c AB’s Commitment to You THE BIONIC EAR ASSOCIATION€¦ · THE BIONIC EAR ASSOCIATION Hear and...
Transcript of c AB’s Commitment to You THE BIONIC EAR ASSOCIATION€¦ · THE BIONIC EAR ASSOCIATION Hear and...
THE BIONIC EAR ASSOCIATION Hear and Be Heard
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HEADQUARTERSAdvanced Bionics, LLC
12740 San Fernando RoadSylmar, CA 91342 USA
877.829.0026 in USA and Canada661.362.1400
661.362.1500 Fax800.678.3575 TTY
EUROPEAdvanced Bionics SARL76 rue de Battenheim
68170 Rixheim, France+33.89.65.98.00
+33.3.89.65.50.05 [email protected]
ASIA-PACIFICAdvanced Bionics
Asia-Pacific LimitedSuite 4203 42/F, Tower One, Lippo Centre
89 Queensway, Hong Kong852.2526.7668
852.2526.7628 [email protected]
LATIN AMERICAAdvanced Bionics
Mann Biomedical Park25129 Rye Canyon LoopValencia, CA 91355, USA
661.362.1840661.362.4604 Fax
MAY09_3-01069-Rev1 ©2009 Advanced Bionics, LLC and its affiliates. All rights reserved.
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BRM Advanced bio 3.5x7.pdf 1 5/12/09 1:52 PM
AB’s Commitment to You
Comprehensive WarrantyYour internal implant is covered for 10 years; the external processor for three years, including a one-time loss and damage coverage.
Clinic FinderAB offers a comprehensive listing of cochlear implant clinics around the world.
48-Hour Product ReplacementShould any part of your system break, AB will ship you the necessary replacement part(s) within 48 hours (two business days).
Online Chat SupportAlong with phone support, AB also offers online chat support for technical or general assistance, as well as any other questions you may have.
Request Information Get information on AB products; educational materials, resources and references; news and events; and a whole lot more.
Technical Support HotlineHighly trained representatives provide immediate assistance 12 hours a day (5 a.m. – 5 p.m. PST), Monday through Friday—with emergency paging access on weekends.
Insurance Reimbursement ServicesAB’s insurance experts provide comprehensive assistance including reviews of your coverage, pre-authorization services, direct billing, and help with Medicare.
Webstore Convenient, 24/7 online shopping for parts and accessories.
THE BIONIC EAR ASSOCIATION Hear and Be Heard10
HEAR ANd BE HEARd—Connect with the BEA Today!The Bionic Ear Association
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Contact the BEA today and get connected with the best free resource for information, education and support for your hearing journey. Simply fill out and mail the postage-paid card. You can also contact the BEA by calling 866.844.HEAR (4327), sending an email to [email protected], or joining online at www.BionicEar.com.
www.BionicEar.com
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EA