C OLWILLS · The brochure prepared for your property is a crucial element of our marketing...

e s t a t e a g e n t s p r o p e r t y m a n a g e m e n t l e t t i n g s

O L W I L L SCe s t a t e a g e n t s p r o p e r t y m a n a g e m e n t l e t t i n g s

O L W I L L SC

S E L L I N G Y O U R P R O P E R T Y

C So are you thinking of moving?

Well you have come to the right place. At Colwills we appreciate that we’re dealing with your most expensive asset, your home. You therefore need to be confident in the Estate Agent you instruct. Colwills have a proven track record of marketing and selling a huge range of properties. Our pro-active, professional and friendly approach is the reason for our success.

So here’s why you should ch�se us...

Welcome to ColwillsWhy Ch�se Us?

www.colwills.co.uk

Now at we have exchanged on our property I write toank you and your team for e e�icient and diligentma�er in which you ca�ied out your part of e busine.When ere were hitches or problems you got stuck in and helped sort em out whereas many Estate Agents wouldhave st�d to one side.We are impreed by your young and enusiastic team(nicely ma�ered t�!) and hope at you wi� give our appreciation and best wishes to em.

” Dr Michael Clark

We would like to say at you worked rea�y hard on our behalf when we visited Bude and we are rea�y grateful for e time you gave us.

” Jennie Harper

We would oroughly reco�end Colwi�s.�ey delivered a personal service, quality particulars and impreive a�ention to detail.

“”

David & Caroline

www.colwills.co.uk

C So are you thinking of moving?

Well you have come to the right place. At Colwills we appreciate that we’re dealing with your most expensive asset, your home. You therefore need to be confident in the Estate Agent you instruct. Colwills have a proven track record of marketing and selling a huge range of properties. Our pro-active, professional and friendly approach is the reason for our success.

So here’s why you should ch�se us...

Welcome to ColwillsWhy Ch�se Us?

www.colwills.co.uk

Now at we have exchanged on our property I write toank you and your team for e e�icient and diligentma�er in which you ca�ied out your part of e busine.When ere were hitches or problems you got stuck in and helped sort em out whereas many Estate Agents wouldhave st�d to one side.We are impreed by your young and enusiastic team(nicely ma�ered t�!) and hope at you wi� give our appreciation and best wishes to em.

” Dr Michael Clark

We would like to say at you worked rea�y hard on our behalf when we visited Bude and we are rea�y grateful for e time you gave us.

” Jennie Harper

We would oroughly reco�end Colwi�s.�ey delivered a personal service, quality particulars and impreive a�ention to detail.

“”

David & Caroline

www.colwills.co.uk

www.colwills.co.ukwww.colwills.co.uk

Meet �e Team...Robert ColwillManaging [email protected]

As Company Director I oversee all departments. I am also the principal valuer within the office and work primarily alongside the sales team.

Ben CousinsSales [email protected]

Ben has exceptional knowledge of the local market. He is a key valuer and ensures our vendors are regularly updated.

Matthew HutchinsonLettings [email protected]

Our Lettings Manager Matthew is ARLA qualified and has over 20 years letting experience.

Holly CarterLettings [email protected]

With excellent people skills Holly’s key role as Lettings Negotiator is to ensure we find the best possible tenants for your home.

Gareth Sales [email protected]

Gareth is very much front of house matching buyers and sellers together and negotiating the best possible price for our vendors.

Claire ColwillDesign & [email protected]

Claire’s principal role is taking care of our design and marketing. From bespoke brochure creation to specific marketing campaigns.

Loren HopgoodLettings [email protected]

Loren ensures all our rental accounts are up to date and takes care of property maintenance and management.

Gail PenroseSales [email protected]

Gail is in charge of progressing our sales to ensure clients are kept fully up to date on the buying and selling of their home.

About us...Colwills Ltd. was formed in 2005 and has since become the fastest growing and most successful independent Bude Estate Agents. Colwills Estate Agents have excelled in gaining market share through their forward thinking and pro-active marketing. We believe that every property, every seller and every purchaser is different and must always be treated as an individual. We therefore tailor our services and marketing to suit your individual needs and requirements.

