Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and...
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Transcript of Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and...
![Page 1: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/1.jpg)
Business Services: What’s Your Team’s Value Proposition?
Presented by Joshua Matlock and Jennifer Seavey
Suncoast Workforce – Region 18
![Page 2: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/2.jpg)
EDCs
Chambers
Local Governments
Suncoast Workforce
“Federal-to-Local Delivery”
Job Seekers
Community Organizations
Employers
EMPLOYERS FACE A COMPLEX & CONFUSING COMMUNITY MIX
![Page 3: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/3.jpg)
Suncoast Workforce Rebranding
OPERATING MODEL
MISSION
VISION
CORE VALUES
![Page 4: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/4.jpg)
CLARITY OF MISSION…
…TO RECRUIT, TRAIN, AND
RETAIN TALENT FOR THE
SUNCOAST
…LEADS TO FOCUS ON SERVICE…
…EMPLOYER SOLUTIONS &
CAREER PATHWAYS
![Page 5: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/5.jpg)
Organizational Model
Workforce
Workforce
Workforce
Customer = Employers
Service
ServiceService
Products & Services
![Page 6: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/6.jpg)
Workshop Goals
• Review SW’s Service Delivery Model• Define your Business Services value proposition• Communicate your value to your customers• Align your services to deliver your value
![Page 7: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/7.jpg)
What is a Value Proposition?
• A promise of the value to be delivered and a belief from the customer of value that will be experienced.
– www.wikipedia.com
![Page 8: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/8.jpg)
Elements of a Value Proposition
• Target customer• Statement of need/opportunity• Description of your solution• Specific benefits to customer• Short, specific and compelling
![Page 9: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/9.jpg)
Organizational Model
Workforce
Workforce
Workforce
Customer = Employers
Service
ServiceService
Products & Services
![Page 10: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/10.jpg)
Group Activity
10 Minutes - Work in groups of 4-5
1. Define your customer = employer2. List the specific needs of your customer3. List the services you offer to meet these needs4. Describe the specific benefits/value
![Page 11: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/11.jpg)
COMMUNICATE YOUR VALUE PROPOSITION
![Page 12: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/12.jpg)
30 Second Elevator Speech
• Return to your groups • Craft a 30 second elevator speech using the
handout as a guide• Be prepared to share
![Page 13: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/13.jpg)
ALIGN BUSINESS SERVICES WITH YOUR VALUE PROPOSITION
![Page 14: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/14.jpg)
EMPLOYER SOLUTIONS
Collaborative Partner
Job Order Services
Recruiting Services
Training Services
Partner
Job Order Services
Recruiting Services
Standard
Job Order Services
Three Tiers of Service
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Tier 3 – Standard
Job Order Services
Job Opening Publication
Candidate Referral
EmployerSuncoast Workforce
![Page 16: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/16.jpg)
Tier 2 - Partner
EmployerSuncoast Workforce
Job Order Services
Job Opening Publication
Candidate Referral
Recruiting Services
Candidate Screening & Assessment
Interview Scheduling & Coordination
![Page 17: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/17.jpg)
Tier 1 – Collaborative Partner
Regional Interest
Employer
Suncoast Workforce
Job Order Services
Job Opening Publication
Candidate Referral
Recruiting Services
Candidate Screening & Assessment
Interview Scheduling & Coordination
Training Services
Employed Worker Training
On-the-Job Training
![Page 18: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/18.jpg)
Workshop Goals
• Review SW’s Service Delivery Model• Define your Business Services value proposition• Communicate your value to your customers• Align your services to deliver your value
![Page 19: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/19.jpg)
HOW WILL YOU USE THIS INFORMATION?
![Page 20: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/20.jpg)
QUESTIONS
![Page 21: Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18.](https://reader038.fdocuments.in/reader038/viewer/2022110211/56649edb5503460f94bea513/html5/thumbnails/21.jpg)
Business Services: What’s Your Team’s Value Proposition?
Presented by Joshua Matlock, Director – Business Services
and Jennifer Seavey, Training Services SupervisorRegion 18 – Suncoast Workforce