Business Ethicnkmkmsb

download Business Ethicnkmkmsb

of 86

Transcript of Business Ethicnkmkmsb

  • 7/30/2019 Business Ethicnkmkmsb

    1/86

    Business ethic

    Harish agarwal

    Tybii

    Roll no 29

  • 7/30/2019 Business Ethicnkmkmsb

    2/86

    MAY 2009

    What are the different unfair trade practicesfollowed by the business?

    Unfair business practices , and oppressiveor acts or practices by often against and areprohibited by law in many countries. Forinstance, in the each member state mustregulate unfair business practices in

    accordance with the subject to transitionalperiods. Unfair business practices may arise inmany areas, including:

    matters

    Matters involving the purchase of products

    and services by consumers

  • 7/30/2019 Business Ethicnkmkmsb

    3/86

    Matters involving claims and the settlementthereof in cases of

    In addition to providing for the award ofcompensatory, laws may also provide for theaward of punitive damages as well as thepayment of the plaintiff's legal fees.

    At , individuals were not entitled to attorneysfees or punitive damages for wrongful actscommitted by businesses in most states. Mostoften, laws prohibiting unfair businesspractices require consumers to send demandletter to the business prior to commencing

    with a law suit. If the business fails to make areasonable offer of settlement within aspecified period of time, and is subsequentlyfound liable in court, it may be liable forpunitive damages and the injured parties

    reasonable attorney's fees under many statutes.In some instances, the statutes provide forprevailing plaintiffs to recover double or triplethe actual damages against non-settlingdefendants.

  • 7/30/2019 Business Ethicnkmkmsb

    4/86

    When statutes prohibiting unfair and deceptivebusiness practices provide for the award of

    punitive damages and to injured parties, theyprovide a powerful incentive for businesses toresolve the claim through the settlementprocess rather than risk a more costlyjudgment in court.

    Explain the need and importance of businessethics.??

    Business ethics seek to proscribe behavior thatbusinesses, firm managers, and workersshould not engage in. Ethics is a source ofguidance beyond enforceable law. It is clearand uncontroversial that firms and theirworkers should not engage in unlawful acts,such as selling harmful or defective products,

    and ignorance of the law cannot be used as ajustification for unlawful actions. Businessand management ethics goes beyond the lawlo provide guidelines as to what is acceptablebehavior in business transactions. Being based

    on values, however, it is often not clear what

  • 7/30/2019 Business Ethicnkmkmsb

    5/86

    ethical behavior is and what it is not, sincedifferent people may have different values.

    For example, should you report to yoursupervisor an affair between two of your co-workers? Some people would say yes, butothers would think that it is none of theirbusiness. What about selling a product abroad

    that has been found to be harmful to healthand is not allowed lo be sold in the UnitedStates? Or buying foreign products made withchild labor? Or polluting abroad in a way thatis not allowed at home? These issues areimportant to the firm because, independent ofits ethical stand, they could seriously affect itsbottom line if, for example, they lead angryconsumers to boycott the firm.

    Today, most large companies have established

    codes of ethical behavior for the firm'spersonnel and have created "ethics officers" orguardians of corporate rectitude with themission of keeping employees conduct moreupright than the law requires. A company withsuch a code of behavior and an ethics officer is

    more likely to hear of unethical behavior in

  • 7/30/2019 Business Ethicnkmkmsb

    6/86

    the firm before it becomes a legal problem orbefore it leads to consumer reaction, both of

    which can harm the image and profitability ofthe firm. There have been many such cases,such as when it became known that Nestle (theSwiss multinational and largest food companyin the world) pushed infant formula in manypoor countries when the mother's milk wouldhave been healthier for the infant, or whenNike was exposed for paying poverty wages inmany developing countries to workers makingits high-priced sneakers.

    An important additional incentive for manyfirms establishing codes of conduct for theiremployees and creating ethics officers was theestablishment of sentencing guidelines by thecourts in 1991 that reduced fines for white-collar crimes committed by employees of

    companies that had established comprehensiveethics programs. Such ethics programs attemptto indicate as clearly as possible behavior thatthe firm regards as unethical and thatemployees are asked to avoid. These include

    using the company's telephone for personal

  • 7/30/2019 Business Ethicnkmkmsb

    7/86

    use, taking office supplies home, lying aboutbeing sick for missing work, reporting illegal

    behavior by other employees, giving oraccepting gifts, and many others.

    DEFINE FRAUD and state the different typesof fraud in the banking sector.

    Incriminallaw,fraudisintentionaldeceptionmade for personal gain or to damage anotherindividual; the related adjective isfraudulent,and verb is defraud. Fraud is acrimeandacivil lawviolation, though the

    specificcriminal lawdefinition varies bylegaljurisdiction. Defrauding people or entitiesofmoneyor valuables is a common purpose offraud.

    Electronic fraud

    Identity theft

  • 7/30/2019 Business Ethicnkmkmsb

    8/86

    Credit/Debit card fraud

    Cheque fraud.

    Credit card fraudCredit card and debit card fraud is a crimewhereby your credit or debit card can be

    reproduced in order to use the credit balanceto obtain a financial advantage. The creationand/or alteration of a credit/debit card occurswhen the information contained on themagnetic strip is reproduced. This type ofcrime is known as skimming.

    Credit or debit card fraud can also occur whenyour card is lost or stolen and used by a thirdparty to purchase goods with those cards or to

    remove cash from the cards.

    Credit or debit cards can also be intercepted intransit while being sent to you. Your cards can

    also be compromised by a dishonest merchant

  • 7/30/2019 Business Ethicnkmkmsb

    9/86

    who undertakes unauthorised duplicatetransactions on your card.

    Cheque fraudCheque fraud is the use of a cheque to getfinancial advantage by: altering the cheque(payee/amount) without authority

    theft of legitimate cheques and then alteringthem

    duplication or counterfeiting of cheques

    using false invoices to get legitimate chequedepositing a cheque into a third party account

    without authority

    depositing a cheque for payment knowing thatinsufficient funds are in the account to coverthe deposited cheque.Email scams and fake websites

    A number of customers from Australianfinancial institutions have been targeted withhoax emails. These emails appear to be

    genuine bank emails.

  • 7/30/2019 Business Ethicnkmkmsb

    10/86

    Some emails inform the customer that their

    security details and passwords need to beupdated by logging into an authentic looking,but fake website. The purpose of thesewebsites is to obtain your log on details toaccess your bank accounts.

    What are the steps that a bank can taketo prevent frauds by the insiders?

    In addition to watching for warning signs, it isimportant to monitor the potential for internal

    fraud risks in certain roles within yourinstitution more closely than others and limitaccess to such data as Social Securitynumbers. The more credentials and accountaccess privileges an employee has forcustomer and employee accounts, the biggerthe risk they pose. Two illustrative examples:

    1.Dial F for fraud. For example, customer-service roles within call centers are a target forfraudsters and fraud rings because they have

    access to the banks entire database of

  • 7/30/2019 Business Ethicnkmkmsb

    11/86

    customers and their identities.

    If the call center is outsourced, it may beparticularly vulnerable.

    2. Guru fraud. The IT department could alsobe susceptible to fraud. Computer techniciansmay be able to divert money from customeraccounts to dummy accounts, or commitidentify theft by accessing customers or

    employees personal information.

    In one high-profile case, a computer

    technician stole the identities of other bankemployees to open accounts at other financial

    institutions.

    Because of the risks involved with the theft of

    customer or employee data, employees shouldonly be allowed to view the information theyneed in order to do their job, and theirbehavior should be closely watched for someof the warning signs listed above.

  • 7/30/2019 Business Ethicnkmkmsb

    12/86

    Monitoring and prevention

    Restricting access to customer data can helpan institution prevent not only identity theft,but also associated fraud schemes such asaccount takeover. Continuous monitoring ofemployee behavior and transactional activity

    can help uncover warning signs of internalfraud.