Colwills Estate Agents in Bude occupy stylish offices in the heart of the town centre, which guarantees unrivalled foot traffic and passing enquiries. With more staff than any competing agent, we are confident that we offer a superior marketing package and home moving experience. Colwills prides itself on being Bude’s only truly independently owned and managed estate agency. We feel the reason this is so important to our customers is that you can be confident that the name above the door is the person who you are dealing with; in whom you place your trust to sell your most expensive asset. We are proud that all our sales team are experienced homeowners and understand the emotions, stresses and strains surrounding the whole buying and selling process, and therefore are able to successfully guide you through moving home.

Colwills Estate AgentsOur Promise...*

www.colwills.co.uk

Honest and accurate valuations

Professional marketing material

Quality photography and floor plans

Pro-active and professional staff

Unbeatable internet presence

Extended office opening hours

Prominent town centre marketing

Access to a database of qualified and serious buyers

Dedicated and motivated sales team

Accompanied viewings and feedback

Trained negotiators to ensure you get the best price

Dedicated sales progressor to manage your move

www.colwills.co.ukwww.colwills.co.uk

Meet �e Team...Robert ColwillManaging [email protected]

As Company Director I oversee all departments. I am also the principal valuer within the office and work primarily alongside the sales team.

Ben CousinsSales [email protected]

Ben has exceptional knowledge of the local market. He is a key valuer and ensures our vendors are regularly updated.

Matthew HutchinsonLettings [email protected]

Our Lettings Manager Matthew is ARLA qualified and has over 20 years letting experience.

Holly CarterLettings [email protected]

With excellent people skills Holly’s key role as Lettings Negotiator is to ensure we find the best possible tenants for your home.

Gareth Sales [email protected]

Gareth is very much front of house matching buyers and sellers together and negotiating the best possible price for our vendors.

Claire ColwillDesign & [email protected]

Claire’s principal role is taking care of our design and marketing. From bespoke brochure creation to specific marketing campaigns.

Loren HopgoodLettings [email protected]

Loren ensures all our rental accounts are up to date and takes care of property maintenance and management.

Gail PenroseSales [email protected]

Gail is in charge of progressing our sales to ensure clients are kept fully up to date on the buying and selling of their home.

About us...Colwills Ltd. was formed in 2005 and has since become the fastest growing and most successful independent Bude Estate Agents. Colwills Estate Agents have excelled in gaining market share through their forward thinking and pro-active marketing. We believe that every property, every seller and every purchaser is different and must always be treated as an individual. We therefore tailor our services and marketing to suit your individual needs and requirements.

Colwills Estate Agents in Bude occupy stylish offices in the heart of the town centre, which guarantees unrivalled foot traffic and passing enquiries. With more staff than any competing agent, we are confident that we offer a superior marketing package and home moving experience. Colwills prides itself on being Bude’s only truly independently owned and managed estate agency. We feel the reason this is so important to our customers is that you can be confident that the name above the door is the person who you are dealing with; in whom you place your trust to sell your most expensive asset. We are proud that all our sales team are experienced homeowners and understand the emotions, stresses and strains surrounding the whole buying and selling process, and therefore are able to successfully guide you through moving home.

Colwills Estate AgentsOur Promise...*

www.colwills.co.uk

Honest and accurate valuations

Professional marketing material

Quality photography and floor plans

Pro-active and professional staff

Unbeatable internet presence

Extended office opening hours

Prominent town centre marketing

Access to a database of qualified and serious buyers

Dedicated and motivated sales team

Accompanied viewings and feedback

Trained negotiators to ensure you get the best price

Dedicated sales progressor to manage your move

Ch�se Expertise...

Office Location: Location, Location, LocationOur architecturally and interior designed Colwills office is located in a prominent town centre location on Queen Street which guarantees a high level of foot traffic and passing trade. Boasting the largest window display in the Bude area we provide the ideal showcase for your property. Unlike our competitors this means we can guarantee your property has a constant high street presence in the form of either an A4 or A3 wall card so it will not be missed by the local and seasonal foot traffic.

