C97-742026-00 © 2019 Cisco and/or its affiliates. All ... NOW... · speakerphones, video and...
Transcript of C97-742026-00 © 2019 Cisco and/or its affiliates. All ... NOW... · speakerphones, video and...
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C97-742026-00 © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
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C97-742026-00 © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Welcome / Housekeeping
Discussion: Why NOW is the perfect time to move to Cloud Calling
Why Cisco and Arkadin* are the right partners for your Cloud Calling journey
Next Steps & Q&A
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Agenda
*Arkadin has been rebranded to NTT as of 1 October 2019
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C97-742026-00 © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
The Challenges with Calling Today
70% 78% 79%of IT buyers expect
to reduce IT support effort when moving
to cloud calling
of IT leaders see cloud UC as a core part of their digital
transformation
of buyers want better service for
mobile and remote workers
Benefits of integration of services for calling, team collaboration, and customer care Higher
overall productivityReduced cost and
complexityBetter customer
interactions
Cost and complexityDisconnected calling experience
Penalizes workforce mobility
Cisco BroadSoft® survey of 1000+ enterprise IT decision makers from seven countries, all continents.November 2017
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C97-742026-00 © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22 October 2019
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Why Cisco?
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© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco is the Clear Collaboration Leader
• Complete, integrated and cognitive collaboration
portfolio
• Calling, meetings, team collaboration, video and
contact center services
• Devices: gateways, phones, headsets,
speakerphones, video and co-creation
• Global market coverage
• Proven Enterprise-grade scalability, reliability and
security
• Flexible cloud, on-premises, and hybrid
deployments for optimal migrations
On-premises calling share
45%
Collaboration market share
#1Cloud Callingmarket share
57%
Cisco IP phones
90M+
Contact center agents
Meeting attendees a month
130M
Video devices market share
54%
Meetings market share
53%
3+M
#1
Meetings and video
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© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cloud UC Call Control Installed Base
44 %
13 %
5.2 %
4.3 %
<1%
2.8 %
2 %
2.6 %
2.5%
Microsoft
Mitel
8x8
ZTE
Metaswitch
BroadSoft
Huawei
RingCentral
57%Cisco HCS
Cisco is the Clear Market Leader for Cloud Calling
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© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Collaboration Strategy
Bridges, Not Islands
Interoperability inside & outside
our portfolio
Cloud First, Not Cloud Only
Supporting on-prem while
enabling cloud transitions
❤
Win Hearts and Minds
Simple user experience, One button to push
Simplify Everything
Simplifying the buyers journey
Reliability & Security
End-to-end security from
premise to cloud
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© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Power of the PlatformEmpowering a more intuitive way of working
Calling - Meetings – Teams -Devices
App + Device optimizedMobile Optimized
AcrossDevices & Browsers
Open Platform
Microsoft
Slack
Salesforce
Jira
+ 24,000 more
Cisco Webex
One Button to Push Modern, Video First Experience
Webex Cognitive Platform
Webex Edge
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© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Communicate
Create
Share content
Integrated with your other tools
An app forevery user
A device for every space
Connecting your islands of
information —move from
gathering data to making
decisions faster
Collaboration for the way you want to work
Communicate
Create
Share content
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Why Arkadin*?*Arkadin has been rebranded to NTT as of 1 October 2019
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C97-742026-00 © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Arkadin*, the business transformation partnerCalling, meeting and messaging wherever you are, working with your organization
Global Voice Network
Meet, Message Call
Applicationintegration
Business Transformation
Cloud migration
Business Flexibility
Cisco Webex
Telephony & CCA
Cisco Hardware
Arkadin Global Voice Network
Single Cloud Service Provider
Flexible Migration
Single license plan, one bill
PS (OCM, Lifecycle, adoption, etc.)
*Arkadin has been rebranded to NTT as of 1 October 2019
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C97-742026-00 © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Webex Calling provided by Arkadin*
Webex Calling provided by Arkadin* is for organizations looking to evolve their communications and collaboration services and require a business transformation partner that can operate globally with integrated voice services
Teams – Meetings – Calling – Hardware
Webex Calling
*Arkadin has been rebranded to NTT as of 1 October 2019
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Next steps
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© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Next steps
1. Download the assets from the Resources panel in this webinar console
2. Visit www.arkadin.com/cisco to learn more about Cisco+Arkadin offerings
3. Contact us! www.arkadin.com/contact
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Q&A
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© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential