Business Update 1 - Workbook Unit 1 to 5 - 44 Pag
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Transcript of Business Update 1 - Workbook Unit 1 to 5 - 44 Pag
1 First contact
l .A Meeting people
Grammar - questions 1 Wr i te t h e q u e s t i o n s f o r t h e a n s w e r s b e l o w us i ng
where, whot, who, which, when, how, how many
o r how often. M o r e t h a n o n e a n s w e r may be poss ib l e .
Vocabulary - jobs 2 Ñ a m e t h e p e r s o n y o u w o u l d t a l k t o in each
s i t ua t i on . C h o o s e f r o m t h e box be low .
a Whe-re- do u p j uve-?
Paris.
In Zur ich .
wo rk in accounts .
personal assistant j e c o p t i o n t s f cour ier
secur i ty guard accountant IT eng ineer
sales manager c leaner secretary
a You arrive at w o r k for t he f i rs t t ime.
The, fe-ce-p-rioni^i"
b You wan t to see the boss , but he's not in the of f ice.
I'm a secretary. c There's a mistake in your paysl ip th is month .
Sixty peop le w o r k in the company. d You cannot get into your of f ice. The door is locked.
Mr Pater.
A t 9 a.m.
e You mus t send s o m e d o c u m e n t s to another company.
go to w o r k by train.
I'm f ine, thanks .
live in t he c i ty centre.
I take the No. 7 bus.
f You can' t f ind a d o c u m e n t you left on your desk last night.
? g You cannot open your e-mai ls.
h You can' t answer a sales enquiry.
go to co l lege t w o days a week.
m
My boss is OK.
i You need the address of a cl ient.
3 Wr i t e d o w n all t h e j o b t i t l es t h a t y o u k n o w in Eng l ish . Use y o u r d i c t i o n a r y if necessary .
Q Pronunciat ion - in tonat ion in questions
A O CD1 TR1 L is ten t o t h e i n t o n a t i o n in t h e q u e s t i o n s . Put an up a r r o w S — M o r a d o w n a r r o w a f t e r each q u e s t i o n , d e p e n d i n g o n t h e i n t o n a t i o n .
a What 's your ñame?
b H o w do you do?
c Where does she w o r k ?
d H o w do you get t o wo rk?
e Which depa r tmen t does she wo rk in? -train driver
f What 's her boss like?
g Where is your desk?
h Wh ich one is Jorge?
¡ When do you s tar t w o r k ?
• CD1 T R 2 N o w l is ten aga in a n d repea t . Try t o c o p y t h e i n t o n a t i o n p a t t e r n .
B ® CD1 T R 3 In t h e f o l l o w i n g t y p e s o f s p e e c h t h e r e are t yp i ca l p a t t e m s o f i n t o n a t i o n . L is ten a n d w r i t e in if t h e i n t o n a t i o n g o e s u p N — * o r d o w n X .
a wh~ q u e s t i o n s
What are you do ing?
b yes/no q u e s t i o n s ?
Do you wan t a dr ink?
c o r d i n a r y s t a t e m e n t s
My ñame is S imón.
First contact
l.B More about people
Grammar - present simple or present progressive tense 1 C ross o u t t h e i nco r rec t f o r m .
a I wefk I am working in the Sales Depa r tmen t th is week.
b She gets I 's getting up at six o 'c lock every morn ing .
c Our t ra inees study / are studying fo r t w o years.
d H o w are you enjoying / do you enjoy your j o b ?
e They go I 're going t o co l lege on Thursdays and Fridays.
f He likes to keep fit so he cycles ¡ 's cycling t o wo rk .
g We play I 're playing in the local footbal l team each week.
h I read / 'm reading a g o o d book at the moment .
¡ I ///ce / 'm liking wo r ld music.
j What t y p e of compu te r do you use / are you using at w o r k ?
k I'm living I Uve in a b ig house w i th s o m e f r iends at present.
I What are you doing / do you do r ight n o w ?
Listening - likes and dislikes 2 ® CD1 T R 4 L is ten t o t h e d i a l o g u e s . W h i c h
í tems in t h e d i scuss ion d o e s each speake r l ike o r d i s l i ke? Wr i t e l ikes (L) o r d is l i kes (D) aga ins t t h e ac t i v i t i es be low . If t h e r e is n o t e n o u g h i n f o r m a t i o n , w r i t e d o n ' t k n o w (DK) .
a get t ing up early 6 L
b get t ing up late
c publ ic t ranspor t
d cycl ing
e walk ing
f spo r t on TV
g footbal l
h basketbal l
i reading
j classical music
k hip hop
I wor ld music
Business Update
Wri t ing - your l i festyle 3 N o w w r i t e n o t e s a b o u t y o u r l ikes a n d d is l i kes
u n d e r t h e f o l l o w i n g head ings .
a habi ts and rout ines I Üjcg. ge-t-fing op earlcj. I di¿>lik.e. ...
b spor t
c leisure act iv i t ies
4 Wr i t e a s h o r t m e s s a g e t o y o u r p e n pal say ing w h e r e y o u l ive, w h a t y o u d o in y o u r spa re t i m e a n d w h a t y o u r l ikes a n d d is l i kes are. (Wr i te a b o u t 5 0 wo rds . )
To: Sophie Stotz
CC:
Subjec t : I n t e rne t pen pal chat c lub
Dear Soph ie ,
I l ive i n . . .
Q Pronunciat ion - l ink ing w i th do
A ® CD1 T R 5 L is ten t o t h e reco rd ing and w r i t e in l ink ing marks f o r w o r d s w h i c h , w h e n s p o k e n , r u n t o g e t h e r . T h e n p rac t i se say ing t h e q u e s t i o n s .
a H o w w d q j / o u ^ j d o ?
b Do you like your j o b ?
c Where does he l ive?
d Where do they w o r k ?
e What do you know abou t t ranspor t?
f What does Bob th ink?
g Do they play footbal l o f ten?
h Does the company sell b icyc les?
i What do you do at the w e e k e n d ?
j Do w e star t at n ine?
B • CD1 T R 6 L is ten a n d p rac t i se say ing t h e f o l l o w i n g .
a D o you . . .?
b Does he . . .?
First contact
Quíz - What do I know?
Start here •>
W h a t w o u l d y o u s a y ?
What w o u l d y o u say in t h e f o l l o w i n g s i t ua t i ons? If y o u can , r e c o r d y o u r a n s w e r s a n d l i s ten t o yourse l f .
Juan: Pardon. Which
H o w w o u l d you greet the fo l low ing :
1 a f r iend?
2 your boss?
3 someone you meet for the f irst t ime?
H o w w o u l d you f ind ou t the fo l low ing in format ion:
1 a person's ñame?
2 h is /her address?
3 h is /her te lephone number?
4 h is /her j o b ?
Talk abou t wha t you are do ing now.
Talk abou t your spare- t ime act iv i t ies.
P o i n t s
_ / I
_ / I
/ 1
/ 1
/ I
/ I
/ I
/ 2
/ 3
T o t a l / 1 2
N o w check y o u r a n s w e r s o n • p 1 5 6
If you have scored six or less, go to the B l u e run. If you have scored seven or more, go to the B l a c k run.
Blue run
1 A b a d c o n n e c t i o n o n t h e t e l e p h o n e m e a n s t h a t y o u d o n o t hear s o m e o f t h e c o n v e r s a t i o n . C o m p l e t e t h e q u e s t i o n s t h a t y o u ask t o g a i n t h e m iss ing i n f o r m a t i o n .
Ana: Hi, Juan. Look, Tve go t g o o d news. I go t
that j o b ! I s tar t on . . .
Juan: Sorry. Whe-n do y o g t a r t ?
Ana: I s tar t on Tuesday. I'm work ing in the . . .
Depar tment .
Ana: Transpor t . The bad news is that I s tar t wo rk
at ... in the morn ing .
Juan: Oh, sorry. What t ime ?
Ana : 6 a.m.l But the j o b is very near my home,
in it 's not far at all.
Juan: Where ?
Ana : Sto t t ing ton. It takes j us t . . . to ge t there .
Juan: H o w long ?
Ana : Fifteen minutes, so very quick. I met ... today.
Juan: Sorry, w h o ?
Ana: María. She's very . . .
Juan: What ?
Ana: Friendly. She s h o w e d me my of f ice. There
are ... peop le in t he same of f ice w i th me.
Juan: Pardon. H o w many ?
Ana: Eight. They were all ve ry ...
Juan: What
Ana: I f in ish w o r k at . . . It's qui te early, isn't i t?
Juan: Sorry. What t ime ?
Ana: 2 p.m., so lots of f ree a f te rnoons !
2 C o m p l e t e t h e sen tences us i ng t h e v e r b in b racke ts . C h o o s e t h e co r rec t t e n s e . N o t e : M o r e t h a n o n e a n s w e r may be p o s s i b l e a n d s o m e may n o t need c h a n g i n g .
Sam: Where are you going
Bet ty : home. (go)
? (go)
Stuart : H o w many peop le .
for M ig ros? (work)
Jane: .. (not know)
Nina: Why are you
(learn)
Kate: For my j o b . Everybody
English nowadays. (speak)
Engl ish?
Business Update
d Tom: H o w are you
Claire: Fine! I
e Mark: When do you
(start)
Emma: I
on? (get)
t he j o b ! ( love)
work?
at 6 p.m. (start)
f Jade: We
at 9 a.m. and I f in ish
to co l lege on
Wednesdays. (go)
Nei l : What are you ? (study)
Jade: We are business, (s tudy)
Black run
1 Use t h e p r o m p t s t o w r i t e t e n q u e s t i o n s t h a t y o u w o u l d ask a n e w t r a i n e e at w o r k .
Which depa.f-t-me.n-t are, CJOO in?
Where
H o w
a
b
c
d H o w many
e H o w of ten
f When
g What
h Who
J
Which
Where
2 C o m p l e t e t h e sen tences be low, a d d i n g t h e i n f o r m a t i o n in b racke ts . A d d any a d d i t i o n a l v o c a b u l a r y w h e r e n e e d e d .
a S imón: She goes t o w o r k by bus.
Julie: No, she doe^n'-t. She. goe.^. b i j -tra-in.
(by train)
b Rachel: He's wo rk ing in Recept ion th is week.
