Business Resilience Solutions Launch
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Transcript of Business Resilience Solutions Launch
© 2006 Verizon. All Rights Reserved. PT11677. 04/17/06
Verizon Business Unveils Business Resilience Solutions Portfolio
Verizon Business Unveils Business Resilience Solutions Portfolio
Company Outlines Solutions Focus; Offers Convenience, Flexibility and Value
May 9, 2006
Company Outlines Solutions Focus; Offers Convenience, Flexibility and Value
May 9, 2006
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Today’s Agenda Today’s Agenda
• Welcome: Janet Brumfield, Verizon Media Relations
• Today’s News: Barry Zipp, Vice President, Solutions, Verizon Business
• Business Preparedness: State of the Market: Sean Hackett, Research Manager, IDC
• Verizon’s New Resilience Portfolio: Bill Hummel, Director, Resilience Solutions, Verizon Business
• Featured Customer: DBK Concepts, Miami, Florida: Danny Katz, CEO and Luis Barroso, President
• Wrap-up: Barry Zipp
• Question & Answer
© 2006 Verizon. All Rights Reserved. PT11677. 04/17/06
Barry ZippVice President, Solutions Verizon Business
Barry ZippVice President, Solutions Verizon Business
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Today’s News Today’s News
Verizon Business launches new Business Resilience Solutions Portfolio
New portfolio suited to a wide range of business planning and disaster recovery requirements with a focus on end-to-end management of people, processes and systems to ensure continuity of critical business operations
New portfolio representative of how Verizon Business will develop other integrated end-to-end solution offerings
Look for Verizon Business to introduce other comprehensive portfolios that address the applicability of technology for collaborative services, seamless mobility and supply chain management
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• Provide customers with value-added solutions:
– Enable business transformation for customers
– Deliver end-to-end integrated solutions that provide convenience, flexibility and value
Strategic Focus on Solutions
Our Strategy
Target Markets
• Pursue Solutions approach:
– Develop new solutions focusing on end-to-end management of people, process and systems
– Replicate/standardize existing custom solutions
Solutions Portfolio
• Deliver solutions based on strategic needs of specific verticals
– Development driven by “application” needs
– One-stop provider
– Financial, Healthcare, Retail, Government, Education Sectors
• Harness innovation & expertise to deliver solutions
- Leverage expertise and experience to deliver industry-leading solutions
- Wrap professional services around core offerings
- Complement core capabilities with third-party partnerships
Innovation & Expertise
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Solutions Deliver Value to CustomersSolutions Deliver Value to Customers33
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Supply Chain
Management
BusinessResilience
SeamlessMobility
CollaborativeServices
Verizon Business Product Portfolio
Add value to our customers via replicable end-to-end SolutionsAdd value to our customers via replicable end-to-end Solutions
Pro
fession
al Services
Pro
fession
al Services
Data/IP
D
ata/IP
Services
Services
Co
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IT
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Ap
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IP
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Telep
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Business Resilience: First Solutions Portfolio Roll-out Business Resilience: First Solutions Portfolio Roll-out
• Address clients’ Business Resiliency needs and Complement their existing Compliance Programs holistically
• Focus on efficiency while building resiliency:
– Highlight the capabilities of an advanced network platform that can minimize IT HW/SW costs by eliminating redundant infrastructure
– Build Hosted and Managed Services that offload a customer’s workload and provide significant ROI
– Utilize our global reach and experience in Business Continuity, Incident Management, and Disaster Recovery
Corporate Critical Data and
Information Lifecycle
Management
Corporate Critical Data and
Information Lifecycle
Management
IncidentManagement and
Recovery
IncidentManagement and
Recovery
Effective Staff and KnowledgeEffective Staff and Knowledge
Robust Communications
Services
Robust Communications
Services
BusinessCore Applications
© 2006 Verizon. All Rights Reserved. PT11677. 04/17/06
Sean HackettResearch ManagerBusiness Network Services IDC
Sean HackettResearch ManagerBusiness Network Services IDC
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Moving from DR to Business Continuity Moving from DR to Business Continuity
Disaster Recovery
Business Continuity
Reactive Execution
Mobile Datacenters Pro-ActiveProcess
Avoidance Risk Mitigation
Execution Facilities
RiskProfile
90’s – 2001 Present
High
Low
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IDC Business Continuity Forecast IDC Business Continuity Forecast
$-$10,000.00$20,000.00$30,000.00$40,000.00
$50,000.00$60,000.00$70,000.00$80,000.00$90,000.00
2002 2003 2004 2005 2006 2007
Worldwide Business Continuity by Category and Product Segment, 2002 - 2007 ($M)
Total
Hardware
Software
Services
North America Business Continuity by Category and Product, 2002 - 2007 ($M)
$-
$5,000.00
$10,000.00
$15,000.00
$20,000.00
$25,000.00
$30,000.00
$35,000.00
$40,000.00
2002 2003 2004 2005 2006 2007
Total
Hardware
Software
Services
$90B by 2007CAGR = 8.4%
$35B by 2007CAGR = 6.9%
So… What’s driving growth?