Staff: Profeional and Pro-ActiveWe believe that our team is our greatest asset. Colwills have highly motivated and enthusiastic staff who are knowledgeable on property, the moving process and the local area, offering invaluable advice to prospective buyers. We encourage our staff to undertake on-going professional training (even though this is not an industry requirement) to ensure they are well equipped to manage the entire selling process for all of our clients in a professional and pro-active manner.

Property Brochures: Perfec�y presentedThe brochure prepared for your property is a crucial element of our marketing campaign. Every property marketed with Colwills will have high quality details prepared, either in the form of A4 double sided, or as an A3 booklet, including colour photographs and a detailed description of the accommodation on offer. We believe that floor plans are essential, they enable a prospective buyer to visualise the layout of your home. Where appropriate we also commission a bespoke property brochure providing the highest quality of presentation for your home.

Internet Advertising: Worldwide marketing...The internet presents the most comprehensive form of advertising available in today's market, with a majority of buyers searching on-line before contacting any estate agent directly. All propertieslisted with Colwills are automatically loaded onto our own website colwills.co.uk and also the more nationally recognised; primelocation.com, rightmove.co.uk and zoopla.co.uk making your property available to the widest possible range of potential buyers around the world, 24 hours a day, 7 days a week. Full property details, including photographs and floor plans can be seen online and printed off easily. Updated daily, our website is easily navigated and highly informative, offering quick access to a wide range of property searches. All properties listed with Colwills benefit from upgraded marketing packages to ‘Premium Listing’ status on Rightmove. This can increase online enquiries by as much as four times!

Hu�ah! is is �e fif� house we have tried to buy but been �warted by so many technicalities, 99% of which should have been sorted by vendors before marketing. is one has taken pre�y much two weeks to exchange, so it shows how it can be done, �ank �e vendors please and �ank you for your profeionalism and aistance.

” Clive Brocklehurst

Ch�se Expertise...

Office Location: Location, Location, LocationOur architecturally and interior designed Colwills office is located in a prominent town centre location on Queen Street which guarantees a high level of foot traffic and passing trade. Boasting the largest window display in the Bude area we provide the ideal showcase for your property. Unlike our competitors this means we can guarantee your property has a constant high street presence in the form of either an A4 or A3 wall card so it will not be missed by the local and seasonal foot traffic.

Staff: Profeional and Pro-ActiveWe believe that our team is our greatest asset. Colwills have highly motivated and enthusiastic staff who are knowledgeable on property, the moving process and the local area, offering invaluable advice to prospective buyers. We encourage our staff to undertake on-going professional training (even though this is not an industry requirement) to ensure they are well equipped to manage the entire selling process for all of our clients in a professional and pro-active manner.

Property Brochures: Perfec�y presentedThe brochure prepared for your property is a crucial element of our marketing campaign. Every property marketed with Colwills will have high quality details prepared, either in the form of A4 double sided, or as an A3 booklet, including colour photographs and a detailed description of the accommodation on offer. We believe that floor plans are essential, they enable a prospective buyer to visualise the layout of your home. Where appropriate we also commission a bespoke property brochure providing the highest quality of presentation for your home.

Internet Advertising: Worldwide marketing...The internet presents the most comprehensive form of advertising available in today's market, with a majority of buyers searching on-line before contacting any estate agent directly. All propertieslisted with Colwills are automatically loaded onto our own website colwills.co.uk and also the more nationally recognised; primelocation.com, rightmove.co.uk and zoopla.co.uk making your property available to the widest possible range of potential buyers around the world, 24 hours a day, 7 days a week. Full property details, including photographs and floor plans can be seen online and printed off easily. Updated daily, our website is easily navigated and highly informative, offering quick access to a wide range of property searches. All properties listed with Colwills benefit from upgraded marketing packages to ‘Premium Listing’ status on Rightmove. This can increase online enquiries by as much as four times!

Hu�ah! is is �e fif� house we have tried to buy but been �warted by so many technicalities, 99% of which should have been sorted by vendors before marketing. is one has taken pre�y much two weeks to exchange, so it shows how it can be done, �ank �e vendors please and �ank you for your profeionalism and aistance.

” Clive Brocklehurst

We felt �at Colwi�s had our best interests at heart and �e proce was directed to achieving not just a sale, but a sale in which we were happy.

