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    The 27th Quarterly C-Suite Survey:Cash Reserves, Debt, Interest Rates and

    CEO CompensationJune 18th, 2012

    Sponsored by:

    Published andbroadcast by:

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    2222

    Introduction

    This is the 27th edition of the C-Suite Quarterly survey, conducted onbehalf of KPMG; published and broadcast by the Globe and MailsReport on Business and BNN. Previous quarters surveys are availableat GandalfGroup.ca .

    This quarters survey and this presentation focus on:

    Companies savings or cash reserves Debt levels

    Access to financing

    Interest rates

    CEO compensation

    Exporting, the dollar and emerging markets Methodology: telephone interviews were conducted with 156 C-Suite

    executives from ROB1000 companies between May 17th and June 5th 2012.The margin of error for this study is +/- 7.85% 19 times out of 20.

    http://www.gandalfgroup.ca/http://www.gandalfgroup.ca/http://www.gandalfgroup.ca/http://www.gandalfgroup.ca/
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    Summary of Key Findings

    Based on renewed optimism about the US economy, business expectations forCanadas economy are improved this quarter.

    There are still a number of dark clouds that executives see, but none darkerthan Europe which is preoccupying the Canadian business community.

    These concerns particularly manifest themselves in concern about another credit crisiswhere debt financing is unavailable.

    Concern about those risks has business sitting on healthy balance sheets,

    hoarding for a rainy day. There is considerable concern about the impact rising interest rates would

    have, and most in Ontario are opposed to any move by the Bank of Canada toraise rates even a point.

    Most business leaders think that CEOs compensation cannot be justified byimprovements in shareholder value, and see growing income disparity as anegative development in society.

    Most Canadian businesses do not have and think they do not need a strategyfor emerging markets.

    3

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    4

    The Economic Outlook

    The outlook of executives for the US economy has improved slightly

    since last quarter; confidence in growth is now back to the same levelas June of last year, recovering from a pessimistic September 2011.

    The C-Suites evaluation of the Canadian economyat the current timecontinues a year long trend of steady incremental improvement. Fourin five executives said the economy is in moderate growth.

    The outlook of executives for the Canadian economy is effectivelyunchanged from last quarter with the vast majority expecting theeconomy to grow only moderately over the next 12 months.

    In the past we have typically seen a 15 point difference between Western andOntarian executives, but this quarter finds the two sets of executives on the

    same page.

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    555

    Current Growth Levels In TheCanadian Economy

    Which of the following do you think best describes the Canadian economy at the current time -strong growth, moderate growth, moderate decline, strong decline?

    0 20 40 60 80 100

    May/Jun. '12

    Feb. '12

    Dec. '11

    Sept. '11

    Nov/Dec. '10Sept. '10

    May/Jun. '10

    Mar. '10

    Dec. '09

    Sept. '09

    May/June '09

    Feb. '09

    Nov. '08

    1

    1

    3

    1

    1

    10

    5

    1

    81

    77

    75

    68

    89

    84

    85

    90

    75

    67

    17

    2

    13

    14

    15

    25

    29

    9

    16

    5

    4

    23

    31

    71

    73

    78

    1

    1

    1

    1

    2

    11

    25

    8

    3

    7

    1

    1

    1

    1

    2

    1

    Strong growth Moderate growth Moderate decline Strong decline DK

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    6666

    Projections For The CanadianEconomy

    What are your expectations for the Canadian economy over the next 12 months, strong growth,moderate growth, moderate decline, strong decline?

    0 20 40 60 80 100

    May/Jun. '09

    Sept. '09Dec. '09

    Mar. '10

    May/Jun. '10

    Sept. '10

    Nov/Dec. '10

    Mar. '11Jun. '11

    Sept. '11

    Dec. '11

    Feb. '12

    May/Jun. '12

    1

    2

    7

    3

    1

    3

    3

    2

    1

    4

    1

    55

    8489

    92

    89

    85

    89

    93

    93

    74

    69

    81

    81

    42

    128

    1

    7

    14

    8

    4

    5

    24

    29

    12

    15

    3

    1

    1

    1

    2

    1

    1

    1

    1

    2

    3

    1

    Strong growth Moderate growth Moderate decline Strong decline DK

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    The US EconomyOver The Next Year

