Business Process Intelligence Server ImageRight Content ... · Windows Server 2008 R2, 64- bit...

ImageRight 6.8/WorkSmart Integration Overview

Business Process Intelligence Server

Master Application Server

AMS360

BenefitPoint

Sagitta

Agency Systems

Web Services

WorkSmart Integration

ServiceImageRight Web Service

ImageRight Content Management

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ImageRight 6.8 Hardware MapBasic Structure

ImageRight Core

Database Server

ImageRight Database


Storage

Primary Image StorageCache Device (Optional)

ImageRight Installer Server/Service and Database

Supports ImageRight Automated Upgrades

ImageRight Browser Server

Vertafore Image Service

Text Extractor Service(Optional)

Search Service & Elasticsearch(Optional)

Shared Resources

Master Utility Servers(Optional)

Email Receiver ServiceDelivery Service (outgoing fax)Import ServiceBurner ServiceWeb Service

Event Store Service(Optional)

Audit Service(Optional)

Note: If Event Store Service is already installed as part of the Full Text Search

module, it can be reused for Audit Service. Otherwise, it needs to be

installed specifically for Audit Service.

User

Client WorkstationsScanning Stations

Business Process Intelligence(Optional)

ImageRight Data Warehouse

This module is no longer available for purchase.

Full Text Search(Optional)

Requires: Event Store Service, Text Extractor Service, and

Search Service & Elasticsearch

Redaction Recognition(Optional)

Requires: Event Store Service and Text Extractor Service

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ImageRight 6.8 Hardware MapWorkSmart5- 30 Users

Windows 10 – 32/64- bit, Windows 7 – 32/64- bit2.0 GHz processor4 GB RAM128 MB video card (1024x768 min. resolution, 1280x800 min. resolution if using Browser Client)Microsoft Office (32- bit only) 2016, 2013, 2010Adobe Reader 11, DC; Acrobat Pro/Standard DC19" dual monitors recommendedMicrosoft .NET Framework 4.7.1Browser Client compatible web browsers:

Internet Explorer 11FirefoxGoogle ChromeMicrosoft Edge

Latest Windows updatesImageRight Installer Service on each computer required for automated upgrades

User PCs

One PC required per scannerPhysical connection to scanner requiredDirect, real- time access to Application Server (Virtual desktop, Terminal server, or Citrix cannot be used.)Scanner interface/PC software shown below120 GB available hard drive space4 GB RAM – maximum RAM recommendedWindows 10 – 32/64- bit, Windows 7 – 32/64- bitMicrosoft .NET Framework 4.7.1Microsoft Office (32- bit only) 2016, 2013, 2010 – if ImageRight Desktop is installedImageRight Installer Service required for automated upgrades

Scanner PC

KodakAll scanners shown below support:

Windows 10 32/64- bit, Intel Core 2 Duo processor, 3–4 GB RAM, USB 2.0

i2420i2620i2820i3200i3400i4250i4650i4850

Certified Scanners

FujitsuAll scanners shown below support:

Windows 10 32/64- bit, no VRS, USB 2.0

P4- 3.2 GHz, 3–4 GB RAM, USB 2.0

fi- 5950fi- 6400fi- 6670fi- 6800fi- 7180

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Operating SystemWindows Server 2016Windows Server 2012 R2, 64- bitWindows Server 2008 R2, 64- bit

ServerQuad Xeon 2.2 GHz CPUs8 GB RAMPhysical or VM serverRAID Controller, RAID 5C:\ partition for operating system250 GB available hard drive storage. Database and primary image storage. Size will depend on initial image storage estimates.Microsoft .NET Framework 4.7.1Latest Windows updatesMicrosoft Message QueuingImageRight Installer Service required for automated upgrades


ImageRight DatabaseSQL Server 2016, 2014, 2012Oracle 12c (Follow Oracle hardware recommendations.)