“” Marcus & Linda

For Sale Boards: Distinctive and Eye CatchingThe use of a distinctive Colwills 'For Sale' board is a very effective way of generating additional high quality enquiries from potential buyers. They complement the marketing effort and attract interest from a wider group than those specifically looking to move in the area - in other words, people who may have admired your property for sometime, or people who are particularly looking to buy only in your area are made aware of its availability. Therefore, this will often lead to an increase in interest levels in your property and ultimately result in a successful sale!

Sales Progression: Eential for SucceWe are constantly told that moving home is one of most stressful things you can do. At Colwills an experienced senior member of the sales team will oversee your sale from start to finish in order to make the home moving process as smooth as possible. You will be constantly kept updated throughout the transaction from accepting the offer, dealing with surveyors and solicitors, to finally making arrangements to hand the keys over to the new owners!

Applicant Database: Genuine & Qualified Buyers...Having direct access to a generous database of potential buyers is vital to the success of our estate agency. We believe that maintaining regular contact with our registered buyers keeps us one step ahead of the competition. Our pro-active approach to selling ensures that your property is offered to serious, genuine buyers. All applicants registered with Colwills looking to buy in the Bude and surrounding areas, are contacted regularly via telephone, post and by direct email. This is to ensure that their requirements are met, their situation has not changed and of course to be kept updated with all the properties that are newly registered to the market with us and where a price change has occurred.

Ch�se Profeionalism...

Independence: Exceeding Expectations...Colwills prides itself on being Bude's only truly independently owned and managed Estate Agency. We feel the reason this is so important to our customers is that you can be confident that the name above the door is the person who you are dealing with; in whom you place your trust to sell your most expensive asset. Colwills dedicated team are here to help you, advise you and guide you through the entire home moving process. Our fee structure is simple - if we do not sell your home, then we will not charge you a penny.

www.colwills.co.uk www.colwills.co.uk

So what are you waiting for?Book your free marketing appraisal now or call us today on 01288 355828.

We felt �at Colwi�s had our best interests at heart and �e proce was directed to achieving not just a sale, but a sale in which we were happy.

“” Marcus & Linda

For Sale Boards: Distinctive and Eye CatchingThe use of a distinctive Colwills 'For Sale' board is a very effective way of generating additional high quality enquiries from potential buyers. They complement the marketing effort and attract interest from a wider group than those specifically looking to move in the area - in other words, people who may have admired your property for sometime, or people who are particularly looking to buy only in your area are made aware of its availability. Therefore, this will often lead to an increase in interest levels in your property and ultimately result in a successful sale!

Sales Progression: Eential for SucceWe are constantly told that moving home is one of most stressful things you can do. At Colwills an experienced senior member of the sales team will oversee your sale from start to finish in order to make the home moving process as smooth as possible. You will be constantly kept updated throughout the transaction from accepting the offer, dealing with surveyors and solicitors, to finally making arrangements to hand the keys over to the new owners!

Applicant Database: Genuine & Qualified Buyers...Having direct access to a generous database of potential buyers is vital to the success of our estate agency. We believe that maintaining regular contact with our registered buyers keeps us one step ahead of the competition. Our pro-active approach to selling ensures that your property is offered to serious, genuine buyers. All applicants registered with Colwills looking to buy in the Bude and surrounding areas, are contacted regularly via telephone, post and by direct email. This is to ensure that their requirements are met, their situation has not changed and of course to be kept updated with all the properties that are newly registered to the market with us and where a price change has occurred.

Ch�se Profeionalism...

Independence: Exceeding Expectations...Colwills prides itself on being Bude's only truly independently owned and managed Estate Agency. We feel the reason this is so important to our customers is that you can be confident that the name above the door is the person who you are dealing with; in whom you place your trust to sell your most expensive asset. Colwills dedicated team are here to help you, advise you and guide you through the entire home moving process. Our fee structure is simple - if we do not sell your home, then we will not charge you a penny.

www.colwills.co.uk www.colwills.co.uk

So what are you waiting for?Book your free marketing appraisal now or call us today on 01288 355828.