    0 20 40 60 80 100

    May/Jun. '12

    Feb. '12

    Dec. '11

    Sept. '11

    Jun. '11

    Mar. '11

    Nov/Dec. '10

    Sept. '10

    May/Jun. '10

    Mar. '10

    Dec. '09

    Sept. '09

    May/Jun. '09

    1

    3

    1

    1

    3

    1

    1

    2

    2

    1

    71

    66

    50

    33

    70

    78

    60

    49

    68

    75

    6568

    55

    26

    26

    45

    59

    27

    16

    37

    45

    29

    21

    2727

    42

    1

    1

    2

    8

    1

    1

    1

    5

    2

    53

    3

    1

    3

    2

    1

    1

    2

    1

    1

    22

    1

    Strong growth Moderate growth Moderate decline Strong decline DK

    What are your expectations for the U.S. economy over the next 12 months, strong growth,moderate growth, moderate decline, strong decline?

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    Companies Expectations

    We have found for many quarters now that executives with Canadastop companies have a more positive outlook for their companies thanfor the economy.

    Although resources executives have tended to be more confident of theircompanys growth relative to other sectors, this quarter sees resourcesexecutives approximately as confident about their companys growth as

    manufacturing executives.

    Previously about half of resources executives predicted strong growth fortheir companies. The past few months have seen that drop to about one inthree.

    Western executives remain much more confident of growth for their

    companies than executives in the Rest of Canada.

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    9999

    Expectations: Company

    0 20 40 60 80 100

    Total

    West

    Rest of Canada

    Resources

    Services

    Manufacturing

    27

    36

    20

    31

    21

    30

    66

    56

    74

    58

    76

    64

    6

    8

    5

    9

    2

    6

    1

    1

    2

    Strong growth Moderate growth Moderate decline DK/NR

    What are your expectations for your company over the next 12 months, strong growth,moderate growth, moderate decline, strong decline?

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    External Impacts On The CanadianEconomy

    Growing optimism about the Canadian economy results from

    executives thinking that a strengthening US economy outweighs aEurope-in-crisis.

    Most executives are modestly concerned about weakness in the US, aslow down in China, and high levels of household debt.

    Many are also concerned about a renewed credit crunch, labour

    shortages, and the high value of the Canadian dollar. The majority of Western and resource executives are concerned about labour

    shortages, while just over one third of those in Ontario and in manufacturingare concerned.

    Only one in ten business leaders is highly concerned about a rise in Canadian

    interest rates. Overwhelming all of those concerns is optimism about the

    US, Less than a year ago most Canadian business people sawrecession and many were very concerned; now most seegrowth.

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    0 50 100

    European political instability

    The US economy

    High levels of household debt among

    Slowing Chinese economy

    Ability of companies to access financing

    The possibility of higher interest rates

    Labour shortages

    The value of the Canadian dollar

    US retail sales

    Canada's housing market

    Canadian retail sales

    49

    17

    14

    15

    15

    9

    17

    18

    5

    5

    9

    40

    62

    56

    54

    40

    44

    35

    32

    43

    42

    34

    9

    19

    21

    21

    38

    29

    28

    29

    37

    35

    43

    2

    2

    10

    10

    7

    18

    20

    20

    13

    17

    12

    1

    1

    2

    1

    3

    Very concerned Somewhat concerned Not very concerned

    Not at all concerned Don't know

    11111111

    Im going to read a list of market forces and economic factors and Id like you to tell me howconcerned you are about each. When it comes to ____, are you very concerned, somewhat

    concerned, not very concerned, not at all concerned?

    Where Do The Threats Lay?

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    0 50 100

    May/Jun. '12

    Sept. '11

    Mar. '11

    17

    43

    27

    62

    48

    58

    19

    7

    12

    2

    3

    31

    Very concerned Somewhat concerned Not very concerned

    Not at all concerned Don't know

    12121212

    Im going to read a list of market forces and economic factors and Id like you to tell me howconcerned you are about each. When it comes to the US economy, are you very concerned,

    somewhat concerned, not very concerned, not at all concerned?

