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C-Storeexecutive

Issue 2 2016

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Welcome

Welcome to C-store Executive

We continue to focus on key news items from around the world. However we do attempt to cover the countries outside of the range of established convenience retail trade media. Australia, England and North America represent countries who cover convenience retail very well in their respective regions but who do not cover very well non –English speaking countries.

Next year we expect to expand our international convenience retail coverage as we work closer with our partners and industry network around the world.

Back to this issue. Thanks to Hilton Tarrant from Moneyweb who contributed their review of Pic N Pay from South Africa. In our ‘News from Around the World’, there are news items from 23 countries included in this issue. These are all sourced from our main online news service and we have included a news index from the last quarter where we have had news items form 70 regions around the world!

David Egan

International Editor

C-Store Executive

+ CONTENTS

04 FEaTurE “LOCaL PErSPECTivE – PNP iN 2016

08 iNdEx OF NEwS

00 NEwS FrOm arOuNd ThE wOrLd

+ CONTaCTS

international EditorDavid Egan

art directorAnja Coyne

advertising Enquiriesadvertising@PETROLWORLD.com

accounts EnquiriesDorota.Chojecka@PETROLWORLD.com

Subscriptionssally.smith@PETROLWORLD.comorsubscriptions@PETROLWORLD.com

Press release / Editorialpr@PETROLWORLD.COMornewsdesk@PETROLWORLD.com

PLEaSE NOTE:Convenience retail contributions for 2016 are welcome!

C-Store Executive Magazine onlinewww.CStorEworld.CoM

South africa: Local Perspective on PnP TurnaroundHilton Tarrant from Moneyweb South Africa reports on the Pick n Pay turnaround over the last three years.

The speed of its turnaround is not the only striking achievement by Pick n Pay over the past three years (although it’s by far the largest and most important). South Africa’s second-largest supermarket group has caught up in the convenience store game very quickly indeed.

Woolworths pioneered the franchise model of tying-up with fuel retailers to offer a dramatically

slimmed down range of convenience items (mostly food) at Engen fuel service stations around the country (primarily in Gauteng, Western Cape and KwaZulu-Natal). But, after a fairly aggressive roll-out, its Food Stop c-store numbers flat-lined from late 2012 until late 2014. Even after growth resumed, the pace has been far more measured, with the retailer adding just 12 stores in the last 18 months.

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To be fair, Woolies has been focused on building a “bigger” food business, with a mammoth push to expand not only its base, but also its store sizes over the past few years. As at end-December 2015, it had 317 Food stores (of which 163 are standalone), occupying trading space of 209 000m². Two years prior, at end-2013, it had 295 Food stores (of which 153 were standalone), comprising 172 000m² of space. That equates to growth of 7.5% in its store count (just 6.5% growth in standalone stores), but an increase of 21.5% in space over 24 months.

Woolworths, with 67 Food Stop stores by end-2015, sees 85 food convenience stores at Engen sites by June 2017, with a projected 71 in place by June this year. It will add nine by June 2016, and a further 14 in the next year.

What is interesting is that Woolies saw 79 Engen sites being live by June this year and 91 by June next year, as recently as February last year. It’s pared back these projections, with a downward adjustment in August following its June 2015 results as well

Pick n Pay took its time to evaluate the format and to figure out an operational model that made sense for the business. Remember, it has a logistics and fulfillment function that’s designed to stock medium-to-large (and sometime very large) supermarkets. In 2008, it signed a memorandum of understanding with BP (See PetrolWorld Archives) and tested the model at two stores in the Cape (Hout Bay and Tokai). It piloted the concept for close to four years before committing to a full roll-out in April 2012. (This speaks to how Pick n Pay does business, and its planned entry into Nigeria, announced recently, will be similarly cautious.)

The initial plan sees 120 stores (in effect conversions from BP Express) by mid-2017, and Pick n Pay has kicked into gear in the past 24 months. It has effectively doubled its convenience store footprint twice in that period, from 21 in February 2014 (technically March 2) to 46 in February last year (technically March 1) to 80 this year (February 28).

Pick n Pay’s Express stores offer a limited amount of fresh food, and are more focused on groceries and daily essentials. Woolworths Food Stops are largely the opposite, with a far more dominant fresh and convenience food selection, and a limited grocery one.

