C Ward Resume Brief - Sr Program Manager

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CASEY WARD CASEY.WARD@LIVE.COM I 425-830-0700 I ISSAQUAH, WA PROGRAM MANAGEMENT I PROJECT MANAGEMENT Professional Experience Senior Program Manager, FutureWorks, Inc., Issaquah, WA 2015 Jul-Present § As a Consulting Program Manager for NFL2SevenSummits, a Digital Media startup, managed the design, development and launch of Website and Mobile Apps followed by a crowd funding campaign for the company. This involves Agile project management in a distributed cross-functional team spanning Marketing, Design, Development, Deployment and Content Production. Principal Consultant, Infosys Limited, Bellevue, WA 2012 Mar-2015 Jul § As a Program Manager with the Products, Platforms and Solutions group at Infosys, was responsible for managing the development, first wave implementation and customer success of Infosys Virtual Operations Center which at launch had an impact of over $700M in revenue in the Application/Infrastructure Management space. The next generation platform brought state of the art collaboration tools and Advanced Analytics/Machine Learning to transform the way Infosys ran Infra/App support. Successfully implemented Distributed Scrum. § For one of the company’s primary client accounts, Microsoft: Served as the Senior Program Manager for multiple releases of its mission critical worldwide finance applications (such as MS Invoice). Senior Program Manager, Microsoft Corporation, Redmond, WA 1994-2012 § As a full time employee of Microsoft Corporation for four years and consultant before and after that, managed multiple projects and programs. Key accomplishments include the following. o Project Management for a then-revolutionary Shrink-wrap product catering to the B2C residential real estate industry (including a USPTO patent with multiple claims). Managed digitization of Thomas Brothers Guide maps and building out a geographic information system. o Direct Sales and Reseller platform for Microsoft Cloud Services (Live Meeting web conference). The platform integrated with Siebel CRM, SAP, eSign and provisioning system. o Project Manager for Corporate SharePoint Migration. Managed new webapp development projects and the successful migration of several websites and enterprise applications to the managed SharePoint platform at Microsoft. o Program managed the end-to-end implementation and test cycles for the security and privacy compliance requirements of five software development projects (three IT systems, two engineering Cloud products) to successful outcomes for all five resulting in no delay to the formal delivery schedule nor Go Live of each. Senior Program Manager, IBM Corporation, San Jose, CA (Enterprise Systems Division) 1985-1994 § Project Manager with the mainframe storage management and common language runtime team. Managed multiple highly complex software product development projects, each to successful deliveries to the worldwide enterprise and big government spaces. Notable Awards § VP level Formal Award at IBM’s Enterprise Systems Division (top software development production unit of the company) for program management of LE/370 v1.0 product development and delivery. § Washington Software Association “Business Product of the Year” award per their annual Industry Achievement Awards (The “Rainies”). § Association of Information Technology Professionals (AITP) [formerly Data Process Management Association (DPMA)] Student of the Year Award. EDUCATION Bachelor of Science, Summa Cum Laude, Computer Science & Mathematics (Dual) • Clarkson University, Potsdam, NY Associate of Science, Summa Cum Laude, Computer Science • Broome Community College, Binghamton, NY

Transcript of C Ward Resume Brief - Sr Program Manager

Page 1: C Ward Resume Brief - Sr Program Manager

CASEY WARD [email protected] I 425-830-0700 I ISSAQUAH, WA

PROGRAM MANAGEMENT I PROJECT MANAGEMENT

Professional Experience Senior Program Manager, FutureWorks, Inc., Issaquah, WA 2015 Jul-Present

§ As a Consulting Program Manager for NFL2SevenSummits, a Digital Media startup, managed the design, development and launch of Website and Mobile Apps followed by a crowd funding campaign for the company. This involves Agile project management in a distributed cross-functional team spanning Marketing, Design, Development, Deployment and Content Production.

Principal Consultant, Infosys Limited, Bellevue, WA 2012 Mar-2015 Jul

§ As a Program Manager with the Products, Platforms and Solutions group at Infosys, was responsible for managing the development, first wave implementation and customer success of Infosys Virtual Operations Center which at launch had an impact of over $700M in revenue in the Application/Infrastructure Management space. The next generation platform brought state of the art collaboration tools and Advanced Analytics/Machine Learning to transform the way Infosys ran Infra/App support. Successfully implemented Distributed Scrum.

§ For one of the company’s primary client accounts, Microsoft: Served as the Senior Program Manager for multiple releases of its mission critical worldwide finance applications (such as MS Invoice).

Senior Program Manager, Microsoft Corporation, Redmond, WA 1994-2012

§ As a full time employee of Microsoft Corporation for four years and consultant before and after that, managed multiple projects and programs. Key accomplishments include the following.

o Project Management for a then-revolutionary Shrink-wrap product catering to the B2C residential real estate industry (including a USPTO patent with multiple claims). Managed digitization of Thomas Brothers Guide maps and building out a geographic information system.

o Direct Sales and Reseller platform for Microsoft Cloud Services (Live Meeting web conference). The platform integrated with Siebel CRM, SAP, eSign and provisioning system.

o Project Manager for Corporate SharePoint Migration. Managed new webapp development projects and the successful migration of several websites and enterprise applications to the managed SharePoint platform at Microsoft.

o Program managed the end-to-end implementation and test cycles for the security and privacy compliance requirements of five software development projects (three IT systems, two engineering Cloud products) to successful outcomes for all five resulting in no delay to the formal delivery schedule nor Go Live of each.

Senior Program Manager, IBM Corporation, San Jose, CA (Enterprise Systems Division) 1985-1994

§ Project Manager with the mainframe storage management and common language runtime team. Managed multiple highly complex software product development projects, each to successful deliveries to the worldwide enterprise and big government spaces.

Notable Awards § VP level Formal Award at IBM’s Enterprise Systems Division (top software development production unit of the

company) for program management of LE/370 v1.0 product development and delivery. § Washington Software Association “Business Product of the Year” award per their annual Industry Achievement

Awards (The “Rainies”). § Association of Information Technology Professionals (AITP) [formerly Data Process Management Association

(DPMA)] Student of the Year Award.

EDUCATION

Bachelor of Science, Summa Cum Laude, Computer Science & Mathematics (Dual) • Clarkson University, Potsdam, NY Associate of Science, Summa Cum Laude, Computer Science • Broome Community College, Binghamton, NY