Steve: No, he
c M igue l : He plays footbal l at the weekends .
Helena: No, he
. .(basketbal l)
d Alex: She lives in the c i ty cent re .
Nuria: No, she
..(the suburbs)
e Carón: They're s tudy ing at co l lege one day
a week .
Félix: No, they
( two days)
f Tony: She's s ings in a choir.
Lee: No, she
..(in a j azz t r io)
g S imón: He wa lks to work .
James: No, he
(cycles)
h John: The company makes big prof i ts.
Sophie : No, it
. .(small prof i ts)
¡ Emma: He's playing tennis .
Roger: No, he
. . (badminton)
j June: She likes her boss a lot.
Phill ip: No, she
. . (much)
3 Transía te t h e s e s e n t e n c e s in to y o u r o w n l a n g u a g e in y o u r n o t e b o o k . T h e n c ióse t h i s b o o k a n d t rans ía te y o u r sen tences back in to Eng l i sh .
a She knows a lot abou t our t ranspor t sys tems.
b I love spor t . What abou t y o u ?
c I live near my work .
..(in Personnel)
9
1 1 First contact
l.C A suitable job
Reading an ar t ic le 1 Read t h e t ex t qu i ck l y a n d t i ck ( • ) w h i c h
c o m m e n t is t r u e .
A Virtual Careers Fair
A t a t r a d i t i o n a l c a r e e r f a i r s , e m p l o y e r s a re t r y i n g t o find t h a t v e r y s p e c i a l e m p l o y e e , a n d f u t u r e e m p l o y e e s , d ressed i n t h e i r bes t su i t s , a re l o o k i n g f o r t h e j o b o f t h e i r d r e a m s . T h e e v e n t cos t s a l o t o f m o n e y a n d e v e r y b o d y w a s t e s a l o t o f t i m e . B u t a l l t h a t is c h a n g i n g . R e c e n t l y 6 , 0 0 0 s t u d e n t s f r o m ac ross E u r o p e a t t e n d e d t h e s e c o n d v i r t u a l ca reers f a i r i n c y b e r s p a c e . A f t e r r e g i s t e r i n g o n l i n e , s t u d e n t s w e r e g i v e n a u s e r n a m e a n d a p a s s w o r d t o access a s i t e . O n c e l o g g e d o n , t h e y e n t e r e d a v i r t u a l b u i l d i n g w i t h seve ra l f l o o r s , each d e d i c a t e d t o a d i f f e r e n t w o r k sec to r , s u c h as i n f o r m a t i o n t e c h n o l o g y o r a c c o u n t s . T h e first v i r t u a l f a i r l as t J a n u a r y w a s n o t i n t e r a c t i v e , b u t t h i s t i m e t h e o r g a n i z e r s a d d e d a c h a t r o o m . ' W e a re t h i n k i n g o f a d d i n g a v i r t u a l ca fe n e x t t i m e , ' says H o b s o n s , ' so t h a t s t u d e n t s c a n c h a t t o each o t h e r a n d n e t w o r k . '
G u s B r a d b u r y , w h o has a q u a l i f i c a t i o n i n I T , w a s d e l i g h t e d . ' T h e r e ' s n o w a y I c o u l d t a k e t i m e o f f t o g o t o a t r a d i t i o n a l ca ree rs f a i r , ' says G u s . ' A n d l o g g i n g o n f r o m h o m e w a s c h e a p e r a n d f as te r t h a n t r a v e l l i n g t o a t r a d i t i o n a l ca ree rs fa i r . ' S ince c h a t t i n g o n l i n e w i t h r e p r e s e n t a t i v e s f r o m T e x a s I n s t r u m e n t s , G u s has been i n v i t e d t o a n i n t e r v i e w i n M u n i c h . H e f o u n d t h e v i r t u a l f a i r u s e f u l f o r g e t t i n g i n f o r m a t i o n , b u t n o w he's l o o k i n g f o r w a r d t o m e e t i n g r e a l p e o p l e . ' T a l k i n g f a c e -t o - f a c e g i ves y o u a b e t t e r i m p r e s s i o n o f t he c o m p a n y . I t ' s t h e d i f f e r e n c e b e t w e e n w a l k i n g i n t o a s h o p a n d s h o p p i n g o n l i n e ' , he says .
Source: Barr, D (ND). A Virtual Careers Fair. Retrieved from The Times.
a Vir tual fairs are a g o o d th ing .
b Vir tual fairs are a bad th ing .
c The text doesn ' t give an op in ión about v ir tual fairs.
Read t h e t ex t aga in a n d say if t h e f o l l o w i n g s t a t e m e n t s are t r u e (T) o r fa lse (F) . If t h e r e is e n o u g h i n f o r m a t i o n , w r i t e d o n ' t k n o w (DK) .
a A vir tual fair cos ts the organizers less than a t radi t ional careers event.
b A vir tual fair reaches more fu ture employees.
c A vir tual fair saves t ime and money.
• •
Students can log on to a vir tual fair webs i te for f ree.
Students can ge t all the informat ion they wan t on the webs i te .
You can ge t a bet ter j o b at a vir tual fair.
You can get a j o b immediately.
Chat t ing on the Internet is bet ter than a face- to- face interview.
n o t
• • •
•
10 ] B u s i n e s s U p d a t e
Vocabulary bui lding 3 Fill in t h e g a p s , c h o o s i n g f r o m t h e b o x be low .
cha t room username onl ine IT ne two rk
in terv iew logged on -cyborspacc- password
a The careers fair isn't real - it happens in
CLjbe-tepa.ee. .
b To access the Hobsons ' webs i te you need
a and a
c To make the webs i te interact ive, the organizers
a d d e d a
d Next t ime, there wil l be a v i r tual cafe so that
s tudents can
e Gus Bradbury
and chat ted _
f rom home
to peop le f r o m
Texas Inst ruments.
f Gus has go t a qual i f icat ion in
g You ge t a bet ter impress ion of peop le at a
face- to- face
Listening for in format ion 4 O CD1 TR7 L is ten t o t h e m o n o l o g u e s a n d
w r i t e d o w n t h e i n f o r m a t i o n a b o u t each p e r s o n .
N i c k
J o b _
Nick likes
Nick disl ikes
2 | Start ing work j 2.A Contact by phone
Grammar - auxi l iary verbs do, be, have 1 C h a n g e t h e f o l l o w i n g s e n t e n c e s in to q u e s t i o n s
us i ng do, be o r have. Pay a t t e n t i o n t o w o r d o rder . M o r e t h a n o n e a n s w e r may be poss ib le .
a He likes th is des ign.
Doe.^. he- lilce. - t t to de-^ign?
b You're wo rk ing till 6 p.m.
c Yes, my appo in tmen t is w i th Mr Dupont .
d They ' re happy w i th our p roduc ís .
Vocabulary - phrasal verbs 2 M a t c h t h e v e r b s ( a - f ) t o t h e a d v e r b s in t h e b o x
t o m a k e as m a n y phrasa l v e r b s as y o u can .
a cali b a c t , ca.ll up d p ick
b ho ld e pass
c put f get
t h rough up back on
3 Wr i te t e n sen tences , each c o n t a i n i n g a d i f f e r e n t ph rasa l v e r b .
a Pll cali bacL late-r.
e You start at 9 a.m.
f Yes, I use the t ra in every day.
g I live in Paris.
h Yes, I have f i led the sales f igures.
i They wan t to change suppl iers.
j He's go t a n e w secretary.
k I wo rk in Barcelona.
Business Update
4 C o m p l e t e t h e sen tences w i t h t h e c o r r e c t f o r m o f o n e o f t h e f o l l o w i n g v e r b s : take, make, hold, speak, see, cali, help. The re may be m o r e t h a n o n e answer .
a Daimler. H o w can I help you?
b Helio, who ' s , p lease?
c Helio, Sally Smith
d l'd like to to Mr Brown, please.
e Can I a message?
f the line. I'm pu t t ing you th rough .
'd like to an appo in tmen t w i th
Ms Smi th , p lease.
h Fine, you on Tuesday, then .
13 Pronunciat ion - telephone language A • CD1 T R 8 L is ten a n d unde r l i ne t h e w o r d t h a t
is s t r e s s e d .
a H o w can I help you?
b Sam Tobin speak ing .
c Is that Tom?
d Who's cal l ing, p lease?
f I'm pu t t ing you th rough .
g I'm afraid Mr Smith isn't in his of f ice at
the moment .
h Is there anyone else you 'd like to speak t o ?
¡ l'll cali back later.
j Try again s o m e t ime th is a f te rnoon .
B ® CD1 T R 9 L is ten aga in a n d p u t an up a r r o w N — * o r a d o w n a r r o w a f t e r each s e n t e n c e in A c t i v i t y A above , d e p e n d i n g o n t h e i n t o n a t i o n . Prac t ise say ing each s e n t e n c e w i t h t h e r i gh t i n t o n a t i o n .
Wri t i ng a message 5 ® CD1 T R 1 0 L is ten t o t h e d ia logue . Wr i te t o y o u r
boss a b o u t t h e a r r a n g e m e n t s t h a t y o u have j u s t heard . Beg in l ike th i s :
Mr &io¿.ca- <~a.ng "tinte morn ing ...
e Hold the line, p lease.
2 Starting work
2.B The first day
Grammar - modal verbs 1 D e c i d e w h a t c o n c e p t s t h e sen tences b e l o w re fer
t o : ability necessity, possibility, future prediction,
o r polite request.
a Can you use the fax mach ine?
b I mus t cali back tomor row.
c I th ink he wi l l col lect the package later.
d It may be a bit bon'ng at f irst.
e He can teach you h o w to use the compu ten
f There may be o ther more interest ing dut ies.
g You mus t ge t to know everybody quickly.
h First you mus t meet everybody.
¡ I th ink I can remember everybody 's ñame!
j Can you c o m e back later?
k We must dec ide now!