Aside from the partnership with BP (franchise model), Pick n Pay is also establishing its own (company-owned) footprint of convenience stores under the “Local” brand. At the end of February, it had 17 Local outlets. It points out that the “convenience channel in South Africa [overall] has grown between 15%-20% each year over the past six years”.

Spar, in a tie-up with Shell, has been even more cautious moving into the 24-hour fuel service station space, given that it already operates smaller-format stores (KwikSpar) focused squarely on convenience. It announced a trial with the fuel retailer in August 2013, and by the end of September 2015 it had opened three Express stores. This was a departure from what then-chief executive Wayne Hook told me in 2010 was “not something that we believe is in our long-term best interests”. Spar and Shell are partners in certain markets globally, including Germany and Austria. In its 2015 annual report, Spar says “the convenience format is a high-return business and we are committed to achieving the requisite scale to realise its value potential”.

But it’s privately-held Food Lovers’ Market has stolen a march on its rivals, with the roll-out of Fresh Stop stores at Caltex garages around the country. It announced the alliance in 2009 and since then has grown its footprint aggressively (including the conversion of practically all Star Mart shops). Back then it planned for 150 stores within three years, and met that goal. Today, it has 222 Fresh Stops around the country, and by end-February (PnP’s last publically disclosed figure), it had 219 – heading for double Woolworths’ and Pick n Pay’s footprints combined (147)!

Food Lovers’ has disclosed that Fresh Stops generate about 50% more sales than the Star Mart stores being replaced. After three years, owners would see compound growth of 25% in retail sales and 10% in fuel volume. Food Lovers’ has said it sees potential for 350 stores in the country.

This leaves just Total and Sasol without any real fresh convenience offering. Total successfully piloted a Thrupps convenience concept with franchisor Famous Brands, and the latter last

year announced a further roll-out of the model. It sees potential to open at least 50 stores at Total sites.

Finally Sasol, and Shoprite Holdings which has previously admitted it’s looked at the space.In February 2013, chief executive Whitey Basson told me “there’s been good work done for garage stores, and virtually every good garage has a good store. So I can’t really say that the market there gives lots of opportunities for us and we have sort of semi-stayed away from it.”

Later that year, in August, he told me the group had “looked at it but petrol stations are mostly like banks, they want everything for themselves and we’d like to keep a little bit for ourselves. So I’m not so sure if all the people that service that get a fair return on it for their investment and the time and effort that they put into it. Most of them are franchised and that’s a difficult model to drive.” One wonders whether Shoprite could make the model work within its OK franchise division. As retail growth slows in South Africa, it might just.

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PetrolWorld Conference y Foro de Negocios para Latinoamerica 2017Panamá del 19 al 20 de Septiembre 2017

www.petrolworldamerica.com

Updates & Developments in the Convenience Retail Industry

Editor’s Choice

wOrLd NEwSConvenience Retail Global Daily News Service

Selection of Headlines – online

australia:

Australia Convenience & Impulse 2016

Australia Star Mart Wish Drive Raises Au$500k

South Plympton Q Convenience Station and Mobil Signs

austria

Hofer Brand Acquisition Completion – Update

Canada

7-Eleven Acquires Imperial Oil Sites

Pudo Location Milestone Achieved

Urban Grab’nGo Micro Shop

Modern Guelph CAA Store with Warm Fireplace

China:

