee MembersMajor Riddick, Chairperson

DC Water StaffDavid Gadis, CEO and General Manager

David Franco, Vice Chairperson Matthew T. Brown, CFO & Executive ViceKrystal Brumfield President, Finance and ProcurementAnthony Giancola Marc Battle, EVP, Legal AffairsAdriana Hochberg Lola Oyeyemi, Director, BudgetSarah Motsch Ivan Boykin, Director, Finance

Joel Grosser, Director, ProcurementLinda Manley, Secretary to the Board

Other Presenters and GuestsJoe Underwood, Albert Risk Management

Bruce MacDonald, Albert Risk Management

Call to Order

Mr. Major Riddick, Chairperson, called the meeting to order at 11:05 a.m.

Roll Call

Ms. Manley, Board Secretary called the roll of Committee and staff members.

May 2020 Financial Report

Matthew T. Brown, Chief Financial Officer & Executive Vice President, Finance and Procurement, informed the Committee about the promotion of Mr. Genes Malasy, who has been selected as the new Controller. He explained that Mr. Malasy has been acting in the position since October 2019 and will oversee the Payroll, Accounts Payable, Accounting, Financial Reporting & Billing, and Financial Policies units. Mr. Malasy is effectively managing the implementation of the new Enterprise Resource Planning project and oversaw our last audit.

Next, Mr. Brown provided the FY 2020 budget highlights through May 2020. He mentioned that revenues are currently favorable, and management will continue to monitor impact of the decline in water consumption due to the COVID-19 pandemic for the remainder of the fiscal year. Operating expenditures are under budget due, in part due to debt service savings which will be transferred to the Rate Stabilization Fund per the direction of the Board. Capital disbursements

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are also favorable to budget. Mr. Brown informed the Committee that consumption has increased over the past month, likely due to the warmer weather and Phase 2 reopening of the District. Management will continue to closely monitor activities through June and provide a revenue forecast summary in July.

Mr. Brown apprised the Committee that the audit of the FY 2018 and FY 20190 IMA operating costs for Blue Plains and the Multi-Jurisdictional Use Facility (MJUF) is underway and will be completed later in the calendar year. The wholesale customers’ share of the Rolling Owner Control Insurance Program (ROCIP) covering FY 2013 to FY 2019 is substantially complete and will likely be included in their 3rd quarter capital bill in July. Details of the preliminary cost estimate of $11 million is currently being reviewed by the supporting jurisdictions. The wholesale customers have paid their cost allocation for the closed ROCIP 1 program and these estimates are for the remaining open ROCIP 2 - 4 programs. DC Water informed the wholesale customers of the upcoming bill for the ROCIP program during their review of DC Water’s FY 2021 proposed budget review in January 2020. He also explained that staff is exploring change to the annual billing and reconciliation process to align with payments consistent with the quarterly capital billing process, and will discuss with the jurisdictional partners. Chairperson Major Riddick reiterated the need for staff to timely communicate with DC Water’s jurisdictional partners regarding ROCIP billings to avoid any significant impacts on their respective budgets.

Mr. Brown stated that the Virtual Town Hall meetings began on June 23rd and will continue through July 15th on proposed rates, with the public hearing scheduled for August 5, 2020. The Board will meet on September 3, 2020 to adopt the FY 2021 & FY 2022 rate proposals, after a recommendation from the Retail Rates Committee.

In response to Mr. Giancola’s question regarding DC Water’s hiring freeze, Mr. Brown stated thatmanagement is currently prioritizing critical positions with a deliberate hiring approach. Mr. Giancola indicated that he would like to see DC Water begin opening the vacancies to reduce the current vacancy rate in the future.

Lola Oyeyemi, Director, Budget, reviewed the financial report for the period ending May 2020. With approximately 67 percent of the fiscal year completed, revenues are slightly above budget at $482.2 million, or 69.0 percent of budget, operating expenditures are at $357.1 million, or 58.1percent of budget, and capital disbursements are at $220.9 million, or 48.8 percent of budget.

Total operating revenues were slightly above budget, with higher receipts from the residential, commercial and multi-family customers, and consumption for the commercial category expected to decline in the future months due to the impact of COVID-19. Ms. Oyeyemi noted that the under collection for the Municipal category has been resolved with payment of outstanding bill received from the District in June.

Ms. Oyeyemi explained that the year to date operating expenditures are consistent with historical spending and preliminary year-end projections. The underspending in personnel services is mainly due to higher vacancies with a year-to-date vacancy rate of 11 percent. She noted that the debt service budget will be revised in next month’s report consistent with Board direction. Ms. Oyeyemi explained that the majority of underspending in the capital budget is due to project

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closeout delays for construction projects, including the Tunnel Dewatering Pump Station which has now been placed into operations. The underspending in capital equipment is due to the delay of some phases of the ERP project and pause on the Automated Meter Infrastructure (AMI) activities due to COVID-19. The meter replacement activities have been reinstated with installations focused on outside locations.

Ms. Oyeyemi provided an update on cash investments which comprise of the operating reserveat $234.7 million compared to the reserve balance of $165.0 million for FY 2020. She noted that the retail accounts receivables are currently at $15.1 million with the increase due to deferred payments because of COVID-19. Mr. Franco asked if the Authority had an amnesty program as an opportunity to capture old delinquencies. CFO Matthew Brown indicated that DC Water has done write-offs in the past, and that the District is currently providing funds to assist customers impacted by COVID-19. Funds are still available within the program and the Customer Care Department continues to reach out to our customers who are falling behind on their bills.

Insurance Renewal Update

Ivan Boykin, Director, Finance, reported that last month, management requested authority for the annual Property & Causality insurance renewals of $3.5 million. The Board approved a not-to-exceed amount of $3.5 million, which is within the current budget. The actual costs totaled $3.46million. He noted that DC Water’s insurance coverages are on track for renewal by July 1.

Mr. Boykin provided a summary of the insurance coverage descriptions and cost drivers. He stated that the key coverage changes were mainly for property, property terrorism for cyber property damage, cyber, excess workers’ compensation and public officials’ liability. Most of the premium increases were attributable to industry historical property losses, legal environment and jury sentiment, and concerns regarding the impacts of COVID-19.

In response to Mr. Riddick’s question regarding the increased coverage. Mr. Brown mentioned that the renewals were completed within the approved budget. Staff reviewed all of the coverage and made adjustments by moving coverages around or swapping out coverages deemed appropriate to provide the best coverage for DC Water.

Rolling Owner Controlled Insurance Program (ROCIP) V Program Update

Mr. Ivan Boykin then provided a program overview and recommendations for vendor selections related to the Rolling Owner Controlled Insurance Program (ROCIP) V. He reviewed thebackground, history and major accomplishments of the program. He highlighted the details of the insurance plan and limits for the ROCIP 5 program.

Next, Mr. Boykin reviewed the program costs including the construction value of projects, contractor payroll, insurance premium, broker administration, claims and verified avoided insurance costs for ROCIP 1 – 4. He also reviewed key observations of the program which include avoided insurance cost benefit opportunities of $28.1 million and increased participation rate of 24 percent for Minority Business Enterprise and Women Business Enterprise contractors.

Mr. Boykin explained the vendor selection process and why DC Water allowed bidders to submit unbundled proposals for Administrative Services and Safety Services. Two vendors were selectedbased on the best value/prices for both proposals and flexibility to effectively manage the ROCIP

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safety program and processes. Mr. Boykin requested the Committee to recommend to the Boardfor approval of AON Risk Services for Broker/Administration and Trinity Safety Services for ROCIP V Safety for the term July 2020 – July 2025.

Action Items

The Committee members agreed to move the following action items to the full Board:∑ Approval for ROCIP V Administrative Services ∑ Approval for ROCIP V Safety Services

Adjournment

Hearing no further business, Chairperson Major Riddick adjourned the meeting at 11:46 a.m.

Follow-Up Items

∑ Consider providing detailed variance explanations for monthly financial performance in future reports, particularly so that revenues can be monitored. (Mr. Franco)

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CEO’S REPORTDavid L. Gadis July 2020

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Table of Contents

Message from the CEO/GM ................................................................................................................. I

Organizational Performance Dashboard .............................................................................................. i

Financial Highlights ............................................................................................................................ 1

Financial Performance Summary .............................................................................................................................. 1

Revenues and Operating Expenses ........................................................................................................................... 2

Capital Spending ........................................................................................................................................................ 2

Operating Cash and Receivables ............................................................................................................................... 3

Delinquent Account Receivables ............................................................................................................................... 3

Investment Yields ...................................................................................................................................................... 4

Vendor Payments ...................................................................................................................................................... 5

Operations & Engineering .................................................................................................................. 6

Electricity Usage Summary ........................................................................................................................................ 6

Electricity Usage by Service Area .............................................................................................................................. 6

Waste Water Treatment .......................................................................................................................................... 7

Water Distribution Operations.................................................................................................................................. 8

Water Balance ........................................................................................................................................................... 8

Drinking Water Quality.............................................................................................................................................. 9

Fire Hydrants ........................................................................................................................................................... 10

Sewer System Operations ....................................................................................................................................... 11

Combined Sewer System ......................................................................................................................................... 11

Permit Processing .................................................................................................................................................... 12

Customer Experience ....................................................................................................................... 13

Customer Care ......................................................................................................................................................... 13

Low Income Assistance Program....................................................................................................... 14

SPLASH Program ...................................................................................................................................................... 14

Customer Assistance Program(CAP) ....................................................................................................................... 14

People & Talent ............................................................................................................................... 15

Human Resources ................................................................................................................................................... 15

Recruitment Activity................................................................................................................................................ 15

Recruitment Performance Metrics.......................................................................................................................... 16

Administration ................................................................................................................................. 17

Safety ...................................................................................................................................................................... 17

Employee Lost Time Incident Rate .......................................................................................................................... 17

Contractor Lost Time Incident Rate ........................................................................................................................ 18

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Interpretation of Charts .................................................................................................................... A

Color Key

Red Did not meet Target Yellow Missed Target but within acceptable range Green Met/Exceeded Target Gray Budget/Target Value <transparent> Green/Yellow/Red based on comparison

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Department of Operations and Engineering

Water Operations

Regulatory Highlights

• Total Coliform Rule, DC Water collected 253 samples in May 2020 and 3 samples were positive for coliform which is 1.2%.

