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Solaris CompanyIndustrial Area, Peshawar, Phone 0091 091 234688

Nov 17th, 2011

Mr. Peter KingSenior ManagerHeinrich Mechanics InternationalSubject: Poor Quality of Machinery

Dear Mr. King:

Your company is our good alliance as your company is supplying us quality Products from the verybeginning. Its an honour for the company like us. We are very fond of your products as they arehelping us to provide quality product to our final customers.Few days ago we have imported a Quality checking Machinery from your Heinrich MechanicsInternational and for the very first time our technical experts have found that the machinery that weexported from you is poor in performance as compare to previous ones. We have applied all theinstructions written in manuals but its still working in same faulted condition.Our companies have very strong Business relation, so kindly send any one of your engineers to ourcompany for the inspection of that machine.I hope this favour of yours will lead our business relations to another stage. Hope for your besresponse.

Sincerely,

Fawad Ali Khan

Fawad Ali Khan(Unit Manager)