The Convenience of Alipay

C-store in Shanghai is Art Installation

England uK

ACS Summit In Birmingham

Asda To Develop Fuel Retail Sites With Premier

Co-op To Sell Somerfield

Euro Garages Founders Win NACS Award

McColl Convenience Retail Profits Up 67%

Motor Fuel Group & Booker Retail

New Slush-Coffee Serving Station boost Profit

Rippleglen Acquired by JCR

Spar Appoints New CIO

Subway exhibits at National Convenience Show

Tesco C-store Head Resigns Post

France

Franprix Unveils New Money Transfer Service

Germany

“Spati” C-stores are a Berlin Cult

M7 Acquires 23 Key Retail Sites

hawaii

Aloha Petroleum Ltd to bring Dunkin’ Donuts to Maui

Indonesia

Carrefour Franchise Relaunched

ireland

BWG in €8m Refurbishment for 2016

Centra with Gourmet Retail Concept

New €6m Food Franchise for Maxol

Maxol Welcomes Brendan Ryan TD

Maxol €2m investments creates over 50 jobs at its revamped sites

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italy

Flor Do Café Mergers With Mutlicedi Group

Japan

Lawson C-store Network in Unique Kyoto Partnership

C-stores Reopen in Earthquake Affected Region

Japan Yen1.4 Billion from C-store ATM’s

malaysia

Bison C-stores Expansion

Bison IPO Oversubscribed

BOXiT Deal With 7-Eleven

Family Mart to Enter Malaysian C-store Market

mexico

Positive Femsa Q1 Results Spurs Investment for 2016

Philippines

Metro Retail Acquires Wellworth

Philippines Key Market for Lawson

Robinsons Retail Continues Expansion

Robinson Retail 22% Profit Rise

russia

Magnit C-store Opens in Teykovo

Singapore

Free delivery UberEats App launches in Singapore

South africa

Local Perspective on PnP Turnaround

South Korea

Korean Convenience Store Launches Hangover Cure Ice Cream

Taiwan

New Regulation for Convenience stores Door Chime

uaE

ADNOC Opens C-store at twofour54 Centre

eLocker Employed by Emirates Post Group

Dubai Retail Congress Honors Dr Gordon Campbell Spar

uSa:

7-Eleven Zero Franchise Fee is Back

7-Eleven Acquires California and Wyoming C-stores of CST

17 Farm Stores in Bank Foreclosure

Chevron Site with Gourmet Approach is a Hit with Consumers

Mirabito Acquiring 31 C-Stores from Global Partners

Network News USA: Update on Daytona Wawa

Subway Menu Calories Listed Nationally

Wawa Day Celebrates 52 Years of Retail

Wawa Teams Up with Comcast to Deliver Free Wi-Fi

vietnam:

BBL Backs Central to Acquire Big C Vietnam

International Retailers Under the Spotlight

Ministop & Family Mart Joint Campaign

Zimbabwe

Zuva Fuel Retail Launches New Presto C-store

austria: hofer Brand acquisition Completion – update

Fuel retail brand “Hofer” with a network of 66 sites which has been acquired by OMV will be finalised by end of month.In December 2015, OMV announced the acquisition of 66 “Hofer” branded fuel retail service stations from Markus Friesacher, which was subsequently approved by the antitrust authorities in January 2016. It has been announced that the deal is expected to be complete over the coming days. OMV’s discount fuel retail network will be expanded to a total of 207 sites. The fuel retail oil company already

operates 141 “Avanti” branded fuel service stations. This means that the discount chain will be almost as big as the premium chain OMV, which already has 209 sites.

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Canada: urban Grab’nGo micro Shop

Vending Canada highlights new Grab’n Go being developed in Toronto.

CstoreWorld wonders if this concept can be utilised in specific type of fuel service stations. On the concept itself, Carolyn Camilleri of C.Vending says “Condo

dwellers who run out of milk typically have two options: do without or dash out. But at a growing number of Toronto condos, there’s a third option: pop down to their building’s common area and pick up cream, bread or eggs from a vending machine. Providing that kind of convenience is the motivation behind Grab’nGo Vending’s Micro Shops – small footprint automated kiosks that sell basic grocery items and essentials.

Customers browse through products using a touch screen that shows details such as nutritional information, then select the product they want

Australia: Management Changes at Woolworths

Woolworths has appointed the current GM of operations for Dan Murphy’s Angus Armstrong as acting director for fuel and convenience, including the Woolworths Metro network, amid a management reshuffle at the supermarket giant.

Woolworths confirmed the personnel changes to C&I Week, stating Armstrong will hold the position in the interim until the role has been filled.

Armstrong takes over from Woolworths’ former head of petrol and convenience Michael James who has been appointed director of stores.

C&I Week understands there have been additional management changes within Woolworths’ Australian and New Zealand

supermarket divisions and its locally-based store transformation team.

Woolworths supermarket director Dave Chambers is set to return to his previous role of head of supermarkets in New Zealand while Pat McEntee who is currently based in New Zealand will return to Australia to take up a senior management role.