    To help increase the efficiency andeffectiveness of monitoring efforts, atechnology solution can automate many of thetime- and labor-intensive processes associatedwith manual fraud detection. By capturing andrecording data across a network, an automatedapproach can alert an institution to threats andcreate an audit trail of flagged activity to

    streamline investigation and loss mitigation.

    A critical aspect of this type of monitoring is

    ensuring that it is in real-time. After-the-factmonitoring can help, but most certainly wont

    avoid significant losses.

  • 7/30/2019 Business Ethicnkmkmsb

    13/86

    The best monitoring systems identify the

    behavior that leads up to loss events, targetingfraud at the source and permitting theinstitution to stop fraudulent behavior before itreally starts. In this manner, the best strategycan be deterrence; employees know they arebeing monitored and should be reluctant toattempt any violations of company policy.

    The most effective internal fraud technologysolutions include customizable business rules,which can be preset to automatically stop

    transactions or flag them for furtherinvestigation. For instance, rules can be setregarding expected employee behavior. Wheninsiders are operating in a matter that isinconsistent with their behavioral profile, the

    technology solution will automatically alertthe institution. This can help pinpoint activitysuch as redundant account changes, excessivepassword changes, and demand drafts.

    Also, if an employee is accessing

    inappropriate information for his or her job

  • 7/30/2019 Business Ethicnkmkmsb

    14/86

    function, a technology solution can help linkthat activity to new deposit or loan activity

    that has been initiated by that individual.

    Rules can be updated frequently as aninstitution fine-tunes its internal fraudprevention program.

    What is the need of Corporate Governancerating? What would it reveal about thecompany?

    According to SEBI sources,SEBI has nointention to making rating of governance of

    listed companies mandatory. According to

    SEBI, it may be wrong to conclude that

    governnce norms compelled companies tosacrifice long-term interests or outlook in the

    pursuit of short-term interests and responses to

    market signals. SEBI has commissioned

  • 7/30/2019 Business Ethicnkmkmsb

    15/86

    a study to determine the cost of complianceincurred by companies in respect of the

    regulatory framework, including Clause 49 ofthe listing agreement. The Narayana

    Murthy committee on corporate governancecode had gone about its work in a highly

    professional and democratic manner and SEBIwanted that the professionals should

    study the issues raised and itsrecommendations, including the proposal forfacilitation

    of whistle blowing; ICRA which rated

    companies, adopted certain parameters and

    procedures for the purpose and the agencyclarified that it normally required four to six

    weeks and the rating was not an audit orcertification of regulatory compliance by the

    listed company and the exercise was not aguarantee against fraud. Its primary focus in

  • 7/30/2019 Business Ethicnkmkmsb

    16/86

    the rating was on the business processes. Keyvariables analysed in rating included the

    shareholding structure, governance structure,management processes, board structure

    and processes, stakeholder relationship,transparency and disclosures and financial

    discipline. The starting point was anassessment of the corporates compliance with

    statutory regulations as laid down in clause 49of the listing agreement. Feedback from

    independent directors was a key part of the

    rating process. International Finance

    Corporation, Washington which also carriedout rating of companies followed OECD

    guidelines. The corporation faced the task of

    adopting the model and developing best

    practices suited to companies in emergingeconomies. Global experience showed that

  • 7/30/2019 Business Ethicnkmkmsb

    17/86

    good governance helped corporates inaccessing capital, especially long-term finance

    andequity. The IFC , as a major lender, looked atcorporate governance as a tool to reduce

    investor risk and took account of the risk toreputation arising from bad governance. It

    was observed that companies which focusedmuch on short term profits tended to lose in

    the long-term. Further according tointernational research, corporates with sound

    governance practices received higher premiumfor the shares in the stock market.

    What are the important criteria of Corporate

    Governance rating?

    It may be noted that Standard &

    Poor has recently launched a new service,

    known as Corporate Governance Scores, to

  • 7/30/2019 Business Ethicnkmkmsb

    18/86

    evaluate corporate governance practices, bothat a country and at a company level. In

    the case of country governance assessment,the analysis starts with an evaluation of

    governance issues at the country level.Depending upon the level of support, acountry would be assessed as providingstrong support, moderate support or

    weak support.

    The primary focus of this analysis is at thecountry or national level. However when the

    external environment is affected by thepolicies of regional/state governments, thefocus

    of analysis would be modified to considersuch influences. In the country governance

    analysis the following four main areas areconsidered: legal infrastructure, regulation,

    information infrastructure and marketinfrastructure.

  • 7/30/2019 Business Ethicnkmkmsb

    19/86

    The second part of the analysis is concernedwith company analysis which is

    concerned with evaluating the practices atindividual companies. Standard and Poor

    assigns scores to a companys overall practices

    using a synthesis of the OECDs and

    other international codes and guidelines ofcorporate governance practices. The analysis

    has four main components. These fourcomponents and sub categories are as follows:

    Component 1 concerned with ownershipstructure, relates to transparency of ownership

    structure, concentration and influence ofownership.

    Component 2 concerned with financial

    stakeholder relations , has subcategories suchas

    regularity of, access to, and information onshareholder meeting, voting and shareholder

    meeting procedures and ownership rights.

  • 7/30/2019 Business Ethicnkmkmsb

    20/86

    Component 3 concerned with financialtransparency and information disclosure

    comprises sub-categories like quality andcontent of public disclosure, timing of, and

    access to, public disclosure and independentand standing of the companys auditor.

    Component 4, concerned with board structureand process, is related to Board structure

    and composition, role and effectiveness ofboard, role and independence of outside

    directors and directors and executivescompensation, evaluation and successionpolicies.

    SHORT NOTES

    Role of Auditor in Corporate Governance.

  • 7/30/2019 Business Ethicnkmkmsb

    21/86

    Corporate governance loosely refers to thewhole system of rights, processes and controls

    established internally and externally over themanagement of a business entity with theobjective of protecting the interests of itsstakeholders. At the most elementary level, itcan be described as the processes by whichinvestors and stakeholders attempt tominimize the transaction costs and agencycosts associated with doing business within acompany. To do so the principal prerequisite isto have a clear, transparent, concise and true

    picture of the companys financial affairs. This

    has been achieved by the process of auditing,however willful or inadvertent negligence inauditing process has led to disastrousconsequences. Much before Satyam scamshook the Indian corporate sector, the world

    had its share of breakdown of corporategovernance in form of Enron, Parmalat,Qwest, Global Crossing etc. all from auditinglacunae which shook the very fundamentals ofcorporate governance. Hence auditing has animportant place in the hierarchy of ideal

    corporate governance structure. This paper

  • 7/30/2019 Business Ethicnkmkmsb

    22/86

    will focus on role of auditors in corporategovernance with the central theme of Quis

    custodiet ipsos custodes? or who will guardthe guards, thereby delving into issues

    relating to duties of auditors, independence ofauditors, liability of auditors, analyzing andcomparing corporate scandals which tookadvantage of poor accounting standards anddisclosure requirements. Specifically, theresearchers will study the mode ofappointment, remuneration, scope of activitiesand term of external auditors, as well as theirliabilities in case of failure in discharge of

    duties, since these aspects of an auditorsstatus are most closely related to theirindependence and function they play in acorporate governance framework of fairdisclosure of financial accounts. Quite in

    consonance with the Irani Committee Reportand the advisory by National AdvisoryCommittee on Accounting Standards(NACAS) the researchers would argue that tomake auditing even more transparent andindependent interested parties not directly

    connected with the day to day management of

  • 7/30/2019 Business Ethicnkmkmsb

    23/86

    the company like the representatives ofshareholders, creditors etc. should be part of

    the auditing team, remuneration andappointment of auditors in any companyshould be scrutinized in an extraordinarygeneral meeting and not just in AnnualGeneral Meeting, outsourcing of audit relatedwork by reputed auditing firm should befirmly disallowed, a mandatory gap betweenre-appointment of auditors should be enforced.In lines of Naresh Chandra Committee Reportand the recommendation of ICAI theresearcher would further suggest that auditors

    be prohibited from performing certain non-audit services, blacklisting of auditors who arefound guilty of dereliction of duty. Further thelaw courts are to be urged to consider thatauditors owe a fiduciary duty towards the

    company and thus will be liable for breach ofsuch fiduciary duty for fraudulentmisrepresentation and not just institutionalrepercussion in form of blacklisting etc. byICAI, there has to be a healthy debate toensure that no veil of standard of care and skill

    obscure the duties of auditors, the researchers

  • 7/30/2019 Business Ethicnkmkmsb

    24/86

    would like to draw a parallel betweenprofessionals in medical and auditing sector

    and show that courts have diverged on thestandard of skill required, this is a disturbingtrend as the statutory duty of care is same inboth the cases. The researchers wouldconclude by a critique of the proposedsuperstructure in auditing field, the notion hasbeen an unsuccessful attempt in USA, a microsupervision would be much effective andfruitful with representatives from interestedgroups like shareholders etc. but from adifferent company in different field working in

    tandem in a loose advisory role with theauditors group is bound to check any mis-alliance between management and auditors.

