Business Transformation: PwC Presents Its Viewpoint on the Integration Fabric

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Business Transformation: PwC Presents Its Viewpoint on the Integration Fabric

Glen Hobbs

DevOps: Agile Operations

PwC

Managing Director

DO5X140S

@ITRevolutionary

#CAWorld


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Abstract

While cloud and digital devices enable 24/7 anywhere, anytime access, these same technologies introduce complex integration challenges. Traditional integration technologies can't keep pace. They are typically costly and brittle and perpetuate dated processes and organizational and governance structures.

Savvy organizations are transforming their integration approaches through innovative technologies combined with organizational and governance change to create a seamless, secure and interconnected ecosystem that can rapidly respond to change.

We present PwC's viewpoint on how to help organizations combine tools, accelerators and business transformation coupled with a new view of integration "roles" that is at the heart of helping business units leverage the flexible tools of the integration fabric and continue to accelerate time to market.

Glen Hobbs

PwC

Managing Director


Agenda

THE BUSINESS CHALLENGE

THE INTEGRATION CHALLENGE

CASE STUDY

THE INTEGRATION FABRIC CONCEPT

THE TECHNOLOGY ENABLERS

OPERATING MODEL ENABLERS

1

2

3

4

5

6


Business demands now outpace IT's ability to respond.

Forces Decreasing IT Responsiveness:

• Disparate Systems & Data

• Fragmented Integrations & “technical debt”

• Diverse Environments

Forces Increasing Business Needs

& Expectations:

• Rate of business change

• Growing Consumerism

• Easy access to SaaS

IT

Business

We are here

The “Digital Divide”


To address this, key shifts are required across the IT operating model.

Principal provider of IT with focuson development and operations

Broker and orchestrator with focus on

Innovation

Linear plan-build-run methodology

Fluid & iterative assemble-to-order

approach

Siloed or business unit driven with single-skilled functionaries

Professional services with

versatile generalists

Overt & controlling

Intrinsic and Empowering

Traditional IT

Model

New IT

Model

SHIFT

Application centric with ‘white space’

integration an afterthought

Integration fabric providing secure interoperability

across ecosystem


The heart of the challenge can be traced to Integration.

Underlying IT challenges produce significant business challenges.

Disparate & Independent

Systems & Data

Brittle InflexibleCostly Slow

Fragmented Integration

Technologies

Diverse Cloud & On-premises Environments

Business Challenges

IT Challenges


A simplistic analogy describes the integration challenge.

How it mostly works today… How it should work …

You have to call the specialist.

You wait your turn to get scheduled.

You have to know exactly what you want.

Specialist comes and wires things up.

Power is turned off affecting others

It’s hard work and takes time.

You pay a bunch of money

If you want to change it—start all over.

The specialist provides standard outlets.

You just plug in when you want.

It’s easy and fast—no waiting.

No need to turn off all the power.

Try it and see if you like it.

Change it around as you like.

Only if there’s something completely different do you call the specialist.

What this needs…

Define a new “Citizen

Integrator” role.

Redefine the

“Specialist” role.

Simple processes for the

“Citizen Integrator.”

Standardized interfaces.

New technology anyone

can use.


PwC Perspective: A Brief History of Integration

?Point to Point:

Service-OrientedArchitecture:

The API:

iPaaS:

Network two systems together

Fast and cheap

Loose coupling (via hub or bus)

Common “canonical” models

Subscriber conforms to the API

Even more granular services and decoupling, via “microservices”

Faster time-to-value

Rich toolkits for “citizen integrators”

Shifts integration burden away from developers

Trend towards APIs that allow late binding (similar to data lakes but for data in flight)

Dynamic “find and bind” based on runtime context and policies

Organizations historically approached integration as an IT function, now they see it as a strategic enabler to quickly respond to changing business conditions.

Increasingly complex (n2 problem)

Hairball architecture

Requires static models and controlled endpoints

Prone to organizational interlocks

Prone to API proliferation

Increased need for advanced developer skills

Still susceptible to challenges of hard-to-change static interfaces

Need to augment with additional integration capabilities

Low market maturity

Emerging trend that needs careful evaluation

Dynamic APIs with Late Binding:


APIs unlock the data and services inside a business.


PwC Perspective: The Integration Fabric Ecosystem

Integration Fabric is a tool kit of accelerators and enablers for integration solutions that reduce complexity, improve time to business value and lowers cost. It includes the Technology Platform(s)with associated knowledge assets (e.g. “canonical models”, solution guidance, leading practices and easy search capabilities) and an Integration Operating Model enables self-service and integration re-use. It is supported and governed by an Integration Facilitation Group (IFG).

Integration Facilitation Group (IFG)

Integration Fabric

Integration Advisor

Provides on-demand guidance & support

Solution Architect

Create new reusable API’s and

integrations.

Software Engineer

Create new reusable API’s and

integrations.

“Business” User

Use pre-defined API’s and integrations.

Approvers (tbd)

Provides final approval before

deployment

Solution ProvidersSolution Consumers

Solution Architect

Use pre-defined API’s and integrations.

Integration ArchitectCreates or approves new data models or

architectures

Technology Operating Model


PwC Perspective: The Integration Fabric as a Foundation


New trends are driving the need for a “citizen integrator.”As the heavy duty enterprise architectures give way to light weight easy to integrate apps with high API capabilities, the concept of citizen integrator will be in high demand.

Apps are connected with clicks, not code, empowering ordinary people to integrate

any app, any platform.

Borders between app categories will melt

away as people mash apps together.

Users will only pay for features they

want, not the ones they don’t.

Apps will be infinitely scalable.

Size of data sets will be trivial.

Apps integrations will be measured in minutes and hours,

not weeks or months.

Customization is not enough. Business turn

to apps that can be tailored to specific needs, workflow.

All apps will be instantly accessible

and usable from mobile devices.

Connecting apps together will be as

simple as pushing a single “connect” button.

Enterprise-grade security features will be standard in every app built at no

extra cost and IT certified.

“By 2017, in large organizations, at least 65% of new integration flows will be developed outside thecontrol of IT departments.” -- Gartner


A New Integration Operating ModelThe target state operating model allows us to redefine integration roles by moving integration work “up the stack.”

From To

Target State Operating ModelCitizen

Integrator

0

Citizen Developer

0

Integration Developer

1000’s

(Deliver 100% integration needs in

“months”)

Integration Architects

“We are all architects.”

Citizen Integrator1000’s

Citizen Developer100’s

Integration Developers

10’s

Integration Architects

<10

More Business Expertise

More Technical Expertise

Today Future

Deliver 50%+ integration needs in “hours.”

Deliver 30-40% integration needs in “days.”

Deliver 10-20% integration needs in “weeks.”

Deliver on demand.


Integration Case Study—Fortune 20 Technology Company

Dependent on deep technical skills limiting throughput

17,000+ integrations (we think) and growing…

26 Redundant & inconsistent integration platforms with $$$M/yr direct and $$$M indirect costs

No community & collaboration

therefore no self-sustaining momentum

Governance focused on control and is ineffective

Standards & GuidanceFocused on instruction guides

lacking automation anddecision support

Little to no automation

Leading to multiple one-off solutions

No E2E workingcode examples


For More Information

To learn more, please visit:

http://cainc.to/Nv2VOe

CA World ’15

http://cainc.to/Nv2VOe

http://bit.ly/1wbjjqX

Business Transformation: PwC Presents Its Viewpoint on the Integration Fabric

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