BUSINESS OVERVIEW · 2018-10-29 · Chandigarh Delhi NCR (Noida) Jaipur Ahmedabad Mumbai Bengaluru...

CORPORATE PRESENTATIONOctober 2018

D I S C L A I M E R

This Presentation has been prepared by Just Dial Limited (“Just Dial”) for investors, shareholders, analysts and otherrelevant stakeholders, solely for informational purposes. The information set out in this Presentation, includingbusiness overview, traffic related numbers, products related information, historical financial performance and anyforecasts should not be considered as advice or a recommendation to investors or potential investors in relation toholding, purchasing or selling securities or other financial products. Before acting on any information, you shouldconsider the appropriateness of the information having regard to these matters, any relevant offer document and inparticular, you should seek independent financial advice.

This presentation may contain forecasts/ forward looking statements based on facts, expectations, and/or past figuresrelating to the business, financial performance and results of the Company. As with all forward-looking statements,forecasts are connected with known and unknown risks, uncertainties and other factors that may cause the actualresults to deviate significantly from the forecast. Readers are cautioned not to place undue reliance on these forwardlooking statements. Forecasts prepared by the third parties, or data or evaluations used by third parties andmentioned in this communication, may be inappropriate, incomplete, or falsified. Neither the Company or any of itssubsidiaries or any of its Directors, officers or employees thereof, provide any assurance that the assumptionsunderlying such forward-looking statements are fully free from errors nor do any of them accept any responsibility forthe future accuracy of the opinions expressed in the Presentation or the actual occurrence of the forecasteddevelopments. Neither the Company nor its directors or officers assumes any obligation to update any forward -looking statements or to confirm these forward-looking statements to the Company’s actual results.

The contents of this presentation are confidential, and they must not be copied, distributed, disseminated, publishedor reproduced, in whole or in part, or disclosed by recipients directly or indirectly to any other person. Just Dial makesno representation or warranty as to the accuracy or completeness of this information and shall not have any liabilityfor any representations (expressed or implied) regarding information contained in, or for any omissions from, thisinformation or any other written or oral communications transmitted to the recipient in the course of its evaluation ofthe Company.

Any information provided in this presentation is subject to change without notice.

Q2 FY19 means the period Jul 1, 2018 to Sep 30, 2018FY19 or FY 18-19 or FY 2019 means the Financial Year starting Apr 1, 2018 and ending Mar 31, 2019

B U S I N E S S O V E R V I E W

C O M P A N Y O V E R V I E W

High user engagement, 88 million ratings & reviews

Database of 23.8 million listings

~470,620 active paid campaigns

Figures as on Sep 30, 2018

K E Y S T R E N G T H S

^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive

N AT I O N W I D EP R E S E N C E

Nationwide coverage, branches in 11 cities across India

Corporate Headquarters in Mumbai, Technology operations and R&D division in Bengaluru

Chandigarh

Delhi NCR (Noida)