    Frauds by Bank employees.Some fraudsters obtain access to facilitieshandling large numbers of such as a mailroomor post office or the offices of a tax authority(receiving many checks) or a corporate payroll

    or a social or veterans' benefit office (issuing

  • 7/30/2019 Business Ethicnkmkmsb

    25/86

    many checks). A few checks go missing;accounts are then opened under assumed

    names and the checks (often tampered oraltered in some way) deposited so that themoney can then be withdrawn by thieves.Stolen blank checkbooks are also of value toforgers who then sign as if they were thedepositor.

    exploits a system in which, when a cheque isdeposited to a bank account, the money ismade available immediately even though it is

    not removed from the account on which thecheque is drawn until the cheque actuallyclears.

    Forgery and altered cheques

    Thieves have altered cheques to change thename (in order to deposit cheques intended forpayment to someone else) or the amount onthe face of cheques, simple altering canchange $100.00 into $100,000.00, althoughtransactions of this value are subject to

  • 7/30/2019 Business Ethicnkmkmsb

    26/86

    investigation as a precaution to prevent fraudas policy.

    Instead of tampering with a real cheque, somefraudsters will attempt to forge a depositor'ssignature on a blank cheque or even print theirown cheques drawn on accounts owned byothers, non-existent accounts or even alleged

    accounts owned by non-existent depositors.The cheque will then be deposited to anotherbank and the money withdrawn before thecheque can be returned as invalid or for non-sufficient funds.

    Accounting fraud

    In order to hide serious financial problems,some businesses have been known to usefraudulent bookkeeping to overstate sales andincome, inflate the worth of the company's

    assets or state a profit when the company isoperating at a loss. These tampered records arethen used to seek investment in the company'sbond or security issues or to make fraudulentloan applications in a final attempt to obtain

    more money to delay the inevitable collapse of

  • 7/30/2019 Business Ethicnkmkmsb

    27/86

    an unprofitable or mismanaged firm.Examples of accounting frauds: These two

    companies "cooked the books" in order toappear as they had profits each quarter whenin fact they were deeply in debt.

    Uninsured deposits

    There are a number of cases each year wherethe bank itself turns out to be uninsured or notlicensed to operate at all. The objective isusually to solicit for deposits to this uninsured"bank", although some may also sell stockrepresenting ownership of the "bank".

    Sometimes the names appear very official orvery similar to those of legitimate banks. Forinstance, the "Chase Trust Bank" of appearedin 2002 with no license and no affiliation to itsseemingly apparent namesake; the real is

    based in New York. has also been used toconceal other theft taking place within acompany.

    Demand draft fraud

    tfraud is usually done by one or more

    dishonest bank employees. They remove few

    http://en.wikipedia.org/wiki/Demand_drafthttp://en.wikipedia.org/wiki/Demand_drafthttp://en.wikipedia.org/wiki/Demand_draft
  • 7/30/2019 Business Ethicnkmkmsb

    28/86

    DD leaves or DD books from stock and writethem like a regular DD. Since they are

    insiders, they know the coding, punching of ademand draft. These Demand drafts will beissued payable at distant town/city withoutdebiting an account. Then it will be cashed atthe payable branch. For the paying branch it isjust another DD. This kind of fraud will bediscovered only when the head office does thebranch-wise reconciliation, which normallywill take 6 months. By that time the money isirrecoverable.

    Rogue traders

    A rogue trader is a highly placed insidernominally authorised to invest sizeable fundson behalf of the bank; this trader secretlymakes progressively more aggressive and

    risky investments using the bank's money,when one investment goes bad, the roguetrader engages in further market speculation inthe hope of a quick profit which would hide orcover the loss.

  • 7/30/2019 Business Ethicnkmkmsb

    29/86

    Unfortunately, when one investment loss ispiled onto another, the costs to the bank can

    reach into the hundreds of millions of dollars;there have even been cases in which a bankgoes out of business due to market investmentlosses.

    Some of the largest ever detected were

    perpetrated by currency traders and allegedlydefrauded of 4.9 billion euros

    One way to remove money from a bank is totake out a loan, a practice bankers would bemore than willing to encourage if they know

    that the money will be repaid in full withinterest. A fraudulent loan, however, is one inwhich the borrower is a business entitycontrolled by a dishonest bank officer or anaccomplice; the "borrower" then declares

    bankruptcy or vanishes and the money is gone.The borrower may even be a non-existententity and the loan merely an artifice toconceal a theft of a large sum of money fromthe bank.

    Fraudulent loan applications

  • 7/30/2019 Business Ethicnkmkmsb

    30/86

    These take a number of forms varying fromindividuals using false information to hide a

    credit history filled with financial problemsand unpaid loans to corporations usingaccounting fraud to overstate profits in orderto make a risky loan appear to be a soundinvestment for the bank.

    Forged documents are often used to concealother thefts; banks tend to count their moneymeticulously so every penny must beaccounted for. A document claiming that asum of money has been borrowed as a loan,withdrawn by an individual depositor ortransferred or invested can therefore bevaluable to a thief who wishes to conceal theminor detail that the bank's money has in factbeen stolen and is now gone.

    Wire transfer fraud

    Wire transfer networks such as theinternational interbank fund transfer systemare tempting as targets as a transfer, oncemade, is difficult or impossible to reverse. Asthese networks are used by banks to settleaccounts with each other, rapid or overnight

  • 7/30/2019 Business Ethicnkmkmsb

    31/86

    wire transfer of large amounts of money arecommonplace; while banks have put checks

    and balances in place, there is the risk thatinsiders may attempt to use fraudulent orforged documents which claim to request abank depositor's money be wired to anotherbank, often an offshore account in somedistant foreign country.

    There is a very high risk of fraud when dealingwith unknown or uninsured institutions.

    The risk is greatest when dealing with offshoreor Internet banks (as this allows selection of

    countries with lax banking regulations), butnot by any means limited to these institutions.There is an annual list of unlicensed banks onthe site which currentlyis fifteen pages inlength.

    Bill discounting fraud

    Essentially a confidence trick, a fraudster usesa company at their disposal to gain confidencewith a bank, by appearing as a genuine,profitable customer. To give the illusion of

    being a desired customer, the company

  • 7/30/2019 Business Ethicnkmkmsb

    32/86

    regularly and repeatedly uses the bank to getpayment from one or more of its customers.

    These payments are always made, as thecustomers in question are part of the fraud,actively paying any and all bills raised by thebank. After time, after the bank is happy withthe company, the company requests that thebank settles its balance with the companybefore billing the customer. Again, businesscontinues as normal for the fraudulentcompany, its fraudulent customers, and theunwitting bank. Only when the outstandingbalance between the bank and the company is

    sufficiently large, the company takes thepayment from the bank, and the company andits customers disappear, leaving no-one to paythe bills issued by the bank.

    Payment card fraud is widespread as a means of

    stealing from banks, merchants and clients.