• Lead Copper Rule, DC Water distributed 176 sample kits from January through May; received back from 106 homes. Laboratory tests results are available for 59 homes. 90 percentiles for lead were 2.7 ppb (1st draw) and 3.3 ppb (2nd draw).

Operational Performance

• Nineteen water main breaks reported in May. To date, the running average for FY2020 is 28.16 breaks per 100 miles per year. The accepted national average is 25 breaks per 100 miles per year.

July 2020

From the desk of the CEO

David L. Gadis

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Sewer & Pumping Operations

Regulatory Highlights

• All Odor Control Facilities are operational with no customer complaint and no SSO

• Successful completion of chlorine-burn within water distribution system between DPO/WQ&T/ WAD/DWO including chloramine disinfectant switch over

Operational Performance

• The Water Purchased for the month of May 2020 was 2612.68 MG. This is down 16% for the 5-year average.

• Approximately 150 tons of floatable debris was collected thru June 15th which is 37% of the 400 tons the department expects to collect by the end of the fiscal year.

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Wastewater Operations

Key Priorities

• Implement proactive maintenance activities included in COVID pandemic operations and maintenance recovery plan upon approval by DC Water Incident Management Team (IMT)

• Continue optimization of the Wet Weather Treatment Facility and on-the-job training of O&M staff

Operational Performance

• Complete Treatment: In May 2020, the performance of the Advanced Wastewater Treatment Plant at Blue Plains was excellent with all effluent parameters within or well below NPDES effluent quality requirements.

• Wet Weather Treatment: In May 2020, a total of 169 million gallons (MG) of combined wet weather flows, captured in the tunnel system, were treated through the Wet Weather Treatment Facility (WWTF).

Progress Report

• Effective May 11, 2020, DC Water accepted O&M of the Enhanced Clarification Facility (ECF)

while the Design Build Joint Venture continues to Operate and Maintain the Tunnel Dewatering

Pump Station (TDPS) until remaining contractual requirements associated with the TDPS are met.

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Wet Weather Treatment Performance - Calendar Year 2020

Volume Captured &Treated - Cumulative,MG

Volume Overflow -Cumulative, MG

Percent Capture -Cumulative, %

Expected Capture, %

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Engineering - Clean Rivers (DCCR)

Key Priorities

• Challenges and Concerns o Reaching agreement with District on the Green Infrastructure Memorandum of Agreement

(MOA) required by Consent Decree (joint obligation of DC Water and District)

• Decision(s)/Decision Making Issues o Agreement on GI MOA

• New Department Initiatives o None

• Risks, Incidents/Missteps o Utility trenching and archeological investigations in Georgetown for Potomac Tunnel design

may generate public comments despite extensive outreach in advance o COVID-19 impact on construction of NEBT

Operational Performance • Consent Decree Milestone: Delivered the Practicability

Assessment for Rock Creek to EPA on June 12, 2020, ahead of the June 15 deadline. After thorough review, DC Water proposed a "hybrid" approach for controlling CSOs in the Rock Creek sewer shed, providing the same degree of control, at a lower cost to ratepayers than an all green or all gray solution.

• Tunnel Operations to Date: As of June 16, the Anacostia River tunnel system has captured nearly 8 billion gallons of combined sewage and is achieving a 90% capture rate, exceeding the 80% capture rate projected for this phase.

• Potomac River Tunnel: Design development is underway. The construction contract is planned for award in mid-2023, with construction to be completed in advance of the March

23, 2030, Consent Decree deadline.

Regulatory Highlights

• Rock Creek GI Practicability Report submitted to EPA 6/12/2020. EPA has 180 days to approve/disapprove.

Progress Report

• 61% of NEBT Tunnel mined

• Virtual Tunnel Forum for NEBT held

• CSO 025/026 Sewer Separation Project shortlisted 3 contractors

• Industry Outreach for Green Infrastructure maintenance contracts held on 6/10/2020

DC Clean Rivers Project Status

First Street Tunnel

LegendIn operation

Planning/design

Blue Plains and Anacostia River

Tunnels

Tunnel Dewatering Pumping Station and 225 mgd Wet

Weather Treatment Facility

Northeast Boundary Tunnel

PotomacRiver

Tunnel

Green Infrastructure for CSO 049

(Piney Branch)

Green Infrastructure for CSO 027, 028, 029

Separate CSO 025, 026

Rock Creek Project 1

Potomac River Project 1

Under Construction

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Office of Administration

Fleet

Operational Performance

• Vehicles/Equipment overall availability 95% month of May 2020))

oPriority #1 units –91%

oPriority #2 units- 97%

oPriority #3 units- 98%

Progress Report

• We are maintaining, poised for re-opening,

• We are prepared for the upcoming DMV needs; registrations, Licensing, CDL’s, Classes, Acquisition and Disposals,

• We have adhered to the guidelines set forth pertaining to reduction on Budget both Capital and Operating,

• We are working with Procurement awaiting the arrival of several new units, Dump trucks, Meter units, CCTV, Vac. units and others

• We continue asking Department users to at least start up their units not in use to avoid dead batteries and other safety issues, Check tires and brakes, perform the CDL walkarounds which are critical now.

• We are asking that teams clean the inside of their units performing a wipe down prior to coming to Fleet

• Please schedule your units in the shop appropriately and please do not just bring them, this may make the stay longer

• Please report any damage and watch for speeders on the roads.

• Be careful out there.

• Continue working with managing departments CFO-Budget, People/Talent to process approved (6) FTEs in-sourcing fleet maintenance FY2020-2021 process

• The Department of Fleet Management continues to collaborate with REG Marketing & Logistics Group, (REG) and Optimus Technologies have agreed to a Pilot Project for funding up to $200K for B100 (neat biodiesel) for (9) units.

• Fleet has applied for the Department of Energy DERA Grant

• Fleet is continuing to prepare equipment for spring/summer season

• Fleet has begun the placement holder process for acquisition on engines for ordering heavy equipment

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Facilities

Operational Performance • Facilities has shifted to crew rotations and telework in response to COVID-19 social distancing.

• Facilities is actively supporting COVID-19 response with enhanced cleaning, sanitizer and hand washing supplies.

• Facilities has coordinated cleaning and disinfection for locations with COVID-19 close contact cases and potential close contact cases. Coordination was made with 5 Departments for cleaning and disinfection of 16 locations. The planning, coordination and cleaning has taken place during regular working hours as well as evenings, weekends and holidays.

• Facilities is working in coordination with Procurement on a new A/E basic ordering agreement contract for program management, design and construction management services to support land use and non-process capital projects.

• Facilities is working in coordination with People & Talent to reorganize the Facilities Department, primarily using existing personnel/FTE’s. The reorganization is designed to support proactive maintenance of DC Water facilities and the new land use element within the Department.

Progress Report

Projects completed:

• Completed COVID-19 close contact case and potential close contact case cleaning and disinfection for 5 departments at 16 locations.

• Supported COOP/COVID-19 related move of Department of Wastewater Treatment from some of their personnel from CMF to alternate locations at Blue Plains to support social distancing.

• Installed visual references for social distancing in regularly occupied spaces.

• Installed social distancing reference tape, signs and direction indicators in areas of Bryant St., O St F Building, HQO, CMF, COF and Visitor Center.

Active projects

• Cleaning and painting pipes in the Multimedia Gallery at Blue Plains WWTP (On hold for COVID-19)

• Cleaning and painting pipes in the sub gallery at Main Pump Station (On hold for COVID-19)

• Renovating one kitchen at Main Pump Station

• Renovating kitchen in CMF Switchgear Shop

• HQ Pilot compost program (On hold for COVID-19)

• FT Reno Trailers (Permit pending)

• DSLF Roof Replacement, Blue Plains

• Elevator car upgrades at Blue Plains Secondary Control Building

• Upgrades to Fleet Building at O Street Campus (note, this work is a result of information obtained in the Health & Hygiene Assessment)

• Fort Reno PS Tank Roof replacement and lightning protection system installation

• CMF HVAC piping insulation replacement (note, this work is a result of information obtained in the Health & Hygiene Assessment)

• Upcoming Projects

• Replace safety rails at Dean Wood Pump Station

• Resurface bathroom floor at Nitrification Blower Building, Blue Plains

• Renovate kitchen in Multimedia Building, Blue Plains

• Solids Building Elev. 107’ Roof Coating

• HQ campus flag poles installation and CSO light move. (Flag pole portion of this contract on hold due to budget constraints)

• CMF Mezzanine level roof/window flashing upgrades (note, this work is a result of information obtained in the Health & Hygiene Assessment)

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Emergency Management

Operational Performance

• Continue supporting the Authority’s Incident Management Team (IMT) and managing the Planning Section and Liaison Officer positions and responsibilities in response to COVID-19 emergency through IMT Planning Meetings and Operational Briefs scheduled every Monday, Wednesday, and Friday (Friday meeting removed as of June 5th). Ensure the development, compiling, and distribution of the weekly IMT incident action plan (IAP) which has been averaging 110 pages.

• Continue to communicate and support external partners across the National Capital Region

throughout the response and recovery to COVID-19. DC Water weekly updates are provided to

response partner agencies and several staff participate in weekly briefs held by HSEMA for District

coordination and by MWCOG for regional water utility coordination.

• Supporting the facilitation of a Recovery Work Group and development of recovery guidance and

processes for COVID-19 to ensure an efficient, organized, and safe return to normal day-to-day

operations for the Authority.

o Recovery documentation has been created and drafts have been introduced to the CEO and

COO on May 15th, Executives May 26th, and IMT during Ops Brief June 3rd.

o The Recovery Work Group holds Wednesday and Friday meetings to continue to development

of Recovery processed for the Authority and have implemented a series of task forces within

the work group to continue planning for staff full return and re-occupancy once it has been

deemed safe and stages are properly implemented.

• Utilizing temporary staff and contract staff support to assist with response, recovery, and incident

management team facilitation efforts.

