c AB’s Commitment to You THE BIONIC EAR ASSOCIATION€¦ · THE BIONIC EAR ASSOCIATION Hear and...

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THE BIONIC EAR ASSOCIATION Hear and Be Heard Connect Today! HEADQUARTERS Advanced Bionics, LLC 12740 San Fernando Road Sylmar, CA 91342 USA 877.829.0026 in USA and Canada 661.362.1400 661.362.1500 Fax 800.678.3575 TTY [email protected] EUROPE Advanced Bionics SARL 76 rue de Battenheim 68170 Rixheim, France +33.89.65.98.00 +33.3.89.65.50.05 Fax [email protected] ASIA-PACIFIC Advanced Bionics Asia-Pacific Limited Suite 4203 42/F, Tower One, Lippo Centre 89 Queensway, Hong Kong 852.2526.7668 852.2526.7628 Fax [email protected] LATIN AMERICA Advanced Bionics Mann Biomedical Park 25129 Rye Canyon Loop Valencia, CA 91355, USA 661.362.1840 661.362.4604 Fax [email protected] MAY09_3-01069-Rev1 ©2009 Advanced Bionics, LLC and its affiliates. All rights reserved. ADVANCED BIONICS, LLC BIONIC EAR ASSOCIATION MANN BIOMEDICAL PARK 25129 RYE CANYON LOOP VALENCIA CA 91355-9720 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL A C A T I R A L C A T N A S L I A M S S A L C - T S R I F PERMIT NO. 317 POSTAGE WILL BE PAID BY ADDRESSEE AB’s Commitment to You Comprehensive Warranty Your internal implant is covered for 10 years; the external processor for three years, including a one-time loss and damage coverage. Clinic Finder AB offers a comprehensive listing of cochlear implant clinics around the world. 48-Hour Product Replacement Should any part of your system break, AB will ship you the necessary replacement part(s) within 48 hours (two business days). Online Chat Support Along with phone support, AB also offers online chat support for technical or general assistance, as well as any other questions you may have. Request Information Get information on AB products; educational materials, resources and references; news and events; and a whole lot more. Technical Support Hotline Highly trained representatives provide immediate assistance 12 hours a day (5 a.m. – 5 p.m. PST), Monday through Friday—with emergency paging access on weekends. Insurance Reimbursement Services AB’s insurance experts provide comprehensive assistance including reviews of your coverage, pre-authorization services, direct billing, and help with Medicare. Webstore Convenient, 24/7 online shopping for parts and accessories.

Transcript of c AB’s Commitment to You THE BIONIC EAR ASSOCIATION€¦ · THE BIONIC EAR ASSOCIATION Hear and...

Page 1: c AB’s Commitment to You THE BIONIC EAR ASSOCIATION€¦ · THE BIONIC EAR ASSOCIATION Hear and Be Heard Connect Today! HEADQUARTERS Advanced Bionics, LLC 12740 San Fernando Road

THE BIONIC EAR ASSOCIATION Hear and Be Heard

Connect Today!

HEADQUARTERSAdvanced Bionics, LLC

12740 San Fernando RoadSylmar, CA 91342 USA

877.829.0026 in USA and Canada661.362.1400

661.362.1500 Fax800.678.3575 TTY

[email protected]

EUROPEAdvanced Bionics SARL76 rue de Battenheim

68170 Rixheim, France+33.89.65.98.00

+33.3.89.65.50.05 [email protected]

ASIA-PACIFICAdvanced Bionics

Asia-Pacific LimitedSuite 4203 42/F, Tower One, Lippo Centre

89 Queensway, Hong Kong852.2526.7668

852.2526.7628 [email protected]

LATIN AMERICAAdvanced Bionics

Mann Biomedical Park25129 Rye Canyon LoopValencia, CA 91355, USA

661.362.1840661.362.4604 Fax

[email protected]

MAY09_3-01069-Rev1 ©2009 Advanced Bionics, LLC and its affiliates. All rights reserved.

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BRM Advanced bio 3.5x7.pdf 1 5/12/09 1:52 PM

AB’s Commitment to You

Comprehensive WarrantyYour internal implant is covered for 10 years; the external processor for three years, including a one-time loss and damage coverage.

Clinic FinderAB offers a comprehensive listing of cochlear implant clinics around the world.

48-Hour Product ReplacementShould any part of your system break, AB will ship you the necessary replacement part(s) within 48 hours (two business days).

Online Chat SupportAlong with phone support, AB also offers online chat support for technical or general assistance, as well as any other questions you may have.

Request Information Get information on AB products; educational materials, resources and references; news and events; and a whole lot more.

Technical Support HotlineHighly trained representatives provide immediate assistance 12 hours a day (5 a.m. – 5 p.m. PST), Monday through Friday—with emergency paging access on weekends.

Insurance Reimbursement ServicesAB’s insurance experts provide comprehensive assistance including reviews of your coverage, pre-authorization services, direct billing, and help with Medicare.

Webstore Convenient, 24/7 online shopping for parts and accessories.

Page 2: c AB’s Commitment to You THE BIONIC EAR ASSOCIATION€¦ · THE BIONIC EAR ASSOCIATION Hear and Be Heard Connect Today! HEADQUARTERS Advanced Bionics, LLC 12740 San Fernando Road

THE BIONIC EAR ASSOCIATION Hear and Be Heard10

HEAR ANd BE HEARd—Connect with the BEA Today!The Bionic Ear Association

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