ImageRight Data Warehouse30 GB initial sizeImageRightDW – required for Business Process Intelligence

Databases

Email Receiver ServiceRequires Secure POP3 on MS Exchange server or Lotus NotesMicrosoft Office 2016, 2013, 2010, 64- bit onlyPDF reader

Import ServiceMicrosoft Office 2016, 2013, 2010, 64- bit onlyPDF reader

Utility Services

ImageRight Database

ImageRightData Warehouse

**Business Process Intelligence Server(Optional)

*** Operating SystemWindows Server 2012 R2, 64- bitWindows Server 2008 R2

ServerQuad Xeon 2.2 GHz CPUs4 GB RAM100 GB hard drive storageMicrosoft .NET Framework 4.7.1Latest Windows updatesMicrosoft IIS, v. 7 compatibleWindows Support ToolsSQL Management Studio or Oracle Client ToolsImageRight Installer Service required for automated upgrades

* Business Process Intelligence cannot be installed on the Master Application Server

** This module is no longer available for purchase.

*** Not compatible with Windows Server 2016.

If using Internet Explorer 10, use Compatibility Mode.

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User PCs


Scanner PC



i2420i2620i2820i3200i3400i4250i4650i4850

Certified Scanners



P4- 3.2 GHz, 3–4 GB RAM, USB 2.0

fi- 5950fi- 6400fi- 6670fi- 6800fi- 7180

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ServerQuad Xeon 2.2 GHz CPUs8 GB RAM200 GB hard drive storageRAID 5 for .mdf (database files storage)Microsoft .NET Framework 4.7.1Latest Windows updates


ImageRight Data Warehouse30 GB initial sizeImageRightDW – required for BusinessProcess Intelligence

Database Server

Email Receiver ServiceRequires Secure POP3 on MS Exchange server or Lotus NotesMicrosoft Office 2016, 2013, 2010, 64- bit onlyPDF reader

Import ServiceMicrosoft Office 2016, 2013, 2010, 64- bit onlyPDF reader

Utility Services

ImageRightData Warehouse








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ImageRight 6.8 Hardware MapWorkSmart50+ Users




User PCs


Scanner PC



i2420i2620i2820i3200i3400i4250i4650i4850

Certified Scanners



P4- 3.2 GHz, 3–4 GB RAM, USB 2.0

fi- 5950fi- 6400fi- 6670fi- 6800fi- 7180

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ImageRight 6.8 Hardware MapWorkSmart50+ Users

Utility Server

Operating SystemWindows Server 2016*Windows Server 2012 R2, 64- bitWindows Server 2008 R2, 64- bit

* Server 2012 is not certified for Burner Service

ServerQuad Xeon 2.2 GHz CPUs8 GB RAM100 GB available hard drive storageMicrosoft .NET Framework 4.7.1Microsoft Message QueuingLatest Windows updatesImageRight Installer Service required for automated upgrades

Utility Services**E- Mail Receiver Service – Secure POP3 required on MS Exchange server or Lotus Notes, PDF reader**Import Service – PDF Reader**Delivery Service (outgoing fax)Microsoft Office 2016, 2013, 64- bit only** Microsoft Office 2010, 64- bit only





ServerQuad Xeon 2.2 GHz CPUs8 GB RAM200 GB hard drive storageRAID 5 for .mdf (database files storage)Microsoft .NET Framework 4.7.1Latest Windows updates


ImageRight Data Warehouse30 GB initial sizeImageRightDW – required for BusinessProcess Intelligence

Database Server








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ImageRight 6.8 Hardware MapImageRight 6.8

Optional Components - Additional Servers Might Be Required

Vertafore Image ServiceWindows Server 2016, 2012 R2, Windows Server 2008 R2, 64- bit8 Core Processor32 GB Ram200GB hard drive storageImageRight Installer Service required for automated upgrades

ImageRight Browser Server

Windows Server 2012 R2, 64- bitIIS 8.0 – Windows Authentication

Windows Server 2008 R2, 64- bitIIS 7.0 – Windows Authentication

Quad Core Xeon 2.2 GHz Processor8 GB RAM100 GB available hard drive storageRAID Controller, RAID 5Microsoft .NET Framework 4.7.1Windows Identity Foundation 3.5 (on the web server and Application Server)Wildcard certificate if exposing Browser Server outside of vpn/domain

AD FS Server (Optional)(Active Directory Federation Services with Active Directory Authentication)

Windows Server 2012 64- bitAD FS 2.1

Windows Server 2008 R2, 64- bitAD FS 2.0

8 GB RAM160 GB available hard drive storageDual Xeon GHz CPUsMicrosoft .NET Framework 4.7.1Windows Identity Foundation 3.5

