Business engaging the UK charity sector
17
Working with Voluntary & Community Organisations Richard Piper Georgina Anstey 14 th September 2011
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Transcript of Business engaging the UK charity sector
Working with Voluntary & Community
Organisations
Richard PiperGeorgina Anstey
14th September 2011
This session Perceptions
The “sector”
Funding
Major trends
Jargon
The typical charity
Behaviours and motivations
Engaging with them
Perceptions
Civil Society
General Charities
Co-operativesUniversities
Housing associations Employee-owned
businesses
Independent schools
Sports clubs Faith groups
Building societies
Clubs & Societies
Trade Unions
Political parties
Civil Society & Voluntary Sector
Civil Society
Voluntary & Community Sector
Universities
Housing Associations
Independent Schools
Sports clubs
Charities
Unincorporated organisations
Employee owned businesses
Trade unions
Co-operatives
171,000
Politicalparties
Small … and beautiful?
Over 50% are ‘Micro’ organisations but they account for <1% of total income
438 organisations (0.3%) are ‘Major’ accounting for nearly 44% of total income
Civil Society & Voluntary Sector
Civil Society
Voluntary & Community Sector
Universities
Housing Associations
Independent Schools
Sports clubs
Charities
Unincorporated organisations
Employee owned businesses
Trade unions
Co-operatives
171,000
Politicalparties
?
What do VCOs do?
• Provide services• Influence knowledge, opinion or policy• Make grants• Support other charities/organisations
Most ‘popular’ causes
Activities
Social services Culture & recreation Development Religion
Beneficiaries
Children / youth Public at large Elderly people People with
disabilities
Funding
Source of Income 2007 / 08£bn
Individual giving 13.1
Statutory sources 12.8
Internally generated 4.1
Trusts and foundations 3.0
Private sector 2.0
National Lottery 0.5
Total 35.5
Source: UK Civil Society almanac 2010 NCVO
Current trends
• The Multi-crunchEconomic downturn, public spending, natural
resources• Coalition Government policyBig Society, public service delivery, localism• Technology and PowerOpen data, impact, hierarchies falling
Jargon Quiz
Example charity structure & context
Trustee Board
CEO/Co-ordinator
Staff/Volunteers
Beneficiaries
Staff/Volunteers
Funders
Tar
get
Aud
ienc
e
Regulator
Service Users
Behaviour & Motivations
• Competition• Slow-moving• Lack of arbiter of decisions – profit (money)
not the goal• Committed• Passionate – stubborn – independent - anti-
establishment – anti-business
Engagement: Barriers
• Hugely busy, need to see absolute relevance• Suspicion of planning, hand-to-mouth, wait for a
crisis• Resistance and right to resist, identity,
independence• Complexity: of purpose, of stakeholders• Founder-syndrome and other egos• Anti-business – culture, fear, values
Engagement: Solutions
• Busy: prove the relevance• Anti-planning: play ‘firefighting’ card• Resistance: listen• Complexity: acknowledge it, don’t try to tidy
it up and pretend it’s simpler than it really is• Egos: find allies, don’t fight fire with fire!• Anti-business: don’t be their stereotype
Keep in touch
Richard [email protected]
Georgina [email protected]
Useful resources on NCVO websitewww.ncvo-vol.org.uk
