Business Transformation Management

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“Business Performance Management” A SIL, Inc. A SIL, Inc. Business Transformation Management Facilitated by: Michael Vigil Exec VP – Operations

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Business Transformation Management. Facilitated by: Michael Vigil Exec VP – Operations. Agenda. What is Business Transformation Management (BTM) What are some of the Key Elements? Experiencing change Seeing the possibilities Bringing it all together. What is it?. - PowerPoint PPT Presentation

Transcript of Business Transformation Management

“Business Performance Management”

ASIL, Inc.ASIL, Inc.

Business TransformationManagement

Facilitated by:Michael VigilExec VP – Operations

ASIL, Inc. Proprietary Information

ASIL, Inc.ASIL, Inc.

• What is Business Transformation Management (BTM)

• What are some of the Key Elements?

• Experiencing change

• Seeing the possibilities

• Bringing it all together

Agenda

ASIL, Inc. Proprietary Information

ASIL, Inc.ASIL, Inc.

Business Transformation Definition:

Business transformation is a key executive management initiative that attempts to align the operational and technological initiatives of a company more closely with its business strategy and vision.

What is it?

Business Transformation Management Definition:

Effectively managing the activities required to transform a business to address growing Customer requirements, increase products/services, and drive continuous improvement to maintain a competitive advantage.

ASIL, Inc. Proprietary Information

ASIL, Inc.ASIL, Inc.Key Elements to consider

• Change Readiness Assessment

• Visioning The End State

• Identify Core Competencies

• Assess Stakeholders Support

• Identify Strengths, Weaknesses, Opportunities, Threats

• Assess Risks And Opportunities

• Communicate, Communicate, Communicate

• Monitor, Measure, and Control

ASIL, Inc. Proprietary Information

ASIL, Inc.ASIL, Inc.

Definition: Assess the organizations readiness to accept change by reviewing key elements like direction, ability, resources, incentive, structure and actions.

Assessing Current State

Change Readiness Assessment

Importance:

• Understand gaps before they become land mines

• Address gaps to improve organization change readiness

• Mitigate risks of gaps which cannot be overcome

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ASIL, Inc.ASIL, Inc.Visioning The End State

Definition: Establish the Vision and Mission of the project. Identify the values to be followed. Set the strategies that will enable the Vision to be achieved. Develop the Goals and KPIs which support each strategy.

Envision The Future

Importance:

• Common understanding of the end state

• Determine how the project team will conduct itself

• Strategies set the direction of the project

• Goals and KPIs provide the structure for measuring success

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ASIL, Inc.ASIL, Inc.Identify Core Competencies

Definition: Identify which functions/skills must be maintained internally in order to maintain a competitive advantage, protect intellectual property, or manage critical processes.

Core Competency Review

Importance:

• Core Competencies require continual investment

• Non-Core Competencies limit organization flexibility and agility

• Non-Core Competencies are outsourcing candidates

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ASIL, Inc.ASIL, Inc.Assess Stakeholders Support

Definition: Determine the current support among key stakeholders, identify the support required and plan actions required to gain the level of support necessary for success of the project.

Stakeholder Assessment

Importance:

• Identification of all key stakeholders

• Understanding where lack of support is present

• Assessing risk associated with lack of support

• Taking action to increase stakeholder support

• Elimination of potential problem areas

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ASIL, Inc.ASIL, Inc. Identify Strengths, Weaknesses, Opportunities, Threats (SWOT)

Definition: Identify the strengths, weaknesses, opportunities and threats tied directly to each strategy that supports the project vision.

SWOT Analysis

Importance:

• Identified strengths can be utilized to address gaps

• Identified weaknesses and threats can be addressed

• Identified opportunities can be exploited

• Risk levels can be determined for weaknesses and threats

• Project success level is increased

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ASIL, Inc.ASIL, Inc.Assess Risks And Opportunities

Definition: Identify/Prioritize risks associated with weaknesses/threats and establish actions which mitigate the risks. Identify/Prioritize risks and upside of identified opportunities and establish actions to increase overall project success.

Risk Assessment

Importance:

• Risks associated with Weaknesses/Threats are addressed

• Opportunities are evaluated for potential upside

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ASIL, Inc.ASIL, Inc. Communicate,Communicate, Communicate

Definition: Evaluate/Identify who needs to receive what information, when (date/interval) it needs to occur, why is it necessary, how (phone, meeting, etc.) it will be delivered and who owns each delivery. Establish a schedule that utilizes all of this information, track deliveries, evaluate impact, escalate late deliveries and modify schedule as required.

Communication Planning and Management

Importance:

• Communication requirements are identified, prioritized & scheduled

• Methods and timing of communications are agreed upon

• Ownership is immediately established

• Mechanism to manage project communications is in place

• Themes and messaging requirements are clear

ASIL, Inc. Proprietary Information

ASIL, Inc.ASIL, Inc.Monitor, Measure and Control

Definition: The ability to identify and track all actionable items for a given project, by utilizing an automated closed loop process, in order to ensure completion of deliverables.

Integrated Project Management

Importance:

• Ease of managing all actions in one area

• Clarity of action Item ownership and due dates

• Real-time status monitoring (On-time, Overdue, Completed)

• Closed loop accountability and escalation control

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ASIL, Inc.ASIL, Inc.

Time

◄ Denial

Rumor

Despair ► ◄ Tolerance

Opportunity ►

◄ Anger

Acceptance ►Pro

du

ctiv

ity

(-)

(+)

Original productivity level

Phase 1 Phase 2 Phase 3 Phase 4

Experiencing Change

Shock ►◄ Possibility

◄ Event

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ASIL, Inc.ASIL, Inc.

Change Efforts withoutBusiness Transformation Management

Sta

rtin

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En

d G

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Misaligned Organizational Efforts

Change Efforts withBusiness Transformation Management

Sta

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Aligned Organizational Efforts

Seeing the possibilities

ASIL, Inc. Proprietary Information

ASIL, Inc.ASIL, Inc.

Time

Pro

du

cti

vit

y

(-)

(+)

Lost Productivity

Missed Opportunity

with BTM processes

without B

TM processes

Seeing the possibilities

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ASIL, Inc.ASIL, Inc.Bringing it all together

StakeholderAssessment

Risk Assessment

CommunicationPlanning andManagement

IntegratedProject

Management

Envision TheFuture

CoreCompetency

Review

SWOTAnalysis

ChangeReadiness

Assessment

SuccessfulChange

ASIL, Inc. Proprietary Information

ASIL, Inc.ASIL, Inc.

Questions and Wrap Up

ASIL, Inc.2901 Tasman Drive, Suite 117

Santa Clara, CA 95054www.asil-inc.com(408) 980-9904

Michael VigilExec VP Operations [email protected]

Pete Pazmany President / CEO [email protected]