• Supported by EPA, DC Water’s Office of Emergency Management worked with Horsley Witten to

develop hybrid incident command structure courses “Continuing ICS Education” Virtual Training

for staff to assist with deepening the understanding of response and recovery roles during an

incident management team activations. Six virtual trainings (three courses which consisted of two

parts) were provided and 30 staff members participated. Courses were offered on the afternoons

for two hours on May 19 and May 21; May 26 and May 28; and June 2 and June 4. The last course

was recorded for use in the training library. Course feedback included:

o “This course should be mandatory to more employees. It really explains how much goes into

managing events behind the scenes.”

o “I benefited the most from the content and the visual representation of the information. I was

able to understand the basics of what I've been seeing in the IMT weekly calls.”

o “[I benefited from seeing] the structure of the IC/UC and importance of effective

communication, checking and again checking of agreed action items by various groups,

divisions and sections”

• In relation to 1st Amendment activities, protests, and civil unrest, OEM staff participated in the

NTIC’s (U//FOUO) HSIN situational room for critical infrastructure partners from May 29-June 7

and with HSEMA Business Emergency Management Operations Center (BEMOC) information

sharing. OEM provided updates and collaborated with emergency command center, security,

safety, operations and executives as necessary.

• Continuing to request assistance from EVPs and Department Heads in reviewing six emergency

plan and providing updates over the next three and half months to ensure an annual review and

compliance with America’s Water Infrastructure Act (AWIA) by Sept. 30, 2020.

• Upon implementing an after action survey, OEM has reviewed over 100 submitted After Action

Items to assist in identifying trends and commonalities in areas of improvement and of best

practices in relation to COVID-IMT response and recovery.

• Facilitated hazard mitigation grant check-in meeting May 29th and provided support materials on

existing identified hazard mitigation projects and existing grants to verify budget reallocations of

capital improvement projects would not impact identified mitigation projects and grants.

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Operational Performance(Cont’d)

• Coordinated review of Fire Prevention Plan with Security, Facilities, DOSH, OEM to identify path

forward for fire safety program items and fire prevention plan.

• Participated in District’s Heat Emergency Planning Kickoff Meeting May 5th and in District’s ESF

Leads - COVID-19/Hurricane Pre-Season Planning Meeting on May 21st.

Accomplishments

• DC Water’s hazard mitigation application for Advance Assistance funding of $75,000 Federal Share

for the next segment of the Blue Plains Floodwall has been ‘Identified for Further Review” by FEMA

to be funded. We should expect to see the official award letters from FEMA/HSEMA sometime

later in the summer. The designation of ‘Identified for Further Review” is FEMA’s way of signaling

the project has been identified to be funded. While it’s not an official award yet, it is a telling sign

that the project is passing through the final administrative reviews to be funded. This is great news

and reassurance of continued commitment from FEMA for this multi-phase project and resilience

for the Authority. FEMA has repeatedly held up the Blue Plains Floodwall as a model, exemplary

project for their Building Resilient Infrastructure and Communities (BRIC) program, which is set to

replace the Pre-Disaster Mitigation (PDM) program in FY20. This funding will support essential

activities to prepare for the design and construction of the next segment of the Blue Plains

Floodwall, including planning, data gathering, conceptual design, and preparation of the

design/construction application/benefit cost analysis. It will allow DC Water’s next grant

application (under BRIC) for design/construction to be stronger and more competitive.

Congratulations to Kathleen Kharkar, Floodwall Team and the DCW’s HSEMA /FEMA Grants Team!

News and Events

• Coronavirus pandemic response and recovery efforts are likely going to continue, in some capacity,

through the summer and potentially into the fall. The District has begun Reopen DC phasing and is

currently in phase 1 with the hope of moving to phase 2 by June 19th. DC Water is aligned with the

District and currently in phase/stage1.

• Partnering with DHS to host a “virtual” Active Threat Seminar for staff members on July 9th and

have announced the training through Team Blue emails.

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Security Operational Performance

Occupational Safety and Health (DOSH)

Accomplishments • DC Water efforts in tracking leading indicators like safety assessments to prevent workplace

injuries/ incidents wherever possible. These efforts have resulted in significant reductions in recordable & lost time incidents rates respectively.

• Worked with Trinity (ROCIP4) on the Sewer and Fleet project setup and resolving safety related issues.

• Reviewing Memo for “Tap and Abandonment: Moving Forward with Water Department”

• Facilitated DOSH Operational Meetings

• Review monthly injury data with Worker Comp

• Participate in Recovery Work group for COVID-19

• Met with DPO to discuss odors at Potomac Pumping Station

• Staffers continue to attended COVID-19 weekly Operational Brief meetings, in their perspective areas, through DC Water.

• Respiratory Protection Program Discussion with Labor Relations.

• Review and provided technical guidance to DMS for the Digester Motor Mixer Removal and Repair.

• Safety Training, DMB/DCB and Training and Development – Coordination Meeting

• Attend Operations Critical Issues and Staffing meeting bi-weekly.

• Participate on WEF Blue Ribbon Panel – Evaluation Bio Hazards and Precautions for Wastewater Worker Meeting.

• Worked with DSO Management Team to purchase an Ergonomic tool intended to reduce the risk of an overexertion injury that could result from operating fire hydrants. A total of ratcheting fire hydrant wrenches were purchased for use by employees.

April May % increase / Decrease

Visitors:

Bryant St 0 0 0%

BPL Gate A 398 720 81%

HQO Visitor Desk 1 9 800%

BPL Visitor Center 50 29 -42%

Incidents 45 59 31%

General patrol 549 542 -1%

Fire watch 588 595 1%

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Accomplishments(Cont’d)

• Conducted a virtual safety “New Employee” orientation for fourteen new apprentices.

• DOSH staffers met to compare the online Skill Soft EHS training catalog with the DC Water Departmental Safety Training Matrix.

• DOSH Team is working safety questions to be used for a future in-house safety certification

• Staffers conducted and completed safety inspections and incident reports with updated corrected actions and registered both items into Origami system accordingly.

• DOSH Staffers is working with Facilities and Salut to facilitate the collection of paint chip sample from various electrical rooms at COF in preparation for a future electrical upgrade. The samples are being analyzed for lead content.

• Completed an Environmental and OSHA Review for a submittal package regarding an upcoming capacitor installation at Multimedia.

• Assisted with an Executive Incident Review for Facilities where facilities workers were working on a scaffold unprotected and without the proper PPE. Provided suggestions and assistance in preparing the Power Point that was presented by the Facilities Director.

• Reviewed and approved a DCCR NEBT Soil Disposal Profile for the signature Mount Olivet Road Diversion Site.

• DOSH Staffers are creating a list of safety questions to be used for a future in house Safety Certification.

• Working with Facilities Director and Chesapeake Training to put together a one day and a three-day Scaffolding/Competent Person Training for facilities workers.

• Submitted information of AOR department Supervisors, Managers, Directors

• Followed up with Roberto on Fall Hazard issue on site by DC Water Inspection

• Follow-up on Contractor Safety Questionnaire with Procurement and Engineering Team Construction Safety Plan/Review

• Reviewed Safety Plans for a total of 10 Transmittals/Lift Plans:

• 5/8 - Transmittal #2001/High Pressure #2 Motor Removal at Multi-Media Building

• 5/8 - Transmittal #2002/High Pressure #2 Motor Removal at Multi-Media Building/Crane Lift Plan

• 5/8 - Transmittal #2003 – Crane Lift for SWWP#4 Motor & Pump and High Pressure #2

• 5/11- Transmittal #2004 – Crane Lift Plan Revised for larger crane and new location for the Multi

• Media Building Motors

• 5/11 -Transmittal #2005 – Solar-Rooftop Solar Panel Installation – AHA

• 5/18 – Reviewed MC Dean Safety Plan for RFP 20-PR-DMS-01

• 5/18 – Review Lift plan for Screen Lift for 1E and 1W for MFU6 with Trinity

• 5/28 – Transmittal #2006 HQO Flag Poles and CSO Light Relocation Safety Plan and AHA

• 5/28 – Transmittal #2007 – Solar – Electrical LOTO-AHA

• 5/31 – Reviewed Solicitation Documents Responsibility Matrix Draft with Procurement

Progress Report

• Inspection Form Changes – None

• OSHA Log Recordation

• Uploaded How to Guides into SRS on light user dashboard

• Current DOSH Intranet Page

• Team Training o DPO/DSO Training held in May o 5/13/20 o 5/14/20 o 5/21-22/20

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Progress Report (Cont’d)

• Fleetwave Transition 9Gabriel) o Updated all Fleet incident reporting will be managed via Fleetwave per George Porter – may

2020

• Tablet Imaging – On Hold

SRS Monthly Stats:

• Closed Tasks Training & Meetings Closed Tickets SRS Trainings

62 14 1

News and Events

• Monthly Hours Uploaded into SRS/Origami Completed – May

• Safety Teamwork Pin Awards o None

• Major System Adjustments o None

• Major System Creations and Testing

• Sample Monthly Dashboard for Management Safety

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6/23/2020 Page 0

1/1

Value Type Excess Flow (gal mil)

Water Main Leaks

Water Valve Leaks

Actual 43 19 1

Total Coliform Rule (%)

1.200.00 10.00

Total Nitrogen (lbs/yr mil)

2.600.00 10.00

Value Type

Measure2

ActualTarget

126,494.0074,530.00

Value Type

Measure2

ActualTarget

220.90256.10

Value Type

Measure2

ActualTarget

229.87180.00

Value Type Measure3

ActualTarget

97.0097.00

Value Type Measure3

ActualTarget

2.633.00

Value Type Measure3

ActualTarget

0.720.14

Value Type Measure3

ActualTarget

2.080.18

Value Type

Measure2

ActualTarget

357.10381.80

(% of calls Received)

Fire Hydrants Insps. And Maint.

