CALD Community Engagement Tools - Natalie Anne Juresic (DiverseWerks)

CALD Community Engagement ToolsNatalie Anne Juresic

What are the Tools?

Five Guides on;

• Thinking about Stigma, Disability and CALD Communities

• Understanding the Importance of CALD Data Collection

• Building Partnerships• Engaging new and emerging communities• Engaging CALD communities in program planning

© Cultural Perspectives Group. 2015

What are the Tools?

Three videos with;

• An Arabic speaking parent of three children with

disability

•Two disability workers of an Egyptian and Italian

background

•A person with disability and her family of Italian

heritage© Cultural Perspectives Group. 2015

Background

•DiverseWerks conducted consultations with the disability sector in;

-Parramatta-Dubbo-Newcastle -Bankstown


What we foundStrengths:•Some orgs. are real leaders•CC training available if you seek it •Some momentum

• E.g. specialist services• Person-centred approaches more

prevalent •Interpreter access•3rd party verification

Weaknesses•CALD under-represented•SPs with poor

• Engagement skills• Understanding of disability from

CALD POV•CALD communication about NDIS•Poor client knowledge

• Rights; Complaints, Feedback•No CALD input in decision-making•Standardised data collection•Interpreter access incl: Cost, skills, availability


Navigating the Website


Navigating the website


Navigating the Website


In what situations would you use the Tools?

•The tools can be used in a variety of contexts. Some examples include;

-As a frontline worker : client related matters-As a team leader : for staff training purposes-As a senior manager : for strategic planning purposes


Meet Ibtehaj


Ibtehaj’s Story

Themes;

•Isolation apparent in the community

•The importance of effective engagement


The duality of effective engagement

Language is important

but also

“You don’t need to speak their language”


Meet Marie and her family


Person Centeredness and Family

•Importance of doing your research

•Person centred approaches – complexity of responses

•Thinking of the needs of the family as a whole


A Workers Perspective

“I put myself in their shoes”


Why is this important?

1. Data captured by NEDA suggests that “One in every four people with disability is a person of either first or second generation Non-English Speaking Background (NESB), representing approximately 1 million people across Australia”.http://www.neda.org.au/index.php/news/fact-sheets?showall=&start=1


http://www.neda.org.au/index.php/news/fact-sheets?showall=&start=1

http://www.neda.org.au/index.php/news/fact-sheets?showall=&start=1


2. Diversitat (A community Services organisation based in Geelong) concludes that “People from non-English speaking backgrounds with disabilities face multiple barriers and are less likely to access government-funded disability support services than others with disabilities (Productivity Commission, 2009).



3. Organisational readiness : Need to be prepared internally deal with external

diversity

4. Consistent theme: Building a trusting relationship and engaging effectively can take time, respect and active listening


UN Convention on the Rights of Persons with Disabilities

The purpose of the Convention is to ensure:

The full and equal enjoyment of all human rights and fundamental freedoms by all persons with disabilities, and to promote respect for their inherent dignity.

Persons with disabilities include those who have long-term physical, mental, intellectual or sensory impairments which in interaction with various barriers may hinder their full and effective participation in society on an equal basis with others. (Article 1)


Any Questions?

You can also provide feedback at: diversityindisability.org


Natalie Anne Juresic Email [email protected]

Phone02 8585 1313

mailto:[email protected]

mailto:[email protected]

CALD Community Engagement Tools - Natalie Anne Juresic (DiverseWerks)

Presentations & Public Speaking

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