2 Wr i te a sen tence f o r each of t h e s i t u a t i o n s be low . The c o n c e p t s a re s h o w n in b racke ts .
a You are in a j o b interview. Tell your in terv iewer th ree th ings you are able to do. (ability)
I ca.n -tupe. a.nd ose Excel a.nd Ma.c pa.c1¿.a.ge.¿>.
b You have the a f te rnoon off work . Tell your co l leagues th ree th ings they need t o do. (necessity)
c You are p lanning your weekend . E-mail a f r iend tel l ing t hem abou t th ree th ings you may /may not do. (possibility)
d You are th ink ing about the fu ture. Write three th ings that you th ink wi l l happen to you in the next six months . (future prediction)
e You wan t to go on a course at work . Write to your boss asking to go. (polite request)
14 Business Update
Vocabulary - of f ice ta lk 3 C o m p l e t e t h e sen tences , c h o o s i n g f r o m t h e b o x
be low .
get to know give o u t -expect- file
unders tand deals w i th pr int keep
w e l c o m e s fo rge t
e-xpe-Gi-
b l'd like t o
c I th ink I _
you 'd like a cup of co f fee.
everyone quickly.
d Our recept ionis t answers the i r quest ions.
e At Recept ion, w e
h o w the of f ice works .
v is i tors and
informat ion about the company.
f Wendy
g You mus t _ up to date.
h Can you p lease?
the c o m p a n y payrol l .
the mai l ing list
these documen ts ,
¡ I must s o m e address labels.
to go back and I must not _ see Wendy.
4 M a k e a l ist in Engl ish of all t h e t h i n g s t h a t y o u d o at w o r k . Use y o u r d i c t i o n a r y if necessary .
Pronunciat ion - stress • CD1 TR11 L is ten t o t h e r e c o r d i n g a n d unde r l i ne t h e s t r essed w o r d s .
a 1 Can you c o m e at f ive?
2 I can c o m e at f ive.
b 1 I mus t go now.
2 Mus t you go n o w ?
c 1 Will she c o m e ?
2 She'll come.
d 1 We can meet on Thursday.
2 We can meet on Thursday.
e 1 He'll do it.
2 He wi l l do it.
f 1 I must cali Phil.
2 I must cali Phil.
g 1 She may get the job .
2 She may get the j o b .
h 1 Can I help you?
2 I can help you , I know I can.
2 Starting work
Quiz - What do I know?
Start here - • W h a t w o u l d y o u s a y ?
W h a t w o u l d y o u say in t h e f o l l o w i n g s i t u a t i o n s ? If y o u can , r e c o r d y o u r a n s w e r s a n d l i s ten t o yourse l f .
a Say t w o express ions that you w o u l d use on the te lephone.
b Make an a r rangement on t he te lephone. Cover the fo l low ing po in ts : w h o you wan t t o see, t he t ime and date of the appo in tment .
c Descr ibe an act iv i ty that you can do.
d Write abou t t w o th ings that you mus t do this week .
P o i n t s 12
_ / 4
/
T o t a l / 12
N o w check y o u r a n s w e r s o n • p 1 5 6
If you have scored six or less, go to t he B l u e run. If you have scored seven or more , go to the B l a c k run.
I ue run
1 C o m p l e t e t h e sen tences , c h o o s i n g f r o m t h e b o x be low .
do (x2) does (x2) d id (x2) have (x2)
'm (am) '«-O 5 ) is 're (are)
a Who js .
b
cal l ing, p lease?
you go t an appo in tmen t?
c I put t ing you t h rough to
Mr Mart in i .
d he speak Spanish?
you wan t an appo in tmen t w i th
Mr Marks?
f She .n't like her j o b .
.n't seen Cara th is morn ing .
h We.
i They
having a party.
.n't en joy t he f i lm.
j Greta
k Who
wai t ing in Recept ion.
you speak to yesterday?
I Is he French? H o w you know?
2 The f o l l o w i n g sen tences a re i nco r rec t . Rewr i te t h e m cor rec t l y .
a Do you can use a compu te r?
C-an Ljou itee. a. compu-fer?
b We must t o go now.
c We do can meet on Fr iday?
d He'll be to back tomor row.
e I can to speak three languages.
f I'm not sure I can if come.
g May you he lp me?
Business Update
h I can see Ms Bates? I have an appo in tment . d He be back tomor row.
i I'm go ing home. You wi l l c o m e w i th m e ?
j Must you c o m e back and see me later? Thanks.
f She
speak th ree ianguages.
speak th ree Ianguages.
I'm not sure.
see Ms Bates? I have an
appo in tment .
I wan t to go to the gym.
c o m e w i t h me?
you
Black run
1 Us ing q u e s t i o n t a g s o f aux i l i a ry o r m o d a l v e r b s , m a k e t h e f o l l o w i n g sen tences i n to q u e s t i o n s .
a You live in t he c i ty cent re, don'-r CJOU ?
b He's wo rk ing for Daimler, ?
c My appo in tmen t ' s at 7 a.m., ?
d You can help me,
e She cal led earlier,
f You go t our in format ion pack, ?
g They are com ing w i t h us, ?
h You wi l l do those e-mai ls, ?
¡ We can' t c o m e at 6 p.m., ?
j You w o n ' t forget , ?
k No one cal led, ?
_ get hold of Bob. He
be away on hol iday f r om
tomor row.
I You aren' t busy,
2 C o m p l e t e t h e s e n t e n c e s w i t h can, will, must o r may. M o r e t h a n o n e a n s w e r may be poss ib le .
a We can meet on Wednesday or
on Friday. Which is bet ter fo r y o u ?
b We go now, or w e
be late.
c o m e or I
not. It depends if I'm busy.
Transíate t h e s e sen tences i n to y o u r o w n l a n g u a g e in y o u r n o t e b o o k . T h e n c i óse t h i s b o o k a n d t rans ía te y o u r sen tences back i n to Eng l i sh .
a I mus t learn the j o b quickly.
b She can speak four Ianguages.
c They may give me the job .
Starting work
2.C About the company
Reading an ar t ic le 1 H o w easy is ¡t t o access s o m e o n e ' s p r íva te
e -ma i l ? D o e s y o u r b o s s have access t o y o u r e -ma i l ? W o u l d y o u m i n d if he o r she d i d ?
2 Read t h e t ex t a n d check y o u k n o w t h e f o l l o w i n g vocabu la r y . Wr i te d o w n y o u r de f i n i t i ons . Use y o u r d i c t i o n a r y if necessary .
a mon i to r
b human r ights
abuse
d pro tect ion
e cause harm
f take someone to cour t
g insults
h sexual harassment
i f ines
j a r ight to pr ivacy
No surtí thing as a prívate e-mail Anyone can m o n i t o r y o u r e-mai ls a n d
voice messages. I n m a n y businesses,
bosses already do . Howeve r , t he H u m a n R igh ts
A c t gives y o u a legal r i g h t to pr ivacy, a n d y o u r
boss shou ld te l l y o u i f he or she is read ing y o u r
e-mai ls. E - m a i l abuse is c o m m o n , b u t is i t
s ta f f or employers w h o need p ro tec t i on most?
Inapp rop r ia te o r offensive e-mai ls are c o m m o n ,
a n d can cause a c o m p a n y h a r m . Employees
have been taken t o c o u r t b y the i r compan ies for
sma l l abuses, such as b o o k i n g ho l idays o n the i r
c o m p a n y e -ma i l . B u t somet imes the abuse is
m o r e serious a n d involves insu l ts to col leagues,
or sexual or racial harassment.
I n t e r n a t i o n a l cou r t s have i m p o s e d m i l l i o n s
o f do l la rs i n fines a n d s ta f f have gone t o j a i l . So
is a n emp loyees r i g h t t o p r i v a c y j us t a m y t h ?
O r are t he company ' s business interests m o r e
i m p o r t a n t ? I n t he U S , n o employee has yet
w o n a case a b o u t a r i g h t to pr ivacy . Recent ly ,
t w o C a l i f o r n i a n s t o o k t h e i r c o m p a n y t o c o u r t ,
b u t t he j u d g e t o l d t h e m t h a t t h e y c o u l d n o t
expect p r i v a c y w h e n t hey used e q u i p m e n t
p r o v i d e d fo r c o m p a n y business.
I n E u r o p e , t h i n g s are a b i t d i f f e ren t . I n 1998,
t he E u r o p e a n C o u r t o f H u m a n R i g h t s sa id
t h a t wo rke rs have 'a reasonable r i g h t t o p r i vacy '
w h e n t h e y m a k e a n d receive p h o n e cal is at
w o r k . Log i ca l l y , t he same r u l i n g s h o u l d app ly
t o e - m a i l . Just because t he c o m p a n y o w n s the
e q u i p m e n t a n d the sys tem, i t does n o t have
t he r i g h t to m o n i t o r i t . B u t so f tware houses
say t h a t businesses w h i c h d o n o t check t h e i r
employees ' e -mai ls s i m p l y d o n o t u n d e r s t a n d
t he dangers o f e - m a i l .
Source: Adapted from Boughton, I. (2000, September 4). No such thing as a prívate e-mail. The Guardian. Retrieved from www.guardian.co.uk/media/2000/sep/04/newmedia. madeleinebunting
18 B u s i n e s s U p d a t e
Read t h e t e x t aga in a n d say if t h e f o l l o w i n g s t a t e m e n t s a re t r u e (T) o r fa l se (F) . If t h e r e is n o t e n o u g h i n f o r m a t i o n , w r i t e d o n ' t k n o w (DK) .
a It is poss ib le to mon i to r all emp loyees ' e-mai ls.
b Your boss need not inform you if he or she is reading your e-mai ls.
c It can be against company rules to book your hol iday on company e-mai l .
d The pun ishment for send ing abusive e-mai ls can be a pr ison sentence.
e Employees have taken the i r emp loyers to cour t for hassl ing t h e m .
f In Europe, employees have a bet te r r ight to pr ivacy on e-mail than in the US.
g Compan ies w h i c h sell so f tware say that moni tor ing e-mai ls is g o o d business pract ice.
•
Listening - changing an appointment 4 O CD1 T R 1 2 L is ten t o t h e f o l l o w i n g t e l e p h o n e
cal is a n d w r i t e d o w n t h e c h a n g e s t o t h e a p p o i n t m e n t s .