Fire Hydrants out of Service

Fire Hydrants Replaced (YTD)

57 36 6

Employee Lost Time Incidence Rate

0.50%

ORGANIZATIONAL PERFORMANCE DASHBOARD (May 2020)

Fin ancial Highlights

Operations and Engineering Highlights

Low Income Assistance Program Highlights

People and Talents Highlights Administration Highlights

Sewer Main Backups

Sewer Lateral Backups

Dry Weather CSO

Permits Processed within SLA (%)

Electricity Usage (Kwh)

7 78 0 85 19974

Customer Experience Highlights

Net Opera�ng Cash ($tho) Value Type

Measure2

ActualTarget

482.20480.70

Opera�ng Revenue ($m) Capital Disbursement ($m)Opera�ng Expenses ($m) Opera�ng Cash Bal ($m)

Core Invest Yield (%) Delinquent Acct Receivables (%)Short Term Invest Yield (%) On-�me Vendor Payments (%)

Value Type Meas

Actual 399

Plant Influent Flow (gal mil)

304.380.00 500.00

Biosolids Produc�on (wet tons)

Value Type Meas6

Target 85%

Value Type Meas6

Target 85%

Call Center Performance Command Center Performance Value Type Meas6

ActualTarget

100%90%

Emergency Response Time

Water Valve LeaksWater Main LeaksExcess Flow (gal mil)

Value Type Measure7

ActualTarget

46.0353.33

SPLASH Contribu�ons ($tho) Value Type Measure7

CurrentPrevious

160.09130.60

Customer Assist. Program ($tho)

Value Type hr

FilledOpen

149

Recruitment Ac�vity

Value Type Measure8

PurchasedSold

10.457.73

Non-revenue Water (CCF Mil)

Lead Concentra�on (ppb)

0.00 30.00

300 0 100

5000

10

304

33 1

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6/22/2020 Page 1

1/1

Revenue, Expenditure, and Capital Disbursement

0

200

400

600

800

Am

ount

(mill

ion

$)

Capital Disbursements Expenditures Revenues

221

357

482452

615

699

Actual YTD Totals FY-2020 (in millions) Budget FY-2020 (in millions) - Approved

Variance%(favorable/unfavorable)

Year to Date Analysis

0 20 40 60 80 100 120

Budgeting Period Elapsed

Capital Disbursements

Expenditures

Revenues

67

59

61

71

67

49

58

69

FY-2019 Ratio (%) FY-2020 Ratio (%)

Net Operating Cash

0

50

100

0

50

100

Am

ount

(mill

ions

$)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May-7

1219

6

2720

-8

2720

4

20 16

126

3947

9086

110

66

9

75

47

6556

28

Monthly Net Cash Provided/Used YTD Cumulative Net Cash YTD Budget

FINANCIAL HIGHLIGHTS

Net cash to date for May was above budget by $51.9 Million

13.8% 6.5% 0.3%

Page 1

Financial Performance Summary

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Operating Revenues

0

100

200

300

400

0

100

200

300

400

500

Am

ount

(mill

ions

$)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

62 55 59 71 64 70 67 43 64 63

481

306

175

413

131

239

350

71

482

312

175

419

136

245

355

Actual Monthly Revenue YTD Cumulative Budget YTD Cumulative Revenue

Operating Expenses

0

100

200

300

400

Am

ount

(mill

ions

$)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

45 46 80 50 45 46 45 45

45

382

238

143

334

91

192

287

39

357

220

131

312

81

176

267

Actual Monthly Expenses YTD Cumulative Budget YTD Cumulative Expenditure

Capital Disbursement

0

100

200

0

200

Am

ount

(Mill

ions

)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

30 50 45 29 39 25 25 29 39

32

256

199

129

248

94

151

233

24

221

128

93

182

103

153

Actual Monthly Disbursements YTD Cumulative Budget FY-2020 YTD Cumulative Disbursements FY-2020

FINANCIAL HIGHLIGHTS

Revenue to date for May was above budget by $1.5 Million

Disbursements to date for May was below budget by $35.2 Million. YTD spending reflects comparison to the revised budget.

Expenditure to date for May was below budget by $24.7 Million

Page 2

22

Revenues & Operating Expenses

Capital Spending

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Operating Cash Balance ($mil)

0

50

100

150

200

250

Am

ount

(mill

ions

$)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

169 168 168 170

191 194203

211222 227 229 230

Actual Cash Balance FY-2020Delinquent Account Receivables ($mil)

0

5

10

15

20

Del

inqu

enci

es (i

n m

illio

ns)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

11.4

15.1

10.612.0

12.311.0

11.0

11.5

14.2

12.111.0

12.8

Delinquent Account Receivables (%)

0

1

2

3

4

Rec

eiva

ble

to R

even

ue R

atio

(%)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

3.0

2.1 2.0 2.0 1.9 2.0 2.0 2.2 2.1 2.1 2.22.5 2.6

Investment Cash Earning

0K

1K

2K

3K

4K

Am

ount

(in

000'

s $)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

0.5K 0.5K 0.5K

0.3K

3.1K

1.8K

0.9K

2.8K

0.7K

1.4K

2.3K

0.2K

1.4K

0.9K0.5K

1.2K

0.3K0.7K

1.0K

Monthly Earnings (in 000's) YTD Cumulative Earnings (in 000's) YTD Cumulative Earnings Budget (in 000's)

Operating Cash & Receivables

Cash Balance for May was above target by $49.9 million

May Receivables to Revenue Ratio is 2.63, Delinquency is $15.14 million.

Earnings to date for May were above Projected Budget by $1,749,569.

Page 3

FINANCIAL HIGHLIGHTS

Investment Earnings

Target:

180 M

Target: 125.5 M

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Core Investment Yield

0

2

4

6

8

Inve

stm

ent Y

ield

(%)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

2.5 2.5 2.5 2.5 2.4 2.42.2 2.4 2.4 2.2 2.1 2.1

1.8 2.01.6 1.7 1.6 1.7 1.6

1.41.0

0.2 0.2 0.2

Actual Monthly Yield (%) Merrill Lynch 1-3 Year Treasury Index - Book Value (%)

Short Term Investment Yield

0

2

4

6

8

Inve

stm

ent Y

ield

(%)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

2.0 2.0 1.8 1.6 1.5 1.5 1.4 1.4 1.4 1.2

0.7 0.7

2.1 2.1 1.9 1.81.6 1.6 1.5 1.5 1.3

0.1 0.1 0.1

Actual Monthly Yield (%) Merrill Lynch 3-Month Treasury Index - Book Value (%)

FINANCIAL HIGHLIGHTS

Yield for May was more than the treasury index by 1.90%

Short Term Yield for May was more than the Merrill Lynch yield by 0.58%

Page 4

Investment Yields

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YTD Performance

0

20

40

60

80

100

Jun Jul Aug Oct Nov Dec Jan Feb Mar Apr May

96.0 97.098.0

96.0 96.3 96.096.0

96.7 96.497.0 96.4

YTD Performance (%)

Monthly Performance (%)

0

50

100

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

97.0

96.0 96.0 96.0 96.0 96.0 96.0 95.4 96.5 96.6 96.798.0 97.0

Target: 97%

FINANCIAL HIGHLIGHTS

Performance for May was equal to the monthly target

Page 5

Vendor Payments

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OPERATIONS AND ENGINEERING

Eletricity consumption in May 2020 was 19974 KWh.

Electricity Usage Summary

0K

10K

20K

30K

Usag

e (M

Wh)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

20K19K

17K18K 19K

18K19K 19K

20K18K 17K

19K

Total Consumption (KWh)

Electricity Usage by Service Area

0K

10K

20K

30K

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

1K1K 1K 1K 1K 1K 1K 1K 1K 1K 1K 1K

17K16K

15K16K 16K

15K16K 16K

17K

15K 15K17K

1K2K 1K 1K 2K 2K 2K 2K 2K 1K 1K 1K

Sewer Pumping Wastewater Treatment Water Pumping

Page 6

Energy Consumption

Wastewater teatment has the highest electricity consumption in May 2020 at 17345 KWh.

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OPERATIONS AND ENGINEERING

Biosolids daily production for May 2020 was 398.91 wet ton per day.

Biosolid Production

0

200

400

600

Bios

oild

s (W

et to

nes p

er d

ay)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

450

511

445

370

456416

537

459430 432 432

399

Biosolids Production

Total Nitrogen

0

2

4

6

8

Nitr

ogen

Lev

el (i

n m

illio

n po

und/

year

)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

4.38

3.8

2.63.1

3.5

2.8

3.73.3

3.02.7

3.83.5

3.1

Total NitrogenNew Permit Limit: 4.38 Mil (lbs/yr)

Outfall 002 - Plant Effluent Flow

0

100

200

300

400

500

Efflu

ent F

low

(MG

D)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

384.00

298

304308

256

306

258 276

275 281279301

271

Plant Effluent Flow

Outfall 001 - Discharge Flow

0

100

200

300

400

500

Efflu

ent 0

01 (M

G)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

043

116

5389

00 0 00 10 0

Excess FlowDesign Average: 384 MGD

Page 7

Wastewater Treatment

Nitrogen level for May 2020 was below permit by 1.78 million lbs/yr.

Excess flow events were recorded at 43.38 MG in May 2020.In May 2020 effluent flow was below permit by 80 MGD.

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Water Valve Leaks Reported

50

100

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

69 69 72 77 76 77 78 74 72 73 75 76

Pending Valve Leaks Valve Leaks Reported

OPERATIONS AND ENGINEERING

0

Water Main Breaks Repaired

0

50

Wor

k O

rder

Rep

aire

d

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

23

16

80

521

43

27

38

22

3749

28

Water Main Leaks Reported

0

100

200

Leak

s R

epor

ted

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

50 45 55 50 4281 87

42 40 35 33 38

26 3750

29 31

5066

36 28

Pending Main Work Orders Water Main Work Orders Reported

Infrastructure Leak Index

0

50

Q1 Q2 Q3 Q4

10 131311

FY-2019: Infrastructure Leakage Index

Volume of Water Purchased and Sold (million CCF)

0

10

Q1 Q2 Q3 Q4

8 7 810

8 8

FY-2019: Water Sold FY-2020: Water Sold

Water Balance

There were 19 Water Main Work Orders reported in May. 1 leak was reported in May.

