CA Workload Automation iDash: Real World Use

CA Workload Automation iDash: Real World Use

MFX11S @extratechnology #CAWorld

Antony Askew, CA Technologies Practice Manager

Mark Mannion, Managing Director

Extra Technology

2 © 2014 CA. ALL RIGHTS RESERVED.

Abstract

This session will explore how CA Workload Automation iDash is used in real-world customer implementations. Learn how organizations use CA Workload Automation iDash to report on their workloads and protect their business processes by predicting in advance when critical SLAs may be at risk.

Mark Mannion

Managing Director

Antony Askew

CA Technologies Practice Manager

Extra Technology

3 © 2014 CA. ALL RIGHTS RESERVED.

Agenda

INTRODUCTION

A LITTLE ABOUT EXTRA TECHNOLOGY

WRAP UP

CA WORKLOAD AUTOMATION IDASH PRODUCT OVERVIEW

IMPLEMENTING IN THE REAL WORLD

CUSTOMER CASE STUDIES

1

2

3

4

5

6

4 © 2014 CA. All rights reserved.

A Little About Us

Founded in 2007

– By ex-Platinum Technology staff

– All CA Workload Automation AutoSys® (CA AutoSys) SMEs with

experience of Financial Services, Retail, Manufacturing, Public Services,

Government

– Many years under our belts (getting old)

– UK, Europe, Middle East and Beyond

EXTRA TECHNOLOGY


Services

Professional Services

– Installations/upgrades, configuration, health checks, workflow

development, product migrations

Managed Services

– 365x24x7 Cover, service assurance, integration

EXTRA TECHNOLOGY


Education

Workload courses

– CA AutoSys– EEM– WCC– CA Workload Automation iXp (CA iXp)– CA Workload Automation iDash (CA iDash) and the list goes on…

Applied Programming Courses

– Shell, Perl, JAVA

e.g. Perl for CA AutoSys Users

EXTRA TECHNOLOGY


Sales

CA Workload Sales– CA AutoSys– CA dSeries– CA iXp– CA iDash– CA Agents

Capacity

Other CA Products– CA Nimsoft– CA Service Virtualization RA & CA Virtualization SV– CA Process Automation– CA Mobile

EXTRA TECHNOLOGY


CA Workload Automation iDash

Long history with CA iDash (since its inception)

PGTI, and now CA Technologies

Implemented, upgraded

Beta testing, SPRINT Reviews

EXTRA TECHNOLOGY

CA Workload Automation iDashProduct Overview


CA Workload Automation iDashWhat is it for?

Reporting

Store CA AutoSys Historical Data

Create and Generate Extensive Reports

Automated Report Generation

Audit Trail

SLA Tracking

Create SLAs against critical CA AutoSys Jobs

View Critical Paths

Track performance of job streams and instance

Predict and Alert in advance


CA Workload Automation iDash Components Component What Is It? What Is It For?

CA iDash Database Relational DatabaseUsed to store CA iDash configuration information, SLA

and Report definitions & CA AutoSys Historical Data

CA iDash Daemon Java Process (Tomcat)

Single Java process, runs all the time. Connects to CA iDash and CA AutoSys databases and uses real time +

historical information to track workloads, predict progress

CA iDash GUIJava Client interface for

CA iDashJava Graphical interface used to monitor CA AutoSys &

SLAs, view Critical Paths, create & generate reports

CA iDash CommandLine

JAVA Client interface for CA iDash

CA iDash-specific Command Line programs that can run reports, update report definitions and SLA definitions


CA Workload Automation iDashWhat Else Do You Need?

• At least one Server to run CA iDash

• With a CA AutoSys Client per managed CA AutoSys Instance

• Database login for all CA AutoSys instance databases

• CA AutoSys archive files for each CA AutoSys Instance

CA Workload Automation iDashCustomer Usage


CA Workload Automation iDashReal World Customer Implementations

• Two Customers Interviewed

• Both established CA iDash Users

• Different Deployments and Usage


CA Workload Automation iDashCustomer One

CA iDash ArchitectureCA iDash r11.3.6 INCREMENTAL 1

RedHat Linux & Oracle (Farm)

Two Production CA iDash Servers accessed via IP Load Balancer

One test/play CA iDash environment

CA iDash CLI on all Servers

CA iDash UsageIn Production for 2.5 Years

Managing 6 CA AutoSys instances – r11.3 SP1, r11.3.6 and r11.0

25 Power Users – no access to SLA management

350 SLAs – managed centrally

60 Reports: Status, ALARMS, SLA Trends

Why CA iDash?Attractive pricing!

Extensive SLA use with alerting. Every new App has SLAs

Extensive Reporting, automatically generated

Reports published to Web Server


CA Workload Automation iDashCustomer Two

CA iDash Architecture

CA iDash r11.3.6 INCREMENTAL 1

RedHat Linux & Oracle

Single CA iDash Production instance, 2 Servers, 2 Databases

Single CA iDash non-Prod instance

CA iDash CLI on all Servers

CA iDash Usage

In Production since launch

Prod CA iDash connected to 4 Prod CA AutoSys - r11.3.5 - but holds history for ALL CA AutoSys

Non Prod CA iDash connected to 4 Staging CA AutoSys & 4 DEV CA AutoSys r11.3.5. No SLAs

<10 Users

<10 SLAs – managed centrally

30+ Reports: Status, Overnight Failures, SLA Trends. CSV data sent externally

Why CA iDash?

Attractive pricing!

Extensive Reporting, automatically generated. Audit compliance for AUTOTRACK reports every 15 minutes


SummaryA Few Observations

• Both customers are using Linux/Oracle

• Reporting capabilities of CA iDash were the initial pull

• SLA Control remains centralised – why?

• Automate everything – Fit and Forget – Low Maintenance

CA Workload Automation iDashDeployment


CA Workload Automation iDashA Few Deployment Notes

• Database High Availability

• Use Your Own!

• Loading CA AutoSys archive data

• Automate It

• Do You Really Need It All?

• Archive It

• SLA Management

• Keep it Under (Your) Control


CA Workload Automation iDashA Few Deployment Notes

• Report Generation

• Automate It

• GUI Usage

• Minimize It! At least until the new one is ready…

• CA iDash Configuration

• Check those parameters

• Alerting

• Use the CA AutoSys ALARM integration


For More Information

To learn more about Mainframe, please visit:

http://bit.ly/1wbiPkl

Insert appropriate screenshot and text overlayfrom following “More Info Graphics” slide here;

ensure it links to correct pageMainframe






For Informational Purposes Only

© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.

This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers.

Terms of this Presentation

CA Workload Automation iDash: Real World Use

Technology

Transcript of CA Workload Automation iDash: Real World Use