Cali 1
Cal len
1 s t appo in tment :
2 n d appo in tment :
Place:
Cali 2
Cal len
" I s t appo in tment :
2 n d appo in tment :
Place:
Cali 3
Cal len
1 s t appo in tment :
2 n d appo in tment :
Place:
3 | Consumer power
3.A The right product
Grammar - adject ives in comparisons 1 Wr i te t w o sen tences c o m p a r i n g t h e l a p t o p w i t h
t h e n e t b o o k f o r each ad jec t i ve be low .
a heavy The- lap-top i¿. he-avie-f - than -fhe.
oe.-rbookL.
The. oe.-t-bookL ten'-r a¿> he-avij a.s -the. lap-top.
b l ight
c expens ive
d cheap
e s low
f fast
g smal l
useful
j a t t ract ive
h big
2 Business Update
Vocabulary - producís 2 Wr i t e t h e ñ a m e s o f t h e p r o d u c í s .
a MPs placer
b
c
d
e
f
g
3 Wr i te t h e ñ a m e s o f t e n o b j e c t s t h a t y o u use a t w o r k . Use y o u r d i c t i o n a r y if necessary .
a pompirte-r f
b g
c h
d i
e j
Q Pronunciat ion - comparat ive forms A H o w d o y o u p r o n o u n c e t h e w o r d e n d i n g s ?
• CD1 T R 1 3 L is ten a n d check .
* N o w p rac t i se say ing t h e m cor rec t l y .
a l ighter
b cheaper
c b igger
d longer
e heavier
B H o w d o y o u p r o n o u n c e than a n d as in t h e f o l l o w i n g s e n t e n c e s ?
a This compu te r isn't as fast as that one.
b This bat te ry lasts longer than that battery.
c My mob i le phone is more at t ract ive than yours .
d My phone doesn ' t s tore as many phone numbers as yours .
e The pnce of phone calis isn't as expensive.
f I live fu r ther f r om w o r k than you .
g The laptop is heavier than the netbook.
h Your mobi le isn't as useful as mine.
• CD1 T R 1 4 L is ten a n d check . # N o w p rac t i se say ing t h e m cor rec t l y .
3 Consumer power
3.B Anyone for e-commerce?
Grammar - condi t ional sentences 1 M a t c h t h e heads o f t h e sen tences ( a - j ) t o t h e ta i l s ( 1 - 1 0 ) .
T h e r e may be m o r e t h a n o n e answer .
i m sor ry -
Cali me
If you give me your phone number,
If you o rder you r CDs today,
Books and CDs are cheaper
If you use a pro tec ted site,
If you travel a lot,
If you jus t use t hem at weekends ,
It's much qu icker
If you take the bus,
1
2
3
4
5
6
7
8
9
1 0
if you buy t h e m on the Internet.
if I am late.
if you take the train.
mobi le phones are cheap.
it 's cheaper.
buy ing on the Internet is qui te safe.
I can cali w i th t he in format ion.
you can have t h e m at h o m e tomor row.
if you need any help.
you need a laptop.
I I P
2 D e c i d e w h a t p lan o f ac t ion w o u l d be necessary in each o f t h e f o l l o w i n g s i tua t ions and c o m p l e t e t h e sen tence .
a If an Internet sel l ing site makes a mistake and
sends you t he w r o n g product , y o ca.n _ e n d
r t ba.dc.
b If you haven' t go t a phone number w h i c h you
need.
,„„miUU_Ú\\\
d If t he pr ice of CDs goes up,
e If you buy a f r iend a b i r thday present she has
already got ,
f If you are in a s t range c i ty and you ge t lost,
c If you miss the bus and you are in a hurry,
Business Update
Vocabulary - nouns and verbs 3 M a t c h a n o u n f r o m t h e box b e l o w t o a c o r r e c t
v e r b ( a - j ) . M o r e t h a n o n e a n s w e r may be poss ib le .
a p roduc t sales staff money t ime
the Internet a CD a phone number
a pr ice a cred i t card music an address
a o rder a. product
b was te
c save
d play
e del iver
f use
g buy
h b rowse
i pay
j leave
Wr i te d o w n t w o m o r e e x a m p l e s f o r each o f t h e v e r b s above . Use y o u r d i c t i o n a r y if necessary .
a ocóex some _b_-ftioare., orde.r a booV~
Q Pronunciat ion - stress A T h e sen tences b e l o w can be s t r essed in d i f f e r e n t
ways . M a t c h t h e heads ( a - c ) t o t h e ta i l s o f each s e n t e n c e ( 1 - 3 ) .
a If you pay by cred i t ca rd ,
b If you pay by cred i t card ,
c If you pay by credit card,
1 they add t w o per cent to the bilí.
2 they bilí you at t he end of the mon th .
3 l'll repay you later.
• CD1 T R 1 5 L is ten a n d check . 4 N o w p rac t i se say ing t h e m cor rec t l y .
B • CD1 T R 1 6 L is ten t o t h e f o l l o w i n g m i n i -d i a l o g u e s . In each case, t w o r e s p o n s e s a re g i v e n w h i c h have d i f f e r e n t s t ress . T ick ( • ) t h e r e s p o n s e y o u hear.
a Sue: When d id you get here?
1 Bil l : I arrived on Friday.
2 Bil l : I ar r ived on Friday.
b Tina: Where d id you get that C D ?
1 Jane: I got it f r om Amazon.
2 Jane: I got it f r om A m a z o n .
Susan: What Ianguages can you speak?
1 Mat t : I can speak Spanish and Japanese.
2 Matt : I can speak Spanish and Japanese.
Helena: H o w do you get t o w o r k ?
1 Pol: I take a bus.
2 Pol: I take a bus.
Klara: Who d id you give the f i le t o?
1 Yuri: I gave it to t he boss.
2 Yuri: I gave it t o the boss.
• •
2 3
3 Consumer power
Quiz - What do I know?
Start here - • W h a t w o u l d y o u s a y ?
W h a t w o u l d y o u say in t h e f o l l o w i n g s i t u a t i o n s ? If y o u can , r eco rd y o u r a n s w e r s a n d l is ten t o yourse l f .
a You ask a shop assistant for some P o i n t s in format ion abou t compu te rs . Say t w o d i f ferent ways you can do th is. _ / 4
b Using than and as, say t w o sen tences that compa re p roduc ís . / 4
c Wri te t w o sentences using adject ives such as cheap to descr ibe a p roduc t you bough t recently. / 4
T o t a l / 12
N o w check y o u r a n s w e r s o n • p 1 5 6
If you have scored six or less, go to t he B l u e run. If you have scored seven or more , go t o the B l a c k run.
I have a w o r s e j ou rney to w o r k
you do.
Can you pay t he bilí? Tve go t _
money than you have.
h This book is interest ing than the
last one I read.
I'm very busy. I haven't go t
t ime as you have.
f ree
2 Us ing if, r e w r i t e t h e t w o sen tences t o m a k e o n e sen tence .
a You order someth ing on the Internet. You may
be d isappo in ted .
I f upo order _b_me.-ttvmg on -tine In-re.rne.-r,
Ljoo mat j be. di^.a.ppoini'e.d.
b You buy a more expens ive compu ten You'll
ge t a bet ter deal .
c You wan t to know the pr ice of t he IX 150 . Cali
PC Wor ld now.
Blue run
1 C o m p l e t e t h e sentences , c h o o s i n g f r o m t h e box be low. N o t e : The same w o r d may be used m o r e t h a n once .
as than more less fewer much
d Your co l league is go ing to the photocopier .
Ask h im t o ge t you some paper.
e Don ' t buy a laptop. You like a b igger screen.
a l'll do that j o b tomorrow. I'll have more
t ime then.
b I haven' t go t as many CDs Ben.
My c o m p u t e r has a be t te r keyboard
yours.
My of f ice isn't f r iendly as yours.
L inda w o r k s in a very b ig of f ice. Mine is
smaller. There are peop le .
f Get a mobi le phone. You need to keep in touch
w i th the of f ice at all t imes.
g They need to get a sat nav. They haven't got one.
h He wants be t te r qual i ty p ic tures on his TV. He
mus t buy an H D set.
i The of f ice mus t be more ef f ic ient. We need to update our compu te rs .
j You mus t buy more expensive loudspeakers . You wan t louder music.
2 C o m p l e t e t h e sen tences us ing do, don't, can, must, will, may a n d should a t leas t once .
a If you shop on the Internet, y o can nearlcj
a l i o a y f i nd u?haf y o loan-f.
b If you pay by cred i t card on the Internet,
3« Black run
1 C o m p l e t e t h e q u e s t i o n s by us i ng t h e p r o m p t s in t h e a n s w e r s .
a Megan :
Customer:
c Customer:
Megan :
d Customer:
M e g a n :
e Jude:
Paul:
f Nicole:
Sofia:
g Sadie:
Ewan:
h John:
H o w can I help y o ?
I'd like to know someth ing about
ne tbooks , please.
b Customer: Which
Megan : The ne tbook is much faster than
t he laptop.
H o w ?
The XL mode l cos ts about $ 7 5 0 .
H o w ?
The bat te ry shou ld last abou t th ree
months .
Hi , Paul. Tve j us t bough t a new
laptop!
Great. What ?
Why ?
Because my oíd one is b roken!
It's as s imple as that .
Can you c o m e round on Tuesday?
No, sorry. I can' t . What
Wednesday?
I can't f ind the CD I want anywhere
in town.
Sandra: Why on the
c If you o rder a book on t he Internet,
d If you b rowse the Internet,
e If the Internet company makes a mistake,
f If you receive an e-mai l you do not recognize,
g If the Internet company goes bankrupt ,
h If you use a secure site,
¡ If the s tore hasn' t go t the CD you wan t in
stock,
j If you check the pr ices on t he Internet,
k If you pay by cred i t ca rd ,
Internet?
3 Transía te t h e s e sen tences i n to y o u r o w n l a n g u a g e in y o u r n o t e b o o k . Then c i óse th i s b o o k a n d t rans ía te y o u r sen tences back i n to Eng l i sh .
a My English is bet ter than yours.
b If I w o r k harder, I may get a be t te r j ob .
c I need a fas ter compu ten
3 Consumer power
3.C Testing issues
Listening to a repor t 1 (D CD1 TR17 L is ten t o t h e s h o r t r e p o r t o n l a b o u r
c o n d i t i o n s in San Sa l vado r a n d a n s w e r t h e q u e s t i o n s be low .
a What is the pr ice of a T-shirt on a US c a m p u s ?
b What is the amoun t paid to a wo rke r for one
T-shir t?
c What is the percentage of the w a g e s against
the retail pr ice of a sh i r t?
d H o w much is t he mater ial cost fo r each
T-shir t?
e What w o u l d the cos t of labour be if the T-shir ts were made under cond i t ions of p rope r l iving wages?