    ]Booster cheques

    A booster cheque is a fraudulent or bad chequeused to make a payment to a credit card

    account in order to "bust out" or raise the

  • 7/30/2019 Business Ethicnkmkmsb

    33/86

    amount of available credit on otherwise-legitimate credit cards. The amount of the

    cheque is credited to the card account by thebank as soon as the payment is made, eventhough the cheque has not yet cleared. Beforethe bad cheque is discovered, the perpetratorgoes on a spending spree or obtains cashadvances until the newly-"raised" availablelimit on the card is reached. The originalcheque then bounces, but by then it is alreadytoo late.

    Stolen payment cards

    Often, the first indication that a victim's wallethas been stolen is a phone call from a creditcard issuer asking if the person has gone on aspending spree; the simplest form of this theftinvolves stealing the card itself and charging anumber of high-ticket items to it in the firstfew minutes or hours before it is reported asstolen.

    A variant of this is to copy just the credit cardnumbers (instead of drawing attention bystealing the card itself) in order to use thenumbers in online frauds.

  • 7/30/2019 Business Ethicnkmkmsb

    34/86

    .

    COMPUTER CRIME

    Cyber crime is the latest and perhaps the mostcomplicated problem in the cyber world. Theterm Cyber Crime has nowhere been

    defined in any statute or Act passed or enactedby the Indian Parliament.

    Any criminal activity that uses a computereither as an instrumentality, target or a means

    for perpetuating further crimes comes withinthe ambit of cyber crime.

    It is rapidly evolving from simple e-mailmischief where offenders send obscene e-mail,to more serious offences like theft of

  • 7/30/2019 Business Ethicnkmkmsb

    35/86

    information, e-mail bombing to crashingservers etc.

    The types of cyber crimes includepornography, cyber fraud, defamation, cyberstalking, harassment, IPR theft, data hostage,money laundering, phishing, e-mail bombing,cyber war, illegal EFT.

    Cyber crime is different and more heinousthan conventional crime as in cyber crime; thecrime is committed in an electronic mediumand here means read is not a requirement butis rather a general rule under the penal

    provisions of the Information Technology Act.The Indian Parliament considered it necessaryto give effect to the resolution by which U.N.

    General Assembly adopted Model Law onElectronic Commerce adopted by the United

    Nations Commission on Trade Law. As aconsequence of which the InformationTechnology Act, 2000 was passed. This Actwas a welcome step at a time when there wasno legislation on this field. The Act has

    however during its application proved to be

  • 7/30/2019 Business Ethicnkmkmsb

    36/86

    inadequate and there are certain loopholes inthe Act.

    Cyber Crime in the Act is neithercomprehensive nor exhaustive. TheInformation Technology Act has not dealt withcyber nuisance, cyber stalking, and cyberdefamation and so on. Cases of spam, hacking,

    stalking and e-mail fraud are rampant althoughcyber crimes cells have been set-up in majorcities. The problem is that most cases remainunreported due to lack of awareness.

    Capacity of human mind is unfathomable. It is

    not possible to eliminate cyber crime from thecyber space. However, it is quite possible tocheck them.

    The home user segment is the largest recipientof cyber attacks as they are less likely to have

    established security measures in place andtherefore it is necessary that people should bemade aware of their rights and duties.

    Users must try and save any electronicinformation trail on their computers, use of

    anti-virus software, firewalls, use of intrusion

  • 7/30/2019 Business Ethicnkmkmsb

    37/86

    detection system etc. and further making theapplication of the laws more stringent to check

    crime.

    May 2010

    What is business ethics and its importance

    Business ethics (also corporate ethics) is a

    form of applied ethics or professional ethicsthat examines ethical principles and moral orethical problems that arise in a businessenvironment. It applies to all aspects ofbusiness conduct and is relevant to the conduct

    of individuals and entire organizations.Business ethics has both normative anddescriptive dimensions. As a corporatepractice and a career specialization, the field isprimarily normative. Academics attempting to

    understand business behavior employ

  • 7/30/2019 Business Ethicnkmkmsb

    38/86

    descriptive methods. The range and quantityof business ethical issues reflects the

    interaction of profit-maximizing behavior withnon-economic concerns. Interest in businessethics accelerated dramatically during the1980s and 1990s, both within majorcorporations and within academia. Forexample, today most major corporationspromote their commitment to non-economicvalues under headings such as ethics codesand social responsibility charters. Adam Smithsaid, "People of the same trade seldom meettogether, even for merriment and diversion,

    but the conversation ends in a conspiracyagainst the public, or in some contrivance toraise prices."[1] Governments use laws andregulations to point business behavior in whatthey perceive to be beneficial directions.

    Ethics implicitly regulates areas and details ofbehavior that lie beyond governmentalcontrol.[2] The emergence of largecorporations with limited relationships andsensitivity to the communities in which theyoperate accelerated the development of formal

    ethics regimes

  • 7/30/2019 Business Ethicnkmkmsb

    39/86

    Stop business malpractices : Some

    unscrupulous businessmen do businessmalpractices by indulging in unfair tradepractices like black-marketing, artificial highpricing, adulteration, cheating in weights andmeasures, selling of duplicate and harmfulproducts, hoarding, etc. These businessmalpractices are harmful to the consumers.Business ethics help to stop these businessmalpractices.

    Improve customers' confidence : Businessethics are needed to improve the customers'confidence about the quality, quantity, price,etc. of the products. The customers have moretrust and confidence in the businessmen whofollow ethical rules. They feel that suchbusinessmen will not cheat them.

    Survival of business : Business ethics aremandatory for the survival of business. Thebusinessmen who do not follow it will haveshort-term success, but they will fail in thelong run. This is because they can cheat a

    consumer only once. After that, the consumer

  • 7/30/2019 Business Ethicnkmkmsb

    40/86

    will not buy goods from that businessman. Hewill also tell others not to buy from that

    businessman. So this will defame his imageand provoke a negative publicity. This willresult in failure of the business. Therefore, ifthe businessmen do not follow ethical rules, hewill fail in the market. So, it is always better tofollow appropriate code of conduct to survivein the market.

    Safeguarding consumers' rights : Theconsumer has many rights such as right tohealth and safety, right to be informed, right tochoose, right to be heard, right to redress, etc.But many businessmen do not respect andprotect these rights. Business ethics are mustto safeguard these rights of the consumers.

    Protecting employees and shareholders :

    Business ethics are required to protect theinterest of employees, shareholders,competitors, dealers, suppliers, etc. It protectsthem from exploitation through unfair tradepractices.

  • 7/30/2019 Business Ethicnkmkmsb

    41/86

    Develops good relations : Business ethics areimportant to develop good and friendly

    relations between business and society. Thiswill result in a regular supply of good qualitygoods and services at low prices to the society.It will also result in profits for the businessesthereby resulting in growth of economy.

    Creates good image : Business ethics create agood image for the business and businessmen.If the businessmen follow all ethical rules,then they will be fully accepted and notcriticised by the society. The society willalways support those businessmen who followthis necessary code of conduct.

    Smooth functioning : If the business followsall the business ethics, then the employees,shareholders, consumers, dealers and suppliers

    will all be happy. So they will give fullcooperation to the business. This will result insmooth functioning of the business. So, thebusiness will grow, expand and diversifyeasily and quickly. It will have more sales andmore profits.

  • 7/30/2019 Business Ethicnkmkmsb

    42/86

    Consumer movement : Business ethics aregaining importance because of the growth of

    the consumer movement. Today, theconsumers are aware of their rights. Now theyare more organised and hence cannot becheated easily. They take actions against thosebusinessmen who indulge in bad businesspractices. They boycott poor quality, harmful,high-priced and counterfeit (duplicate) goods.Therefore, the only way to survive in businessis to be honest and fair.

    Consumer satisfaction : Today, the consumeris the king of the market. Any business simplycannot survive without the consumers.Therefore, the main aim or objective ofbusiness is consumer satisfaction. If theconsumer is not satisfied, then there will be nosales and thus no profits too. Consumer will be

    satisfied only if the business follows all thebusiness ethics, and hence are highly needed

  • 7/30/2019 Business Ethicnkmkmsb

    43/86

    Explain corporate governance in Insuranceindustry.