In the 2nd quarter of FY 2020, 7.73 out of 10.45 million cubic feet of water was sold

Page 8

Water Distribution Operations

10113112550

Water Valve Leaks Repaired

0

50

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

0 06

130 01 2 3 01

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OPERATIONS AND ENGINEERING

Coliform Positive was recorded at 0.012% for May 2020

Lead and Copper Rule Compliance

0

5

10

15

20

90th

Per

cent

ile L

ead

Res

ult (

pbh)

Jan-Jun Jul-Dec

2.0 2.03.0

2019 LCR Results 2020 LCR ResultsAction Level: 15 parts per million

Total Coliform Rule (TCR) Compliance

-2%

0%

2%

4%

6%

TCR

%

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

5.00%

0.80%1.20%1.20%

0.00%0.40%0.40%

0.00%0.40%

0.00%0.40%0.40%

0.00%

TCR Level

EPA Assessment Triggered

90th percentile for 1st semester 2020 is 2.7 ppb

Page 9

Drinking Water Quality

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Fire Hydrants Out of Service (OOS)

0

50

100

150

Hyd

rant

s O

ut o

f Ser

vice

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

2216 11 13 16 16 17 19 17 23 21

3626

2938 31 35 38 33 34

4948

28

In-Operational - OOS Due to Inaccessibility or Temporary Work Out of Service Fire Hydrants (Defective OOS Hydrants)

OPERATIONS AND ENGINEERING

--- Out of Service Hydrants Target (96)

Fire Hydrant Inspections and Maintenance

0

500

1000

1500

2000

2500

Hyd

rant

Insp

ectio

n &

Mai

nten

ance

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

57

885 822

571 652448

594

215362 287

96 15

Hydrant Inspections and Maintenance

Total Fire Hydrant Replacements

0

50

100

150

200

Fire

Hyd

rant

s R

epla

ced

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

621 23

12 9

27 23 22

4434

182

Hydrants Replaced

Page 10

Fire Hydrants

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OPERATIONS AND ENGINEERING

0 pending lateral backup(s) reported

Sewer System Operations

Sewer Main Backups Resolved

0

10

20

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

7

12

65

8

44

557

57

Sewer Main Backups Reported

0

20

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

75 5 4 5 4 7 7 5 8 612

Main Backups Reported Pending Main Backups

Sewer Lateral Backups Resolved

0

100

200

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

78

105127

95

119107

97112

110 11196

114

Sewer Lateral Backups Reported

0

100

200

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

78

97 107

95 96 110

114

119

112 127

111

105

Lateral Backups Reported Pending Lateral Backups

Dry Weather Combined Sewer Overflow (CSO) Volume

0

10

20

CSO

Vol

um (M

G)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

0000 00 0 0 00 0 0

Dry Weather CSO Events

0

20

CSO

Eve

nts

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

00 0 0 0 0 0 0 0 0 0 0

Number of CSO Events

Combined Sewer System

Page 11

0 pending main backup(s) reported

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Percent of Applications Processed within SLA

0

20

40

60

80

100

% P

roce

ssed

With

in T

ime

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

85

84

85

92

74

90

81

91

89

8488 8789

Percent (%) Processed within SLA

Permit Processing

Permits processed in May 2020 were 0% below the SLA target 85%

OPERATIONS AND ENGINEERING

Applications Processed

0

100

200

300

400

500

No

of P

erm

it Pr

oces

sed

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

258

292

244

198214 219 218

257 259

210 216 225217

258

224

176195 195

184207

233

182159

191

Total No of Applications Processed Total No of Applications Processed within SLA

Page 12

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CUSTOMER EXPERIENCE

No statistical data available through telework telephony system in May.

Percent of Calls Answered within 40 Seconds

0%

50%

100%

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

83%

83%

79%90%

87%

88%

97%

95%

85%

85%

No of Calls Served - Call Center

0

10

20

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

15

10

17

1316

14

15

16

13 141311

1813

1514

14 15

14 15

No of Calls Answered - Call Center (in 000's) No of Calls Received - Call …

Percent of Calls Answered within 40 Seconds

0%

50%

100%

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar92

%

93%

91%

89%

92%

94%

88%

89%

88%

92%

Responded within 45 Minutes

0%

50%

100%

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

100%

93%

95%

94%

89%

89%

92%

100%

93%

87%

100%

100%

Emergency Responses (in 000's)

10

20

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

8 7

21

6

1512

9

1614

10

18

9

Total Emergency Calls Dispatched

Customer Care - Call Center Performance

Customer Care - Command Center Performance

Customer Care - Emergency Response Time

---- Target: 85%

Target: 90%

Page 13

No of Calls Served -- Command Center

0

5

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

3.2

1.8

4.03.53.7

3.13.2

3.63.0

3.2

3.02.24.3 3.9

3.63.6

3.4 3.3

3.6

3.3

No of Calls Answered - Command Center (in … No of Calls Received - Co…

---- Target: 85%

No statistical data available through telework telephony system in May.

Performance for May 2020 was above target by 10…

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SPLASH Program

Customer Assistance Program (CAP)

SPLASH Contributions

0

20

40

60

Am

ount

(0n

000'

s)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

5 7 6 6 6 6 7 5 5 6 5 5

7

53

33

20

47

13

27

4046

29

19

41

12

24

35

Monthly Contributions (in 000's) Projected YTD Target (in 000's) YTD Cumulative Contributions (in 000's)

Customer Assistance Provided

0

50

100

150

200

Am

ount

(in

000'

s)

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

144150 153

160

80

40

61

84

110

134

158 160

85 89 88

101

54

2

44

107

122

111121

131

Actual Monthly Amount - Current Year (in 000's) Actual Monthly Amount - Previous Year (in 000's)

Page 14

LOW INCOME ASSISTANCE PROGRAM

Total SPASH contribution to date for May 2020 was under target by $7300.

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PEOPLE AND TALENT

Recruitment Activity - Previous Fiscal Year

0

10

20

30

40

50

60

No

of P

ositi

ons

Oct Nov Dec Jan Feb Mar Apr May

3

0 0

11

0

2

0

4

0 0 0 1 0 1 0 01 2 3

8

6

4 4 4

30 30 29

57

61

30

32

20

27

30 29

57

23

28

32

20

Positions Added Positions Canceled Positions Filled Positions Remaining Roll Over Positions

Recruitment Activity - Current Fiscal Year

0

20

40

60

80

No

of P

ositi

ons

Oct Nov Dec Jan Feb Mar Apr May

2

4 3

1

5

0 0 00

2

0 1 0 0 1 0

5

13

5

10

5

10

16

1

59 59

54

24

61

50 50 49

57

55 56

23

56

50 51 50

Positions Added Positions Canceled Positions Filled Positions Remaining Roll Over Positions

Page 15

Human Resources

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PEOPLE AND TALENT

Recruitment Performance Metric - Previous Fiscal Year

0K

1K

2K

3K

4K

5K

Posi

tion

Act

ivity

Oct Nov Dec Jan Feb Mar Apr May

1849

1230

3420

913

1292

535 608

72 66 59 12 3 14 33

3285

2649

4771

1266

2142

1078

105812

20

229

991

86

395

170

581 5 3 6 6 3 40 0 3 0 0 0 0

1098

1427

7339 4 0

Application Disqualified Application Interviewed Application Received Application Sent to Managers Total Hires Veterans Hired

Recruitment Performance Metric - Current Fiscal Year

0

500

1000

1500

2000

2500

3000

Posi

tion

Act

ivity

Oct Nov Dec Jan Feb Mar Apr May

2454

234

139

2258

507

101

8524 26 11 27 29 26 5

2844

990

461

2909

1787

469

206

116

112

23 50 100

42 50 0 0 0 0 0 0 0 211

30 0

Application Disqualified Application Interviewed Application Received Application Sent to Managers Veterans Hired

Page 16

Human Resources

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Employee Lost Time Incidence Rate

0

2

4

6

8

10

FY-16 FY-17 FY-18 FY-19 FY-20 YTD

1.9

5.2

3.7 3.83.3

0.5

Employee Recordable Incidence Rate

0

2

4

6

8

10

FY-16 FY-17 FY-18 FY-19 FY-20 YTD

5.8

6.8

4.5 4.6 4.4

1.5

ADMINISTRATION

There have been 6 lost time incidents in FY 2020 YTD.

Page 17

--- Target/Na�onal: Total Recordable Incidence Rate --- Target/Na�onal: LT Incidence Rate

Safety

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ADMINISTRATION

There have been 0 lost time incidents in FY 2020 YTD.

Contractor Recordable Incidence Rate

0

2

4

6

8

10

FY-16 FY-17 FY-18 FY-19 FY-20 YTD

3.03.4

4.3

21.5

0.9

Page 18

--- Target/Na�onal: LT Incident Rate --- Target/Na�onal: Total Recordable Incident Rate

Safety

Contractor Lost Time Incidence Rate

0

2

4

6

8

10

FY-16 FY-17 FY-18 FY-19 FY-20 YTD

1.20.8 0.6

00.4

0

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Dynamic Color Coding Legend

* ** Red - when the actual is lower than 3% of budget or target Yellow - when the actual is within 3% of budget or target Green - when the actual is equal to or higher than budget or target

Red - when the actual is higher than 3% of budget or target Yellow - when the actual is within 3% of budget or target Green - when the actual is equal to or lower than budget or target

Symbols where the color code applies- (Δ, □)

A

INTERPRETATION OF CHARTS:

FINANCIAL HIGHLIGHTS

Revenue, Expenditure, Capital Disbursement

• Bulls eye shows the variance for YTD budget against actual for revenues, expenditures and capital disbursements

• Bar graph shows total for the fiscal year budgeted(grey)-revenues, expenditures and capital disbursements against YTD

actual(blue)

• Horizontal line graph shows a YTD progress analysis as compared to the previous year

Net Operating Cash

• Bar graph shows monthly net operating cash provided/used

• Line graph denoted by (Δ) compares YTD actual against budget (Ο). This element is dynamically color coded*

Operating Revenues

• Bar graph shows monthly operating revenues

• Line graph denoted by (Δ) compares YTD revenue against budget (Ο). This element is dynamically color coded*

Operating Expenses

• Bar graph shows monthly operating expenses

• Line graph denoted by (Δ) compares YTD expenditure against budget (Ο). This element is dynamically color coded**

Capital Disbursements

• Bar graph shows monthly capital disbursements

• Line graph denoted by (Δ) compares YTD disbursements against budget (Ο). This element is dynamically color coded**

Operating Cash Balance

• Bar graph shows monthly average cash balance compared to the target of $125 million; indicated by grey dotted line

Delinquent Account Receivables

• Bar graph shows monthly Receivables to Revenue ratio against target of 3%; indicated by grey dotted line. This element is

dynamically color coded**

• Line graph denoted by (Δ) shows delinquency in actual dollars

Investment Cash Earnings

• Bar graph shows monthly investment cash earnings

• Line graph denoted by (Δ) compares the YTD earnings against budget (Ο). This element is dynamically color coded*

Core Investments Yield

• Bar graph shows the monthly investment yield compared to the monthly target (grey) benchmark as set by the US Treasury

Bill. This element is dynamically color coded*

Short Term Investment Yield

• Bar graph shows the monthly short term investment yield compared to the monthly short term target (grey) benchmark as set

by the US Treasury Bill. This element is dynamically color coded*

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Dynamic Color Coding Legend

*** **** Red- when the actual is lower than 5% of budget or target Yellow- when the actual is within 5% of budget or target Green- when the actual is equal to or higher than budget or target

Red- when the actual is higher than 5% of budget or target Yellow- when the actual is within 5% of budget or target Green- when the actual is equal to or lower than budget or target

Symbols where the color code applies- (Δ, □)

B

Vendor Payment Performance

• Bar graph shows monthly Vendor Payment Performance percentage against monthly target of 97%; indicated by grey dotted

line. This element is dynamically color coded**

• Line graph denoted by (Ο) shows the YTD vendor payment performance %.

