Call Flow Control Guideliterature.schmoozecom.com/Phones/Userguides/Aastra6… · · 2015-09-07If...
Transcript of Call Flow Control Guideliterature.schmoozecom.com/Phones/Userguides/Aastra6… · · 2015-09-07If...
Schmooze Com Inc.
© copyright 2013, Schmooze Com Inc. All Rights Reserved.
Aastra 6739i
Call Flow Control Guide
1 2 3ABC DEF
4 GHI 5 JKL 6 MNO
7 PQRS 8 TUV 9 WXYZ
0* #
Options
Callers
Directory
Services
Conf.
MessagesGoodbyeRedialHold
Line 3
Line 2
Line 1
Speaker/HeadsetTransfer
Mute
Park
DND
CallFwd
Follow-Me
Presence
Tr-Vmail
John Doe
John DoeL1 Thu Feb 232:25pm
Status: Not Set
Ext. 4009
Intercom
Day-Night
ConfRooms
MagicButton
ACDAgents
6739i
© copyright 2013, Schmooze Com Inc. All Rights Reserved.
Please note that this application was formerly called Day/Night.
If your organization uses the Call Flow Control toggle feature on your PBXact phone system, you will come to enjoy the Call Flow Control phone application. With this application you can see at a quick glance all the current statuses of your Call Flow Control toggle settings.
Pressing the Day/Night or Call Flow button will give you a list of all the Call Flow Control toggles that are setup on your system. You will also see what mode each one is currently in.
Parking
DND
Call Fwd
Follow-me
Away
Tr-Vmail
Intercom
Day/Night
Magic Button
• •
Tony LewisExt. 4002
L1 Tony Lewis Mon Jun 2112:22pm1
Status: Available
ACD Agent
ConferenceRooms
XML
Fri Nov 69:30am
Day/Night Control
-SC-Override (0)-DAY
-test (1)-DAY
Exit
All NIGHT
Toggle
© copyright 2013, Schmooze Com Inc. All Rights Reserved.
In this example, we can see that we have 2 toggle options. We can see that both toggles are in either Day or No Override mode. Currently we have the SC-Override option highlighted in a green outline, so if we press the Toggle button it will toggle the Main option to Night or Override mode. We can highlight the second test option by touching it and choosing to use the Toggle button to toggle which mode we are in.
XML
Fri Nov 69:30am
Day/Night Control
-SC-Override (0)-DAY
-test (1)-DAY
Exit
All NIGHT
Toggle
XML
Fri Nov 69:30am
Day/Night Control
-SC-Override (0)-NIGHT
-test (1)-DAY
Exit
All NIGHT
All DAYToggle
© copyright 2013, Schmooze Com Inc. All Rights Reserved.
On the right side of the screen, we also have the option to pick ALL NIGHT to change all options to Night or Override mode.
XML
Fri Nov 69:30am
Day/Night Control
-SC-Override (0)-DAY
-test (1)-DAY
Exit
All NIGHT
Toggle
XML
Fri Nov 69:30am
Day/Night Control
-SC-Override (0)-NIGHT
-test (1)-NIGHT
Exit
All DAYToggle
© copyright 2013, Schmooze Com Inc. All Rights Reserved.
When we go back to our main screen, we will notice the Day/Night button is now red and will remain that way as long as one or more of our Call Flow Control toggles are in Night or Override mode. We can also see on the scrolling message bar that Night mode is enabled for option 1 and 2.
Parking
DND
Call Fwd
Follow-me
Away
Tr-Vmail
Intercom
ConferenceRooms
Magic Button
• •
Tony LewisExt. 4002
L1 Tony Lewis Mon Jun 2112:22pm1
ACD Agent
Day/Night
Night Mode (0)
Parking
DND
Call Fwd
Follow-me
Away
Tr-Vmail
Intercom
ConferenceRooms
Magic Button
• •
Tony LewisExt. 4002
L1 Tony Lewis Mon Jun 2112:22pm1
ACD Agent
Day/Night
Night Mode (1)
© copyright 2013, Schmooze Com Inc. All Rights Reserved.
If we go back and press the Call Flow Control or Day/Night button, we will now see both of our toggle controls are set to Night and we can choose to toggle each one individual back to Day or choose to change them all back to Day mode.
XML
Fri Nov 69:30am
Day/Night Control
-SC-Override (0)-NIGHT
-test (1)-NIGHT
Exit
All DAYToggle
XML
Fri Nov 69:30am
Day/Night Control
-SC-Override (0)-NIGHT
-test (1)-NIGHT
Exit
All DAYToggle
XML
Fri Nov 69:30am
Day/Night Control
-SC-Override (0)-DAY
-test (1)-DAY
Exit
All NIGHT
Toggle
Schmooze Com Inc.
http://schmoozecom.com
(920) 886-8130