Business Value Exchange Banco Sabadell Case Study 2014

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The bank that changed the branch

experience

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Banco Sabadell, Spain’s fourth largest banking group, needed to standardise its IT architecture in order to accommodate new acquisitions and to update the way its branches operated.

Branches

Employees

The Challenge

Banco Sabadell is the

thlargest banking group in Spain

In the last three years, Banco Sabadell has doubled in size


Banco Sabadell is a financial institution that has been bucking the economic slump. It’s the fourth largest banking group in Spain, with over 2,300 branches and more than 17,000 employees. While other banks have been cutting services and closing branches, Banco Sabadell has been evolving, acquiring other companies and investing in growth.

However, while this growth was positive for the company, the bank’s prolifer-ating IT infrastructure - exacerbated by the introduction of new acquisitions - was becoming cumbersome. A number of different vendors were responsi-ble for the management and operation of the bank’s infrastructure, resulting in a mix match of technology and services. This set-up was counter-productive for an organisation that wanted to integrate new mergers and expand.

What the bank wanted was a simplified management and operation solu-tion, that would allow it to introduce a virtualised model to both the front and back offices.

“Banco Sabadell has been a key player in

the transformation of the Spanish �nan-

cial market.”

Luis Pascual, Industry Leader, Financial Services, HP


The Solution

Banco Sabadell wanted a vendor that could provide it with end-to-end man-agement and operation for all of its systems, and chose HP to be its technol-ogy partner.

In September 2010, the two companies embarked on a new project - titled Orion Project 1 - that focussed on consolidating the management and opera-tion of Banco Sabadell’s intermediate systems, laying the foundations for a virtualised workplace.

After Banco Sabadell acquired the savings bank Caja Mediterráneo in De-cember 2011, it began the second phase of the project - Orion 2 - in order to manage the technical impact of the merger.

“This demanding way of working has

made us much better. We have done

amazing things and worked on amazing

projects.”


Improve branch technology

Simplify management processes

Improve technology infrastructure

Banco Sabadell’s Core Needs


The Outcome

The evolution of Banco Sabadell’s technology infrastructure has transformed the way its branches operate too. They have become virtualised environments, operating without PCs or servers, where user desktops and print functions are managed centrally from the data centre. This means that, no matter what the user profile is or the banking device, all access to desktop and virtualised sys-tems is done through thin clients.

This solution helped to simplify and unify the management model and, ulti-mately, increased security as users were able to remotely access their desktop without having to store data locally. This has enabled the bank to roll-out an initiative whereby its sales managers can access the bank’s system, using HP’s new ElitePad tablet, from any location in a flexible, secure and personalised way.

Banco Sabadell wanted to transform its technology investment, shifting from a CAPEX to an OPEX model and adopting a a pay-for-use system for ICT assets and services. HP facilitated this by transitioning the bank towards a private cloud architecture, virtualising all the intermediate platforms, including those that support critical processes.

The Benefits of HP’s Solution

Simplified management modelAny user can access the desktop and virtualised systems through the thin clients.

Improved user experienceUsers can access the bank from anywhere at any time.

Increased securityUsers can remotely access their desktop without being able to store data locally.


The evolution of Banco Sabadell’s technology infrastructure has transformed the way its branches operate too. They have become virtualised environments, operating without PCs or servers, where user desktops and print functions are managed centrally from the data centre. This means that, no matter what the user profile is or the banking device, all access to desktop and virtualised sys-tems is done through thin clients.

This solution helped to simplify and unify the management model and, ulti-mately, increased security as users were able to remotely access their desktop without having to store data locally. This has enabled the bank to roll-out an initiative whereby its sales managers can access the bank’s system, using HP’s new ElitePad tablet, from any location in a flexible, secure and personalised way.

“What we do is relevant. We make it

matter.”


Banco Sabadell wanted to transform its technology investment, shifting from a CAPEX to an OPEX model and adopting a a pay-for-use system for ICT assets and services. HP facilitated this by transitioning the bank towards a private cloud architecture, virtualising all the intermediate platforms, including those that support critical processes.


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