OPERATIONS & ENGINEERING

Electricity Usage Summary

• Bar graph shows total electricity consumption per month

Electricity Usage by Service Area

• Shows a monthly breakdown by service area of electricity usage

• Dark blue shows for Waste Water Treatment Service Area

• Light blue shows Water Pumping Service Area

• Brown shows Sewer Pumping Service Area

Biosolids Production

• Bar graph shows monthly average daily biosolids production

Total Nitrogen

• Line graph denoted by (Δ) shows monthly total nitrogen level against the current permit (dark grey) and 2015 permit (light grey)

levels. This element is color coded****

Plant Effluent Flow

• Line graph denoted by (Δ) shows monthly influent flow against the plant design average limit of 370MGD. This element is color

coded****

Excess Flow

• Line graph denoted by (Δ) shows monthly excess flow

Non-Revenue Water

• Bar graph shows the volume of water purchased (dark blue) and water sold (light blue) per quarter

• Line graph denoted by (Δ, Ο) shows the Infrastructure Leakage Index(ILI) for the current and previous year

Lead and Copper Rule (LCR) Compliance

• Line graph denoted by (Δ, Ο) shows semi-annual LCR monitoring results against target of 15ppb; indicated by grey dotted line.

This element is color coded****

Total Coliform Rule (TCR)

• Line graph denoted by (Δ)shows total coliform positives against the EPA maximum contaminant level of 5%. This element is color

coded****

Water Main Leaks

• Bar graph shows the water main leaks reported

• The bar graph is stacked (dark blue) to show the pending leaks carried over from the previous month if any; bar graph(light blue)

shows new water main leaks reported for the given month

266th Meeting of the Board of Directors - VII. CEO/General Manager's Report (David Gadis)

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Dynamic Color Coding Legend

*** **** Red- when the actual is lower than 5% of budget or target Yellow- when the actual is within 5% of budget or target Green- when the actual is equal to or higher than budget or target

Red- when the actual is higher than 5% of budget or target Yellow- when the actual is within 5% of budget or target Green- when the actual is equal to or lower than budget or target

Symbols where the color code applies- (Δ, □)

C

• Line graph denoted by (Ο) shows the number of main leaks repaired per month

Water Valve Leaks

• Bar graph shows the water valve leaks reported

• The bar graph is stacked (dark blue) to show the pending leaks carried over from the previous month if any; bar graph(light blue)

shows new water valve leaks reported for the given month

• Line graph denoted by (Ο) shows the number of valve leaks repaired per month

Fire Hydrants Out of Service (OOS)

• Bar graph shows total hydrants not available for use against target of 91; indicated by grey dotted line. This element is

dynamically color coded****

• The bar graph is stacked (blue) to show hydrants that are inaccessible. Inaccessible hydrants are not measured against the target

of 91

Fire Hydrant Inspections and Maintenance

• Bar graph shows the total number of fire hydrants repaired per month

Fire Hydrant Replacements Per Month

• Bar graph shows the total number of hydrants replaced per month against target of 21; indicated by grey dotted line. This

element is dynamically color coded***

Sewer Main Backups

• Bar graph shows the sewer main backups reported

• The bar graph is stacked (dark blue) to show the pending backups carried over from the previous month if any; bar graph(light blue)

shows new sewer main backups reported for the given month

• Line graph denoted by (Ο) shows the number of main backups resolved per month

Sewer Lateral Backups

• Bar graph shows the sewer lateral backups reported

• The bar graph is stacked (dark blue) to show the pending backups carried over from the previous month if any; bar graph(light blue)

shows new sewer laterals backups reported for the given month

• Line graph denoted by (Ο) shows the number of lateral backups resolved per month

Combined Sewer dry weather Overflow (CSO) Events

• Bar graph shows dry weather CSO events per month

• Line graph denoted by (Ο) shows the volume in Million Gallons(MG) per dry weather CSO event

Total Applications Processed within Service Level Agreement (SLA)

• Bar graph shows

▪ the number of permits processed per month (dark blue)

▪ the number of permits processed within SLA per month (light blue)

• Line graph denoted by (Ο) shows the percentage of permits processed vs. processed within SLA

266th Meeting of the Board of Directors - VII. CEO/General Manager's Report (David Gadis)

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Dynamic Color Coding Legend

*** **** Red- when the actual is lower than 5% of budget or target Yellow- when the actual is within 5% of budget or target Green- when the actual is equal to or higher than budget or target

Red- when the actual is higher than 5% of budget or target Yellow- when the actual is within 5% of budget or target Green- when the actual is equal to or lower than budget or target

Symbols where the color code applies- (Δ, □)

D

CUSTOMER EXPERIENCE

CUSTOMER CARE

Call Center Performance

• Bar graph shows monthly percentage of calls answered within 40 seconds against target of 85%; indicated by grey dotted line.

This element is dynamically color coded***

• Line graph denoted by (Ο) shows the number of calls received by the call center every month

Command Center Performance

• Bar graph shows monthly percentage of calls answered within 40 seconds against target of 85%; indicated by grey dotted line.

This element is dynamically color coded***

• Line graph denoted by (Ο) shows the number of calls received by the command center every month

First Call Resolution (FCR)

• Bar graph shows monthly percentage of calls resolved on first contact against target of 75%; indicated by grey dotted line. This

element is color dynamically coded***

Emergency Response Time

• Bar graph shows the percentage of emergency calls responded to within 45 minutes against target of 90%; indicated by grey

dotted line. This element is dynamically color coded***

• Line graph denoted by (Ο) shows the total calls dispatched per month

LOW INCOME ASSISTANCE PROGRAM

SPLASH Contributions

• Bar graph shows monthly SPLASH contributions

• Line graph denoted by (Δ) shows the YTD contributions against target (Ο). This element is color coded***

Customer Assistance Program (CAP)

• Bar graph shows monthly CAP assistance

• Line graph denoted by (Δ) shows the YTD contributions against budget (Ο). This element is color coded***

PEOPLE AND TALENT

HUMAN RESOURCES

Open Positions

• Bar graph (dark blue) shows open positions carried over from the previous month.

• Bar graph (light blue) shows new positions added in the given month.

• Bar graph (olive green) shows positions filled in the given month.

• Bar graph (orange) shows positions cancelled in the given month.

• Bar graph (light green) shows net remaining open positions at the end of the given month.

266th Meeting of the Board of Directors - VII. CEO/General Manager's Report (David Gadis)

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Dynamic Color Coding Legend

*** **** Red- when the actual is lower than 5% of budget or target Yellow- when the actual is within 5% of budget or target Green- when the actual is equal to or higher than budget or target

Red- when the actual is higher than 5% of budget or target Yellow- when the actual is within 5% of budget or target Green- when the actual is equal to or lower than budget or target

Symbols where the color code applies- (Δ, □)

E

ADMINISTRATION

SAFETY

Employee Lost Time Incidence Rate

• Bar graph shows quarterly Employee Lost Time (LT) incidence rate as compared to the National average LT rate of 2.0; indicated

by grey dotted line. Light blue represents the previous year, brown represents the year before previous and dark blue the current

fiscal year.

• Scatter graph denoted by (Δ, Ο) shows the number of Lost Time accidents and comparison is also made between the current year

and the previous years.

Contractor Lost Time Incidence Rate

• Bar graph shows quarterly Contractor Lost Time (LT) incidence rate. Light blue represents the previous year, brown represents the

year before previous and dark blue the current fiscal year.

• Scatter graph denoted by (Δ, Ο) shows the number of Lost Time accidents and comparison is also made between the current year

and the previous years.

266th Meeting of the Board of Directors - VII. CEO/General Manager's Report (David Gadis)

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Summary of Contracts on Consent Agenda

266th Meeting of the DC Water Board of Directors

Thursday, July 2, 2020

Joint-Use Contracts

Resolution No. 20-54 – execute Contract No. 20-PR-CFO-30, Aon Pic. The purpose of the contract is to provide ROCIP 5 project administration services to include insurance brokerage services. The total contract value amount to include $200,000 for the first-year base period and $800,000 for four 1-year option periods is $1,000,000.

Resolution No. 20-55- execute Contract No. 20-PR-CFO-30A, Trinity Safety Group. The purpose of the contract is to provide ROCIP 5 project safety services for capital construction. The total contract value amount to include $921,440 for the first-year base period and $3,829,280 for four 1-year option periods is $4,750,720.

Non-Joint Use Contract

Resolution No. 20-56 – execute the Memorandum of Understanding Agreement (MOU) between the District of Columbia Department of Transportation (DDOT) and DC Water. The purpose of the MOU is to provide for construction of Green Infrastructure to control combined sewer overflows from Rock Creek CSO 049 by DDOT as part of DDOT’s Kennedy Street NW Improvement Project. This work is required by the Consent Decree. The MOU amount is $2,146,887.09.

266th Meeting of the Board of Directors - VIII. Contract Summary (FYI)

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266th Meeting of the Board of Directors - VIII. Contract Summary (FYI)

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Presented and Approved: JuIy 2, 2020

SUBJECT: ApprovaI to Execute Contract No。 20事PR-CFO-30,

Aon Pic

#20-54

RESOLUTION

OF THE

BOARD OF DIRECTORS

OF THE

D。C。 WA丁ER AND SEWER AUTHORi丁Y

The Board of Di「ectors (“Board’’) of the District of Coiumbia Water and Sewer Authority (“the

Autho「ity”) at its meeting on Juiy 2, 2020 upon consideration of a joint use matter, decided by a

VOte Of_O in favor and _O opposed to app「ove Contract No. 20-PR-CFO-30, Aon Pic.

Be it resoIved that:

The Board of Directors hereby authorizes the General Manage「 to execute Contract No. 20-PR-

CF○○30, Aon Pic,丁he purpose ofthe cont「act is to provide ROCiP 5 p「Qject administration

Services to include insurance brokerage services. The totaI contract vaIue amount to inciude

$200,000 for the first-year base period and $800,000 for four十year OPtion periods is

$1,000,000.