    Insurance industry bears a fiduciaryrelationship with policyholders and long termperformances. The honesty and integrity ofinsurers are paramount important as theindustry has financial functions. Officers and

    employees can break the regulatory measuresand enjoy the money of policyholder. Noinsurer will be successful unless his integrityis tested as sound and useful for the effectiveperformances of the functions. The need ofcorporate governance is realized forconfidence building change-management,investment and viability.

    ConfidenceInsurance is based on confidence. New

    insurance companies can develop only if theold insurance companies have demonstratedhonestly and integrity. For example, LIC hasproved the insurance has sore reign guarantee.Long term contract is built only on

    confidence. Insurance particularly life

  • 7/30/2019 Business Ethicnkmkmsb

    44/86

    insurance is long-term contract. There shouldbe benchmark standards against which

    insurers should demonstrate public image.

    Change managementInsurance companies are facing severalchanges in the society. They have to cope withchanges and come forward to challenge thechanges. It has been observed that insuranceindustry is growing faster than GDP.Specialized insurance companies are enteringin the market. Many foreign companies haveentered in India to conduct insurance business.

    Health insurance is becoming a need of thehour. The insurance companies have tomanage themselves for maintaining safety andsolvency.

    InvestmentInsurance companies manage their fundsthrough investment which involves safetysolvency risk management and protection of

    policyholders interest. The actuarial

    experiences also help decide insurance

  • 7/30/2019 Business Ethicnkmkmsb

    45/86

    expansion. It grapples greater challenges suchas increasing number of good governance

    standard against which the companies conductand performance would get measured againstthese backdrops. They have to live up withsecurities market and governing rules. SEBIhas formulated several rules and regulationwhich have to be followed by the insurer.

    ViabilityThe insurers have to prove their viability.Many new and existing companies now enterin the insurance business. Foreign, insurance

    companies have to prove their viability. Publicsector insurers have proved their viability andprivate sector insurers have to operate in a safeand sound manner and in accordance with theapplicable rules and regulations.

    Write a short note on audit committee

    The Audit committee refers to the governancebody that is charged with oversight of theorganizations audit and control functions.

    Although these fiduciary duties are often

  • 7/30/2019 Business Ethicnkmkmsb

    46/86

    delegated to an audit committee of the boardof directors, the (...) Practice Advisory is also

    intended to apply to other oversight groupswith equivalent authority and responsibility,such as trustees, legislative bodies, owners ofan owner-managed entity, internal controlcommittees, or full boards of directorsIn a U.S. publicly traded company, an auditcommittee is an operating committee of theBoard of Directors charged with oversight offinancial reporting and disclosure. Committeemembers are drawn from members of thecompany's board of directors, with a

    Chairperson selected from among thecommittee members. A qualifying (cf.paragraph "Composition" below) auditcommittee is required for a U.S. publiclytraded company to be listed on a stock

    exchange. Audit committees are typicallyempowered to acquire the consulting resourcesand expertise deemed necessary to performtheir responsibilities.

    The role of audit committees continues to

    evolve as a result of the passage of the

  • 7/30/2019 Business Ethicnkmkmsb

    47/86

    Sarbanes-Oxley Act of 2002. Many auditcommittees also have oversight of regulatory

    compliance and risk management activities.Not for profit entities may also have an auditcommitteeBoards of Directors and their committees relyon management to run the daily operations of

    the business. The Board's role is betterdescribed as oversight or monitoring, ratherthan execution. Responsibilities of the auditcommittee typically include:

    Overseeing the financial reporting and

    disclosure process.

    Monitoring choice of accounting policies andprinciples.

    Overseeing hiring, performance and

    independence of the external auditors.Oversight of regulatory compliance, ethics,and whistleblower hotlines.

    Monitoring the internal control process.

  • 7/30/2019 Business Ethicnkmkmsb

    48/86

    Overseeing the performance of the internalaudit function.

    Discussing risk management policies andpractices with management.

    What is corporate social responsibility?Explain in detail

    Corporate social responsibility (CSR, alsocalled corporate conscience, corporatecitizenship, social performance, or sustainableresponsible business/ ResponsibleBusiness)[1] is a form of corporate self-

    regulation integrated into a business model.

  • 7/30/2019 Business Ethicnkmkmsb

    49/86

    CSR policy functions as a built-in, self-regulating mechanism whereby a business

    monitors and ensures its active compliancewith the spirit of the law, ethical standards,and international norms. CSR is a process withthe aim to embrace responsibility for thecompany's actions and encourage a positiveimpact through its activities on theenvironment, consumers, employees,communities, stakeholders and all othermembers of the public sphere who may alsobe considered as stakeholders.

    The term "corporate social responsibility"came into common use in the late 1960s andearly 1970s after many multinationalcorporations formed the term stakeholder,meaning those on whom an organization'sactivities have an impact.

    CSR is titled to aid an organization's missionas well as a guide to what the company standsfor and will uphold to its consumers.Development business ethics is one of theforms of applied ethics that examines ethical

    principles and moral or ethical problems that

  • 7/30/2019 Business Ethicnkmkmsb

    50/86

    can arise in a business environment. ISO26000 is the recognized international standard

    for CSR. Public sector organizations (theUnited Nations for example) adhere to thetriple bottom line (TBL). It is widely acceptedthat CSR adheres to similar principles but withno formal act of legislation

    In recent years CSR is increasingly becominga part of a large number of companies. It isbecoming an important activity for businessesthroughout the globe.

    Basically, CSR means that a company's

    business model should be socially responsibleand environmentally sustainable. By sociallyresponsible, it means that the company'sactivities should benefit the society and byenvironmentally sustainable it means that the

    activities of the company should not harm theenvironment.

  • 7/30/2019 Business Ethicnkmkmsb

    51/86

    What are Ethical and Unethical BusinessPractices ?Ethical Business Practices

    Following are a few ethical business practicesthat should be followed to build an honestreputation and ensure smooth running of theorganization.Investors: Ensuring safety of their money and

    timely payment of interest.

  • 7/30/2019 Business Ethicnkmkmsb

    52/86

    Employees: Provision of fair opportunities inpromotions and training, good working

    conditions, and timely payment of salaries.Customer: Complete information of theservice and product should be made available.Personal information of the customers shouldnot be used for personal gain.Competition: Unscrupulous tactics andmethods should be avoided while handlingcompetitors.Government: Rules and regulations regardingtaxes, duties, restrictive and monopolistictrade practices, and unlawful activities like

    corruption and bribing should be adhered to.Environment: Polluting industries shouldensure compliance with the government normsregarding air, water and noise pollution.

    Unethical Business Practices

    The financial sector is abuzz with acts ofviolation of norms to amass wealth in anunethical manner. Following are some of the

    activities that come under the ambit of

  • 7/30/2019 Business Ethicnkmkmsb

    53/86

    unethical practice.:Resorting to dishonesty, trickery or deception.

    Distortion of facts to mislead or confuse.Manipulating people emotionally byexploiting their vulnerabilities.Greed to amass excessive profit.Creation of false documents to show increasedprofits.Avoiding penalty or compensation forunlawful act.Lack of transparency and resistance toinvestigation.Harming the environment by exceeding the

    government prescribed norms for pollution.Invasion of privacy used as leverage, forobtaining personal or professional gains.Sexual discrimination

    What are the various types of frauds in banks

    Electronic fraud

    Identity theft

    Credit/Debit card fraud

  • 7/30/2019 Business Ethicnkmkmsb

    54/86

    Cheque fraud.

    Credit card fraudCredit card and debit card fraud is a crimewhereby your credit or debit card can bereproduced in order to use the credit balanceto obtain a financial advantage. The creationand/or alteration of a credit/debit card occurswhen the information contained on themagnetic strip is reproduced. This type ofcrime is known as skimming.

    Credit or debit card fraud can also occur whenyour card is lost or stolen and used by a thirdparty to purchase goods with those cards or toremove cash from the cards.