Reading an art ic le 2 Read t h e t e x t qu ick ly . Why w a s t h i s t e s t i m o n y g i v e n ?
Testimony of Li l i in San Salvador M y ñ a m e is L i l i . I a m a s i n g l e m o t h e r . M y d a u g h t e r is f o u r y e a r s o í d . I w o r k e d i n t h e c o m p a n y A p p l e T r e e b e g i n n i n g o n F e b r u a r y 12 , 2 0 0 7 , a n d e n d i n g o n J u n e 2 3 , 2 0 0 9 . I w o r k e d a s a s e w i n g o p e r a t o r . I n t h a t f a c t o r y t h e y m a k e s h o r t s , s p o r t s s h i r t s a n d T - s h i r t s o f t h e l a b e l s A n v i l , D e l t a , F r u i t o f t h e L o o m a n d o t h e r s .
A t t h i s f a c t o r y y o u h a v e t o w o r k f r o m 6 : 4 0 a . m . t o 7 p . m . e v e r y d a y , w i t h a s m a l l 1 5 - m i n u t e b r e a k i n t h e m o r n i n g , a n d l u n c h f r o m 11:45 a . m . t o 1 2 . 4 0 p . m . S a t u r d a y s y o u w o r k u n t i l I I a . m . o r 4 p . m . W h e n t h e r e w a s l o t s o f w o r k , a t t i m e s w e h a d t o w o r k u n t i l 11 p . m . T h e y p a i d u s t h e m í n i m u m w a g e o f $ 6 2 e v e r y t w o w e e k s a n d a s m a l l b o n u s f o r w o r k i n g o v e r t i m e . I u s u a l l y c o u l d e a r n $ 1 1 0 , o r a t t h e m o s t , w o r k i n g m a n y h o u r s o f o v e r t i m e , $ 1 2 5 .
W h e n y o u b e g i n w o r k i n g t h e r e , t h e y a s k f o r p r e g n a n c y , l u n g , a n d b l o o d t e s t s , a n d d e d u c t a t o t a l o f $ 2 3 o u t o f t h r e e p a y c h e c k s . T h e b a t h r o o m s w e r e d i r t y a n d t h e m a n u a l w o r k e r s h a d t o c l e a n t h e m . T h e y g a v e u s t a p w a t e r t o d r i n k , n o t p u r i f i e d w a t e r l i k e i n s o m e o t h e r c o m p a n i e s . T h e r e w e r e n ' t a n y f a n s , a n d b e c a u s e o f t h e i n t e n s e h e a t , i t w a s i m p o s s i b l e t o w o r k w e l l . I f w e c o m p l a i n e d t o t h e g e n e r a l m a n a g e r , h e w o u l d t e l l us t h a t w e h a d t o w o r k h a r d e r . I n J u n e t h e y f i r e d m e .
Source: unknown
2 6 Business Update
3 Read the tex t aga in a n d t i ck ( • ) t h e co r rec t answer.
a Lili's w o r k i n g cond i t ions were :
1 decen t
2 very g o o d
3 very poor
b The fac to ry makes:
1 c lo thes
2 compu te r hardware
3 mobi le phones
c Lili wo rked over t ime:
1 because she had to
2 because she needed the money
3 both 1 and 2
d The worke rs have a lunch break w h i c h is:
1 15 minutes
2 5 5 minutes
3 3 5 minutes
e The worke rs f ind it d i f f icul t to w o r k because:
1 of the heat in the fac tory
2 of the radio be ing t oo loud
3 there is no water
f H o w oíd is Lili's daugh te r?
1 4
1;
What does Lili usual ly earn?
1 less than $ 1 0 0
2 $110
• • • • • • •
•
• • •
•
Vocabulary - matching 4 M a t c h t h e w o r d s ( a - j ) t o t h e de f i n i t i ons ( 1 - 1 0 ) .
1 a g u m m e d paper
b mouse
c m ind -numb ing
d mot ion
mono tony
t o nod of f
fo reman
shi f t
base wages
do rm
the hand-he ld dev ice used w i th a compu te r
a person w h o supervises others ' w o r k
shor t fo r do rm i to ry - a large room conta in ing several beds
earn ings before over t ime
movemen t
sheets w i th adhesive glue on one s ide
t o be a lmos t as leep
relent lessly ted ious
dull and bo r ing / rou t ine
1 0 t he per iod of t ime w o r k e d by someone
Wri t i ng 5 Use t h e I n te rne t t o research i n f o r m a t i o n
c o n c e r n i n g w o r k e r e x p l o i t a t i o n . Wr i t e t o a l a b o u r o r g a n i z a t i o n t o f i n d o u t m o r e a b o u t i ts w o r k a n d t o see h o w y o u c o u l d he lp its cause . (Wr i te a b o u t 5 0 w o r d s . )
4 I At work
4.A Getting to work
Grammar - preposit ions in direct ions 1 C o m p l e t e t h e sen tences , c h o o s i n g f r o m t h e b o x
b e l o w .
a long (x2) t o (x2) at d o w n (x2)
on t h rough in in f ront of across
You wa lk a ±o the end of the road.
You turn left and wa lk b Graf ton St
for abou t 1 0 0 met res . You c o m e c a
square. You wa lk d the square and
e Banham St. Af ter abou t 2 0 0 metres,
there 's a church f your r ight, and jus t
af ter that there 's a shopp ing cent re . You wa lk
g the shopp ing cent re and
h s o m e s teps and i
a main road. The stat ion is j you .
I'll meet you k the news kiosk
I the stat ion. OK?
Vocabulary - categoriz ing 2 L o o k a t t h e w o r d re l a t i onsh ips b e l o w a n d
c o m p l e t e t h e m iss i ng w o r d s .
N o u n
a appo in tmen t
b
V e r b
appoin-r
place
c enqu i ry
d
e pho tocop ie r
f w o r k
g
h
bui ld
p roduce
3 Pu t t h e w o r d s f r o m t h e b o x b e l o w i n to t h e c o r r e c t c o l u m n . S o m e w o r d s may b e l o n g t o m o r e t h a n o n e ca tego ry .
appo in tmen t landmark w o r k p lacement
d o c u m e n t escalator compu te r j o b
enqu i ry apar tment ent rance pho tocop ie r
company prof i t o f f ice
W o r k B u i l d i n g s P r o d u c t s
4 A d d t h r e e m o r e w o r d s t o each ca tego ry . Use y o u r d i c t i o n a r y if necessary .
Work e-mail, fi l ing, -relephoning
Bui ld ings
Products
enter
Listening - directions 5 • CD1 TR18 Listen and write down the directions
in note form.
OtC, come, ...
6 Complete the sentences, choosing a preposition from the box below.
up at (x3) outside in through into inside out of orí
Doug said he wanted to buy Sarah a birthday
present so she agreed to meet him a a±
the top of the escalator b Brent
Cross shopping malí. Sarah was often late, but
for once she was c time. She went
d the escalator and waited for ten
minutes e Virgin Megastores.
Doug was never late, so she wondered where he
was. She asked a passer-by if there was another
escalator in the malí. He told her there were two
more, one f the other end of the malí,
and one g the big department store.
Sarah walked quickly h the malí, but
Doug wasn't i the other escalator
either.
Then she went j the department store
and found the escalator there. Still no sign of Doug.
She pulled her mobile k her handbag,
and called his number. No reply.
D Pronunciation - prepositions A Circle the schwa /a/ sound.
a across Paris
b towards noon
c along the road
d in front of the desk
e into London
f onto budgets
® CD1 TR19 Listen and check. •• Now practise saying them correctly.
B Underline the stressed preposition.
a It's on the table. No, I said on the table, not under it.
b Walk down the road. No, I said down the road, not up the road.
c Go up the escalator. No, I said up the escalator, not down the escalator.
d l'll meet you at the station. No, I said at the station, not opposite the station.
e See you in the coffee shop. No, I said in the coffee shop, not outside it.
• CD1 TR20 Listen and check. ^ Now practise saying them correctly.
4 I At work
4.B Arriving at work
Grammar - verbs 1 Read t h e d i a r y be low . Wr i te a sen tence us ing t h e
v e r b s f o r each day 's en t ry .
M o n d a y 1 8 F e b r u a r y
fce.ma.rd Carr - arr A p.m.
M o n d a y 2 5 F e b r u a r y
'¿ara - 5 p.m
T u e s d a y 1 9 F e b r u a r y
Plañe. Zorich 10 a..m.
T u e s d a y 2 6 F e b r u a r y
Mee-fing on K.IT p ro jec t - I0 a.m.
W e d n e s d a y 2 0 F e b r u a r y
Computer seminar all dat j
W e d n e s d a y 2 7 F e b r u a r y
Help neto -trainee (all a f - ternoon)
T h u r s d a y 2 1 F e b r u a r y
Tul - meet ing II :50 a-rrv
T h u r s d a y 2 8 F e b r u a r y
Leave earlc^ fyjdo cla5.£5
F r i d a y 2 2 F e b r u a r y
í-ac-fofi^ visrf - 9
F r i d a y 1 M a r c h
Travel -fo Paris -p.m.
S a t u r d a y 2 3 F e b r u a r y
Tennis lO'rfh Jim 2 p.m.
S a t u r d a y 2 M a r c h
Weekiend in - the ci-ttj
S u n d a y 2 4 F e b r u a r y C o n c e r t - T h e Phoenix fcand
S u n d a y 3 M a r c h
a see
I 'm seeing fcernard Carr a t A p.m. on Monday.
b take
c a t tend
d mee t
e visi t
f play
9 go
h see
i have
j help
k leave
I travel
m spend
3 0 Business Update
4.B
Wri t i ng - a diary 2 In y o u r n o t e b o o k , c o m p l e t e y o u r d i a r y f o r t h e
nex t w e e k . Th ink o f w o r k c o m m i t m e n t s , soc ia l ac t i v i t ies , a p p o i n t m e n t s a n d m e e t i n g s t h a t y o u a re g o i n g t o .
