Calendar for Gazzelle Training(1)
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2013 GAZZELLE KUTURE NIG. LTD 2013 GAZZELLE ACADEMY TRAINING CALENDAR
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Transcript of Calendar for Gazzelle Training(1)
2013
GAZZELLE KUTURE NIG. LTD
2013
GAZZELLE ACADEMY TRAINING CALENDAR
GAZZ-ELLE ACADEMY - 2013 TRAINING CALENDAR (APRIL –DECEMBER)
PROGRAMME TOPIC PROGRAMME PACKAGED FOR: DATE
1. OFFICE MANAGEMENT & EFFECTIVE ADMIN FOR SECRETARIES & PA’S
How to write business reports.
Basic Communication skills
Time management
Financial techniques
Basic Project management
Conflict resolution methods
Guidance and employment law
Ethics, integrity & transparency.
Mails
Filling and accounts
Travel,diary,meetings and event management
ICT skills
Secretaries. Office assistants. Personal assistants. Front desk personnel.
APRIL JUNE AUGUST OCTOBER
2. SOCIAL SKILLS AND PERSONAL GROOMING.
How to dress for official meetings.
How to dress for social meetings
Dinning etiquette.
Partying etiquette & the art of small talk.
Telephone etiquette.
Speaking and listening
Managers. Supervisors. Customer service
personnel. Events department. Corporate orientation
department.
JUNE SEPTEMBER NOVEMBER
GAZZ-ELLE ACADEMY - 2013 TRAINING CALENDAR (APRIL –DECEMBER)
skills.
Managing speaking engagements.
First impressions and self-presentation.
3. SKILLS FOR EFFECTIVE SELLING & MARKETING.
The basic framework of effective marketing.
How to make marketing sales and plans. The process of selling.
Techniques of persuasive selling.
Productive management of selling time.
Territory management.
How to handle customers’ complaint.
Buyer behaviours.
Negotiation skills
How to write sales report.
Sales department. Marketing department. Customer care personnel. Supervisors.
JUNE AUGUST NOVEMBER
4. MANAGING CONFLICTING PRIORITIES AND WORK/LIFE BALANCE
How to identify and establish personal work goals.
How to reduce stress in the workplace.
How to develop agendas and prepare for meetings.
How to effectively chair a meeting.
Managers. Business owners. Pastors. Personal assistants People who have more
than one responsibility in an outfit.
JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER
GAZZ-ELLE ACADEMY - 2013 TRAINING CALENDAR (APRIL –DECEMBER)
How to set and meet work priorities.
How to follow up meetings.
5. ETIQUETTE AND GROOMING FOR YOUNG ADULTS
The art of good communication.
Telephone & cell phone etiquette.
How to use the internet & e-mail safely.
How to host or be a guest.
Dating etiquette
How to be nice.
Teenagers and young adults
JULY AUGUST
6. SUCCESS TOOLS FOR EFFECTIVE COMMUNICATION.
Understanding styles of communication.
Recognising the importance of first impressions.
How to build business relationships through feedback.
Techniques for providing feedback.
How to communicate effectively to develop networks.
How to manage the physical and emotional culture of business.
CEO’s. Business owners. Directors. Senior managers.
JULY AUGUST SEPTEMBER NOVEMBER
7. MANAGING STRESS How to manage your CEO’s. MAY
GAZZ-ELLE ACADEMY - 2013 TRAINING CALENDAR (APRIL –DECEMBER)
AT WORK & IN A CHANGING SOCIETY
health in a stress filled environment.
How to manage stress in the office.
How to beat stress among employees/working team.
Business owners. Directors. Senior managers.
JUNE JULY AUGUST SEPTEMBER OCTOBER
8. COMMUNICATION SKILLS IN CRISIS MANAGEMENT
How to manage information reaching customers during a crisis.
How to manage intra network during crisis.
Personal management at work during crisis.
How to use the media to your advantage during crisis.
CEO’s. Business owners. Directors. Senior managers.