Secretary to the Board of Directors

266th Meeting of the Board of Directors - IX. Consent Items (Joint Use)

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DISTRlぐ「 OF COしUMBIA WATER AND SEWER AuTHORITY

BOARD OF DIRECTORi CONTRAC‘「oR FA⊂「 SH鱗T

GOODS AND SERVICES CON丁剛ItT AWARD

ROしLING OWN駅CONTROILED INSuRANCE PROGRAM (ROCIP) V PRO」ECT ADMINISTRATION

S義RVIC騰

(Joiれt Use-Di「ect)

Request to eXeCUte a COntraCt for ROCIP V ProJect Administration Services for a total contract va山e of $1,OOO,000.00

剛inE鋤Oco.00 fo「 the flrs.ye誰嗣縮艦軸離艦縦軸皇r OPt-on pe'lods. 臆臆

pRIME: �SU9S: N/A �pARTIClpATION: N/A AonPIc

2001K§t.NWSuite62SN

Wash面色tOn,DC之0006

Base Pe「iod Contract Value:

Base Contract Period:

No. ofOption Years:

Anticipated Base Period Start Date:

Anticipated Baie Pertod Comple焼周D∂te:

Proposal Ciosing Date:

P「op°S尋ls Received:

Proposal Price Range:

S200,000.00

1 Yea「

4

08-01-之020

07-31-之021

04-16-2020

5

Sl,000,000.00 - S3,876,360,00

Purpose of the Contract:

P「ovide ROCIP 5 project administ「atfon services to include insu「ance brokerage services.

Cont「a億S⊂Ope:

§ervices incIudeon色o面g construction p「ojects insured by the current ROCIP IV prog「am・ Servicei also indude

marketing and placing specified insurance cove「ages. The coverages wiI同cIude a periodic 「eview of the

∂dequ∂Cy and =mits of project ins胴nCe POlicies. The contractor sh訓recommend imp「ovements, Changes,

or additions as needed, COnduct cont「act。r/sub⊂OntraCtOr Orient∂tion to the ROCIP’s operations, POlicies and

PrOCedures. The cont「actor sh訓Perform訓P「Oject premium a=o⊂ation computations to fac朝tate the

accurate distribution of program costs to specjfic p「Oject budgets.

Supplier Selectlon :

Procurement advertised and issued a Request 「or Proposai for the services. Five firms responded to the

SO=citation. Four firms were shortIisted based upon their technicaI score and interviewed. The ∂Wa「d

recommendation is based on the firm offering the best vaIue to DC Water.

Fi「m �「irm

A旧antInsuranceServices.lnc. �USi �n§u「種nCe;eNices

AonPIc �Wi= �STowersWatsonSoutheast,inc.

MarshUSAinc. �

NoしBE/しSBE partICipation

266th Meeting of the Board of Directors - IX. Consent Items (Joint Use)

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し丁Cp �-ぐleah韓ivers

Useγ �開聞e% �I重病1珊

DistrictofColumbia �9Z.90% �台糖2,148.Z与

Washin尾tonSubu「banSanita「YCommission �与.与4% �S15.036,6l

Fai「faxCoun旬 �1.01% �S2.741.33

しOudounCounty&Potomaclnterceptor �0.与5% �§1,492.80

TotalEstimatedDo=arAmount �100.00% �S之7宣.419.00

OtherProjects t岬・ �r �Sha「e% � �DoIlarAmount

Dis �trictofCoIumbia � �4l.22% �S300,3之l.09

Wa �Shin慮tonSubu「banSanitaryCommissjon � �45.84% �簿33.981.邦

千ai �「faxCountv � �8.38% �S丘1,0うう.09

」o] �dounCountv&Potomaclnterceロtor � �4.与6% �S鵜,2之ヨ.29

丁ot �alEstimatedDo=arAmouれt � �100.00% �S7ま8.S81.00

Combi �hedA=○○atわれ

U �寒賀宴:1 �Sha「e%    、 �DollarAmount

DistrictofColumbia �与与.2与% �i与ら2,469.34

WashingtonSuburbanSanitaryCommission �34.90% �き349.018.14

戸 �ai「faxCo州tv �6.38% �S63.796.4之

し �OudounCountv&Potomaclnte「ceptor �3.47% �S34.716.10

丁 �OtaiEstimatedDollarAmount �100.00% �Sl,000,000.00

I_也丘少OユふIvan Boykin

Director of Finance

Dさn Bae

VP of Procurement and Comphance

Date

atthew T. B「own Date

CFO and EVP of Finance and Procurement

囲図四璽Dav柑し. Gadi与

CEO and GeneraI Manager

6/2 5/20

Date

266th Meeting of the Board of Directors - IX. Consent Items (Joint Use)

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Presented and Approved‥ Ju看y 2, 2020

SUBJEC丁こApprova音to Execute Contract No。 20-PR-CFO-30A,

丁rinity Safety Group

#20-55

RESOLUT書ON

OFTHEBOARD OF DiREC丁ORS

OFTHED。C, WATER AND SEWER AUTHORITY

丁he Boa「d of Directors (`くBoard’’) of the District of CoIumbia Water and Sewer Authority (“the

Autho「ity”) at its meeting on July 2, 2020 upon consideration of a joint use matter, decided by a

VOte Of_O jn favor and _O opposed to app「ove Contract No. 20-PR-CFO-30A, Trinity Safety

Group.

Be it 「esoIved that:

The Boa「d of Directors hereby authorizes the General Manager to execute Contract No. 20-PR-

CFO-30A, T「inity Safety Group. The purpose ofthe contract is to provide ROCIP 5 p「oject

Safety services for capitaI construction. The total contract value amount to incIude $921 ,440 for

the first-year base period and $3,829,280 forfour l-year OPtion pe「iods is $4,750,720.

Secretary to the Board of Directors

266th Meeting of the Board of Directors - IX. Consent Items (Joint Use)

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ATTACHMENT 5

DliTRIC丁OF COしUM馴A WAT聞AND SEWER AuTHO則晴Y

BOARD OF DIREぐ「ORS CONTRAC「OR FAぐ「 SH幡T

GOODS AND SERV!CES CONTRACT AWARD

ROしLING OWN聞CONTRO山ED IN;URANCE PROGRAM (ROC!P) V iAFEW S駅VICES

(Joint use-Direct)

豊登董嵩諾嵩豊鑑蓋謹n擢・柵7ZO●00 …唖

P剛棚竃: �SUさら; N/A �PARTICIPAT10N: N/A

TrinitySafetyGroup

8770PurdueRoad

indi訓ap°=s,IN46之68

Base Period Contract VaIue:

Base Contract Period:

N°. °f Option Yea「s:

Anticipated Base Pe「iod Start Dさte:

Anticipated Base Pe「iod CompIetion D∂te:

ProposaI Closing D∂te:

P「OPOSals Received :

P「oposai P「ice Range:

S92 1,440.00

1Yea「

4

08-01-2020

07-31-2021

04-16-2020

3

S4,82e,0○○.○○

Purpose of the Contl.aCt:

Provide ROCIP V safetY serVices for capital const「u⊂tion projects.

Cont「a韓Scope:

Services include attend-ng訓pr叩rOPO与るI/bid confer即ce§ advising of safety 「equi「ements. The firm w川

review訓prime cont「actors and design bu胴er submitted safetv programs and create tra涌ng programs fo「

DC Water’s staff and construction workers. The s∂fety firm shall analyze and update existing first aid and

injurY P「OgramS and provide recommendations to implement said changes, develop and implement site-

SPeCi庇eme「gencγ PrOCedu「es and ensure that OSHA 「equi「ed t「aining and documentation are on-Site for

「evjew.

Supplie「 SelectIon: Three firms responded to the soiicitation for these services. A= firms were sho捕sted based

llPOn thei「 technical s⊂Ore and interviewed. The award recommendatie= is based on the firm with the highest

OVe「ali totaI sco「e to DC Water.

NoしB封しSBE pa「tic匝tion

266th Meeting of the Board of Directors - IX. Consent Items (Joint Use)

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Con書「act丁 円x巳d Hou「I Award田a§ed Oれ: hest Rated FirmCommodit ROCIp V Sa俺t Cont陶ぐt NumbeJ: 之0-PR-C声○○30A

en Market with Preferen⊂e Points for しもE andし§BとP8「tici

artment of Finance

DC Water Wide

し丁Cp-CIeされ剛ve「§

Useγ �Share% �DollarAmoLlnt

DistrictofCoIumbia �9之.90% �Sl.197.801.88

Washin慮tonSubu「banSanita「vCommIssion �与.与4% �S71,429.74

戸ai「faxCounty �1.01% �S13.022.39

しOudounCo踊ty&Potomacinter⊂eロtOr �0.うら% �S7,09l.40

TotalEstimatedDo=さrAmount �100.00% �$宣,まま9,34ら.41

OtherProjects Use �「 �Sh �職. �Doi器rAmount

Dis �t「ictofColumbia �看易 �41.之2% �$1.42G,778.61

Wa Fai「 しou 丁ot �ShingtonSuburbanSanitaryCommission � �4与.84% �Sl,与86,694.11

亀xCountv � �8.38% �S之90,063.19

dounCountv&Potomaclnterceptor � �4.与6% �Sl与7,8含8.68

alEstimatedDo嶋rAmount �1 �00.00% �$3,46宣,事74.糊

CombinedAIiocation Useγ               Shaγe%    Do冊Amount

Di �面亡くofC°lumbia �与与.2与% �■臆臆臆臆喜田 �S2,624.与80.49

W �Shin飲OnSuburbanSanitarvCommission �34.90% � �Sユタ6与8.123.85

干a �屯xCountv �6.38% � �S303,08与.与8

LoudounCounty&Potomaclnterceptor ��3.47% � �S164,930.08

丁o �taiEstimatedDotla「Amount �100,00% � �S4,750,7雷0.00

Ivan Bovkin

Director of Finance

611 8I2020

Date血書駁論{ 」生半旬Mathew T. B「own Date

CFO即d EVP of Finance and Procu「eme[t

幼移し,。/25/2。David L. Gadis

CEO and GeneraI Manage「

266th Meeting of the Board of Directors - IX. Consent Items (Joint Use)

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Presented and Approved: Ju!y 2, 2020

SUBJECT‥ Approval to Execute the Memorandum of Understanding

Agreement between Dist「ict of Co看umbia Depa巾ment of

Transpo巾ation and DC Water

#20-56

RESOLU丁ION

OFTHE

BOARD OF D!REC丁ORS

OFTHE

D,C。 WATER AND SEWER AUTHOR!丁Y

The Board of Directo「s (“Board’’) of the District of Columbia Water and Sewer Authority (“the

Authority,,) at its meeting on JuIy 2, 2020 upon consideration of a non」oint use matter, decided

by a vote of_O in favor and _O opposed to approve the Memorandum of Understanding

Agreement between Dist「ict of Columbia Department of Transportation and DC Water.