ImageRight Installer Server/Service

Supports ImageRight Upgrades

Windows Server 2016Windows Server 2012 R2, 64- bitWindows Server 2008 R2, 64- bitIIS 7.5 and later – ASP .NETMicrosoft .NET Framework 4.7.1WCF Activation enabledUser with administrator rightsSupported browsers for Administration Console:

Internet Explorer 11, 10FirefoxGoogle Chrome

Microsoft SQL Server 2016, 2014Oracle 11g and later. ODAC 12c Release 3 and latest version JDK

May be installed on the Business Process Intelligence Server.

ImageRight Installer

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Non- ImageRight Components(Optional)

Fully Integrated Fax SolutionsOpenText RightFax (formerly Captaris)FacSysOpenText FaxPress (formerly Castelle)ZetaFax

E- Mail Receiver ServiceRequires: POP3/Secure POP3 on Microsoft Exchange or Lotus Notes.

Digital SignaturesSupported with Topaz SigLite e- Signature pad.

ImageRight 6.8 Hardware MapImageRight 6.8

Optional Components - Additional Servers Might Be Required

Audit Service(Optional)

Windows Server 2016, Server 2012, Server 2008 R2 SP1+ or higher, 64- bit8 Cores, 1 Processor16 GB RAM200 GB Hard DriveSQL Server 2016, 2014, 2012

Shared Resources(Optional)

Text Extractor ServiceVersion 18.3.100.55Windows Server 2016Windows Server 2012 R2, 64- bit8 Cores, 4 Processors16 GB RAM200 GB Hard Drive

Event Store ServiceVersion 18.2.100.136Windows Server 2016Windows Server 2012 R2, 64- bitIntel Core i3- 4130 3.4 GHz (3MB cache)Dual gigabit LANSingle CPU, 240 GB SSD32 GB RAM2 TB 7200rpm HDD

Search Service & ElasticsearchVersion 18.2.100.136Windows Server 2016Windows Server 2012 R2, 64- bitIntel Xeon or equivalent (4 processors)16 GB RAM500 GB Hard Drive8 Core, 4 Processors

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ImageRight 6.8 Hardware Map

Notes

Detailed hardware specifications shown are the minimum recommended. Server hardware specifications should be modified to meet the customer’s needs.

A test system (PC capable of virtualizing the servers/services and up to five Desktop/Scanner licenses) is recommended for customers running imports or integration services.

Windows Communication Foundation (WCF) is used for image retrieval. The effectiveness of WAN optimization and network acceleration technologies may be affected resulting in reduced compression capabilities and higher bandwidth utilization.

ImageRight Application Server, Web Client, IR Connect, Installer Server, Image Service and Vault service require Certificate Authority issued SSL certificates.

User Access Control (UAC)

Installing Applications with UAC EnabledIt is recommended to use the ImageRight Upgrade Service for deploying updates to ImageRight applications. This will allow the application to install properly with UAC enabled.

As an alternative, users can install client applications while running UAC if the install is launched from the ImageRight Splash Screen (ImageRight.exe). If you install ImageRight applications via a batch script, the batch script should be run as an administrator. See UAC behavior below or refer to installation guides for additional information.

*Must explicitly launch process as an administrator under these conditions

Admin Approval Mode – Local Security Account setting “User Account Control: Run All Administrators in Admin Approval Mode”Prompt for Elevation – Local Security Account setting “User Account Control: Detect application installations and prompt for elevation”Elevate Signed and Validated – Local Security Account setting “User Account Control: Only elevate executable files that are signed and validated”

Admin Approval Mode Prompt for Elevation Elevate Signed and Validated Logged in as Administrator Logged in as Administrator Logged in as Administrator Logged in as User Logged in as User Logged in as User

Launch from ImageRight.exe Execute MSI Run batch script Launch from ImageRight.exe Execute MSI Run batch script

Disabled Any setting Any setting Yes Yes Yes No No No

Enabled Enabled Disabled Prompts from Elevation Yes* Yes* Prompts from Elevation No No

Enabled Any Setting Enabled No Yes* Yes* No No No

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Business Process Intelligence Server ImageRight Content ... · Windows Server 2008 R2, 64- bit...

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