MAY JULY SEPTEMBER NOVEMBER
9. DEVELOPING INTER-CULTURAL COMPETENCE (how to succeed in the international arena)
Pre meeting action plan.
First impression.
People’s skill.
How to make an excellent entrance.
The art of eye contact.
Maintaining a good Posture.
Biz customs and terminology.
Body language. Monochromic/polychrom
Marketing managers PR IT Logistics
JUNE JULY AUGUST SEPTEMBER OCTOBER
GAZZ-ELLE ACADEMY - 2013 TRAINING CALENDAR (APRIL –DECEMBER)
ic.
10. BUILDING BUSINESS PROTOCOL AND ETIQUTTE COMPETENCE WITHIN YOUR BUSINESS SECTOR
Eye signals .
How to make a good entrance.
The art of Handshake.
How to address every authority.
How to handle a business card.
How to make a proper introduction
Staff Managers Pastors CEOs
AUG OCTOBER
11. DINE LIKE A DIPLOMAT
Food placements
Guest placements
International use of cutlery
How to adjust your table while eating.
How to receive guests The etiquette of toasting
Families Pastors wives. Governors’ wives. Diplomats Government officials Managers.
MAY JUNE JULY AUGUST SEPTEMBER NOVEMBER
12. SPEAKERS TRAINING CAMP
How to choose an impactful topic.
How to budget your speaking time.
How to be creative and make your topic interesting.
How to manage the size of your gestures.
Motivational Speakers Presenters Lecturers Pastors Leaders
JUNE JULY SEPTEMBER
GAZZ-ELLE ACADEMY - 2013 TRAINING CALENDAR (APRIL –DECEMBER)
13. CRISIS MANAGEMENT AND PROBLEM SOLVING SKILLS
14. CUSTOMERS SERVICE AND RELATIONSHIP MANAGEMENT
Learn how to identify crisis
Know how to management customers and co-workers during crisis in the work environment
Manage your work and your personal life during crisis
Know how to management irate customers
How to identify their problems and solve them
Maintaining good customer care relationship
Personal assistant Front desk Officers Customer service Personal
Customer care Personnel Receptionist Sales representative
MAY JUNE JULY AUGUST SEPTEMBER JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER
GAZZ-ELLE ACADEMY - 2013 TRAINING CALENDAR (APRIL –DECEMBER)
OUR ETIQUETTE TRAININGS
PROGRAMME
APR
JUNE
JUL
AUG
SEPT
OCT
NOV
DEC
1. OFFICE MANAGEMENT & EFFECTIVE ADMIN FOR SECRETARIES & PA’S
* * * *
2. SOCIAL SKILLS AND PERSONAL
GROOMING.
* * *
3. SUCCESS TOOLS FOR EFFECTIVE COMMUNICATION
* * *
4 MANAGING CONFLICTING PRIORITIES AND WORK/LIFE BALANCE
* * * * * *
5 ETIQUETTE AND GROOMING FOR
YOUNG ADULTS
*--- *
6 MANAGING CONFLICTING PRIORITIES AND WORK/LIFE BALANCE
* *
* *
7 SKILLS FOR EFFECTIVE SELLING AND MARKETING
* *
* *
8 MANAGING STRESS AT WORK AND IN A CHANGING SOCIETY
* * *
9 DEVELOPING INTER-CULTURAL * * * * *
GAZZ-ELLE ACADEMY - 2013 TRAINING CALENDAR (APRIL –DECEMBER)
COMPETENCE (how to succeed in the international arena)
10 BUILDING BUSINESS PROTOCOL AND ETIQUTTE COMPETENCE WITHIN YOUR BUSINESS SECTOR
*
11 DINE LIKE A DIPLOMAT
* * * * * *
12 SPEAKERS CAMP
* * *
13 CRISIS MANAGEMENT AND PROBLEM SOLVING SKILLS
* * * * *
14
CUSTOMERS SERVICE AND RELATIONSHIP MANAGEMENT
* * * *