It comes as the retailer announced earlier this week that it plans to exit its home improvement businesses Masters Home Improvement and Home Timber & Hardware, a joint venture with US-based Lowe’s, through a prospective sale or wind-up process. CstoreWorld 0116

Claire Hibbitt C&I Sydney

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and pay using cash, debit, or credit. The product is then dispensed by a robotic elevator-delivery system so the eggs don’t break. For busy people living in urban condos, that’s convenience plus.”

The company developing the concept has a convenience retail background combined with technology. So you are not just looking at standalone vending machines. It is the development of technology to monitor freshness of food and promotion of the products. As technology and connectivity develops so does the approach of convenience retail. CstoreWorld believes

it will be coming back to this subject to see how this type of convenience will affect locations, especially convenience stores and fuel retail service stations. 190516

China: C-store in Shanghai is art installation

Shanghai-based artist Xu Zhen, is the artistic force behind MadeIn.

A leaflet available inside the shop insists that this ‘isn’t some kind of joke. It is an art project conceived by the brand Xu Zhen.’ Xu has shown the work in some form in a number of galleries and museums but

now it’s viewable in a full-on convenience store setting. All goods on display are empty. Art meets convenience retail “Installation”.

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China: The Convenience of alipay

Online payment systems in China have expanded to the point where you can now pay for a Chinese flatcake at a food stall on the street by by using an e-payment app on your mobile phone.

Alibaba’s Alipay e-payment system is now available to food stalls and wet markets,

Vending Canada highlights new Grab’n Go being developed in toronto.

thereby covering even more facets of the Chinese urban lifestyle. Zhejiang loudly announces a partnership with Alipay with multiple signs and banners, 600 breakfast vans in nearby Shanghai are also announcing that their customers can now make purchases using the Alibaba e-payment system.

Food from these mobile food stalls are among the cheapest things you can buy in China, but Alipay offers an additional incentive. Purchases at a breakfast van made with Alipay in excess of ten yuan ($1.6) will be eligible for a discount.

The Shanghai Commercial

Commission and the Shanghai Breakfast Industry Association said the online payment system will eventually be extended to all 1,000 of the city’s licensed breakfast vans.

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France: Franprix unveils New money Transfer Service

The Western Union Company unveils services at Franprix, the leading French convenience store chain that is part of the Casino group.

This new relationship with Franprix inaugurates Western Union’s presence in the France and French convenience retail

. This will enable Franprix’s customers to send or receive money to and from more than 200 countries and territories. The service will ultimately be offered across more than 300 Franprix locations.

Western Union’s strategy to provide an integrated retail and digital customer experience is designed to make it convenient for customers to complete their money transfer transactions by simply using self-service kiosks, while shopping or visiting a retail shop. Customer transaction history, validation of personal details as a part of compliance controls, foreign exchange

China: C-store in Shanghai is Art Installation

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values and rates are available at the touch of a button.

“Western Union’s digital solution at walk-in retail locations is a win for all stakeholders: our customers get the convenience and control they want, and our retailers can offer more services with minimal space and staff requirements,” said Odilon Almeida, President, Americas and European Union.

The digital kiosk offering is gaining momentum across the globe as retail networks look to offer more services to their customers with deployment across Americas, Europe and Asia. Kiosks are now available

across the U.S., U.K., Ecuador, Paraguay, Peru, Mexico, Japan and Taiwan.

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Germany: “Spati” C-stores are a Berlin Cult

German convenience retail continues to evolve but Spätis have achieved a cult status in Berlin.

Within the retail industry, most will be familiar with the main German retail brands of Edeka, Metro, Netto, Penny, Real, Rewe and Spar, not forgetting Aldi and Lidl. The discount stores dominate the German market.

In the mature markets of Western Europe, Germany always had a different way of shopping. This included the slow use of credit cards and the development of standalone convenience retail. At one stage, it was very much confined to the fuel service station network.

With a population of over 80 million, 90,000 c-stores still remains small when you break the figures down. Within the fuel retail network, c-store numbers have leveled out at 13k. According to Nielsen figures in 2012, bakeries c-stores number under 20k , beverage or alcohol stores an incredible 12k+ and others 41k.

Germany: “Spati” C-stores are a Berlin Cult

Berlin appears to have developed its convenience retail as if it were a island in Germany. Boxi-Kiosk, Surf Ecke, Spatkauf 33, PiPaPo, Tante Emma, and Spati have all developed their own unique convenience service in the city.