    Credit or debit cards can also be intercepted intransit while being sent to you. Your cards canalso be compromised by a dishonest merchantwho undertakes unauthorised duplicate

  • 7/30/2019 Business Ethicnkmkmsb

    55/86

    transactions on your card.Chequq fraud

    Cheque fraud is the use of a cheque to getfinancial advantage by: altering the cheque(payee/amount) without authority

    theft of legitimate cheques and then alteringthem

    duplication or counterfeiting of cheques

    using false invoices to get legitimate chequedepositing a cheque into a third party accountwithout authority

    depositing a cheque for payment knowing thatinsufficient funds are in the account to coverthe deposited cheque.Email scams and fake websites

    A number of customers from Australianfinancial institutions have been targeted withhoax emails. These emails appear to begenuine bank emails.

  • 7/30/2019 Business Ethicnkmkmsb

    56/86

    Some emails inform the customer that theirsecurity details and passwords need to be

    updated by logging into an authentic looking,but fake website. The purpose of thesewebsites is to obtain your log on details toaccess your bank accounts.

    What is the role of mrtp commission

    under this mrtp act, a commission has been

    established, the chairman of which is always aperson who is or has been or is qualified to bea judge of the supreme court or high court.The members of the commission are personsof ability, integrity and standing who have

    adequate knowledge or experience of, or haveshown capacity in dealing with, problemsrealting to economics law commerce, industry,public affairs or administration. Thecommission is assisted by the director generalof investigation and registrationDG for

    carrying out investigations or maintaining a

  • 7/30/2019 Business Ethicnkmkmsb

    57/86

    register of agreements and for undertakingcarriage of proceedings during the enquiry

    before the mrtp commission. The powers ofthe commission include the power vested in acivil court and include further power:

    To direct an errant undertaking to discontinuea trade practice and not to repeat the aame

    To pass a cease and desist order:

    To grant temporary injunction , restraining anerrant undertaking from continuing an allegedtrade practice:

    To direct parties to agreements containingrestrictive clauses to modify the same:

    To direct parties to issue correctiveadvertisements

    To recommend to central government divisionof undertakings or severance ofinterconnection between undertaking if theirworking is prejudicial to public interest or hasled or is leading to mtp or rtp

  • 7/30/2019 Business Ethicnkmkmsb

    58/86

    What is code of conduct ? Explain in detailThe Company is committed to conducting

    business on the basis of morality and to createadded value to its shareholders and also to putunwavering efforts to ensure that allstakeholders are fairly treated. The Companyhas clearly announced that it is the duty andresponsibility of all Directors, Executives andstaffs presence to faithfully follow theBusiness Ethics and comply with the policiesand practices stated in this Code of Conduct.The Companys ultimate goal is to achieve its

    business objectives for the benefit of all

    stakeholders including the shareholders andthe society.

    1. Honesty

    Company executives should be truthful to

    people involved. They should not intentionallymislead or deceive others by distortinginformation, exaggerating or giving partialtruth. Nor should they discriminate againstpeople by doing or abstaining from doingsomething required to be done.

  • 7/30/2019 Business Ethicnkmkmsb

    59/86

    2. Integrity

    Company executives should exhibit their

    personal integrity and courage to uphold theirconvictions by doing things they perceive asright despite pressures favoring the opposite.They should be respectable, impartial, andcommitted to their principles. They should

    fight for their beliefs and never compromisetheir principles for any objective that wouldturn them into deceivers or immoral persons.

    3. Trust worthiness

    Executives should disclose and provide relatedinformation, as well as correct anymisunderstanding on facts. They should try inevery proper way to fulfill their promises.They should not abuse technical or legalinterpretation as an excuse not to cooperate or

    comply with contractual obligations.

    4. Loyalty

    Our executives should exhibit their loyalty tothe company by dedicating themselves to their

    respective duties and to its people by

  • 7/30/2019 Business Ethicnkmkmsb

    60/86

    providing support and assistance wheneverrequired. They should not use or disclose

    confidential information for personaladvantage. On the contrary, they shouldmaintain the ability to make decisionsindependently as professionals, avoidinginappropriate conduct and conflict of interest,as well as being faithful to the company andtheir colleagues. If the executives intend toleave and work somewhere else, they shouldnotify appropriately in advance and treat thecompany information as important andconfidential. They should not exploit their

    former positions for their own benefit.

    5. Fairness

    All executives should be fair and just towardsall people. They should not use their power

    deliberately, neither should they resort tocheating or inappropriate tactics to obtain ormaintain benefits or advantages from misledor distressed people. Fair-minded executivesshould disclose the agreements set forconsideration and treat everyone equally, be

    open to disagreeable opinions, willing to admit

  • 7/30/2019 Business Ethicnkmkmsb

    61/86

    the mistakes they make, and ready to shiftpositions and beliefs to appropriate and correct

    ones, if the situation demands.6. Concern for others

    Our executives should be considerate,sympathetic, kind, and well intentioned toothers. As the golden rule says, Treat others

    the way you want to be treated, executives

    should provide the help that people need. Theyshould also pursue proper means to achievingbusiness objectives in a way that the businessobjectives are aligned with the objectives and

    interests of people

    4. SHORT NOTES

    CAUSES , IMPACTS AND REMEDIES OF

    CORRUPTIONCORRUPTION:

    An act done with intent to give someadvantage inconsistent with official duty andthe rights of others. It includes bribery, but is

    more comprehensive; because an act may be

  • 7/30/2019 Business Ethicnkmkmsb

    62/86

    corruptly done, though the advantage to bederived from it be not offered by

    another. Sometimes corruption is understoodas something against law; such as, a contractby which the borrower agreed to pay thelender usurious interest. It is said, in such case,that it was corruptly agreed, etc.

    CAUSES OF CORRUPTION:

    The causes of corruption are many andcomplex. Following are some of the causesof corruption.

    Emergence of political elite who believe ininterest-oriented rather than nation-orientedprogrammes and policies.

    Artificial scarcity created by the people withmalevolent intentions wrecks the fabric of the

    economy. Corruption is caused as well as increasedbecause of the change in the value system andethical qualities of men who administer. Theold ideals of morality, service and honesty are

    regarded as an achronistic.

  • 7/30/2019 Business Ethicnkmkmsb

    63/86

    Tolerance of people towards corruption,complete lack of intense public outcry

    against corruption and the absence of strongpublic forum tooppose corruption allow corruption to reignoverpeople.

    Vast size of population coupled with

    widespread illiteracy and the poor economicinfrastructure lead to endemic corruption inpublic life.

    In a highly inflationary economy, lowsalaries of government officials compel them

    to resort to the road of corruption. Graduatesfrom IIMs with no experience draw a farhandsome salary than what governmentsecretaries draw.

    Complex laws and procedures alienate

    common people to ask for any help fromgovernment.

    Election time is a time when corruption is atits peak level. Big industrialist fund politiciansto meet high cost of election and ultimately to

    seek personal favour. Bribery to politicians

  • 7/30/2019 Business Ethicnkmkmsb

    64/86

    buys influence, and bribery by politicians buysvotes. In order to get elected, politicians bribe

    poor illiterate people, who are slogging fortwo times meal.

    REMEDIES OF CORRUPTION

    Is it possible to contain corruption in oursociety? Corruption is a cancer, which everyIndian must strive to cure. Many new leaderswhen come into power declare theirdetermination to eradicate corruption but soonthey themselves become corrupt and startamassing huge wealth.

    Many People become materialistic and moneyoriented, there is no important of ethics andmorals in business dealings. Many peoplethinking that money which coming to theirpocket is good, same way many thinking that

    money which going out from their pocket isbad, but they dont consider the way money

    traveling.

    This is because these kinds of people have nomoral accountability to anybody; and these

    kind have people have full trust on money,

  • 7/30/2019 Business Ethicnkmkmsb

    65/86

    they strongly believing that money can holdbig role in their life, they believing that money

    can solve their current and future problems,they believing that money can give them lifewithout problems. Some of the remedies aregiven below:

    What can be remedy of corruption? It can be

    only possible if people can understand andstart to believe the values of ethics andmorality in their life. People will start tobelieve that their life is accountable if theyreally start to believe in GOD, in oneness ofGOD and if they really start to live life on theway which GOD has chosen for mankind.GOD has given the wisdom to each and everyhuman being, heart of everyone tellinghim/her that the way he/she following to getmoney is good/bad. The most important thing

    is person should listen and follow the goodpart of his heart.

