Business Unit or Product Name

Service Research & Innovation Institute

Costa Rica Chapter Proposal

Dr. Carlos ArayaArtinSoft

Agenda

Introducción Kris Singh: President of SRII: SRII

Objective and Motivation (posiblemente en Video Conferencia) 20 minutes + Q&A

Palabras de don Rodrigo Gamez sobre “Biomimicry”

Introducción al Capítulo de Costa Rica: Carlos Araya

Conversación sobre cómo entrarle

Costa Rica Chapter

SRII Background and Opportunity

Era of Service RevolutionCosta Rica’s pattern is similar to developed countriesNeeds National Strategic Direction in this spaceGrowth in Services will continueOpportunity: create a National Brand in Services

IT has been the major driver of the Service Revolution Many existing IT-based players, and many other parties doing researchOpportunity: join efforts from different sectors

Services Research will drive further IT Innovation & Business Productivity

Educational System needs to recognize/act on the spaceBring sense to Science and Technology strategy: funding and scholarships

directionWill enormously benefit from world best-practicesOpportunities: Attract investment / business on Services R&D

Services Science

Technology; Information Infrastructure; Services Models, Analytical Tools, Engineering and Design Workbenches, Theoretical Models; Business Processes/Tools/Methods; Human Factors; Cloud Computing, SaaS; Operations; Professional Services; …

Components:Business strategy,Business process,HR,Fundamental technology

“SRII is an organization that is differentiated in its approach to solve large complex problems”, Kris Singh

“Innovate America …, encompasses the interdisciplinary study of computer science, operations research, mathematics, decision-making theory, social and cognitive sciences, and other fields … to tackle the core problems of innovation in the 21st Century, including … restructure organizations, … manage technological innovation, and … simulate systems with complex behaviors”

“… the interdisciplinary application of science, engineering, and management for … improving services. … contributes to systematic innovation and improved productivity, and is the guiding force for … improved predictability in the productivity, quality, performance, compliance, development, reusability of knowledge, and operational innovation in services.” Paul Horn, IBM

Science & Engineering

Business &Management

Social & CognitiveSciences

Economics & Markets

BusinessInnovation

TechnologyInnovation

SocialInnovation

DemandInnovation

“Service Science, Management, and Engineering (SSME):A Next Frontier in Education, Employment, Innovation, andEconomic Growth”, Jim Spohrer

Costa Rica Chapter

How+Join existing/creating Special Interest Groups (SIGs) inside SRII: Health Care, Tourism, University / Education, IT Services Delivery, Media, Modernization

+Country’s Signature Chapter SIG: Environment-based Services

–Country Brandy opportunity around Biodiversity & Services

Why Environment-based Services

• Leader in several Environmental Services• Several established leading

services/research groups• Highly recognized country brand• Some bio-informatics services will be

needed• Neutral terrain for IT Costa Rican industry• Coalescing several currently separated

spaces: IT value-added services, environmental services, tourism

Environment-based Services (examples)Environmental Services

– Water quantity, quality

– Protection of sources

– Carbon fixation

– Species inventory

– Biodiversity Preservation Services

Design and Development of Sustainability Strategies– Green Intelligence

Bioinformatics-based Services– Green Business Intelligence

– Systems Biology, Executable Biology related services

Natural Capitalism – Valuing the ecosystem services– Natural resources productivity: Complete-System

– Closed-cycle production models

– Comprehensive solution/services business models

©www.natcap.org

Example: Complementing Biomimicry existing research

http://www.scribemedia.org/2008/10/22/float-like-a-butterfly-with-janine-benyus/

http://en.wikipedia.org/wiki/Biomimicry

http://www.asknature.org/strategy/1af8eca3d2fcc53c1453107a5811802f

BioServices Mimicry Hypothesis: mutualism/symbiosis of different species, as opposed as individuals or collectives of a single species, for inspiring innovative Services concepts facilitated by the new technologies

