Business Online Banking Migration Guide

ACTIONS YOU NEED TO TAKE PRIOR TO SEPTEMBER 18, 2015

While we do our part to ensure a smooth transition, we recommend you complete these steps before Friday, September 18th at 7:00 p.m.

1. Update your contact information with us. That includes all your email addresses and phone numbers.Forasmoothfirsttimeloginexperience,pleaseensurewehavecontactinformation, including cell phone number, for your Company Administrator. 2. Print out all User settings on the current system so you can re-establish them more easily on the upgraded system on or after September 21st.

3. Download or print your bill payment transaction history for your record keeping. Beginning Monday, September 21, 2015 at 6:00 a.m., your prior bill payment transactions will no longer be available for online viewing.

4. Print out your current account-to-account transfers so you can easily re-establish them on the upgraded system. Internal account-to-account transfers scheduled through Sunday, September 20th will be processed on September 18th. Account-to-account transfers scheduled for after September 20th will not be processed and will need to be re-established on the new system.

5. Print out your current ACH transactions from the current system so you can easily re-establish them on the upgraded system on or after September 21st. We’ll process all ACH transactions scheduled through September 18th. We will be converting CCD and PPD payments andcollectionsonly.Othertypes,suchaschildsupportpaymentsandtaxpaymentsmustbe manually added. ACH transactions scheduled after September18th, will not be processed and will needtobere-establishedonthenewsystem.YourexistingACHtemplateswillbeconvertedonto the new system.

6. Print out your current wire transactions to make it easier to re-establish them on the upgraded system. Wire transactions scheduled through September 18th will be processed. Your existingwiretemplateswillbeconvertedontothenewsystem.

7. If you use Quicken or QuickBooks, download your latest transactions into your Quicken or QuickBooks account register. After 7:00 p.m. on Friday, September 18th, your prior transactions will be unavailable. On September 21st, log in to your ABBconnect|Business account to reactivate your Quicken or QuickBooks set up. For complete step-by-step instructions, visit http://upgrade.americanbusinessbank.com for the Quicken and QuickBooks Setup Guides.

Please visit http://upgrade.americanbusinessbank.com

ACTIONS YOU NEED TO TAKE AFTER 6:00 A.M., MONDAY, SEPTEMBER 21, 2015

1. Log in to your ABBconnect|Business account using the instructions and new Company ID we will be sending you in September 2015.

2. To help safeguard your information, you will be prompted to validate your identity through a One- Time Security Code. For assistance, see our “First Time Login Guide” at http://upgrade.americanbusinessbank.com.

3. Re-establish your account-to-account transfers, if you have any scheduled after Friday, September 18th. Just select the “Transfers and Payments” tab in the top navigation panel. It’s easy, we promise.

4. Re-establish your ACH and wire transfers using the “Transfers and Payments” tab in the top navigation panel.

5. Re-enroll in Online Statements to view your statements online and to access online statement history. Select the “Reports” tab in the top navigation panel, then select “Statements and Documents.”

6. Access and review your Bill Payment payee and payment information by selecting the “Transfers and Payments” tab in the top navigation panel. All your current payees and scheduled bill payments will be transferred so you don’t need to take additional action. Please note: if you scheduled multiple bill payments in the same amount to the same payee on the same day, only one of those payments will be converted. If that’s the case, you’ll have to re-establish the payment.

Call us at 1.213.430.5150 (or 1.855.438.5608 on or after September 21st), 8:00 a.m. to 5:00 p.m.

IMPROVED ONLINE BANKING FEATURES• Easy, intuitive navigation• Enhanced security features, including fraud monitoring tools• Easier to read statements with check images• Easy bill pay and payee management, plus the ability to request electronic bills from your payees•Widevarietyofemailnotificationsandalerts

NEW TOOLS TO ENHANCE YOUR ONLINE BANKING EXPERIENCE•ExternaltransfersbetweenyourABBaccounts andaccountsyouholdatotherfinancial institutions•Expeditedpaymentssoyoucanpaysomeone overnight• Customizable dashboard, detailed information and activity reports, plus Positive Pay and Account Reconciliation

We’re taking your online banking to the next level.

Business Online Banking Migration Guide

FOR ASSISTANCE WITH ABBCONNECT |BUSINESS

We will be hosting several webinars to introduce ABBconnect|Business and highlight the various features and functionality available. These informative sessions will include a walk-through of all key areas of the system, including company administration, reporting, and funds transfers.

You do not need to register for the webinars in advance. The sessions are identical, so feel free to join whichever is most convenient for you. Simply use the conference line call-in number below and click the appropriate link at the established date and time. Each session will last about 90 minutes with additional time for Q&A. If you have multiple users at your company, we request that you share a line so that we may assure access to as many clients as possible. For ease in accessing the webinar links, open an electronic version of the schedule at http://upgrade.americanbusinessbank.com/webinar.

Session 1Date: Wednesday, September 9thTime: 2:00 p.m.Audio Information: Please dial 1.866.389.6435 with access code 2019809Join the webinar: http://upgrade.americanbusinessbank.com/webinar-1

Session 2 Date: Monday, September 14thTime: 2:00 p.m.Audio Information: Please dial 1.866.389.6435 with access code 2019809 Join the webinar: http://upgrade.americanbusinessbank.com/webinar-2

Session 3Date: Tuesday, September 15thTime: 10:00 a.m.Audio Information: Please dial 1.866.389.6435 with access code 2019809 Join the webinar: http://upgrade.americanbusinessbank.com/webinar-3

Session 4Date: Wednesday, September 16thTime: 10:00 a.m.Audio Information: Please dial 1.866.389.6435 with access code 2019809Join the webinar: http://upgrade.americanbusinessbank.com/webinar-4

Session 5Date: Wednesday, September 16thTime: 2:00 p.m.Audio Information: Please dial 1.866.389.6435 with access code 2019809Join the webinar: http://upgrade.americanbusinessbank.com/webinar-5

You can also visit http://upgrade.americanbusinessbank.com for further information and step-by-step instructions. Or, give us a call. American Business Bank customer service specialists are available daily from 8:00 a.m. to 5:00 p.m. at 1.213.430.5150 (or 1.855.438.5608 on or after September 21st) to talk you through the log in process and new online banking features.

Member FDIC. Equal Housing Lender.08/2015-BG