By James Donnelly Azusa Pacific University Azusa Pacific University.

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By James Donnelly Azusa Pacific University Building Commuter Community in a Drive-Thru World: A study of First-Year Commuter Engagement & Satisfaction

Transcript of By James Donnelly Azusa Pacific University Azusa Pacific University.

Page 1: By James Donnelly Azusa Pacific University Azusa Pacific University.

By James Donnelly Azusa Pacific University

Building Commuter Community in a Drive-Thru World:A study of First-Year Commuter Engagement & Satisfaction

Page 2: By James Donnelly Azusa Pacific University Azusa Pacific University.

Where is everyone coming from?

What are you hoping to gain?

Why Are We Here?

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• Today, 85% of college students are commuters.

• Majority of research regards residential students.

• Commuter programs are adopted without much evidence to support those decisions.

• Assumptions that programs for residential students will work for commuters.

The Situation

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Key Theories• Maslow’s Hierarchy of

Needs• Schlossberg’s Mattering

Theory• Astin’s Theory of

Involvement

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Population Studied

• 1,022 total First-Year Students• 104 Commuter & 1,018 Residential

Survey• 104 Commuters & 300 Residential

students surveyed

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First Year Experience* Engagement *

5.074.73

4.50

2.94

SatisfactionResidential Students (n=60) Commuter Students (n=34)

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23.25

16.65

Social Engagement ScaleResidential Students (n=60)Commuter Students (n=34)

22.30

23.41

Academic Enagement Scale

Residential Students (n=60)Commuter Students (n=34)

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Campus Events/Activities* Mentoring/Leadership Programs*

Student Organizations* Online Social Networking Socializing On Campus*

3.58

2.88 3.00

3.42

4.20

1.82 2.03

1.56

2.91 2.79

Social EngagementResidential Commuters

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Key Differences• Commuters much less socially

engaged compared to Residential Students

• Commuters are significantly less satisfied with their experience and their engagement level.

Page 10: By James Donnelly Azusa Pacific University Azusa Pacific University.

Key Differences• Commuters spend less time

on campus & are generally on campus in the mornings

• Commuters are mainly focused on academic engagement and development

Page 11: By James Donnelly Azusa Pacific University Azusa Pacific University.

What quandaries have you had with commuter students?

ORWhat seems to be posing the biggest challenge for commuter

engagement?

Activity: Show & Tell

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Community?• Commuters are often between

many “worlds”.• What do “communities” look

like on campus?• Building a need/necessity for

community.• Meeting them where they

are…

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New Concepts• Understand YOUR commuters.• What “reaches” your commuters.

- Mentoring, Smaller events, “Commuter only” programming, etc.

• New concepts of success for commuter events/engagement.

• Location on campus for commuters to spend time and develop community

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New Concepts

• Commuters reaching commuters.

• Who are those commuters that are allies.

• Meeting commuters where they are...

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“I feel like college is like a restaurant and the residential students get to go inside and experience everything. Commuters are just taking the drive-thru.”

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Million dollar question ???

• What works best?• What is making that difference?• Who will help bridge the gap?• Where will the next great idea

come from?

YOU!

Page 17: By James Donnelly Azusa Pacific University Azusa Pacific University.

Contact/Questions:[email protected]

Thank You