By Karis Cookson. Marketing Banking *** Public Relations Nursing/ Administration *** Non-Profit ***...
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![Page 1: By Karis Cookson. Marketing Banking *** Public Relations Nursing/ Administration *** Non-Profit *** Hospitality AREA I AM INTERESTED IN.](https://reader035.fdocuments.in/reader035/viewer/2022070404/56649f335503460f94c4ff76/html5/thumbnails/1.jpg)
By Karis Cookson
INFORMATIONAL INTERVIEWS
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• Marketing • Banking ***• Public Relations• Nursing/ Administration ***• Non-Profit ***• Hospitality
AREA I AM INTERESTED IN
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1. Kathy Lytle
Associate Nurse Executive
VA Medical Center
2. Priscilla Hill
Supervisor, Branch Office
Navy Federal Credit Union
3. Morgan Cartusciello Director of Communication & Admin Team LeaderThe Church at Rancho Bernardo
INTERVIEWEES
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VA Healthcare System
La Jolla, CA• Associate Nursing Executive• Clinical Services Director
• Why did I chose her?• Pull towards nursing.
• How did I get in touch with her?
KATHY LYTLE
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About the VA:• Hospital for US veterans• Nationwide
Environment:• Minimal Decorations• Scrubs• Separated offices• Dull environment• Employees were very friendly and helpful
VA HEALTH CARE SYSTEM
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Position Details• Nurse / Administrator
SKILLS NEEDED:• Life experience/ AA degree in nursing/ Doctorate in
Psychology
JOB RESPONSIBILITIES:• Performance appraisals/ contracts• Oversees nursing staff• Summarizes incident reports • Task oriented job
WHAT IS AN ASSOCIATE NURSING EXECUTIVE?
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Kathy is passionate about her job.
Her favorite things about her job:
1. When she knows the veterans are being taken care of
2. Knowing the nurses are happy
3. Community feel of the VA
Common bond among the veterans
LOVE YOUR JOB
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BOTTOM LINE: I would not want to work at a hospital as my first choice.
• I love helping others• I want a strong community• I would like a career that allows me to be more creative.• I need to use my language skills daily and as an
administrator in a hospital I am not likely to use them very often.
• I want to be as passionate in my future career as Kathy is as a Associate Nurse Executive.
ASSESSMENT
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Navy Federal Credit Union
Sorento Mesa, CA• Supervisor, Branch Office
• Why did I chose Navy Fed?• I am a customer
• How I found her:• Branch location close to my house
PRISCILLA HILL
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BACKGROUND• Largest credit union world wide• Services Military Personnel and their families• Top 100 places to work• Great benefits• Focus on development (employees)
ENVIRONMENT:• Open spaces/ well lit• Friendly/ welcoming employees• Business formal attire
NAVY FEDERAL
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Position Details• Supervisor
SKILLS NEEDED:• BA Business & Economics• Working on her Master’s
RESPONSIBILITIES:• Constantly works in a team of the assistant manager &
manager• Talks with all team members “spot coaching”• Accounting/ finance oriented tasks
WHAT IS A SUPERVISOR FROM THE (BRANCH
OFFICE)
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• Personal story: Angry Customer
Allow them to feel heard How can you partner with them and find a solution? Solve the problem
“YOU HAVE TO LISTEN BEFORE YOU CAN HELP
SOMEONE”
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BOTTOM LINE: Yes I would consider working at Navy Federal
• I love what Navy Federal Stands for• Community & development is key
• I would prefer to do something less numbers oriented (a lot of accounting)
• I would like to use my language skills more often
ASSESSMENT
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The Church at Rancho Bernardo
Rancho Bernardo, CA• Director of Communication & Admin Team Leader
• Why did I chose The Church?• I attend CRB• The environment
MORGAN CARTUSCIELLO
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BACKGROUND• CRB started in an elementary school• Moved to where it is today• Started off with 20 people and now is outgrowing the
current building
ENVIRONMENT:• Personal/ warm/ creative environment• Offices very personalized
CHURCH AT RANCHO BERNARDO
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Position Details• Director of Communication & Admin Team Leader• Assistant to the Lead Pastors
SKILLS• BA in Communication• Problem solving
RESPONSIBILITIES:• Oversees Admin team• Scheduling/ logistics• Partners with technology / social media• Communicates within departments, within the congregation, social
media, with the community & outside sources
WHAT IS A DIRECTOR OF COMMUNICATION
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Every day is different:
• 75% of her job is interoffice/ social media communication• Technology is constantly changing• Must stay connected and up to speed with technology• Technology and social media is so prevalent in
communication• Technology & social media is an opportunity to reach
someone.
TECHNOLOGY IS COMMUNICATION
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BOTTOM LINE: I don’t think I would like to work at CRB• I love the atmosphere and community aspect• Creativity• Helping people daily• Lacking daily language skills usage
• Love my church wouldn’t want to work for it.
ASSESSMENT
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1. Love your job
2. “You have to listen before you can help someone.”
3. Technology is Communitcation.
NEXT STEPS: Do interviews in marketing, international banking and hospitality industries to continue to fine tune my career goals.
CONCLUSION