Jaipur

Ahmedabad

Mumbai

Bengaluru

Coimbatore

Chennai

HyderabadPune

Kolkata

4,312 employees in tele-sales, 4,854 feet-on-street sales force

On-the-ground presence in 250+ cities pan India, covering 11,000+ pin codes

77%M O B I L EMobile site & Apps

16%D E S K T O P / P Cwww.justdial.com

7%V O I C E88888-88888

P L AT F O R M S

^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive

TrafficShare

Q2 FY19

131.3 million^

M O B I L E

Android, iOS & Windows Apps

Predictive Auto-Suggest

Company, Category, Product Search

Map View of Category Search

Location Detection

Voice Search

App Notifications

JD Pay

JD Social

Maps & directions

Location-based search service

Ratings & Reviews

Friends’ Ratings

Favorites

Search Plus

W E B S I T E

Predictive Auto-Suggest

Company, Category, Product Search

Location Detection

Maps & directions

Operating hours

Business logos

Pictures & videos

Ratings & reviews

Friends’ Ratings

Favorites

Search Plus

Popular Category Searches

V O I C E

Operator-assisted Hotline Number

One number across India

24 Hours a day x 7 Days a week

Multi-lingual support

Zero-ring Pickup

Personalized Greeting

Multiple queries in one call

Instant Email & SMS

88888-88888

LISTING OWN WEBSITE PAYMENTS RATINGS REACH

Every SME should be listed on

Justdial - India's leading local

search engine & online

marketplace

Justdial can create websites for SMEs

instantly, which are mobile-ready, dynamic & have

transactional capabilities

SMEs can accept digital payments

from their customers - via JD

Pay, an online payment

mechanism

Ratings are key to users’ decision-

making, JD Ratings tool helps

SMEs gather more ratings &

reviews

JD Social, a social media platform

with curated content, provides great visibility to businesses rated

by users

V A L U E P R O P O S I T I O N F O R S M E s

U S E R E N G A G E M E N T

88 million Ratings & Reviews

Mobile-verified, unbiased ratings

Friends’ Ratings

10-Point Rating Scale

Facebook & Twitter-shareable

Photos Upload with Review

Ratings shared on JD Social

Robust Audit Mechanism

T R A F F I C / V I S I T O R S

76.6 80.5

86.8

100.5 105.0 107.6

111.6

125.2 131.3

0

20

40

60

80

100

120

140

2Q FY17 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19

Unique Visitors (million)

9.9 9.5 9.0 9.9 9.6 9.0 8.6 9.4 8.9

25.2 24.3 25.6 28.0 26.5 25.0 24.0 23.5 21.8

41.5 46.8 52.2

62.7 69.0 73.6 79.0 92.3 100.5

0

20

40

60

80

100

120

140


Unique Visitors split

Voice Web Mobile

T R A F F I C / V I S I T O R S

Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive

64.8 67.9

70.5 73.1

76.1 79.0

81.9 85.1

88.0

0

10

20

30

40

50

60

70

80

90

100


Ratings & Reviews (million)

U S E R E N G A G E M E N T

16.9 17.3 17.9

18.8 19.8

20.7 21.8

22.7 23.8

-

2.5

5.0

7.5

10.0

12.5

15.0

17.5

20.0

22.5

25.0


Active Listings - period end (million)

D ATA E N R I C H M E N T

6.2 6.3 6.8

7.8

9.2

10.1

10.9

11.8 12.3

0

1

2

3

4

5

6

7

8

9

10

11

12

13


Listings with Geocodes (million)


25.4 27.9

31.7

35.6 38.5

41.4

44.8 47.9

51.4

0

10

20

30

40

50

60


Images in Active Listings (million)


10.7 11.6

13.3

15.4

17.3

18.7 19.8

20.8 21.9

0

3

6

9

12

15

18

21

24


Cumulative App Downloads (million)

M O B I L E A P P S

P R O D U C T O V E R V I E W

J D - M O B I L E

J D S O C I A L

N E W S / L I V E T V

C H AT M E S S E N G E R

J D P AY Seamless digital payment solution

B E Y O N D S E A R C H

Price Comparison

Hail a Cab

Flight Tickets

Train Tickets

Bus Tickets

Hotel Bookings

Bills & Recharge

Movie Tickets

Loans

Wallet Options

… and many more.

Price Comparison

Hail a Cab

Flight Tickets

Train Tickets

Bus Tickets

Hotel Bookings

Bills & Recharge

Movie Tickets

Loans

Wallet Options

… and many more.


F I N A N C I A L O V E R V I E W

Paid Advertisers pay fixed monthly or annualfees to run search-led advertising campaignsfor their businesses on Justdial’s platforms

Various premium (Platinum, Diamond, Gold) &non-premium packages available whichdetermine placements in search results

Multiple factors determine pricing, such asbusiness categories of advertiser, geographiestargeted, type of package

Add-on products such as website banner, ownwebsite, JD Pay, JD Ratings, etc. available

Advertisers can pay annual amount upfront orthrough monthly payment plans, ability tomanage campaign online

Justdial also runs multi-city/ nationalcampaigns for pan-India advertisers

Sales team comprises of 4,312 employees intele-sales, 1,467 feet-on-street (marketing),and 3,387 feet-on-street (JDAs - Just DialAmbassadors) as on Q2 FY19

KEY BUSINESS

ATTRIBUTES

E F F I C I E N T & P R O F I TA B L E B U S I N E S S M O D E L

1,803 1,803 1,817 1,900 1,945 1,968 2,005

2,114 2,210

-

250

500

750

1,000

1,250

1,500

1,750

2,000

2,250


Operating Revenue (Rs million)