Vocabulary - nouns and verbs 3 M a t c h t h e w o r d s f r o m t h e b o x t o t h e c o r r e c t
v e r b . You may use each w o r d o r p h r a s e m o r e t h a n once .
a meet ing a v is i tor w o r k d i rect ions
a look a plan someone a j o b help
an appo in tmen t a break a seat
a give
b make
c do
d have
e expec t
f take
g s tar t
4 Wr i te t w o a d d i t i o n a l w o r d s t h a t can g o w i t h each v e r b in A c t i v i t y 3. Use a d i c t i o n a r y if necessary .
a give. a. spe-e-ch, give. ins-troG-tions
c
d
e
f
g
Q Pronunciat ion - fo rmal or in formal? A €> CD1 T R 2 1 L is ten a n d m a r k w i t h an a r r o w if
t h e i n t o n a t i o n g o e s u p V — ^ o r d o w n in t h e e x p r e s s i o n s be low .
a H o w do you d o ?
b My name's Claire Whi te.
c Good morn ing . H o w can I help y o u ?
d Tve c o m e t o see Madame Dupont .
e Would you like to s ign the v is i tors ' b o o k ?
f Wou ld you like to take a seat?
• CD1 T R 2 2 L is ten aga in a n d repea t .
B ® CD1 T R 2 3 L is ten a n d say h o w t h e e x p r e s s i o n s b e l o w a re d i f f e r e n t f r o m t h o s e in A c t i v i t y A .
a Hi !
b Great to see you aga in !
c H o w are you do ing?
d Terrif ic!
e Take care l
f See you later!
g Have f un !
h Good luck!
i Hope it goes we l l !
j Bye!
• CD1 T R 2 4 L is ten aga in a n d repea t .
31
At work
4.C In the office
Grammar - preposit ions 1 L o o k at t h e p i c t u r e a n d say w h e r e t h e í tems a re .
Use t h e f o l l o w i n g e x p r e s s i o n s : under, in front of, on ( x3) , in ( x2 ) , opposite, near ( x2 ) , on top of, above, next to.
f The cupboa rd is
g The f i les are
the córner.
a There are large boxes on_
b There are small boxes
boxes.
c The radiator is
the f loor.
. the large
h The f i l ing cab inet is
w indow.
¡ The map of the c i ty is
the cupboa rd .
the
the wal l
the w indow.
the w indow.
d The desk is
room.
the midd le of the
j The compu te r is
k The printer is
the desk.
I A man is s tand ing
the computer .
t he desk.
e There's a l ight the desk.
Vocabulary - containers 2 Ma tch t he ob jec ts ( a - h ) t o w h a t t hey may con ta in
( 1 - 8 ) . M o r e t h a n one answer may be poss ib le .
s tat ionery cupboard
penci l ho lder
handbag
1 compu te r b
2 money, normal ly co ins a
3 diary b
4 box of A 4 pr int ing paper c
5 f i les d
e 6 make-up
f
7 archive boxes 9
8 pens and penci ls h
Wri t i ng - likes and dislikes 3 Wr i te t o a f r i e n d d e s c r i b i n g y o u r o f f i ce . Say
w h a t y o u l ike a n d d is l i ke a b o u t it. (Wr i te a b o u t 5 0 w o r d s . )
To: M a r t i n Thomas
CC:
Subject : M y new off ice
Hi,
M y new off ice is real ly ...
Pronunciat ion - weak forms and silent le t ters H o w d o y o u p r o n o u n c e t h e e n d i n g s o f t h e w o r d s
o w ?
compu te r
paper
pho tocop ie r
scanner
pr inter
consumer
radiator
opera tor
i co lour
• CD1 T R 2 5 L is ten a n d check . • N o w p rac t i se say ing t h e m cor rec t l y .
B Ci rc le t h e s i len t l e t t e rs in t h e f o l l o w i n g w o r d s .
a c u ( g b @ r d
b b r i g h t
c d a r k
d f u r n i t u r e
e l i s t e n
• CD1 T R 2 6 L is ten a n d check . N o w p rac t i se say ing t h e m cor rec t l y .
C Wr i t e six o t h e r w o r d s w i t h ~er, ~ o r o r -our e n d i n g s . Use y o u r d i c t i o n a r y if necessary .
a holde.r
b
D W h a t is t h e p r o n u n c i a t i o n ru le a b o u t ~er, ~ o r a n d ~ o u r w o r d e n d i n g s ?
4 At work
Quiz - What do I know?
Start here - • W h a t w o u l d y o u s a y ?
What w o u l d y o u say in t h e f o l l o w i n g s i t u a t i o n s ? If y o u can , r e c o r d y o u r a n s w e r s a n d l i s ten t o yourse l f .
H o w w o u l d you ask for d i rec t ions to :
1 a local s h o p ?
2 a rai lway s ta t ion?
3 the c inema?
Give d i rect ions to :
1 your home.
2 your work .
Discuss t w o act iv i t ies that are in your d iary for th is week .
Say wha t you like or disl ike abou t t he room that you are in.
P o i n t s
_ 7 1
_ / !
_ l \
_ / l
_ / I
_ / 4
/ 3
T o t a l / 12
N o w check y o u r a n s w e r s o n • p 1 5 6
If you have scored six or less, go to the B l u e run. If you have scored seven or more , go t o the B l a c k run.
I ue run
1 Us ing t h e p r o m p t s , w r i t e sen tences . A d d v o c a b u l a r y w h e r e necessary . M o r e t h a n o n e a n s w e r may be poss ib le .
a What t i m e / y o u / c o m e / t o m o r r o w ?
lOha-f -time, can L^OO come, -romorrou)?
b W e / m e e t / a t 6 p.m. th is evening.
c W h e r e / y o u / w o r k / a t the m o m e n t ?
d S h e / g o / t o w o r k by bus /eve ry day.
e They /no t / l i ke / t he co lour of the wal ls .
f My c o m p u t e r / n o t / w o r k / t o d a y .
g You / l i ke /your j o b ?
h l / go /away / th i s weekend .
¡ Mr Parke r /expec t / you?
j W h e n / y o u / g o / h o m e ?
k Wha t / you / l i ke /do ing in your spare t ime?
I Whe re / you /p l ay tenn is?
2 C o m p l e t e t h e sen tences , c h o o s i n g f r o m on, at,
in, by o r to.
a We live in Rome.
b The plañe landed 1 p.m.
c Meet me
d I live
the stat ion.
16 West lake Rd.
e She travels to wo rk t ra in.
f You can f ind the answer in the book
page 3.
g They wen t France last year.
3 : 4 5 - a h The plañe gets in
quar ter four.
¡ I left the fi le my desk.
Business Update
4.Q
j The inst ruct ion manual is
hand drawer of my desk.
k Can you c o m e Monday?
the left-
I I'm tak ing a week 's hol iday
January.
Black run
1 C o m p l e t e t h e sen tences w i t h t h e v e r b s in b r a c k e t s in t h e c o r r e c t t e n s e .
Dear Alice,
As yon a know (know), I b
d
e
(start) work lasf week, and -ffiis ¡5 j u s f \o \e\\
on how I c (get on). I'm
(leam) fasf, and I
(enjoy) mysel f immensely.
5ome o f {he -fecfinical sfu-f-f f
(be) a brr d i f f icurr , and I g
(not like) {he Accounís DepaArr\er\{ very muc/ i ,
bu{ I h (love) working on fAe
computar.
Vvhen nobody i
I c a n even j
(watch),
(play) a game or
-fwo, such as Crazy Tax.i. I have
k (not meet) my ¿>oss ye\.
She I (be) away on Aoliday
a l ihe rr)Omen{. She i5 m
(come) ¿ack nex.+ week, and I am
n (look forward) f o
meeí'mg her {hen. People o
(say) she is very n ice.
Bye f o r now,
Love, (Srecj
2 C o m p l e t e t h e sen tences , c h o o s i n g f r o m t h e box be low .
about to (x3) out of f r om
for (x2) by (x2) wi th
a l'd like to speak ID_ Mr Brett, p lease.
b I'm phon ing _
tomor row.
c She's ta lk ing
d He isn't com ing
e You c o m e
turn r ight.
the meet ing
_ a col league.
t ra in.
f A t Recept ion, ask
Director.
g I wan t
the stat ion and
the Sales
h He asked his boss
see the manager.
more money.
i He can' t c o m e to the phone. He's deal ing
a customer.
j I o rde red a CD
k They sent it to me
Amazon .com.
post .
3 Transíate t h e s e sen tences i n to y o u r o w n l a n g u a g e in y o u r n o t e b o o k . Then c i óse th i s b o o k a n d t rans ía te y o u r sen tences back i n to Eng l i sh .
a The appo in tmen t is on Monday.
b Meet me at the c inema.
c The exerc ise is about prepos i t ions.
4 l At work
Reading an art ic le 1 Read t h e t ex t qu i ck l y a n d c h o o s e o n e o f t h e f o l l o w i n g t i t l es f o r it.
a A r t increases prof i ts
b More colour, more w o r k
c A r t and t he of f ice env i ronment
ompanies have always used a r two rk ¡n the public aneas o f thei r offices in orden t o p romote • thein image. They usually choose abstract art, which is mone neutral and open t o interpretat ion
than tradit ional paintings, but they tend t o avoid controversial works , because they do not know how people might react and they don ' t want t o upset thei r staff o r thei r customers. However, nowadays, companíes are no longer investing thei r prof i ts ín ar t just t o project a distinctive, go-ahead image. Psychologists have discovered that carefully chosen a r two rk can reduce employee stress. W i t h more people spending longer hours in the office looking at thei r computers, ar t is a stimulating alternative focus. It is the 'new caffeine' according t o one leading psychologist - providing stimulation in dull and bor ing offices.
The t roub le w i th many new open-plan offices, w i th rows and rows of computers, is that they are sterile o r bland. A r t gives splashes of colour, though colour ¡tself can be a problem. There is no doubt that colours are very powerfu l and can reduce o r raise stress levéis, says consultant Theo Gimbel. Bright reds and oranges make people w o r k faster. But if colour can ¡ncrease output , it can also exhaust workers so that they star t t o make errors. He recommends an office scheme that is mainly blue, t o p romo te calm, w i th some pastel orange colours t o raise creative energy levéis. So does putt ing a r t on the walls w o r k just like a pay rise? Deutsche Bank, which employs about 10,000 people in the City, certainly thinks so. It has 2,500 works by wel l -known contemporary artists at its London Wal l offices. The collection is w o r t h about £2.5 million.
