Business Letters – Fomal Letters. What is business letters? A letter dealing with business A...
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Transcript of Business Letters – Fomal Letters. What is business letters? A letter dealing with business A...
Business Letters – Fomal Letters
What is business letters?
A letter dealing with business
A formal means of communication between two people, a person and a
corporation, or two corporations.
follow very strictly set rules for composition
Common Types of Business Letters
Acknowledge letters(Thank the reader for something they did for you in
the office.)
Order Letter (Order material that is running low and will be
needed soon.)
Inquiry Letter (A request for a certain something or in response to
a request made by someone.)
Complaint or adjustment letters
Sales Letters
Hiring or Termination Letters
Letters of Recommendation
Goodwill Letters
Business Format
Block Format
Modified Format
Semi-Block Format
Font of Business Letter
Times New Roman → Conservative Company
Arial or other choices → Liberal Company
Business Letter Checklist
short,
simple,
strong,
and sincere
Format of Formal Letters
Create a Letterheadsender:
Logo, Address, Phone no.,Web address
Example
Scholastic Publisher12 Jalan UtamaSelangorTel: 03-12234343Website: http://www.carevet.com.my
Recipient Address
Name Title
Company NameAddress
Example:Jason Chan
Sales AssistantABC Ltd. Co.
34 Jalan LonggakSelangor
Salutation
If recipient name is givenDear Jason
Dear Mr Jason
If recipient is an organizationDear sirs
If recipient is a head and name is not knownDear sir/madam
Closing
Yours faithfully / Yours sincerely
Type your nameJob title
Enclosure
At the bottom of the lettera space down after the title of the sender
Use short forms “Enc”, “Encs”
Yours sincerely
William WongFinancial Officer
Enc : Cheque for $1000
Carbon Copy/Blind Copy
Cc. - To a person to keep a copy of your letter
bcc. - to give a person a copy of your letter withoutthe recipient's knowledge
Post Script
P.S. Remember to bring your invoice in your next visit