R E V E N U E

253 298

359 373 429

508 489

624 631 14.0%

16.5%

19.7% 19.6%

22.1%

25.8%24.4%

29.5%

28.6%

0%

5%

10%

15%

20%

25%

30%

35%

-

100

200

300

400

500

600

700


Adjusted EBITDA (Rs million) & Margin %

O P E R AT I N G M A R G I N

Note: Adjusted EBIDTA arrived after adjusting for ESOP & one-time expenses, if any. Numbers from 1Q FY19 onwards are based on IND AS 115. Due to application of Ind AS 115 from 1 April 2018 onwards, there has been an impact on sales incentives expense recognition. Consequently, Employee Benefit Expense for 1Q FY19 and 2Q FY19 is lower by Rs26.8 million and Rs15.7 million, respectively, vis-à-vis the amounts if erstwhile standards were applicable.

60.3% 59.8% 57.9% 53.7% 53.9% 52.5%57.7% 53.3% 53.6%

25.6% 23.7%22.4% 26.6% 24.0%

21.7%17.9%

17.2% 17.9%

5.7% 5.9%5.7% 5.1%

4.8%4.6% 4.2%

4.0% 3.8%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%


Expenses as % of Operating Revenue

Employee Costs (excl. ESOP expenses) Other Expenses Depreciation

C O S T S T R U C T U R E

Note: Numbers from 1Q FY19 onwards are based on IND AS 115. Due to application of Ind AS 115 from 1 April 2018 onwards, there has been an impact on sales incentives expense recognition. Consequently, Employee Benefit Expense for 1Q FY19 and 2Q FY19 is lower by Rs26.8 million and Rs15.7 million, respectively, vis-à-vis the amounts if erstwhile standards were applicable.

296 274 254

382 375

286

390 385

484

16.4%15.2%

14.0%

20.1%19.3%

14.5%

19.4%18.2%

21.9%

0%

3%

6%

9%

12%

15%

18%

21%

24%

27%

30%

-

50

100

150

200

250

300

350

400

450

500


Net Profit (Rs million) & PAT Margin %

N E T P R O F I T M A R G I N

Note 2: PAT Margin is calculated as Net Profit (Profit After Taxes) as a percentage of Operating Revenue for the quarter

Note 1: Numbers from 1Q FY19 onwards are based on IND AS 115. Due to application of Ind AS 115 from 1 April 2018 onwards, there has been an impact on sales incentives expense recognition. Consequently, Profit after Taxes for 1Q FY19 and 2Q FY19 is higher by Rs17.5 million and Rs10.1 million, respectively, vis-à-vis the amounts if erstwhile standards were applicable.

408,800 424,830 435,360 435,980 439,700 440,600 445,110 452,900

470,620

-

50,000

100,000

150,000

200,000

250,000

300,000

350,000

400,000

450,000

500,000


Active Paid Campaigns - period end

P A I D C A M P A I G N S

4,024 4,049 4,350 4,026 3,951 3,840 4,057 4,285 4,312

1,433 1,440 1,484

1,427 1,376 1,382 1,410 1,480 1,467

2,034 1,801 2,055

2,308 2,170 2,355 2,663

3,025 3,387

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

10,000


Sales Strength - Period End

Tele-Marketing Feet-on-Street (Marketing) Feet-on-Street (JDAs, Cold Calling)