Source: Spittle, D (2001, July 11). Art for work's sake. The London Evening Standard.
36 Business Update
2 Read t h e tex t aga in a n d t i ck ( • ) t h e cor rec t answer.
a Compan ies use ar t t o :
1 p ro jec t a posi t ive image
2 make employees more p roduc t i ve
3 do both 1 and 2
b Compan ies like:
1 t radi t ional pr ints
2 mode rn controvers ia l ar t
3 abst rac t art
c A r t is ca l led the 'new caf fe ine ' because:
1 it makes peop le w o r k be t te r
2 it increases stress
3 peop le like it
d Open-p lan of f ices are:
1 un interest ing
2 fhend ly
3 noisy
e The best of f ice co lour scheme is:
1 br ight o range and dark b lue
2 b lue and palé orange
3 b r igh t red and palé o range
f Deu tsche Bank has:
1 its o w n ar t co l lec t ion
2 a vir tual art co l lec t ion
3 an ar t co l lect ion in its of f ices
Vocabulary - col locat ion 3 M a t c h t h e v e r b s ( a - j ) t o t h e i r p a r t n e r s ( 1 - 1 0 ) .
M o r e t h a n o n e a n s w e r may be poss ib le .
F ind a n o t h e r w o r d o r e x p r e s s i o n t o g o w i t h ( a - j ) in A c t i v i t y 3. Use y o u r d i c t i o n a r y if necessary .
• • •
• • • • • • • • •
• •
pcó^e-Ct a pro-Prr grourth
Directions 5 Us ing t h e d i r ec t i ons t h a t y o u w r o t e d o w n in
A c t i v i t y 5, p a g e 2 9 , m a r k t h e a n s w e r s t o t h e q u e s t i o n s b e l o w o n t h e map .
a project 1 controversial works
b avoid X 2 energy levéis
c help \ profits
d invest i ' 4 output a
e reduce / 5 stress b
f spend ( 6 customers c
g provide V 7 longer hours
h increase ^ v 8 errors
i make 9 an image
i raise 1 0 stimulation
CAFE
9
Which bui ld ing is the w o m a n go ing t o?
Where is the w o m a n at the m o m e n t ?
Mark on the map the directions she needs to take.
3 | Telephone ta lk
5.A How does it work?
Grammar - using the ~ i n g fo rm 1 Rewr i t e t h e sen tences us i ng t h e p r o m p t s .
C h o o s e f r o m t h e f o l l o w i n g w o r d s : for, by, instead of o r without, a n d use t h e -ing f o r m .
a You use t he display screen t o check the numbers of incoming calis.
The display screen is -for che.ok.ing -rhe.
nombe.fe o f incoming ca-lls.
With this key, you can see who ' s cal l ing and can f i l ter your calis.
This key is
To store numbers you cali regularly, use the m e m o r y func t ion .
The m e m o r y func t ion is
You use the redial f unc t ion to save t ime w h e n you can' t get th rough to someone .
You can save t ime w h e n you can' t ge t th rough
to someone
d When you use the loudspeaker you don ' t have to hold the phone to your ear,
With the loudspeaker, you can talk to someone
h You can pick up the phone immediately, or wa i t to see w h o is cal l ing on the display screen w h e n the phone r ings.
You can see who ' s cal l ing on the display screen
You press the t ransfer key to put a cali t h rough to someone else.
You can pu t a cali t h rough to s o m e o n e else
If you are on hold and the music is t o o loud, th is key is t o contro l t he vo lume,
If you are on hold and t he music is t o o loud,
this key is
f You can talk t o more than one person at the same t ime w i th the con ference func t ion .
The con ference func t ion is
j You use the voicemai l to receive messages.
The voicemai l is
k To pick up your messages, dial the vo icemai number 7 8 0 1 .
You can p ick up your messages
I You use t he cali t ransfer func t ion to f o rwa rd your calis to another ex tens ión.
You can f o rwa rd your calis to another extens ión
Vocabulary - verbs 2 C o m p l e t e t h e sen tences , c h o o s i n g a v e r b f r o m
t h e box be low . Use each v e r b o n l y once .
get on hear ar range means shows
send iaker lend br ing fo rgo t pick up
a Can you -falce. these f i les to t he
Accoun ts Depar tment , p lease?
b The meet ing has been cancel led. That
w e can go home early.
j Give me your e-mai l address and l'll
you the f igures.
k Oh no ! My pen isn't wo rk i ng . Can you
me you rs?
Q Pronunciat ion - in tonat ion A • CD1 T R 2 7 L is ten t o th i s c o n v e r s a t i o n , t h e n
p rac t i se r e a d i n g it w i t h a par tner .
Eric: What 's th is for?
Ma lco lm: It's for d iver t ing calis t o another phone.
Eric: What happens if l p ress th is key?
Ma lco lm: The display screen s h o w s the number of t he person cal l ing.
Eric: Is there a con ference cali func t ion? H o w does it w o r k ?
Ma lco lm: You need to press th is so you can ta lk to t w o peop le at t he same t ime.
B A s k y o u r p a r t n e r f i ve w /7~ q u e s t i o n s . O n c e t h e y have a n s w e r e d , s w a p ro les .
c Can you me that fi le, p lease?
d Oh dear, I to tell Kim about the
meet ing .
e Could you speak a litt le louder? I can' t
you ve ry wel l .
f We need to talk about our sales f igures.
Can w e a mee t i ng?
g Stop d is turb ing me ! I must w i t h
my work .
h Don ' t the phone immediately.
People wil l th ink you aren ' t ve ry busy!
¡ The display screen the number
of the person cal l ing.
Telephone talk
5.B The line's engaged
Grammar - future tenses 1 Complete the sentences using the verb in
brackets and either the future or the present progressive tenses. More than one answer may be possible. a We'll ha-ve (have) a break at 11 a.m. to get a
cup of coffee.
(not go) to college next week as my boss needs me in the office.
(wait) for a hospital
appointment.
b Mr Fowler
d Don't worry. I _ to the problem.
e Bill isn't here yet. We without him.
(leave) this week.
(start) work on Monday.
(find) a solution
(start)
h These figures look wrong, so (not work) with them.
i I think there's a mistake in these figures.
I (check) them again.
j Tve explained the problem twice. I (not do) it again.
k I (cali) back laten
40 Business Update
Vocabulary - telephones 2 M a t c h t h e w o r d s a n d ph rases ( a - j ) w i t h ( 1 - 1 0 ) t h a t have t h e s a m e o r s imi la r m e a n i n g s .
a queue 1 need
b busy ^ " ^ - ^ ^ 2 f in ish
c bil l ing s ta tement ) 3 cont inué
d link ( 4 engaged
e begin \ 5 fix up
f comp le te wai t ing t ime for someth ing
g require 7 accoun t s ta tement
h get t h rough to 8 connec t
¡ arrange 9 star t
j get on w i t h 1 0 contac t
L o o k at t h e w o r d s in each c o l u m n in t h e t a b l e be low. The le t te r u has a d i f f e ren t s o u n d in each. Put t h e w o r d s in t h e box in t h e co r rec t c o l u m n , acco rd ing t o t h e s o u n d t h e u le t te r makes in each.
jus t s p u m lucky fun music b u m hundreds
func t ion up urgent guy f u m e p roduc t vo lume
bus \\ use \ j u : \ tu rn \ 3 : \ buy \ a i \
• CD1 T R 2 8 N o w l is ten a n d check . ^ N o w p rac t i se say ing t h e w o r d s .
5 ! Telephone talk
5.C You're in charge!
Language - preferences 1 C o m p l e t e t h e sen tences t o exp ress y o u r
p re fe rence . C h o o s e f r o m t h e box be low .
prefer l'd rather l'd prefer is/are bet ter for me
f to go to w o r k by t ra in / to go to wo rk by bus
g ge t t ing up la te /ge t t ing up early
a small o f f i ce / la rge of f ice
l ' d rathe-r icork. in a. ama.ll of f ice..
b a meet ing on Thursday/Fr iday
h go to the c i n e m a / g o t o a cafe th is evening
¡ s tudy in g r o u p s / s t u d y by myself
c learning at co l lege/ learn ing on the j o b j reading a book /wa tch ing te levis ión
d t ea /co f fee k hol idays in the mounta ins /ho l idays by the sea
e leave now/ leave later I do spo r t /wa t ch spor t on TV
42 Business Update
Vocabulary - dialogues 2 C o m p l e t e t h e sen tences , c h o o s i n g f r o m t h e b o x
be low .
out Jvpr back (x2) again up (x2)
a round away on (x2) ahead
a Phill ip: Are you go ing ou t th is even ing?
Susan: No, I'm staying in .
b Ass is tant : Can I help you?
Customer: No, I'm jus t look ing ,
thank you.
c Migue l : Do you wan t to leave a message?
Nuria: No. I'll t ry
thanks.
later,
d Sophia: Can I ask a ques t ion?
Vanessa: Yes, of course , go
e Customer: Can I have a size 12?
Assis tant : I'm afraid w e have so ld
of that size.
f Chloe: Is Sara com ing on Wednesday?
Sophie : No, she ge ts f r om Paris on Friday.
g Brad: What is the meaning of th is w o r d ?
Jennifer: If you don ' t know the mean ing , look
it in the d ic t ionary.
h Jason:
Clare:
¡ PA:
Cal len
mus t set my alarm as I have to ge t
at 6 a.m.
Oh , that is really early.
I am afraid Mr Kent is busy at
t he momen t .
This is the th i rd t ime I have cal led
I must speak to
Mr Kent now!
j Nasser: Can I speak to Bob, p lease?
Gregor: Bob doesn ' t live here any more.
He's moved
k Callen Can I cali h im di rect ly
th is l ine?
Secretary: Yes, that is his new number.
I Carol : H o w are you ge t t ing
?
Lee: Well, I have been very busy.