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The Demand EquationThe Demand Equation
+ =Systematic
Risk New Service
Delivery Models
Fear Uncertainty and Doubt
Business Continuity Demand
Where:Systematic Risk = Common risks that impact everyone (I.e. Weather etc.)New Service Delivery Models = Customer Demand + Availability of Technology Fear Uncertainty and Doubt = Geopolitical Unrest, Viruses, Hackers
New Service Delivery Models result in the automation of key business processes outside the four walls of the organization
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Enterprises are increasing their risk profile Enterprises are increasing their risk profile • IT Costs
• High Low
• New Service Delivery Models
Time
Virtualized HostingSaaS
OutsourcingIT Outsourcing Managed ServicesBPO
Internal Centralized
Internal
Management Hardware,
Applications and Process
Risk
Distributed
75% of respondents to a recent IDC survey suggested they either current use of
are considering using a virtualized hosting service.
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New Era of Business Critical Systems New Era of Business Critical Systems – New business trends
» New usages» New models» New environment
EmployeesSuppliers
Business Applications
Storage
ICD
HostingVPN
Security Services
Managed
Services
– New era of business critical systems
» Real-time, network-centric IT applications
» “Anywhere, anytime, always”-enabled business processes
» Business-criticality as a key driver: reliability, availability, security
– Enabled by network innovations» IP convergence» Broadband & Mobility
PartnersCustomers
© 2006 Verizon. All Rights Reserved. PT11677. 04/17/06
Bill HummelDirector, Resilience SolutionsVerizon Business
Bill HummelDirector, Resilience SolutionsVerizon Business
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Network InfrastructureNetwork InfrastructureUtilize a Resilient Network infrastructure as the Utilize a Resilient Network infrastructure as the
cornerstone for overall Business Resiliencycornerstone for overall Business Resiliency
DataDataSolutions for corporate critical dataSolutions for corporate critical data
VoiceVoiceResilient voice communications in a traditional Resilient voice communications in a traditional
or converged delivery environmentor converged delivery environment
PeoplePeopleSolutions that assure that staff have access Solutions that assure that staff have access
to critical applications and resourcesto critical applications and resources
CurrentCurrentMarketMarket
VerizonVerizon Business BusinessIntegratedIntegratedSolutionsSolutions
Drive ResiliencyDrive ResiliencyWith EfficiencyWith Efficiency
Business Resilience SolutionsBusiness Resilience Solutions
Integrated Business Resilience LifecycleProactive Planning, Incident Management, Recovery, and Mitigation
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Resilience Consulting ServicesResilience Consulting Services
Verizon Business offers Business Resilience-related consulting services Verizon Business offers Business Resilience-related consulting services that leverage the strength of the Verizon Business Solutions portfolio by that leverage the strength of the Verizon Business Solutions portfolio by addressing requirements for business impact assessmentaddressing requirements for business impact assessment, recovery analysis and other business continuity concerns.
Resilience Consulting Resilience Consulting ServicesServices
Plan
Design
Implement
Manage
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A Project Approach to PlanningA Project Approach to Planning
Resilience Planning
PlanningMethodology
Cycle
Plan Testing
RiskAssessment
Business Impact Analysis
Plan Development
Recovery Strategies
Business Resilience Consulting• Business Planning
•Gap Analysis/Readiness Assessments•Business Impact Analysis•Strategy Workshops•Product Technical Consulting
Joining Forces with Strohl Systems• Strohl was founded in 1968Strohl was founded in 1968 as a recruiting
firm for information systems professionals.
• In 1988, Strohl purchased the rightsStrohl purchased the rights to Living Disaster Recovery Planning System (LDRPS®).
• Today, Strohl Systems is a leader in the a leader in the Business Continuity Business Continuity Planning Planning industry:
• Services are used in more than 60 countries by thousands of companies.
