C-Tailing™ is here wp

7/31/2019 C-Tailing is here wp

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C-Tailing

is here.T futu ow. a you dy?


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1 RSR Research, 20102 BuzzBack Research conducted by NCR, 2010

DiD YOU KnOW?

88% o retailers measuring multichannel customer

proftability say these shoppers are more proftable

than single-channel shoppers.1

83% o global consumers are more likely to dobusiness with retailers that allow them to personalize

and control where, when and how they interact

through their preerred channels.2


4/1204

gt to kow nCr c-t outo

Many retailers today oer a multichannel experience, but todays consumers

demand much morea seamless, converged retailing experience. With the help

o leading research frms, NCR has analyzed the shopping experience rom the

consumer point o view and developed c-tailing solutions that move beyond

multichannel and address the shit in consumer interaction.

From developing advanced point-o-sale (POS) sotware to revolutionizing

sel-checkout, NCR is committed to improving the way retail and the consumer

experience works.

MOVe BeYOnDMUlTiChannel

Global Consumer Research by HIMA >>

Insights into Brand Loyalty (Retail Systems Research) >>

The 3 Ps o Converged Retailing (Retail TouchPoints) >>

We nderstnd

the chnin

consmer
http://blogs.ncr.com/converged-multichannel-retailing/feature-stories/new-white-paper-download-global-retailer-and-consumer-research/http://blogs.ncr.com/converged-multichannel-retailing/resources/http://blogs.ncr.com/converged-multichannel-retailing/feature-stories/rsr-report-how-shoppers-and-retailers-view-todays-in-store-experience/http://blogs.ncr.com/converged-multichannel-retailing/feature-stories/rsr-report-how-shoppers-and-retailers-view-todays-in-store-experience/http://blogs.ncr.com/converged-multichannel-retailing/resources/http://blogs.ncr.com/converged-multichannel-retailing/feature-stories/new-white-paper-download-global-retailer-and-consumer-research/


5/1205

nCr C-Tailing POrTFOliO

Next, view our c-tailing solutions map tosee how each piece o the portolio enablesthe converged retailing experience

POS and sel-service

solutions drive loyalty

and delight customers

through a consistent

and convenient in-store

experience

C-Tiin EnedIn-Store Sotions

Mobile solutions enable

a seamless, personalized

shopping experience

on-the-go

C-Tiin EnedNer-Store Sotions

Sotware enables

consistent, personalized

consumer/retailer

interaction via the web,

email and more

C-Tiin EnedOt-o-Store Sotions

nCr etp Pfc M d nCr advcd Mkt souto:softw tt ut c d dt coum wt pozd xpc

Hub Of C-TaIlINg

This diagram shows how NCR c-tailing solutions are interaced together to unite the experience across channels.


6/1206

IC E$1.0 0

BUY

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30%

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1. OUT OF sTOre

2. NCR Enterprise Preerence Manager

3. NCR APTRA eMarketing

4. NCR Advanced Marketing Solution

5. NCR AMS Coupon to Card

6. near sTOre

7. NCR Convenience-Go

nCr C-Tailing sOlUTiOns MaP: OUT OF sTOre anD near sTOre

Learn more about thesesolutions on the next page.


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OUT OF sTOreanD near sTOre

OuT Of STORE

The converged retailing experienceoten begins out o store, or

example at home on your computer.

NCR EnterprisePreerence MnerThe hub o converged retailing,

empowers retailers to deliver aconsistent personalized c-tailingexperience, with a web portalthat customers use to enter theirpreerences.

NCR aPTRa eMrketinEnables retailers to deliverpersonalized messages to

their customers, and run targetedemail and other converged channelcommunications though multipletouchpoints.

NCR advnced Mrketin

Sotion (aMS)A comprehensive, consumer-specifcsolution that simplifes promotioncreation and deliveryenhancing thec-tailing experience, while reducingoperations and IT support.

NCR aMS Copon to CrdAllows consumers to electronically

download coupon oers directly totheir savings cards. These paperless,virtual coupons are automaticallyapplied at checkout.

NEaR STOREThe converged retailing journey

continues with mobile interaction orlocation-based services.

NCR Convenience-goA smart phone shopping

application integrated with your ueldispensers that consumers use to shopwhile ueling.

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DELIFROZEN FOOD FROZEN DESSERTS

8

Get Started

Language

GetStarted

Langua

ge

$3.45$1.45

2for 1

19

GetStarted

Languag

e

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SCAN

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deliCheese

Turkey &Chicken

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8. in sTOre

9. NCR SelServ Checkout

10. NCR SelServ Checkout

Personalization

11. NCR Netkey Endless Aisle Kiosk

12. NCR Netkey Digital Signage

13. NCR Netkey Loyalty Kiosk

14. NCR Netkey Deli Ordering Kiosk

15. NCR In-Aisle

16. NCR Advanced Checkout Solution

17. NCR Retail Transaction Services

18. NCR RealPOS workstations

19. NCR Tri-Optic Scanner

Learn more about thesesolutions on the next page.

nCr C-Tailing sOlUTiOns MaP: in sTOre


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near sTOre

IN STORE

Encompassing assisted and sel-service touchpoints and mobile devices,the in-store experience is crucial toconverged retailing.