9 Pronunciat ion - consonants Say the f o l l o w i n g w o r d s a n d p u t t h e m in to t h e r i gh t c a t e g o r y be low .
Ch ina
message
June
e d g e
genera l
ca tch
geog raphy
ch ip
cheap
b a d g e
m a n a g e
j o b
gen ius
co l lege
C a t e g o r y 1 /tJ7 C a t e g o r y 2 / d V
China
rr\e.:saage.
® CD1 T R 2 9 L is ten t o t h e r e c o r d i n g a n d check . * N o w p rac t i se say ing t h e m cor rec t l y .
5 I Telephone talk
Quiz - What do I know?
Start here •> W h a t w o u l d y o u s a y ?
W h a t w o u l d y o u say in t h e f o l l o w i n g s i t u a t i o n s ? If y o u can , r e c o r d y o u r a n s w e r s a n d l i s ten t o yourse l f .
a Give answers to : P o i n t s 1 Can I speak to Peter B rown ,
p lease? _l ]_
2 Thanks a lot. _ / J_
b Say the ñames of t w o ob jec ts on your desk and wha t they are for.
e Sam
c Wri te d o w n t w o th ings that you like. _ / 2
d N o w use your t w o i tems t o wr i te sentences express ing a preference that s tar t w i t h one of t he fo l low ing , l'd rather, I prefer or l'd prefer. / 4
T o t a l / 12
N o w check y o u r a n s w e r s o n • p157
If you have scored six or less, go to the B l u e run. If you have scored seven or more , go to the B l a c k run.
Blue run
1 C o m p l e t e t h e sen tences , c h o o s i n g a c o n t r a c t e d f o r m f r o m t h e b o x be low .
'd (x2) Ye(x2) 's (x4) isn' t
haven' t doesn ' t ( x2 ) don ' t
a Hur ry up. Were. late.
b I like a cappucc ino , please.
No, Mr Bell here. He.
away at t he moment .
d We can' t s top for a cof fee. We
go t t ime.
c o m e into the of f ice on
at co l lege. Fridays. He
f This func t ion is for f i l ter ing calis. It
really useful .
No, it
w i t hou t it.
What
they like our new des ign?
matter. I can manage
Ken like?
j I can' t dec ide wh ich phone to buy.
What: the d i f fe rences?
k I like to know more people.
The f o l l o w i n g t e l e p h o n e c o n v e r s a t i o n is m ixed up . N u m b e r t h e c o n v e r s a t i o n in t h e c o r r e c t o rder .
a I'm sorry, I d idn ' t qui te get that ñame. Could you repeat it, p lease?
b My name's El izabeth Gr imshaw. Put me th rough . I need to speak to Mr Clark at once.
• • • •
c But I need to speak t o h im r ight now.
d Of course. Please hold the line. I'll pu t you th rough .
e Hel io. I need to speak to Mr Clark. Right now. It's urgent .
f Thank you . I'll make sure he calis you back. [
g Gr imshaw. El izabeth Gr imshaw.
h Er, Ms Gr imshaw, I'm afraid he's busy at the moment . He can' t take your cali .
i I know, I'm sorry. Can I take your ñame and number? I'll get h im to cali r ight back as soon as he's f ree.
j Yes, of course . Now, your ñame is . . .?
k I to ld you - El izabeth Gr imshaw. The number is 0 8 4 3 1 4 8 2 8 2 .
I SBG Hold ings. H o w can I help y o u ? | l |
•
44 | Business Update
5.Q
Black ru
1 U n s c r a m b l e t h e w o r d s ¡n t h e b o x b e l o w t o f i n d o f f i ce o b j e c t s a n d w r i t e a s e n t e n c e say ing w h a t t hey are used for.
oprap ipcl aeiptsr
cenpi l rapsheren luge kiste
r y m e m o sc ik t sorsises
a A paper clip \e> oaed f o r holding paper
-togei-her.
2 Wr i t e sen tences e x p r e s s i n g w h i c h is y o u r p re fe rence a n d why . Use / prefer, l'd prefer or ... are better/... are more convenient for me as a p p r o p r i a t e .
a t ea / co f f ee
I prefer -tea. Coffee k.eepa me. atoaje.
b p i zzas /bu rge rs
c a glass of beer /a glass of l emonade
d early n ights /ear ly morn ings
e sc ience f i c t i on /c r ime stor ies
f d inner in a Mexican res taurant /d inner in an Italian restaurant
g an evening w i th s o m e f r iends /an evening in f ront of t he TV
h wo r l d mus ic / rap music
i a mo to rb i ke /a car
Transíate t h e s e sen tences in to y o u r o w n l a n g u a g e in y o u r n o t e b o o k . T h e n c ióse t h i s b o o k a n d t rans ía te y o u r sen tences back in to Eng l i sh .
a I'm busy on Saturday. l'd rather c o m e on Sunday.
b I'm pu t t ing you th rough to Charles Hurst.
c I'll cali back later.
5 1 Telephone talk
5.D A mobile solution
Reading 1 C o m p l e t e t h e qu iz .
Are you a mobile phone f reak or a technophobe? Do this quiz and find out.
Your m o b i l e is:
i y o u r b e s t f r i e n d
i i an essent ia l m e a n s o f c o m m u n i c a t i o n
iii an a t t r a c t i v e o b j e c t
iv a necessa ry evi l
You r m o b i l e p h o n e bilí is:
i less t h a n £16 a m o n t h
i i b e t w e e n £16 a n d £32 a m o n t h
i i i b e t w e e n £32 a n d £65 a m o n t h
iv m o r e t h a n £65 a m o n t h
You have l os t y o u r b a g w i t h all y o u r p e r s o n a l o b j e c t s . W h i c h o n e are y o u m i s s i n g t h e m o s t ?
i y o u r MP3 p laye r
i i y o u r m o b i l e p h o n e
i i i y o u r f i les w i t h y o u r class n o t e s
i v y o u r d i a r y
H o w l o n g d o y o u s p e n d o n y o u r m o b i l e eve ry day?
i less t h a n t e n m i n u t e s
i i u p t o o n e h o u r
i i i up t o t w o h o u r s
i v m o r e t h a n t w o h o u r s
Do y o u ever w a l k o u t o f t h e house w i t h o u t y o u r mob i le?
i neve r
i i s o m e t i m e s
i i i o f t e n
iv I h a v e n ' t g o t a m o b i l e
Do y o u s w i t c h o f f y o u r m o b i l e p h o n e
i in t ra ins?
i i in a r es tau ran t?
i i i in c i n e m a queues?
i v in bed?
• • • • • • • • •
• • •
• • •
g W h e n y o u r m o b i l e is s w i t c h e d o f f , h o w o f t e n d o y o u check y o u r vo i cema i l o r t e x t messages?
i e v e r y f i ve m i n u t e s
i i e v e r y t i m e y o u s w i t c h i t o n because y o u n e e d t o use t h e p h o n e
i i i o n c e a day, even i f y o u are n o t us i ng y o u r m o b i l e
iv n o t o f t e n - w h e n y o u r e m e m b e r
• • • •
Has y o u r m o b i l e p h o n e eve r r u n g in t h e c i n e m a o r in an exam?
1 i i
i i i
neve r
o n c e
o f t e n
iv e v e r y t i m e
M a r k i n g
a i 4; ii 2; ¡ii 1; iv 2
b i 1; i i 2; ii i 3; ¡v 4
c i 3; ii 4; ii i 1; ¡V 1
d i o; ii 1; iii 3; iv 6
• • • • e i 4; ii 2; ii i 1; iv o
f i 1; ii 1; ii i 2; iv 4
g i 4; ii 3; ii i 2; iv 1
h i 1; i¡ 2; ii i 3; iv 4;
Once y o u have w o r k e d o u t y o u r resu l t s , check t o see i f y o u are a t e c h n o p h o b e o r a p h o n e f reak . See t h e analys is b e l o w .
Scores
Less t h a n 8: B e w a r e - y o u m a y miss s o m e f u n i f y o u d o n o t m o v e i n t o t h e 2i s t c e n t u r y a n d s t a r t p a r t i c i p a t i n g in t h e m o d e r n w o r l d .
B e t w e e n 8 a n d 16: No w o r r i e s . You s imp l y use y o u r p h o n e t o m a k e y o u r l i fe m o r e p leasan t . You are in n o d a n g e r o f b e c o m i n g a d d i c t e d .
B e t w e e n 17 a n d 25: You r p h o n e t a k e s u p a large p lace in y o u r l i fe . Try p e o p l e s o m e t i m e s f o r a c h a n g e .
25+: You r p h o n e is y o u r l i fe ! Do y o u e v e r t a l k d i r e c t l y t o peop le? M a y b e y o u s h o u l d s w i t c h y o u r p h o n e o f f o n c e in a w h i l e a n d g e t a REAL l i fe .
5.D
Wri t i ng - tex t messages 3 M a t c h t h e t ex t messages ( a - i ) t o t h e s t a n d a r d
Eng l ish e q u i v a l e n t s ( 1 - 9 ) .
Listening - dealing w i th messages 2 ® CD1 T R 3 0 L is ten t o t h e i ns t r uc t i ons a n d w r i t e
d o w n t h e n u m b e r t h a t y o u m u s t p ress o n t h e t e l e p h o n e k e y p a d t o ac t íva te each f u n c t i o n .
F u n c t i o n
a repeat the message
b de lete the message
c save t he message
d go back a s tep
e pause dur ing a message
f resume the message
K e y • • • • • • g return to the beg inn ing of a message • • • • • •
h fast f o rward a few seconds
i sk ip to t he end of t he message
j end the cali
k put a cali on hold
I connec t to your answer machine
m l isten to a message
CU at 5
I GoNa BLS N O T B 4 6
RUF2T?
- I - ! - !
CU L8R
ATB
Go4 l t
GtBZ
Rlx
1 See you later
2 Are you f ree to ta lk?
3 No! No ! No !
4 Get busy
5 I'm go ing t o be late - not be fore 6
6 Relax
7 All t he best
8 Go for it
9 See you at 5
4 Wr i t e a t ex t m e s s a g e t o a f r i e n d . D e c i d e o n s o m e t h i n g y o u w o u l d l ike t o do , a d a t e a n d a p lace. Ask y o u r f r i e n d if h e / s h e is f r ee .