    Tracking Concerns Over USEconomy

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    Debt Levels and Financing

    Most leading Canadian businesses will need to borrow money over thenext year, and the balance of risk is seen as shifting back towardrestricted credit.

    Two thirds of those that said they are not holding cash said they would accessdebt financing, while less than half of those that are holding onto cash saidthe same.

    Executives were more likely to say they expect equity financing, rather thandebt financing, to become more difficult over the next year compared to last.

    The majority of executives said their companies were not close to themaximum limit of loan covenants.

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    14141414

    Accessing Financing

    0 50 100

    Debt

    Equity

    Do not plan on accessing financing

    Acquisitions and Mergers (incl. jointpartnerships)

    59

    39

    14

    4

    Please tell me with a yes or no answer if your company is likely to access financing through anyof the following means in the next 12 months? (% saying yes)

    21% said dont know.

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    15151515

    Accessing Financing

    0 20 40 60 80 100

    Debt

    Equity

    25

    16

    37

    21

    34

    47

    3

    13

    1

    3

    Less difficult No different More difficult N/A Don't know

    Are you anticipating that it will be less difficult or more difficult for you to raise money from

    _____ over the next year, compared to the last twelve months? Will it be much more difficult,somewhat more difficult, somewhat less difficult or much less difficult or no different?

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    16161616

    Accessing Debt Financing

    0 50 100

    Total

    Support keeping interest ratesat current level

    Oppose

    Concerned about ability to

    access financingNot concerned

    4

    3

    6

    2

    8

    21

    19

    22

    10

    37

    37

    29

    44

    35

    41

    24

    32

    17

    34

    11

    10

    14

    5

    15

    3

    3

    4

    3

    3

    1

    1

    1

    Much less difficult Somewhat less difficult

    No different Somewhat more difficult

    Much more difficult N/A

    Are you anticipating that it will be less difficult or more difficult for you to raise money frombanks or other debt financing over the next year, compared to the last twelve months? Will

    it be much more difficult, somewhat more difficult, somewhat less difficult or much lessdifficult or no different?

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    17171717

    Accessing Equity Financing

    0 50 100

    Total

    Resources

    Service

    Manufacturing

    Concerned about ability

    to access financingNot concerned

    3

    2

    5

    3

    1

    6

    13

    14

    10

    18

    11

    17

    21

    6

    33

    24

    14

    30

    26

    33

    21

    24

    30

    21

    21

    38

    10

    9

    32

    5

    13

    8

    16

    18

    9

    19

    3

    5

    3

    3

    2

    Much less difficult Somewhat less difficult

    No different Somewhat more difficult

    Much more difficult N/A

    Are you anticipating that it will be less difficult or more difficult for you to raise money fromequity markets over the next year, compared to the last twelve months? Will it be much

    more difficult, somewhat more difficult, somewhat less difficult or much less difficult or nodifferent?

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    18181818

    Accessing Equity Financing

    0 50 100

    May/June

    2012

    Sep-11

    3

    2

    13

    12

    21

    28

    26

    39

    21

    17

    13 3

    3

    Much less difficult Somewhat less difficultNo different Somewhat more difficult

    Much more difficult N/A

    Don't know

    Are you anticipating that it will be less difficult or more difficult for you to raise money fromequity markets over the next year, compared to the last twelve months? Will it be much

    more difficult, somewhat more difficult, somewhat less difficult or much less difficult or nodifferent?

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    19191919

    Accessing Financing

    0 50 100

    56 10 3 27 5

    Not close to limit Close to limit At the maximum N/A Don't know

    Is your company close to or at the maximum limit of its loan covenants?

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    20

    Company Cash Reserves

    Almost half ofCanadas biggest companies - 45% - are holding on tocash reserves rather than investing that money in capital, humanresources or otherwise, as policy makers are urging them to do.

    Mostly, they are doing so to give themselves a buffer against the risksthey see out there.

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    21212121

    Holding onto Cash Reserves

    0 50 100

    16 29 54

    Strongly applies to your company

    Somewhat applies to your company

    Does not apply at all to your company

    Recently, its been noted that companies have been choosing to hold on to cash reserves, ratherthan reinvesting or distributing it. Would you say this:

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    22222222

    Reasons for Holding onto CashReserves

    0 20 40 60

    Uncertainty in the economy

    Need to conserve/ reserve profit/ capitalfor the future

    Need it for future/ current growth

    Obtaining financing is difficult

    46

    27

    14

    8

    Why is your company choosing to hold on to cash reserves rather than deploying or investingthem?