Uniti Expo this coming summer will afford an opportunity to catch up on the latest developments in the German Convenience retail

market, especially within the fuel retail sector.

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ireland: New €6m Food Franchise for maxol

Maxol fuel and convenience retail has announced the addition of a number of Irish food franchises at its new Maxol M3 Mulhuddart Services in North West Dublin, scheduled to open its doors this week.

Maxol M3 Mulhuddart Services welcomes healthy food company Chopped to its first ever forecourt experience, and an exclusive for Maxol. The company also sees the unveiling of its first Insomnia café at the brand new site. Leading Irish brand Supermacs will also feature as part of the extensive food offering as well as the company’s own fresh food brand Moreish Fresh Food

l-r Brian donaldson, incoming CEo of the Maxol Group, Brian lee, Md Chopped, Bobby Kerr, Chairman of Insomnia Coffee Company, Alex Banahan, Mace and Jarlath Connolly, operations Manager of Supermacs and des duffy, Maxol Group retail Manager (far right).

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at Maxol. The result is a comprehensive and balanced food offering, tailored to meet the needs of every consumer. Maxol has joined with experienced forecourt food retailers, Donal & Liam Fitzpatrick of Junction 14, who will operate the new Maxol M3 Mulhuddart Services.

Brian Donaldson, Maxol’s Group General Manager and incoming CEO said: “Maxol M3 Mulhuddart Services will really showcase the best of Ireland’s home grown talent and food service brands making it a fantastic achievement for us and for everyone involved. The opening of Maxol M3 Mulhuddart Services is a milestone for Maxol. We’ve invested over €6 million in our brand new, state-of-the-art site and are very excited about the imminent big reveal.

“Maxol M3 Mulhuddart Services will be a full destination site and our new franchises will greatly enhance our existing award-winning offer. We’re delighted to welcome Chopped, Insomnia and Supermacs to the Maxol family alongside our own Moreish café. It just means more choice for customers who choose to take some time out but we’re also retaining the important convenience basket shop offer under our symbol partners Mace.”The opening of Maxol M3 Mulhuddart

Services follows a €6 million investment on a 2.5 acre site. The new development will offer the latest in forecourt design, a fully equipped truck stop and parking for 80+ vehicles.

PetrolWorld will be visiting the site and covering in our next PetrolWorld Magazine Issue 2 to be published at the end of May 2016.

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Japan Yen1.4 Billion from C-store aTm’s

A total of ¥1.4 billion in cash was stolen from some 1,400 convenience store ATM’s. Approximately 14,000 transactions with the maximum amount of ¥100,000 was withdrawn from Seven Bank ATMs using the fake credit cards. Japanese police believe more than 100 people might have worked together to execute the grand theft.

Police suspect the cash was withdrawn simultaneously using counterfeit credit cards containing account information leaked from a South African bank.

Investigators now suspect a large-scale international crime organization was involved. Police investigators will work with South African authorities through Interpol to probe the incident, including how credit card information was leaked,

the sources said. The theft took place on Sunday morning of May 15 in Tokyo.

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Family mart to Enter malaysian C-store market

Family Mart will enter the Malaysian convenience retail market through a licensing agreement with local food processor QL Resources.

The convenience store chain aims to open its first Malaysian location in Kuala Lumpur by the end of 2016, with plans to develop 300 c-stores in the country over five years.

The Trans Pacific Partnership free trade pact, which is not expected to take effect until 2017 at the earliest, will allow Japanese businesses to take a stake of up to 30% in Malaysian convenience store operators. FamilyMart plans to make the maximum allowable investment in the QL subsidiary operating the chain, giving the Japanese company a direct hand in management.

FamilyMart has entered such markets as mainland China, Taiwan and Thailand through joint ventures with local partners. It will bring know-how in product development and logistics cultivated in Japan in hopes of attracting Malaysian customers. It plans to create eat-in areas at stores

to compete with popular fast-food chains, and is looking to offer about 2,000 different products.

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malaysia: Bison C-stores Expansion

Bison Consolidated Bhd is to raise RM89 million from its initial public offering (IPO) on the Main Market of Bursa Malaysia. Newsplus. myNews and the Front Page are all well known c-store networks in Malaysia create and developed by Bison who is headed up by MD Dang Tai Luk. Bison’s first

newsstand was opened under the name of MagBit back in December 1996, one year before PetrolWorld arrived in KL. The network now has255 outlets and are operated under the names myNEWS.com, Newsplus, MagBit and The Front Page. There is also a joint venture with WH Smith for Airport outlets.