”Chris Holland

Every aspect of �e marketing and sale proce was properly analysed as events unfolded and its implications discued as neceary. �ank you for such a pro-active and �orough service.

www.colwills.co.uk

10 steps to moving...

2) Preparation of Marketing MaterialUpon receiving your instruction we will prepare all the marketing material required. Measurements, room descriptions, floor plans and photographs are taken. We insist on capturing sunny photographs - you only get one chance to make a first impression. We will also organise the legally required Energy Performance Certificate (EPC) via one of our accredited assessors.

4) Matching and MailingWe then match your property to our extensive database of registered buyers - all of whom are serious and have been qualified by one of our experienced negotiators. We do not have time for time-wasters and, equally, neither do you. Colwills have a strict policy on the information that must be provided to become one of our applicants or if someone wants to view your home. We use e-mail, traditional post - as people still like a touchy feely brochure (especially as they can keep coming back to it on the coffee table) and the good old fashioned telephone. Too many agents rely on e-mails and digital media alone. It is, of course, a great form of communication, but not always the most effective.

6) Vendor UpdatesIn addition to viewing feedback one of our senior sales team will provide you with regular feedback and updates on: the marketing progress, enquiries, website data and price reviews where applicable. Communication is key to customer satisfaction - so many customers come to us from other agents and one of their biggest complaints is poor communication and a feeling that they have been forgotten. Our customer surveys show that we get this right.

8) Sales ProgressionWell, this is where the fun begins - not! Colwills are one of the only agents who employ a dedicated, full time person to progress our sales from start to finish. We check that all the usual hurdles and benchmarks are being reached. From mortgage applications being completed, search fees applied for, forms completed, questions answered, to survey negotiations. We will also use our knowledge to appoint dedicated experts where a specialist report may be required. Should any renegotiation occur then this is dealt with by a senior member of the sales team.

10) Completion DayUpon completion, we will take care of keys and hand them over to the new owner - this is once we have had the all clear from your solicitor that the monies have been received and it has all legally gone through. If you are buying your next home through us then we will be managing the next chapter; but if not, we hope the selling agent has been as helpful as us!

1) Arrange Your Free Market Appraisal One of our experienced valuers will come to your

home and provide you with an honest and accurate assessment of your property. Where available we will use

comparable evidence to support our valuation. It is crucial to start with the correct price. Equally, each asking price is influenced by your own set of personal

circumstances that may be driving the sale. The more we know about your needs, the more accurate we can be.

3) Permission to LaunchOnce you are happy with your sales particulars, we will launch your property on all our websites; colwills.co.uk,

primelocation.com, zoopla.co.uk and rightmove.co.uk to name but a few. We will also give you a free upgrade to

a ‘Premium Listing’ advert to ensure maximum online exposure. With the largest property display in the area,

we are the only agent that guarantees maximum window exposure in either A4 or A3 format (including multiple

pictures). In Bude’s biggest and most prominent agency premises, you will not be missed! Finally we will add

you to our in-house marketing literature that is collected daily by passers-by and from various distribution outlets.

5) Viewings and FeedbackWe will arrange viewings at a convenient time to suit

you. We will qualify the buyer’s situation and make sure one of our team is there to accompany the appointment.

With more staff than any other agent, we can ensure that your home gets the best viewing experience. By accompanying viewings we can learn the good and

the bad feedback. Feedback can be a huge learning tool and we ensure this is provided to you within 24 hours. Sometimes the smallest of things can make the biggest

difference, yet so few agents take the time to collect this information and share it with the seller.

7) Negotiating an OfferUpon receiving an offer on your home the first thing we

do is appoint the most suitable negotiator to handle this. It may be the person who carried out the viewing or someone who has simply built the best rapport with the potential buyer. We also check the buyers’ position

and mortgage status. It is important that we know all of this at an early stage to avoid any future problems. We will then negotiate the best possible price for you and issue all the relevant paperwork to the solicitors.

9) Exchange of ContractsHoorah! – you have finally exchanged contracts,

which means it is legally bound and your moving date has been agreed. All that is left now is to

plan the big move. At Colwills we will happily recommend removal firms, self-drive hire and

self-storage, if required.