Business Intelligence Peter Carr

The State of Business Intelligencein the Australian mid-market

Peter CarrManaging DirectorFebruary, 2010

Success is contingent on a number of key factors within an overall information strategy

Commercial-in-Confidence - Not for Distribution

The four pillars of analytical competition HBS 2007

And Australian organisations are making a good start through senior management buy-in


For local companies the applications and drivers are significant with big business policy bleeding into mid-market

• Big business drivers are either policy or competition driven:– AML and Fraud– Distinctive capability– Supply Chain Optimisation– Merger and Acquisition Activity – Inventory Optimisation– People retention

• Mid-market business drivers are information resource driven– Data quality in customer records – Multiple systems and lack of resources– Master-data management or multiple versions of the truth– Conventional wisdom and leader-pleasing


Effective Information Management to support an analytical oragnisation requires the right solution


Source: Longhaus

What started with statistics became dominated with office productivity tools ...until now


Front OfficeFront End

Info Worker

Back OfficeBack End

Programmer

29-44%39-38%

22-47%

Source: Longhaus

So what have we achieved after 40 years of effort?


Research suggests that approaches relating to predictive analytics are the least adopted


And as such the supply market is a busy one with specialists rising to meet demand for true BI strategies


How do you move ahead?“In God We Trust, All Others Bring Data”

• Gut feel management– Why is my company using BI?

• Upward management– What are the current data quality issues inside my organisation?

• Spreadsheet management– Do the systems we utilise actually support BI?

• Supplier management– Can I get it all in one place?– How can I rationalise?


Thank you

Longhaus Head OfficeLevel 30, AMP Place10 Eagle StreetBrisbane QLD 4000

Longhaus Research Centre1/46 Campbell Street Bowen Hills QLD 4006

p: +61 7 3868 4796f: +61 7 3852 [email protected]

Peter CarrManaging [email protected]+61 408 344 405


Business Intelligence Peter Carr

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