Business Transformation & Change
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Transcript of Business Transformation & Change
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Business Transformation & Change
A pragmatic Programme & Project Management approach
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
About Clinton Arnold
Favourite Saying: ”Living The Dream”Experience:
GM Professional Services Group, Business Transformation Manager, Programme Leader & Programme Director, Bid-Delivery Manager, IT Solutions Architect, Pre Sales Support Guru, Field Engineer…. and Car wash expert 26 Years of “Information Technology” experience across 12 Business Sectors
PMP Certificate, PRINCE2 Practitioner , Certificate in Tertiary Teaching
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Sources of Information & Acknowledgements
All pictures sourced via Google (October2014)
Please acknowledge PMI, PRINCE 2, ITIL, 6 Sigma, ZACMAN, TOGAF etc
Please respect intellectual property of Individuals & Organisations referred to within
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Step-1: Introduction
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Q. What is the only CONSTANT within our Universe?
World computer & Deep Thought computer
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
A: My Answer …Change occurs everywhere …
Change never stops …
Change can impact you …
Change can be initiated by you …
The best thing to do is ..
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Examples of ChangeUniversal Global
Business Technology
Social
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Something Worth Considering:
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Step-2: Business Transformation & Change
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
What Is Business Transformation?
Key AspectsIt’s a journey of changeIt is significant in natureIncludes Organisation changeIncludes Cultural changeIncludes People changeIncludes Products & Services changeIncludes Customer & Supplier changeAddresses soft/hard Value aspects ($, t, R, Positon etc)
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Origins of Transformation
StrategicTacticalCompulsoryChangeInnovationMaintenance
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Important ConsiderationsUnderstand the Playing Field
Origin of Transformation Political landscape / Stakeholders / Power-base Challenges / Impediments Your power & influence
Appreciate Key Impacts People (working & private lives) Change-Shock Stress
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Step-3: Portfolio, Programme & Project Management
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Approach: Kick-start
1. Brief / Outcomes
2. Sponsor & Stakeholders3. Political landscape 4. Change Impacts
5. Mandated Frameworks & Methods
Business Case / Budget
Governance & Organisation Structure
Stakeholder, Culture & Change analysis
Your Team, Challenges & Impediments & Decisions, Scope/ WBS, Risks, Costs, Timeline, Change, PMIS ..
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Your Role
Daily …Embrace ChangeBalance Respect & PowerLead with confidenceFace conflictLeverage Team skillsetBe pragmatic Don’t promise what cannot be delivered
Always …Understand Origin of Transformation Be outcome focusedSpend time with Sponsor & StakeholdersPlan for ‘tomorrow’, Delivery ‘today’ Understand Risk, Budget, Timeline, Impacts etc
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Warning SignsStrategy not congruent with key influencerPolitical landscape subject to significant changeMissing ‘decision maker’Usurping of Sponsor / key stakeholdersFunding delay (Capex / Opex approval)External SME advisor(s) rejected / not engagedNo governance structure / disputed structureHire approval delay (for critical team)Significant risk transfer (you are the fall guy)
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Avoid & Challenge
Avoid …Spamming emailsUnclear expectationsUnnecessary communication
Challenge …Negative behaviour
Poor quality / outputLack of responsibility or
ownershipComplexity
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Frameworks & Methods
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Example: Business Maturity
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Example: My Framework
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Business Transformation: Strategy Model
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Programme Governance Model
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Business Transformation Scope: WBS
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Business Capability MapShows current/future Business
Capabilities & or areas of Business Transformation / Change
Colour code Heat MapFocus upon important capabilities
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Business Change: Story On A Page
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Business Transformation: OutcomesKnow
how to tell the story
Be aligned with Sponsor
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Example: PMIS
Clinton Arnold, PMP & PRINCE2 Practitioner. Guest Lecture: Auckland University of Technology, October 2014.
Thank you ….