    Foolproof laws should be made so that thereis no room for discretion for politicians andbureaucrats. The role of the politician should

    be minimized. Application of the evolved

  • 7/30/2019 Business Ethicnkmkmsb

    66/86

    policies should be left in the hands ofindependent commission or authority in each

    area of public interest. Decision of thecommission or authority should bechallengeable only in the courts.

    Cooperation of the people has to be obtainedfor successfully containing corruption. People

    should have a right to recall the electedrepresentatives if they see them becomingindifferent to the electorate.

    Funding of elections is at the core ofpolitical corruption. Electoral reforms are

    crucial in this regard. Several reforms like:State funding of election expenses forcandidates; strict enforcement of statutoryrequirements like holding in-party elections,making political parties get their accounts

    audited regularly and filing income-taxreturns; denying persons with criminal recordsa chance to contest elections, should bebrought in.

    Responsiveness, accountability and

    transparency are a must for a clean system.

  • 7/30/2019 Business Ethicnkmkmsb

    67/86

    Bureaucracy, the backbone of goodgovernance, should be made more citizen

    friendly, accountable, ethical and transparent. More and more courts should be opened forspeedy & inexpensive justice so that casesdont linger in courts for years and justice is

    delivered on time.

    Local bodies, Independent of thegovernment, like Lokpals, Lokadalats, CVCsand Vigilance Commissions should be formedto provide speedy justice with low expenses.

    A new Fundamental Right viz. Right toInformation should be introduced, which willempower the citizens to ask for theinformation they want. Barring someconfidential information, which concernsnational and international security, other

    information should be made available togeneral public as and when required. Stringentactions against corrupt officials will certainlyhave a deterrent impact.

  • 7/30/2019 Business Ethicnkmkmsb

    68/86

    RBI And Corruption

    As of today, Govt of India cannot function

    without a LEGAL TENDER --- a unit that itwould use for

    giving payments as salaries, rent etc to runpolice, military, courts, prosecution, maintainparks and forests etc

    acceping taxes from private persons to createfunds to meet above payments

    So to meet above two functions, govt of Indianeeds so called "Indian Rupee" which is the

    legal tender of India. A welcome side-effect ofabove is, that the above legal tender alsoserves as means for private persons forexchange of payments, and storage of"purchasing powers".

    The Reserve Bank of India (RBI) is theagency which issues legal tender and alsodecides which companies will get the label ofBANK. What is the significance of the label"bank". When RBI labels a company as

    "bank", the credit issued by that company gets

  • 7/30/2019 Business Ethicnkmkmsb

    69/86

    The answer, as per today's laws, is --- if RBIhas labeled the company C as a bank, then so

    called "money supply" increases or else itremains unchanged.

    So RBI's chaiman, directors and senior staffhas two important powers

    issuing rupee notes

    deciding if credit issued by a company will belabelled as "money" or not, which RBI's seniorstaff decide by issuing a label of "scheduledbank" to a company"

    These powers of RBI's senior staff areDISCRETIONARY powers. PM and FinanceMinisters, and senior MPs have some controlover them, as PM/FM can expel a RBI'schaiman/director. And as always, the

    individuals with whom RBI's senior staffmembers have nexuses also have influenceover them. In any case, the common men DONOT have an iota of control over RBI's seniorstaff.

  • 7/30/2019 Business Ethicnkmkmsb

    70/86

    The MAIN problem

    The RBI's senior staff has control over banks'senior staff, and so the RBI's senior staffmembers ensure that banks' senior staffmembers would give loans worth 100s ofcrores, often without any collateral, to theelitemen with whom RBI's senior staff hasnexuses. Due to the nexuses, these elitemenget away without paying it back, and thuscreate NPA. To cover the NPA, the RBI'sGovernor/Directors and Finance Ministerincrease the money supply, which reduces the

    net purchasing power of commons. This ruinscommons's lives.

    Cuases of the problem

    The reason why RBI's Governors/Directorsand PM/FM can raise money supply recklesslyis becuase the commons in India have NOprocedure by which they can control money

    supply or supply of legal tender. The citizenry

  • 7/30/2019 Business Ethicnkmkmsb

    71/86

    need NOT control private currencies if any, orbonds/shares which serve as quasi-currency,

    but citizens MUST have firm control on legaltender that is issued by the state. Oncecitizenry gets administrative procedures, bywhich they can control money supply, RBI'sdirectors' recklessness will reduce.The reason why RBI governors/directors raisemoney supply recklessly is to serve the theelitemen with whom they, or PM/FM andother banks' chairman/directors have nexuses.In many cases, the RBI directors and directorsof many banks are elitemen themselves. How

    can citizens check these nexuses? I do NOTknow of any way that will ensure thatRBI/banks' chairman/directors remainnexusfree, but I certainly know of procedurethat will ensure that RBI/banks' chairman

    directors DO NOT misuse their powersrecklessly, and if they misuse it, extent will bemuch less than today.

    May 2011

  • 7/30/2019 Business Ethicnkmkmsb

    72/86

    what is the role of mrtp commission?

    under this mrtp act, a commission has been

    established, the chairman of which is

    always a person who is or has been or is

    qualified to be a judge of the supreme court

    or high court. The members of the

    commission are persons of ability, integrityand standing who have adequate

    knowledge or experience of, or have shown

    capacity in dealing with, problems realting

    to economics law commerce, industry,

    public affairs or administration. Thecommission is assisted by the director

    general of investigation and registrationDG

    for carrying out investigations or

    maintaining a register of agreements and

    for undertaking carriage of proceedings

    during the enquiry before the mrtp

    commission. The powers of the commission

    include the power vested in a civil court and

    include further power:

  • 7/30/2019 Business Ethicnkmkmsb

    73/86

    To direct an errant undertaking to

    discontinue a trade practice and not to

    repeat the aame

    To pass a cease and desist order:

    To grant temporary injunction , restraining

    an errant undertaking from continuing an

    alleged trade practice:

    To direct parties to agreements containing

    restrictive clauses to modify the same:

    To direct parties to issue corrective

    advertisements

    To recommend to central government

    division of undertakings or severance of

    interconnection between undertaking if

    their working is prejudicial to public

    interest or has led or is leading to mtp or

    rtp

    What is the difference between a restrictive

    trade practice and an unfair trade practice?

  • 7/30/2019 Business Ethicnkmkmsb

    74/86

    Unfair trade practice" as per Section 2(r)

    means a trade practice which, for thepurpose of promoting the sale, use or

    supply of any goods or for the provision of

    any service, adopts any unfair method or

    unfair or deceptive practice, while

    restrictive trade practice means a trade

    practice which tries to manipulate the price

    or conditions of delivery to affect flow of

    supplies in the market relating to goods or

    services in such a manner as to impose on

    the consumers unjustified costs or

    restrictions [as per section 2(nnn)].

    Defination of fraud under Indian penal codeand Indian contract act.

    DEFINITION OF FRAUD

    Fraud is defined as "any behavior by which

    one person intends to gain a dishonest

  • 7/30/2019 Business Ethicnkmkmsb

    75/86

    advantage over another". In other words ,fraud is an act or omission which is intended

    to cause wrongful gain to one person andwrongful loss to the other, either by way ofconcealment of facts or otherwise.

    Fraud is defined u/s 421 of the Indian PenalCode and u/s 17 of the Indian Contract Act.

    Thus essential elements of frauds are

    1. There must be a representation andassertion;2. It must relate to a fact;3. It must be with the knowledge that it is false

    or without belief in its truth; and4. It must induce another to act upon theassertion in question or to do or not to docertain act.

    What is code of conduct? Explain briefly codeof ethics which is laid down by IRDA.