Be it resoIved that:

丁he Board of Directors hereby authorizes the Gene「al Manager to execute the Memorandum of

Understanding Ag「eement (MOU) between the Dist「ict of CoIumbia Department of

T「ansportation (DDO丁) and DC Water. The purpose ofthe MOU is to provide for construction

of Green infrastructure to controI combined sewer ove凧OWS from Rock C「eek CSO O49 by

DDO丁as part of DDOT’s Kennedy Street NW lmp「ovement Project. This work is requi「ed by

the Consent Dec「ee. The MOU amount is $2,146,887,09.

Sec「etary to the Board of Directors

266th Meeting of the Board of Directors - X. Consent Items (Non-Joint Use)

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DISTRICT OF CO」UMBIA WATER AND SEWER AUTHORITY

BOARD OF DiRECTORS FACT SHEET

MEMORANDUM OF UNDERSTANDING AGREEMENT:

Kennedy Street Green lnfrastructure Construction

(Non-Joint Use〉

App「ova=o execute the Memo「andum of Understanding Agreement (MOU) between Dist「ict of CoIumbia

Department of T「ansportation (DDOT) and DC Water for $2,146,887・09 The modifjcation exceeds the

Gene「aI Manager’s app「ovaI authority.

PARTY: �SUBS: �PARTICIPATION:

DistrictofColumbiaDepartmentof �MBEandWBEfairshareobjectives Transportation

W用fo=owDDOTgoals. 55MStreetSE

Washington,DC200003

MOU Value. NoトTo-Exceed:

MOU Time’

MOU Start Date:

MOU Completion Date:

$2,146,887.09

761 Days  (2 Years, 1 Months)

05-15-2017

06-1 5-201 9

Purpose of the MOU:

To provide for c○nstruction of Green lnfrastructure to controI c○mbined sewer overflows from Rock Creek

CSO O49 by DDOT as part of DDOT’s Kemedy St「eet NW lmp「OVement P「Oject (P「oject No. DCKA-2016-

C-00271). This work is 「equired by a Consent Decree・

MOUScope:

. DC Water prepared design plans to include G「een lnf「astructu「e in DDOT’s Kennedy St「eet

Improvement project

・ DDOT competitively bid the p「oject and awarded a contract to CapjtoI Paving, Who constructed the

improvements

. The scope of the agreement provides for bidding and construction ofthe green infrast「ucture, and

COmPenSation by DC Wate「 for actual work const「ucted

● The Green lnfrast「ucture w川manage 2・7 acres ofimpervious surfece runoffand w川be owned and

maintained by DC Water

FederaI Grant Status:. wo「k underthis MOU is not e=gible for FederaI grantfunding assistance

266th Meeting of the Board of Directors - X. Consent Items (Non-Joint Use)

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Award Based On:

Const「UCtion Contract Number:

Funding: �CapitaI �Department: �CieanRive「s

ServiceArea: �CombinedSewerOve凧ow �DepartmentHead: ��Ca「ItonRay

Project: �DZ

use「 �;1 �hare% �Do!!arAmount

Dist「ictofCoIumbia � �100.00% �$ 2,146,887.09

Fede「alFunds �( �0.00% �$

WashingtonSubu「banSanitaryCommission ��0.00% �$

Fa而axCounty � �0.00% �$

LoudounCounty&PotomacInterceptor � �0.00% �$

TotalEstimatedDo=a「Amount � �100.00% �$ 2,146,887.09

Leona「d

Benson

0!9i18時S-gnec Oy 」eon∂「d Benson

DN dc=C○爪. dcこdcw∂6a. 0∪雪WASA Use「S.

cu馨Ehginee「m9. c博しeoいるld 8ens°〔

e巾∂陀しeona[d Benson@dcwaleJ COm

Da-寄2020 080s 16叩50 “…0●

Leonard R. Benson

SVP, CIP Project Delivery

Date

DI9Il〇時S19ned by Dan 88e

墨。欝と露語籍誤読霊でAulhonty. 0∪=VP of Procu「eme111 &

Co爪plianCe, CN三〇an Bae

D81e● 2020 00 o5 16坤32-04iOO

Dan Bae, VP

Procurement & Compliance

Matthew丁・ B#y signed by MatthewT

B「own Date 2O20 06 1O/O 21 36 -O4’OO‘

Matthew T. Brown

CFOand EVPFinance & Procurement

Date

I 6/25/20

David L. Gadis

CEO & General Manage「

Date

MOU Fact Sheet - Kennedy Street G「een lnf「ast「uctu「e Const「uction P「epa「ed Feb「ua「y 26, 2020

266th Meeting of the Board of Directors - X. Consent Items (Non-Joint Use)

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1

Presented and Adopted: July 2, 2020SUBJECT: Approval to Publish Notice of Final Rulemaking for

Amendments to Bill Challenge Regulations

#20-57RESOLUTION

OF THEBOARD OF DIRECTORS

OF THEDISTRICT OF COLUMBIA WATER AND SEWER AUTHORITY

The District members of the Board of Directors (“Board”) of the District of Columbia Water and Sewer Authority (“DC Water”) at the Board meeting held on July 2, 2020 upon consideration of a non-joint use matter, decided by a vote of ___ ( ) in favor and ___ ( )opposed, to adopt and approve the following action with respect to amendments to the bill challenge regulations.

WHEREAS, on April 28, 2020, the DC Retail Water and Sewer Rates Committee met to consider amending the bill challenge regulations codified in 21 DC MR §§ 402.1 and 402.2, as proposed by the General Manager; and

WHEREAS, in accordance with 21 DCMR §§ 402.1 and 402.2, if a customer believestheir bill is incorrect, they may challenge their bill and either: 1) pay their bill under protest and notify DC Water why they believe the bill is incorrect or 2) not pay the current charges in the bill and notify “[DC Water] in writing, within 10 working days after receipt of the bill of the reasons(s) why the bill is believed to be incorrect;” and

WHEREAS, in accordance with DC Water’s current procedures, Customer Service exercises discretion in the enforcement of the 10-day notice requirement because of the uncertainties when a customer in fact received their bill and may extend the notice period up to the bill due date or 30 days after bill issuance after reviewing the circumstances around receipt of the bill; and

WHEREAS, the General Manager recommends amending the bill challenge regulations to be consistent with DC Water’s current procedures; and

WHEREAS, the amendments to the regulations will:1) clarify which bill the customer can pay under protest, “the current charges in the bill”; 2) clarify when a customer must pay their bill under protest, “within 30 days after the bill date;” 3) provide additional time for a customer to not pay their bill and notify DC Water that the bill is incorrect, revised from “10 working days after receipt of the bill” to “within 30 days after the bill date;” and 4) make other grammatical revisions; and

266th Meeting of the Board of Directors - X. Consent Items (Non-Joint Use)

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2

WHEREAS, this proposal to increase the time period when DC Water customers can challenge their bill from 10 working days after bill receipt to 30 days after the bill date is more than the 20 days other District utilities customers are provided under 15 DCMR §§ 305.1 and 304.7(l); and

WHEREAS, on April 28, 2020, upon further discussion and consideration of the General Manager’s recommendation, the DC Retail Water and Sewer Rates Committee recommended to the Board amending the bill challenge regulations codified in 21 DCMR §§ 402.1 and 402.2; and

WHEREAS, on May 7, 2020, pursuant to Resolution 20-40, the Board authorized the General Manager to publish the Notice of Proposed Rulemaking (NOPR) in the D.C.Register to receive public comments on the proposed amendments to the bill challenge regulations; and

WHEREAS, on May 22, 2020, DC Water published the NOPR in the D.C. Register at 67 DCR 5404 for 30-day public comment period to amend the bill challenge regulations; and

WHEREAS, on June 23, 2020, the DC Retail Water and Sewer Rates Committee met to consider comments received during the public comment period for the NOPR and the General Manager’s recommendations to amend to the bill challenge regulations codified in 21 DC MR §§ 402.1 and 402.2; and

WHERAS, DC Water received comments from the Office of the People’s Counsel (the “OPC”) that expressed support for the proposed amendments and requested DC Water to consider similar charges in prior billing periods during the process of addressing the dispute; and

WHEREAS, based on the comments received and other considerations, the General Manager recommended no revisions to the amendments to the bill challenge regulations as proposed to be effective July 17, 2020;

WHEREAS, after further discussion and consideration of comments received and the recommendation of the General Manager, the DC Retail Water and Sewer Rates Committee recommended that the Board adopt the amended bill challenge regulations, effective July 17, 2020; and

WHEREAS, after consideration of the comments received from the OPC, the recommendations from the DC Water and Sewer Rates Committee and the General Manager, the District members of the Board of Directors, agreed to adopt and approve the amendments to the bill challenge regulations codified in 21 DCMR §§ 402.1 and 402.2; and

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NOW THEREFORE BE IT RESOLVED THAT:

1. The Board adopts and approves the publication of the Notice of Final Rulemaking in the District of Columbia Register to promulgate the amendments bill challenge regulations codified in 21 DCMR §§ 402.1 and 402.2 as provided in Attachment A.

2. The General Manager is authorized to take all steps necessary in his judgment and as otherwise required to Publish the Notice of Final Rulemaking in accordance with the District of Columbia’s Administrative Procedures.

This resolution is effective immediately.

____________________________Secretary to the Board of Directors

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Attachment A

Final Amendment to Bill Challenge Regulations

402.1 An owner or occupant may challenge the most recent charges assessed by WASA for water, sewer and groundwater sewer service by either:

(a) Paying the current charges in the bill and notifying WASA in writing, within thirty (30) calendar days after the bill date, the reason(s) why the bill is believed to be incorrect and that the bill is being paid under protest; or

(b) Not paying the current charges in the bill and notifying WASA in writing, within thirty (30) calendar days after the bill date, the reason(s) why the bill is believed to be incorrect.

402.2 Challenges received after the thirty-day (30) period as stated in § 402.1 will be deemed to have been filed in an untimely manner and will not stop the imposition of a penalty for nonpayment of charges or the possibility of termination of service for nonpayment.

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