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    23232323

    How Cash Reserves Will Be Deployed

    0 10 20 30

    (Re)investing in growth

    Capital investments

    Mergers and acquisitions

    Putting money back into company(general)

    Dividends

    R & D

    Do not plan to spend

    Debt retirement

    23

    16

    14

    7

    6

    6

    5

    4

    How is your company likely to deploy the money it has been holding on to?

    Other responses less than 3%.28% said dont know.

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    24

    The Role and Importance OfEmerging Markets

    Most leading Canadian business executives do not think that it is

    critical that their company be globally competitive, nor do they thinkan emerging markets strategy would be strongly beneficial.

    Again this shows the divide between the exporting Western companiesthat are focused on global markets and the manufacturing or servicesectors in Ontario that are locked into North America.

    Many manufacturers are undertaking emerging markets strategies, but thinkthe Canadian dollar is working against them in global markets.

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    0 50 100

    36 29 22 12 1

    Very important Somewhat important Not very important

    Not at all important Don't know

    25252525

    How important is global competitiveness to your companys business plans? Is it:

    Global Competitiveness

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    0 50 100

    The Canadian economy

    Your company

    28

    26

    53

    26

    13

    45

    3

    1

    1

    1

    3

    1

    Strongly positive Somewhat positive No impact

    Somewhat negative Strongly negative Don't know

    26262626

    The Government of Canada and others have said trade policy and Canadian companies have to puta greater focus on emerging markets. Is an emerging markets strategy something that would have a

    positive or negative impact on_______?

    Emerging Markets

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    0 20 40 60 80 100

    Total

    West

    Ontario

    Resources

    Manufacturing

    Services

    26

    39

    14

    34

    24

    17

    26

    27

    21

    27

    30

    22

    45

    32

    58

    36

    39

    57

    1

    4

    3

    2

    1

    2

    1

    2

    4

    3

    2

    Strongly positive Somewhat positive No impact

    Somewhat negative Strongly negative Don't know

    27272727

    The Government of Canada and others have said trade policy and Canadian companies have to puta greater focus on emerging markets. Is an emerging markets strategy something that would have a

    positive or negative impact onyour company?

    Emerging Markets

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    0 20 40 60 80 100

    Total

    West

    Ontario

    Resources

    Manufacturing

    Services

    22

    20

    26

    19

    42

    14

    46

    45

    46

    50

    33

    50

    24

    23

    23

    17

    24

    31

    6

    11

    4

    13

    3

    1

    2

    2

    2

    2

    Strongly agree Somewhat agree Somewhat disagree

    Strongly disagree Don't know

    28282828

    I'm going to read some statements about exporting. For each, please tell me if you strongly agree,somewhat agree, somewhat disagree, or stronglydisagree.

    The high value of the Canadian dollar makes it difficult for companies to move onan emerging markets strategy.

    Exportation

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    0 50 100

    Canadian companies have become toocomplacent in relying on the US for

    exports

    The high value of the Canadian dollarmakes it difficult for companies to move

    on an emerging markets

    Fear of the unknown is keeping manyCanadian companies from expanding or

    selling into offshore markets

    23

    22

    20

    58

    46

    44

    14

    24

    24

    4

    6

    7

    1

    5

    Strongly agree Somewhat agree Somewhat disagree

    Strongly disagree Don't know

    29292929

    I'm going to read some statements about exporting. For each, please tell me if you strongly agree,somewhat agree, somewhat disagree, or stronglydisagree.

    Exportation

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    0 20 40 60 80 100

    May/Jun. '12

    Feb. '12

    Dec.'11

    Sept.'11

    39

    42

    31

    39

    61

    49

    59

    58

    9

    10

    3

    Yes No Don't know

    30303030

    Doesyour company have a strategy in place to access these markets?

