Business Mentors

How to Create an Exceptional Company and Motivate Your

Staff

How to Create an Exceptional Company and Motivate Your

StaffPhillip RosebrookBusiness Mentors

Phillip RosebrookBusiness Mentors

Business Mentors

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Company Culture

Business Mentors

Where to Start?Where to Start?

Right peopleRight systemGive tools to succeed

Provide feedback

Right peopleRight systemGive tools to succeed

Provide feedback

Business Mentors

HiringHiring

Proper screening processGood advertisingSelection and interviewsAlways check referencesPerformance expectations

Job descriptionsQuantifiable benchmarks

Proper screening processGood advertisingSelection and interviewsAlways check referencesPerformance expectations

Job descriptionsQuantifiable benchmarks

Business Mentors

FeedbackFeedback

30/60/90 Reviews

Annual performance appraisal

360 Review MBWAFormalized process

30/60/90 Reviews

Annual performance appraisal

360 Review MBWAFormalized process

Business Mentors

Informal FeedbackInformal Feedback

Recognize worthwhile achievement

Praise publicly and oftenBecome a cheerleader

Criticize privately

Only criticize direct reports

Recognize worthwhile achievement

Praise publicly and oftenBecome a cheerleader

Criticize privately

Only criticize direct reports

Business Mentors

StarsStars

Business Mentors

CommunicationCommunication

Company MeetingsOne of the most important team building opportunities

Overlooked element of organizational dynamics

Impacts customers and employees

Company MeetingsOne of the most important team building opportunities

Overlooked element of organizational dynamics

Impacts customers and employees

Business Mentors

Company MeetingsCompany Meetings

Company businessVisionSafety trainingGoal updatesDivisional reportsUpcoming activities

Company businessVisionSafety trainingGoal updatesDivisional reportsUpcoming activities

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Meeting Agenda Cont…Meeting Agenda Cont…

New staff IntroductionsVictoriesAwards and celebrationsUpcoming activities

New staff IntroductionsVictoriesAwards and celebrationsUpcoming activities

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EventsEvents

Create social evntsInvolve families

Community service

Reward for goal achievement

Create social evntsInvolve families

Community service

Reward for goal achievement

Business Mentors

Divisional CommunicationDivisional

CommunicationTeam involvement

Internal trainingProject reviews and assessmentDivisional performance & challenges

Team building Social opportunitiesLunch as a rewardNames, slogans, etc

Team involvementInternal trainingProject reviews and assessmentDivisional performance & challenges

Team building Social opportunitiesLunch as a rewardNames, slogans, etc

Business Mentors

Upward MobilityUpward Mobility

Allow staff to see a futureTraining opportunitiesInvest in your peoplePost openingsExplain steps to move up

Beware of Peter’s Principle

Allow staff to see a futureTraining opportunitiesInvest in your peoplePost openingsExplain steps to move up

Beware of Peter’s Principle

Business Mentors

CompensationCompensation

Pay is important but not the mostPay at least average but not too much

Provide incentivesMake measurements clearEasy to understandUpdate status oftenPay what you commit to

Pay is important but not the mostPay at least average but not too much

Provide incentivesMake measurements clearEasy to understandUpdate status oftenPay what you commit to

Business Mentors

Community InvolvementCommunity Involvement

Give staff an outlet for service

Allow staff a say in giving Create a balance - not too muchHave a plan and budget each year

Give staff an outlet for service

Allow staff a say in giving Create a balance - not too muchHave a plan and budget each year

Business Mentors

Staff Quality of Life Issues

Staff Quality of Life Issues

“You cannot be at work thinking about home and at home thinking about work.” Zig Ziglar

Financial education - Dave Ramsay

InsuranceTuition reimbursement programsScholarship programCounseling services

“You cannot be at work thinking about home and at home thinking about work.” Zig Ziglar

Financial education - Dave Ramsay

InsuranceTuition reimbursement programsScholarship programCounseling services

Business Mentors

LeadershipLeadership

Positive Passion Smile and have funAdmit your mistakesBe humbleBe a good citizenBe a person of virtue and company with values

Positive Passion Smile and have funAdmit your mistakesBe humbleBe a good citizenBe a person of virtue and company with values

Business Mentors

What Kind of Boss Would You Want? What Kind of Boss Would You Want?

Business Mentors

BenefitsBenefits

Longevity and experienceNew staff in tight labor markets

Free agents gravitate to winning teams

Better customer serviceEver ask a carpenter to clean a wall or extract at 2:00 AM?

Improved marginsEmployees work FOR your success

Longevity and experienceNew staff in tight labor markets

Free agents gravitate to winning teams

Better customer serviceEver ask a carpenter to clean a wall or extract at 2:00 AM?

Improved marginsEmployees work FOR your success

Business Mentors

Your Obligation as an Employer?

Your Obligation as an Employer?

Your familyEmployees familiesHealthcareRetirementChildren’s educationCitizen of your community

Your familyEmployees familiesHealthcareRetirementChildren’s educationCitizen of your community

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Results Results

Create a truly exceptional company

Create a legacy for your family, your employees and your community

Create a truly exceptional company

Create a legacy for your family, your employees and your community

Business Mentors

Have the Staff Now What?

Have the Staff Now What?

Have high expectationsCreate a clear vision Have solid goalsDefine company cultureHave challengesShort term victories

Have high expectationsCreate a clear vision Have solid goalsDefine company cultureHave challengesShort term victories

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SuccessSuccess

Employees want to be a part of something bigger than their position

Link paycheck to purposeThe foundation of an exceptional company is strong leadership

Employees want to be a part of something bigger than their position

Link paycheck to purposeThe foundation of an exceptional company is strong leadership

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LeadershipLeadership

TrustCommunicationFocus on results not activities

Clear directionCelebration and recognition

TrustCommunicationFocus on results not activities

Clear directionCelebration and recognition

Business Mentors

Exceptional Company Exceptional Company

Industry shake outDo you have a company or job?What is your legacyHow will you spend your time and for what result?

Back to culture

Industry shake outDo you have a company or job?What is your legacyHow will you spend your time and for what result?

Back to culture

Business Mentors

ClosingClosing

Thank you for your attention

Phillip Rosebrook, CRBusiness MentorsELC Trainingwww.BusinessMentors.netPhillip@businessmentors.net

Thank you for your attention

Phillip Rosebrook, CRBusiness MentorsELC Trainingwww.BusinessMentors.netPhillip@businessmentors.net