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Full-Service Branch
Storage Consolidation VisionStorage Consolidation Vision
• Consolidation of application and service infrastructure
• Centralized management, deployment, and protection
• Protected copies of data
…without compromise to branch user performance
Back-UpBack-Up
NASNAS
ApplicationApplicationServersServers
Consolidate ResourcesConsolidate Resources
Enhance AccessEnhance Access
Tape DrivesTape Drivesand Librariesand Libraries
Disk ArraysDisk Arrays
Client Workstations
PrinterConsolidation Engine
Verizon BusinessVerizon BusinessIP NetworkIP Network
Business-Ready Data Center
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Link and ThroughputOptimization
IntelligentMessage
Suppression
Data Distributionand Caching
Data Integrity
• Protocol proxy to handle non-critical messagesProtocol proxy to handle non-critical messages• Operation batching and message bundlingOperation batching and message bundling• Decouple the user experience from the WANDecouple the user experience from the WAN
• Validate and serve information locallyValidate and serve information locally• Pre-populate via preposition and on-demandPre-populate via preposition and on-demand• Asynchronous writes to mask large transfersAsynchronous writes to mask large transfers
• Compress messagesCompress messages• Pipeline multiple segments into a common windowPipeline multiple segments into a common window• Multiplex over many sockets if necessaryMultiplex over many sockets if necessary
• Maintain data integrity at all costsMaintain data integrity at all costs• Data security not compromised Data security not compromised • Support for all protocol semanticsSupport for all protocol semantics
Resilient Network Attached StorageHelps Optimize…Resilient Network Attached StorageHelps Optimize…
One of the Only End-to-End File Networking Solutions One of the Only End-to-End File Networking Solutions Available TodayAvailable Today
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Business Resilience Portfolio Overview
BR Solutions Development Security Network
Products
Managed Network Services
Enterprise Planning/Design
Data Hosting and Storage
• Enterprise Network Design and Planning Services
– High Availability Design
– Optimization and Redundant Load Balancing
– Convergence Strategies
• Gap Analysis
• Readiness Assessment
• Business Impact Analysis
• Strategy Workshops
• Product Technical Consulting
• Plan Development
• Plan Testing
• Plan Maintenance
• Network Diversity and High Availability
– IP Centric– Private IP– Ethernet PL– SONET/
DWSOptical Technology
– Satellite– Wireless/WiFi– Alternate
Wire Centers/CO’s
– Dual Routing(more)
• Custom Network Design and Diversity
– Managed Network Solutions
– Managed Security
– IP Virtual Private Networks (VPN)
– Custom Design Services(more)
People >>> Process >>> Network >>> Data
• Remote Data Center Services
– Hotsite Services
– Co-location
• Storage Services– Backup /
Archival Solutions
– Remote Storage
– SAN design
• Hosting Services– Application
Hosting– Application
Continuity– Outsourcing
(more)
Voice/Office Communications
• Personnel Communications
– Video, Audio,Net Conferencing
– Wireless– VoIP– AIN Services– Access
Security
• Virtual Office– Managed
Conferencing– Managed eMail
/ Secure IM– Remote Office
Access
• Custom Redirect and LN Portability
(more)
• Executive Awareness
• Security Analysis Svc
– Security Analysis and Policy Design
– Vulnerability Testing
– Technology Evaluation
– Staff and User Training
• Managed Security Services
• Computer Incident Response Retainer (CIRT)
(more)
© 2006 Verizon. All Rights Reserved. PT11677. 04/17/06
Danny KatzCEODBK Concepts
Luis BarrosoPresidentDBK Concepts
Danny KatzCEODBK Concepts
Luis BarrosoPresidentDBK Concepts
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DBK Concepts: Miami, Florida DBK Concepts: Miami, Florida
DBK Concepts offers complete mobile data-collection solutions for asset tracking to industries such as retail, grocery, wholesale and transportation. DBK serves Fortune 500 companies.
– DBK relies on supply chain management components to keep pace with customer needs primarily via the Internet
DBK Concept Requirements:
• Maintain operations during challenging conditions such as hurricanes
• Provide state-of-the-art communications to ensure continuity for customers
• Enhance value proposition and company reputation
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DBK Concepts SolutionDBK Concepts Solution
• Data Center
• Internet Satellite Enterprise
• Hosted IP Centrex
• Local, Long Distance and
International Voice
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DBK Concepts Outcome DBK Concepts Outcome
• Customer communications enhanced with hardened security for servers and connectivity
• More business continuity options with Satellite Broadband and hosted IP telephony
• VoIP solutions ensures employees can also be in touch, anywhere, anytime
• New infrastructure and services allow focus on customer retention and growth
• Ensures uptime. DBK learned that one hour of downtime costs customers 48 hours of downtime.
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SummarySummary
•Solutions is a key strategic priority for Verizon Business
•Business Resilience is the first set of solutions deliverables
•Verizon Business is helping companies transform the way they do business
© 2006 Verizon. All Rights Reserved. PT11677. 04/17/06
Question & Answer
Online press kit : www.newscenter/verizon.com
To access the audio replay, call:
U.S.A. toll free: 866-510-4834
Question & Answer
Online press kit : www.newscenter/verizon.com
To access the audio replay, call:
U.S.A. toll free: 866-510-4834