Presents...

Writing Proposals & Meeting Deadlines

Online Business Startup, in conjunction with The Coconut Group, presents..

Tip #1

22% of workers listed “not enough time” as the main source for late workSource: https://www.workfront.com/resources/infographic/work-hell/

Provide Realistic Time EstimatesThis is crucial to managing customer expectations and gives you a target to plan for and work towards.

Tip #1

56.6% of workers are either completely overwhelmed or are barely meeting their deadlines

Source: https://www.workfront.com/resources/infographic/work-hell/

When writing a proposal, allow a buffer for delays and extra features that the customer may want to add.

If the customer is unhappy with the amount of time being taken it is also useful to refer back to the deadline that was agreed upon in your proposal.

Get Signed Proposals Tip #2

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Regularly Review Progress with CustomersThis allows you to:• Keep customer happy

and up to date• Uncover any problems

and react sooner Leading firms communicate with their clients 63 times

a yearSource:

http://www.accountingweb.com/practice/practice-excellence/effectively-communicating-with-clients

Tip #3

Learn to say “NO”Overcommitting to deadlines can put you under a lot of pressure and stress. So managing expectations will be better in the long term.  Also consider the “get real” triangle of TIME / QUALITY / COST• You may have to sacrifice one of

these

The total number of cases of work related stress, depression or anxiety in 2014/15 was 440,000 cases

Source: http://www.hse.gov.uk/statistics/causdis/stress/stress.pdf

Tip #4

26% of workers listed “too many interruptions” as the main source for late work

Source: https://www.workfront.com/resources/infographic/work-hell/

Inform the Customer if Deadline will be MissedThis will limit the damage caused so you can move forward quickly and your customer will appreciate the honesty.

Tip #5

ResourcesWatch it on YouTube!

o Work Hell - https://www.workfront.com/resources/infographic/work-hell/

o Health & Safety Executive - http://www.hse.gov.uk/statistics/causdis/stress/stress.pdf

o Accounting Web - http://www.accountingweb.com/practice/practice-excellence/effectively-communicating-with-clients

o Online Business Startup – http://www.onlinebusinessstartup.co.uk

is a Business Strategy Expert and Founder of Digital Agency, The

Coconut Group. He specializes in delivering Business and Online Strategy

to established SMEs turning over £500k helping them to achieve scale

and growth.

Robin Waite

Complete Strategy to Starting Up a Business Online

www.onlinebusinessstartup.co.ukOr email me directly

robin@onlinebusinessstartup.co.uk

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