CROSS-CULTURAL

TECHNICAL COMMUNICATIO

N

By Teresa Brown

WHAT AND WHY Cross-cultural technical communication FASCINATING Foreign subsidiaries Off-shore departments Global customer base

RESEARCH - MCCOOL Reconsider architecture Culture’s impact on information architecture

McCool, Mathew (2006) Information Architecture; Intercultural Human Factors. Technical

Communication 53 (2) 167-183

RESEARCH - BARNUM AND HUILIN Reconsider content Reconsider information architecture

Barnum, Carol M, Huilin, Li (2006) Chinese and American Technical Communication: A Cross-Cultural Comparison of Differences Technical Communication 53 (2) 143-166

MY FEELINGS Preference for document analysis No time to conduct research Enjoyed considering all possibilities for

my research topic

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