S A L E S F O R C E

JUST DIAL LTD - 2Q FY19 (Quarter ended September 30, 2018) PERFORMANCE SUMMARY

Metric Unit 2Q-FY19 2Q-FY18 YoY change 1Q-FY19 QoQ change

Operating Revenue (₹ million) 2,210 1,945 13.7% 2,114 4.5%

Operating EBITDA (₹ million) 575 396 45.0% 574 0.1%

Operating EBITDA Margin % 26.0% 20.4% 563 bps 27.2% -116 bps

Adjusted EBITDA (excl. ESOP exp.) (₹ million) 631 429 47.1% 624 1.3%

Adjusted EBITDA Margin (excl. ESOP exp.) % 28.6% 22.1% 650 bps 29.5% -93 bps

Other Income, net (₹ million) 184 200 -8.2% 82 123.7%

Profit Before Taxes (₹ million) 674 503 34.0% 573 17.8%

Net Profit (₹ million) 484 375 29.2% 385 25.6%

Net Profit Margin % 21.9% 19.3% 263 bps 18.2% 367 bps

Unearned Revenue (period end) (₹ million) 3,749 2,774 35.1% 3,713 1.0%

Cash & Investments (period end) (₹ million) 13,585 10,453 30.0% 12,888 5.4%

JUST DIAL LTD - 2Q FY19 (Quarter ended September 30, 2018) PERFORMANCE SUMMARY

Metric Unit 2Q-FY19 2Q-FY18 YoY change 1Q-FY19 QoQ change

Unique Visitors (million) 131.3 105.0 25.0% 125.2 4.8%

- Mobile (million) 100.5 69.0 45.7% 92.3 8.9%

- Desktop/ PC (million) 21.8 26.5 -17.5% 23.5 -7.1%

- Voice (million) 8.9 9.6 -6.9% 9.4 -4.8%

- Mobile % share 76.6% 65.7% 1090 bps 73.7% 283 bps

- Desktop/ PC % share 16.6% 25.2% -857 bps 18.8% -214 bps

- Voice % share 6.8% 9.1% -233 bps 7.5% -69 bps

Total Listings (period end) (million) 23.8 19.8 20.0% 22.7 4.7%

Net Listings Addition 1,073,032 1,021,158 5.1% 943,367 13.7%

Total Images in Listings (period end) (million) 51.4 38.5 33.6% 47.9 7.2%

Listings with Geocodes (period end) (million) 12.3 9.2 34.2% 11.8 4.7%

Ratings & Reviews (million) 88.0 76.1 15.7% 85.1 3.5%

Paid campaigns (period end) 470,620 439,700 7.0% 452,900 3.9%

Total App Downloads (period end) (million) 21.9 17.3 26.3% 20.8 5.3%

App Downloads per day 13,555 23,871 -43.2% 14,351 -5.5%

Number of Employees (period end) 12,417 10,892 14.0% 12,281 1.1%

Ramani Iyer

B O A R D O F D I R E C T O R S

V S S Mani

V Krishnan

Sanjay Bahadur

B Anand

Malcolm Monteiro

Anita Mani

Pulak Prasad

Independent Non-Independent

Non-Executive Directors

Executive Directors

L E A D E R S H I P T E A M

Name Designation Experience Functional Areas

V S S Mani Chief Executive Officer 30 YearsOverall growth strategy, planning, execution & management

Shreos Roychowdhury Chief Technology Officer 21 Years Technological Innovation and R&D

Abhishek Bansal Chief Financial Officer 10 YearsFinance, Strategy, Accounting, Treasury, Audit, Legal,Compliance & Traffic

Vishal Parikh Chief Product Officer 17 YearsLeads Product, Design & Technology teams, Project Management, Payments Product & Voice Operations

Sumeet Vaid Chief Revenue Officer 22 Years Revenue growth & Business development

Rajesh Madhavan Chief People Officer 22 Years Human Resource Functions

Jaimin Shah Chief Technology Officer, Omni 18 Years Leads Omni & related products

Ajay Mohan Group Vice President, Sales 22 YearsSales platform management, Strategic alliances, Corporate partnerships & Business expansion

Rakesh Ojha Group Vice President, Sales 23 Years Sales & Expansion (West Region)

Prashant Nagar Vice President, Sales 18 Years Sales & Expansion (Delhi, Just Dial Ambassadors)

Suhail Siddiqui Vice President, Sales 21 Years Sales & Expansion (North & East Region)

Rajiv Nair Vice President, Sales 18 Years Sales & Expansion (South Region)

Shwetank DixitAVP & Head, Database & Content

6 Years Database augmentation, Curation & Content enrichment

S H A R E H O L D I N G P AT T E R N

33.91%

44.33%

12.59%

9.17%

P R O M O T E R S

F O R E I G N I N V E S T O R S

D O M E S T I CI N V E S T O R S

I N D I V I D U A L S

A S O NS E P 3 0 , 2 0 1 8

E n d o f P re s e n t a t i o n

BUSINESS OVERVIEW · 2018-10-29 · Chandigarh Delhi NCR (Noida) Jaipur Ahmedabad Mumbai Bengaluru...

Documents

Transcript of BUSINESS OVERVIEW · 2018-10-29 · Chandigarh Delhi NCR (Noida) Jaipur Ahmedabad Mumbai Bengaluru...