    Emerging Markets

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    0 10 20 30 40

    Began/ continue operations in emergingmarkets

    Partnering with foreign markets/ ventures

    Strategic planning/ analysis of expenditures

    Product/ service development for themarket

    Customer/ client demand and satisfaction

    Don't know

    39

    16

    15

    15

    3

    11

    31313131

    What are key initiatives your company is undertaking as part of your strategy to access emergingmarkets? [Among those who have an emerging markets strategy n=61]

    Emerging Market Initiatives

    The Bank Of Canada and Interest

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    32

    The Bank Of Canada and InterestRates

    There is significant resistance in the business community, especially inOntario, to even a one point increase in interest rates.

    Most Ontario executives are prepared to tolerate higher inflation inexchange for keeping rates where they are.

    Those who think the economy has a little wind in its sails areattributing that to current low interest rates.

    The majority of executives in the resources industry support raisinginterest rates, while only about one third of those in manufacturingand services said the same.

    Ontario executives overwhelmingly said that keeping the dollar at alevel where Canadian exporters can compete is important, while fewer(two-thirds) from the West said the same.

    When setting rates, executives want the BOC to be considering anumber of, sometimes contradictory, objectives, but most want theBank to place more emphasis on encouraging growth than on fightinginflation.

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    0 50 100

    13 37 33 14 3

    Strongly support Somewhat support Somewhat oppose

    Strongly oppose Don't know

    33333333

    Would you strongly support, somewhat support, somewhat oppose or strongly oppose theGovernment of Canada imposing new rules to tighten lending standards used by the banks to loan

    money?

    Government Action on Borrowing

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    0 50 100

    Warning Canadians about the dangersand risk inherent in high borrowing levels

    Raising interest rates by as much as

    necessary to keep inflation below twopercent

    Leaving interest rates at the current leveleven if that means rising inflation

    Raising interest rates by one percent

    49

    13

    12

    7

    41

    40

    36

    38

    4

    29

    36

    35

    4

    16

    15

    18

    1

    2

    1

    1

    Strongly support Somewhat support Somewhat oppose

    Strongly oppose Don't know

    34343434

    Would you strongly support, somewhat support, somewhat oppose or strongly oppose the Bank ofCanada doing the following?

    Bank of Canada Actions

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    0 50 100

    Preventing an interest rate shock thatcauses mortgage defaults

    Stimulating economic growth

    Keeping inflation in check

    Keeping the dollar at a level whereCanadian exporters can compete

    Not damaging consumer spending

    55

    38

    29

    38

    20

    39

    57

    56

    40

    56

    4

    4

    12

    13

    18

    1

    2

    2

    9

    7

    1

    Very important Somewhat important Not very important

    Not at all important Don't know

    35353535

    How important should the following considerations be when the Bank of Canada is setting interestingrates?

    Considerations for Setting InterestRates

    Interest Rates and Consumer

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    Interest Rates and ConsumerSpending

    Most executives agreed that the level of household debt in Canada

    represents a serious threat to the economy. Yet most also agreed thatthe economy needs more consumer spending, not less.

    Most Canadian business leaders think the success of their business isnot strongly linked to domestic consumer spending. Western andresources executives were overwhelmingly likely to agree that their

    business is not materially affected by Canadian consumer spending.

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    0 50 100

    The level of household debt in Canadarepresents a serious threat to the

    economy

    Our economy needs more consumerspending, not less

    Your business is not materially affected

    by Canadian consumer spending.

    13

    15

    35

    60

    51

    27

    21

    27

    16

    3

    3

    21

    2

    4

    1

    Strongly agree Somewhat agree Somewhat disagree

    Strongly disagree Don't know

    37373737

    Im going to read you a few statements about consumer spending and debt. For each, please tell me ifyou strongly agree, somewhat agree, somewhat disagree, or strongly disagree.

    Conflicting Economic Needs

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    CEO Compensation

    Half of executives believe that the growing wage disparity between

    executives and average workers has a negative impact on society. Those that said it has a positive impact were mostly from the West, and those

    in resources were the least likely to say it has a negative impact, relative to theother sectors.

    Executives are more likely to think growing CEO compensation has anegative impact on shareholder value than think it is a benefit.