The company has now announced group plans to use RM50 million of the IPO to fund 115 new store openings by October 2017. Dang stated “We now have a distribution centre in Rawang catering to our

stores throughout the country. We plan on opening the next distribution centre in the south for better efficiency,”

Bison is offering 80.6 million shares for IPO. Of the amount, 62.31 million shares are for institutional offering while 18.3 million shares are for retail subscription. The portion of shares to be retailed are priced at RM1.10 each. Bison’s listing is scheduled for 29th March 2016. CIMB Investment Bank Bhd is the principal adviser and managing underwriter.

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Family Mart to Enter Malaysian C-store Market

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mexico: Positive Femsa Q1 results Spurs investment for 2016

Comparable revenues grew 9.1% for the first quarter of 2016.FEMSA will continue to invest as planned for 2016. With regards to the development of fuel retail network, there will be investment for branding, refurbishment as well as new openings. Eduardo Padilla said they still see expansion possibilities with Oxxo to improve the performance and expand ancillary services such as banking and mobil categories which have helped the convenience store network.

John Santa Maria, CEO said “Leveraging our pricing flexibility, together with our operating and financial discipline, we delivered a solid set of results across our markets to kick off the year. Our transactions continued

to outperform volumes in key markets such as Mexico, Brazil, Colombia, and Argentina, and we protected our margins across most of our operations. Despite a tough economic and volatile currency environment, our comparable revenues and operating income increased by 9% and 10%, respectively, resulting in earnings per share growth of 11%.

“Among our highlights for the quarter, we generated double-digit top-line growth in Mexico and Colombia, driven by our solid volumes, transactions, and prices above inflation; we extended our track record of market share gains in Brazil, while continuing to deliver strong defensive margins; and we expanded Argentina’s EBITDA margins by 280 basis points. Furthermore, our Philippines operation delivered accelerated volume

and transaction growth and, most importantly, improved profitability.

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Philippines: robinsons retail Continues Expansion

Robinsons Retail Holdings Inc., is spending P5 billion to roll out more stores in 2016.

It is estiamted that most of the new stores will be convenience stores. The company’s planned capital expenditures in 2016 represent a substantial increase from P3.14 billion it spent in 2015. Robinsons Retail said in a presentation it expected organic expansion to reach more than 200 stores in 2016 and would continue to explore mergers and acquisition.

Robinsons Retail is one of the leading multi-format retail groups in the Philippine

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and enjoys market leading positions across all business segments. It currently operates 10 retail formats under six business segments, including convenience stores department stores, supermarkets, home improvement stores, drug stores and specialty stores. Robinsons Retail was operating 1,506 stores with total gross floor area of 974,000 square meters as of end-2015.

The company entered the coffee shop business with the opening of Costa Coffee shops in several locations in Metro Manila last year. It also ventured into smaller-format stores like Robinsons Easymart and Robinsons Townville for community mall ito reach a wider market.

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russia: magnit C-store Opens in Teykovo

Magnit, one of Russia’s largest food retailers has announced the opening of “Magnit Family” store in Teykovo.

This week Magnit opened its 158th “Magnit Family” store located at 51 Oktyabrskaya street, Teykovo (“Vega” shopping center), Ivanovo oblast, Central federal region. Assortment of the store consists of more than 7,850 SKUs, out of which about 87%

are food items. There are 11 cash desks installed in the sales area. The outlet is leased by the Company. The store is open 7 days a week from 8 am to 10 pm.

Magnit is Russia’s largest food retailer. Founded in 1994, the company is headquartered in the southern Russian city of Krasnodar. As of December 31, 2015, Magnit operated 33 distribution centers and about 12,089 stores (9,594 convenience, 374 hypermarkets, and 2,121 drogerie stores) in 2,361 cities and towns throughout 7 federal regions of the Russian Federation.

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Taiwan: New regulation for Convenience stores door Chime

From July 1 Door chime sound to fall within the legal decibel limit late at night. The familiar “ding-dong” sound greeting consumers when they enter 24-hour convenience stores in Taiwan will be required to fall within the legal decibel limit late at night starting July 1 announced the Taipei City government. C-stores that fail to comply, will be subject to fines, according to the city’s Department of Environmental Protection.