BioServices MimicryServices from the biological stand point: Understanding complex ecosystems, looking for holistic approaches to solve major problems, specially involving different species / verticals

Services as the emergent behavior of sophisticated complex systems

Cecropia’s (Guarumo) Service Partners:Exclusive: Azteca antsNo exclusive: bees, birds, howler monkeys, …

Example: Information and Services

Structure, Describe, Find, Integrate, Share, Store, and Govern Information

“By 2015, the increased maturity and adoption of semantic information

modeling techniques (such as ontologies) will enable two-thirds of the

information management-related tasks currently performed by IT

to be automated and executed by business roles”Gartner (Oct 09)

“The [Services Science Semantics] approach could be used along three points in this spectrum:

– semantic descriptions of standard Web services with the help of WSDL-S, semantic policies, and agreements;

– semantic descriptions of lightweight Web services using Web 2.0 technologies (…);

– and ontology-based profiling of people and organizational aspects of the assets associated with the knowledge services”

Systems Biology Markup Language SBML

Systems Biology Graph Notation SBGN

Business Architecture Semantics

A. Sheth, K. Verma, and K. Gomadam, “Semantics to Energize the Full Services Spectrum”, ACM Jul06

Yahoo’s SearchMonkeys vocabulary, eBay

Original Constituency Proposal

1. Academic Institutionsa. INBIO - National Biodiversity Institute (http://www.inbio.ac.cr/en/default.html )

Center for Research on Biodiversity Informatics and Discovery Sciencec. CENFOTEC (http://www.cenfotec.com/ ) – leading IT education in the regionf. INCAE ( http://www.incae.ac.cr/EN/ )b. EARTH - The School for Agriculture of the Humid Tropic – EARTH (http://www.earth.ac.cr/ing/noticias.php )

(funded by the Kellogg’s Foundation)g. OTS – The Organization for Tropical Studies ( http://www.ots.ac.cr/ )d. CATIE - The Center for Research and Education on Agriculture of the Tropic

( http://www.catie.ac.cr/magazin_ENG.asp?CodIdioma=ENG )e. National Universities: ITCR, UCR, UNAh. National Academy of Sciences

2. IT Global Enterprises: a. Intel, HP, IBM, Microsoft, Cisco, etc.d. Several pharma’s working with academic institutions

3. IT local industry:a. The Chamber of IT and Communications industries - CAMTICb. The Network of Investors - LINK

4. Government

Propuesta de Constitución Lecciones de la Naturaleza para ser exitosos!

– Es una jungla!

– Necesitamos actuar más en Equipo como los leones/lobos

ConstituciónSe busca: personas con alto interés (presentes o referidos) con características

– Capacidades de perseguir oportunidades

– Buen olfato para oportunidades– Instinto– Capacidad de “hacer pasar”

– Atraer otros constituyentes, como altas autoridades– Capacidad de cierre

– Perseverancy y flexibilidad (“resilience”)

– Territorios: Internacionales o nacionales, privados o públicos

– Apoyo de individuos dispuestos a cooperar y aprender

Mantra: Comida para todos, prioridad para los que traigan y cooperen!

Estrategia

1.Determinar la clase de Projectos que queremos2.Determinar las fuentes potenciales de Recursos3.PRIORIZAR: accesibilidad, “tamaño”, y tiempo4.Ser específicos acerca del “Objetivo”5.Acción: “La mayor cantidad de energía en el

menor espacio posible”

The hunt is on!• Nov09 24th Kick-Off of Costa Rican Chapter• Dec09/Jan10 Constitution

–Constitution

–Preliminary Resourcing Definition

–Action Plan

• Jan10 25th to 27th SRII Global Leadership Conference(Ritz- Carlton Hotel, Half Moon Bay, CA)

• Apr-May10 Chapter Public Launch – 1st Conference–Early results

–SIGs Constitution

–Relevant Research/Projects presentations

–Recommendations