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    0 20 40 60 80 100

    Total

    West

    Rest of Canada

    Resources

    Services

    Manufacturing

    Expect strongcompany growth

    Moderate growth

    6

    11

    2

    9

    3

    3

    143

    33

    38

    30

    42

    24

    33

    3830

    54

    47

    61

    41

    66

    58

    4557

    7

    5

    7

    8

    7

    6

    210

    A positive impact on society No impact on society

    A negative impact on society Don't know

    39393939

    The 100 highest paid CEOs of TSX listed companies earned just over $8 million on average in 2010,or 180 times the average worker's salary. In 1995 average pay of Canada's top 50 CEOs was only 85

    times that of the average worker. Does this growing disparity have:

    CEO Compensation

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    0 50 100

    19 43 32 6

    A positive impact on shareholder returns No impact on shareholder returnsA negative impact on shareholder returns Don't know

    40404040

    And what impact has the upward trend in CEO compensation had on returns to shareholders? Is it:

    CEO Compensation

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    CEO Compensation

    Most believe that the disparity will not continue to grow - most expect

    the ratio between CEO and average workers salaries will decrease orstay the same.

    Indeed, almost no executives believe Canadian CEOs are underpaid.

    A minority believe that CEOs are overpaid.

    Roughly half said they think Canadian CEOs are paid about what their

    performance is worth. Executives outside of the west were twice as likely to say CEOs are paid more

    than they are worth, as western executives.

    Executives who expect strong growth were less likely to agree that CEOs arepaid more than their worth, compared to executives who expect moderate

    growth for their companies.

    i

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    42424242

    In the next five years, do you foresee this disparity between CEO's and average workforce salaries:

    CEO Compensation

    0 50 100

    28 39 33

    Continuing to grow Staying at the same ratio Decreasing

    h ld di i

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    43434343

    You said you foresee wage disparity continuing to grow, why do you say that?

    Why would CEO pay disparityincrease?

    0 50 100

    Due to societal/ economic trends

    Good CEO too important

    Society/ public does not have enoughcontrol

    Boards not doing their job, continue tosupport high wages

    Due to public/ shareholder/ governmentpressure

    Greed

    Cannot see them justifying anythinghigher

    Don't know

    35

    21

    21

    16

    7

    7

    7

    2

    h ld C O di i

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    44444444

    You said you foresee wage disparity decreasing, why do you say that?

    Why would CEO pay disparitydecrease?

    0 50 100

    Due to public/ shareholder/ governmentpressure

    Boards not doing their job, continue to supporthigh wages

    Due to societal/ economic trends

    Society/ public does not have enough control

    Change not strongly supported

    Cannot see them justifying anything higher

    52

    15

    10

    4

    2

    2

    CEO C i

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    45454545

    Do you think Canadian CEOs are paid:

    CEO Compensation

    0 20 40 60 80 100

    Total

    West

    Rest of Canada

    Expect strongcompany growth

    Moderate growth

    33

    21

    44

    14

    39

    49

    68

    37

    67

    44

    4

    2

    7

    10

    3

    13

    9

    13

    10

    15

    More than their performance is worth About what their performance is worth

    Less than their performance is worth? Don't know

    Hi h I S

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    46

    High Income Surtax

    Most executives oppose the new 2% surtax on annual incomes above

    $500k, introduced in Ontario, while one third support it. Support nearly matched opposition among those that said that the

    CEO wage disparity has a negative impact on society.

    Most executives who said the CEO/worker wage disparity will continueto grow support the surtax.

    Hi h I S t

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    0 50 100

    Total

    Ontario

    CEO compensation has a negative

    No impact

    CEO wage disparity to grow in next 5 yrs.

    Same ratioDecrease

    14

    7

    20

    6

    26

    154

    24

    30

    26

    21

    33

    1131

    17

    18

    21

    12

    12

    2019

    41

    44

    30

    60

    28

    4844

    4

    2

    2

    2

    2

    72

    Strongly support Somewhat support Somewhat oppose

    Strongly oppose Don't know

    Recently the Ontario Liberal government amended its budget to add a 2% surtax on annual incomesover $500,000. It is a temporary deficit reduction measure. Would you say you strongly support,

    somewhat support, somewhat oppose or strongly oppose this measure?

    High Income Surtax