The department said it discussed the issue with

24-hour stores last year, hoping that the constant noise emanating from the shops would not disturb the lives of nearby residents. Many of the stores responded, however, that removing the door chime sound could endanger the safety of night-shift workers. They said they often have only one clerk on duty on the late night shift and if that person is in the warehouse or sorting out items on the racks, there is no way of knowing when somebody enters the store, according to the department.

With the safety of those workers in mind, the department decided that the chime could remain but that the ding-dong sound should fall within acceptable noise control or background noise levels. Convenience store chains such as 7-Eleven have said they will comply with the regulation while keeping in mind the safety of late-night shift workers.

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uSa: wawa day Celebrates 52 Years of retail

Wawa Inc. celebrated its 52nd anniversary in retail, on the week of its founding, this year Wawa Day was held be on April 14! Wawa celebrated the occasion by offering customers free coffee of any-size, chain-wide, all day! Throughout the day, Wawa expected to give

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away more than 1.7 million free cups of any-size coffee to customers at its more than 720 stores across its six-state operating area.

In April of 1964, Wawa entered the retail business and opened its first convenience store. In April of 2014, Wawa celebrated its 50th anniversary in convenience retailing and marked the milestone with the launch of The Wawa Foundation, a 501c (3) non-profit organization founded to encompass Wawa’s charitable giving. Wawa and The Wawa Foundation are committed

to donating $50 million to causes supporting health, hunger and every day heroes by 2018. Wawa and The Wawa Foundation are pleased to announce that in 2015 contributions of over $12.0 million were made, and $22.0 million in contributions have been made since the inception of The Wawa Foundation. This year, Wawa’s April 14th Wawa Day celebration gives the company the chance to toast the community, while celebrating its 52nd anniversary in retail and the second anniversary of The Wawa Foundation.

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BBL Backs Central to acquire Big C vietnam

Central acquires Big C Vietnam worth €1 billion through a bridge loan from Bangkok Bank (BBL)

Central Group, Thailand’s largest retail conglomerate acquired Big C Vietnam worth €1 billion (40 billion baht) with a bridge loan to fund the deal from Bangkok Bank (BBL) that will be restructured into a longer-term loan later. Prin Chirathivat, the Chief Financial

USA: Wawa Day Celebrates 52 Years of Retail

Officer of Central Group said that this one-year bridge loan will be restructured into a longer-term loan later. He added that there are no direct links between the two Big C deals in Thailand and Vietnam. In order to lower the hefty debt, French retailer Casino Group sold its stake of Big C Supercenter Plc (BIGC) and Big C Vietnam, both having businesses that comprise of convenience stores, supermarkets and hypermarkets.

BJC’s tender offer to divest its entire 25% stake in BIGC for 50 billion baht was later accepted by Central Group. Mr Prin said that Central Group’s decision to sell its share of Big C Thailand came after agreeing to buy Big C Vietnam. He added that proceeds from the share sales would not be used for

share payment in Vietnam, but would be used as reserves for the company’s cash flow. Mr Prin said that the population of Vietnam at around 95 million, the country has a high potential for growth. He added that Central Group would apply its retail business expertise in Big C Vietnam but will keep the current business direction as is in the initial phase. Mr Prin said the group would follow an organic growth strategy.

CstoreWorld 25052016

Zimbabwe: Zuva Fuel retail Launches New Presto C-store

Zuva Petroleum introduces improved convenience retail store called Presto.

As the part of transformation for Zuva fuel service stations, Zuva Petroleum

has introduced a new and improved convenience shop called Presto. The first two Presto shops were launched at Montagu and Samora Machel fuel service stations at the week-end. Zwelethini Mlotshwa, chief operating officer of Zuva Petroleum quoted that they are planning on bringing around 30 more Presto shops nationwide in this year. He also guarantees a unique and pleasant shopping experience for their customers at their stores.

Presto will also provide an array of value-added services including EcoCash, motor insurance, money transfer services and bill payment options to make it a one-stop-shop for the customer.

CstoreWorld 23052016.

Mini C store in Bangkok-TH

C-Store Executive 21

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