    What is code of conduct ? Explain in detailThe Company is committed to conducting

    business on the basis of morality and to create

  • 7/30/2019 Business Ethicnkmkmsb

    76/86

    added value to its shareholders and also to putunwavering efforts to ensure that all

    stakeholders are fairly treated. The Companyhas clearly announced that it is the duty andresponsibility of all Directors, Executives andstaffs presence to faithfully follow theBusiness Ethics and comply with the policiesand practices stated in this Code of Conduct.The Companys ultimate goal is to achieve itsbusiness objectives for the benefit of allstakeholders including the shareholders andthe society.

    1. Honesty

    Company executives should be truthful topeople involved. They should not intentionallymislead or deceive others by distortinginformation, exaggerating or giving partial

    truth. Nor should they discriminate againstpeople by doing or abstaining from doingsomething required to be done.

    2. Integrity

    Company executives should exhibit their

    personal integrity and courage to uphold their

  • 7/30/2019 Business Ethicnkmkmsb

    77/86

    convictions by doing things they perceive asright despite pressures favoring the opposite.

    They should be respectable, impartial, andcommitted to their principles. They shouldfight for their beliefs and never compromisetheir principles for any objective that wouldturn them into deceivers or immoral persons.

    3. Trust worthiness

    Executives should disclose and provide relatedinformation, as well as correct anymisunderstanding on facts. They should try inevery proper way to fulfill their promises.

    They should not abuse technical or legalinterpretation as an excuse not to cooperate orcomply with contractual obligations.

    4. Loyalty

    Our executives should exhibit their loyalty tothe company by dedicating themselves to theirrespective duties and to its people byproviding support and assistance wheneverrequired. They should not use or discloseconfidential information for personal

    advantage. On the contrary, they should

  • 7/30/2019 Business Ethicnkmkmsb

    78/86

    maintain the ability to make decisionsindependently as professionals, avoiding

    inappropriate conduct and conflict of interest,as well as being faithful to the company andtheir colleagues. If the executives intend toleave and work somewhere else, they shouldnotify appropriately in advance and treat thecompany information as important andconfidential. They should not exploit theirformer positions for their own benefit.

    5. Fairness

    All executives should be fair and just towards

    all people. They should not use their powerdeliberately, neither should they resort tocheating or inappropriate tactics to obtain ormaintain benefits or advantages from misledor distressed people. Fair-minded executives

    should disclose the agreements set forconsideration and treat everyone equally, beopen to disagreeable opinions, willing to admitthe mistakes they make, and ready to shiftpositions and beliefs to appropriate and correctones, if the situation demands.

  • 7/30/2019 Business Ethicnkmkmsb

    79/86

    6. Concern for others

    Our executives should be considerate,

    sympathetic, kind, and well intentioned toothers. As the golden rule says, Treat othersthe way you want to be treated, executives

    should provide the help that people need. Theyshould also pursue proper means to achieving

    business objectives in a way that the businessobjectives are aligned with the objectives andinterests of people

    Explain SEBI guidelines for good corporate

    Governance

    The practice of allocation of resources

    among different competing entities as well

    as its terms by a central authority was

    discontinued. The issuers complying with

    the eligibility criteria now have freedom toissue the securities at the market

    determined rate. The secondary market

    overcome the geographical barriers by

    moving to screen based trading which make

    trading system assemble to everybody

  • 7/30/2019 Business Ethicnkmkmsb

    80/86

    anywhere in India. Trades enjoy counter

    party guarantee. The trading cycle

    shorterned to a day and trade settled within2 working days while all deferral products

    are banned. Today the Indian securities

    market stand shoulder to shoulder with

    most developed market in south America

    and far east. According to sebis former

    chairman , the securities exchange board of

    india as focusing on following areas to

    improve corporate governance

    !) Insuring timely disclosure of relevant

    information

    2) providing efficient marketing system3) demonstrating reliable and efficient

    resources

    4) enabling higher standards of governance

    Role of Directors in enforcing Good CorporateGovernance.

    The Roles and Responsibilities ofCompany Boards and Directors

  • 7/30/2019 Business Ethicnkmkmsb

    81/86

    The company board of directors ischarged with the responsibility of

    maintaining good corporategovernance. There are importantpolicy and performance elements tothese responsibilities. The board ofdirectors is the guardian of fairness,

    transparency and accountability inall of the major financial andbusiness dealings of the company,defending the interests of investorsand wider stakeholders. To fulfil this

    responsibility directorial boards arerequired to remain active, informedand competent in the supervision ofthe company. However companydirectors have more than simply a

    regulatory role - also they areultimately responsible for the

    performance of the business, inagreeing the strategic direction ofthe company, appointing the chiefexecutive, and monitoring the

  • 7/30/2019 Business Ethicnkmkmsb

    82/86

    performance of the company. Thelegal, financial and institutional

    structures and relationships ofcorporate governance provide aframework within which companyboards of directors operate indifferent countries, and board

    structure, representation andpractices continue to vary due tocultural differences despite theadoption of international codes ofpractice. This research theme will

    examine the practical issues ofcompany director selection anddevelopment, director duties andcompensation, and the operationand assessment of boards in both

    their policy and performance rolesand responsibilities. A major

    research project on The ChangingRoles and Responsibilities ofCompany Boards and Directors,examining current corporate

  • 7/30/2019 Business Ethicnkmkmsb

    83/86

    governance practices in largeAustralian corporations commenced

    early in 2003 in partnership with theleading Australian law firm DibbsAbbott Stillman

    SHORT NOTESCorporate Governance in bank

    Good corporate governance of banks is of avital concern to banks themselves as well as tothe banking supervisors. During the pastdecade, listed banks and even non-listedinstitutions worldwide started to publiclyemphasise that good corporate governance isof vital concern for the company, and even toadopt individualised corporate governance

    codices. In turn, the Basel Committee onBanking Supervision already published twoeditions of a guideline entitled Enhancing

    corporate governance for bankingorganisations which reflects the supervisors'

    taking on the issue to perfection. Last but not

  • 7/30/2019 Business Ethicnkmkmsb

    84/86

    least, two years into the financial crisis, theissue of banks' good corporate governance has

    started to attract pronounced interest, with theOECD taking a leading role. Against thisbackdrop, the article, on the one hand,discusses the particularities of banks'corporate governancedue in large part tobanking regulation and to deposit insurancein a principal-agent framework, and, on theother hand, presents the supervisors' financialstability perspective taking the BaselCommittee's guidance as a starting point. Thearticle concludes with reflections on some

    tentative lessons from the current crisis for(banks') good corporate governance: banks'corporate governance differs from that of ageneric firm. Deposit insurance and prudentialregulation, while aimed at compensating for

    deficits in the monitoring and control ofbanks, both act to exacerbate the particularproblems that are inherent in banks' corporategovernance. From this perspective, bankingregulation and banks' corporate governanceinteract as the driving forces of a vicious circle

    that produces ever more regulation. Hence,

  • 7/30/2019 Business Ethicnkmkmsb

    85/86

    one may doubt whether banks' corporategovernance should map the way forward for

    corporate governance in general. In particular,this holds true for the way forward to

    regulating bankers' pay.

    Characteristics of Fraudsters

    Less than 10 percent of fraud perpetratorshave prior criminal convictions; those whocommit fraud are largely first-timeoffenders, even though the average fraudperpetrator is older than 40 years of age.

    Additionally, fraudsters generally exhibitone of two behavioral traits: They eitherlive beyond their apparent means, or theyare experiencing financial difficulties. Theymay also be trusted employees of anorganization.

    Many organizational managers are takenaback when they learn a long-time,trusted employee has committed fraud.Its an unfortunately common event thatfew organizations prepared for or even

    envisioned. However, one often-forgotten

  • 7/30/2019 Business Ethicnkmkmsb

    86/86

    characteristic all fraudsters possess ishumanity. Its important to remember that

    individuals who commit fraud arentnecessarily bad people. Even the mosthonest person can turn to fraud if, forinstance, he cannot afford treatments forhis wifes terminal illness.

    For these reasons, and numerous others,its important for firms to have internalcontrols in place that preclude theopportunity for fraud, minimizing thiscausal factor so that the risk of fraud issignificantly decreased.