NCR SeServ Checkot

The market-leading sel-checkoutsolution enabling shoppers to scanand bag their purchases on their own,improving customer satisaction and theretailers operational efciencies.

NCR SeServ CheckotPersoniztion

Enhances the c-tailing experience byincorporating consumer sel-checkoutpreerences, allowing consumers todefne their experience.

NCR Netkey Endess aise Kiosk

Provides shoppers with access to arange o products allowing consumers tomanage preerences in the store.

NCR Netkey Diit Sine

Enables you to seamlessly manageand deliver content throughout yourenterprise Engage your customers withcompelling digital display hi-defnition(HD) graphics and video.

NCR Netkey loyty Kiosk

Enables retailers to extend theirloyalty investment by leveraging itacross multiple channels like web,in-store and mobile.

NCR Netkey Dei OrderinKiosk

Helps retailers drive increased deli salesand improve customer satisaction.

NCR In-aise Scnnin

Allows consumers to use theirsmartphone to scan as they shop andsave time at checkout.

NCR Advanced Checkout SolutionThis sotware enables maximum

shopper throughput, employeeproductivity and operational efciency,with legendary promotional pricingcapability.

NCR Reti Trnsction Services

Provides sales transaction services,rom any customer touchpoint in or outo the store, recognizing customerspreerences while delivering consistentpricing and promotions.

NCR RePOS worksttions

Enable converged retailingthrough powerul and stable platormsthat deliver consistent and highlyconnected sotware.

NCR Tri-Optic Scnner

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NCR is the only company that encompasses every retail touchpoint to deliver a true

converged retailing experience. And not only do we oer it all, we do it best.

NCR Enterprise Preerence Manager was selected as the WINNER

o the 2011 Next-Gen Retail Customer Engagement Innovation Award

NCR is NO. 1 globally in sel-checkout, with almost 70% share

NO. 1 in global retail sel-service kiosks

More than 80,000 NCR sel-checkout units enabling consumers

to complete 14 MIllION TRaNSaCTIONSevery day!

Over ONE MIllION people view digital signs powered

by NCR Netkey each day

We DO iT BesT

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11/1211

The FUTUre is nOW

NCR can guide you through the world o c-tailing and

help you serve your customers how, when and where

they choose, seamlessly across channels.

Through best-in-class solutions, consulting and

services, its possible to achieve converged retailing

when you partner with NCR. C-t .

T futu ow. a you dy?
http://twitter.com/home?status=C-tailing+is+here.+The+future+is+now.+Are%20you%20ready?+http://bit.ly/J14paQ+via+@NCRCorporation+%23retail


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nCr Copoto

3097 Satellite Boulevard . Duluth, Georgia 30096 . USA

For more inormation on NCR, please visit: www.c.com

Our goal is to help you transorm your customers

experience and optimize efciencies or a true

competitive advantage.

a you dy to tfom you bu?nCr c tk you t.

Cck toTwt t!
http://twitter.com/home?status=C-tailing+is+here.+The+future+is+now.+Are%20you%20ready?+http://bit.ly/J14paQ+via+@NCRCorporation+%23retailhttp://twitter.com/home?status=C-tailing+is+here.+The+future+is+now.+Are%20you%20ready?+http://bit.ly/J14paQ+via+@NCRCorporation+%23retailhttp://twitter.com/home?status=C-tailing+is+here.+The+future+is+now.+Are%20you%20ready?+http://bit.ly/J14paQ+via+@NCRCorporation+%23retailhttp://twitter.com/home?status=C-tailing+is+here.+The+future+is+now.+Are%20you%20ready?+http://bit.ly/J14paQ+via+@NCRCorporation+%23retailhttp://twitter.com/home?status=C-tailing+is+here.+The+future+is+now.+Are%20you%20ready?+http://bit.ly/J14paQ+via+@NCRCorporation+%23retailhttp://twitter.com/home?status=C-tailing+is+here.+The+future+is+now.+Are%20you%20ready?+http://bit.ly/J14paQ+via+@NCRCorporation+%23retailhttp://twitter.com/home?status=C-tailing+is+here.+The+future+is+now.+Are%20you%20ready?+http://bit.ly/J14paQ+via+@NCRCorporation+%23retailhttp://twitter.com/home?status=C-tailing+is+here.+The+future+is+now.+Are%20you%20ready?+http://bit.ly/J14paQ+via+@NCRCorporation+%23retail

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