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Transcript of business diagnostic and health check up
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
Strictly Private & Confidential
finteQ
India . Oman . Bahrain . UAE . Netherlands . Tanzania . Kenya . Mauritius . USA . UK . Singapore . China
We Improve Corporate Performance
Why Business Health Checkup?
All of us are aware of the benefits of a personal health check up and carry it out
periodically
Business is like a human being and it needs scan and periodical evaluation of its health
diagnose problems which may have impact on your business growth, profitability, cash
flow or business sustenance
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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What is Business Health Checkup?
Diagnostic tool to identify current business issues at its origin
Early warning system about future business problems
The objective is to keep the business on track with its process of ongoing
improvements
Benefits Of Business Health Checkup?
Identify right areas for the process of ongoing improvements
Basis for profitable business growth
Connect and rectify missing links in operation
Get Cost effectiveness
Seamless business flow from input to market delivery
finteQ
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ D
id y
ou
re
co
gn
ize
th
e h
ole
in
yo
ur
bu
sin
ess
??
?
We are willing to bet that there is at least one hidden hole draining
your business’s massive profits? Do you know what it is?
External - Internal Balance
Are you able to balance your business with your environment?
Feel any Pressure in business due to factors affecting profit & turnover?
Early Warning Signals
Are you equipped with early warning signals highlighting potential issues?
Do you have the Sensitivity to connect to the symptoms?
Small Slip – Its Serious Effects
Is your organization structure clearly defined with roles & responsibilities?
Do you have a robust process to boost your growth?
One At The Cost Of Other
Are all 5 wheels of the organization: System, Structure, Style of Management, Staff and
Strategy on the right track?
Are you running your organization with just one wheel functioning at its best?
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
4
finteQ Let us feel your pulse and give you the answers…
So by this process, You will be able to understand and define the problem and make the
right solution. RIGHT solution is important than the BEST solution. For the right medicine
top class diagnosis is necessary, so We are here to help you and SCAN your business.
Overall Perspectives
Internal
People
Process
Growth
External
Market
Customer
Supply Chain
Financials (Incl. Risk)
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ Our Program on Business Diagnostic and Health Check Up
Basic Check Up
Adequate Check Up (2 days)
Questionnaire / Checklist
Advanced Check Up (5 days)
Questionnaire / Checklist
SWOT Analysis
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ
Basic Check UP
Website
Certifications
A conversation with the CEO/ Director
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ
Adequate Check Up (2 days)
Questionnaire / Checklist
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ
Rank :
1 = inadequate
2 = adequate
3 = good
4 = very good
Adequate Check Up Questionnaire / Checklist
Aspects
Rating
Management
Comments
Recommendations
1. PRODUCT CHARACTERISTICS
Range (assortment)
Size(s) ((Un)usual measures
Colour coded
Workmanship
Appearance
Materials used
Finish (Finish, tolerances, surface, etc)
Functionality
Packing (attractiveness, functionally, quality)
Labelling
Quality
Products meet relevant market requirements from buyers,
consumers and other market parties , e.g.
International standards ISO, TS 16949, VDE, TüV,
Semko, Demko etc.
Total judgement product characteristics
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ
Rank :
1 = inadequate
2 = adequate
3 = good
4 = very good
Adequate Check Up Questionnaire / Checklist
Aspects
Rating
Management
Comments
Recommendations
2. PRICING
Price in relation to quality (attractiveness)
Cost price calculation (transparent, all aspects taken into
consideration)
Quotation in required currency (EURO/US$)
Terms of payment (Completeness and attractiveness, low
risk, high risk)
Trade offer (completeness of offer, pricelist)
Total judgement pricing
3. SALES PROMOTION
Presentation of samples
Presentation of the company and products (Quality of
brochures)
Presentation of the company and products (Quality of
website)
Product information / specifications (full and correct
information)
Total judgement sales promotion
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ
Rank :
1 = inadequate
2 = adequate
3 = good
4 = very good
Adequate Check Up Questionnaire / Checklist
Aspects
Rating
Management
Comments
Recommendations
4. LOGISTICS INFORMATION
Delivery times (incl. capacity to deliver in time)
Terms of delivery
M/m order / quantity
Export packaging (Sizes, effectiveness in relation to
transport)
Total judgement logistic information
5. COMMUNICATION
Effectiveness as revealed by reactions
Available means of communication means (e-mail, internet
access)
Total judgement communication
6. EXPORT KNOWLEDGE
Experience (Products, countries, clients)
Performance (Sales, profit)
Capacity (Language skills, working experience, number of
employees involved)
Planning and strategy (‘Vision’; availability of market entry
strategy, export plan, budget for promotion)
Total judgement export knowledge
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ
Rank :
1 = inadequate
2 = adequate
3 = good
4 = very good
Adequate Check Up Questionnaire / Checklist
Aspects
Rating
Management
Comments
Recommendations
7. PRODUCTION PROCESS CHARACTERISTICS
Organisation and capacity of production (E.g. sufficient
(export) capacity, continuity, subcontracting)
Accommodation of the company
Quality control (Quality management, clean room facilities)
Processes meet relevant market requirements from buyers,
consumers and other European market parties, e.g.
Environmental, consumer health and safety, social
management systems, eg ISO,SA8000,RoHS,REACH,
OSHAS
Sector specific management systems (ISO 9001:2000,
ISO 14000, ISO TS 16949)
Labels, Codes of conduct (corporate or sector specific)
Working conditions Including hygiene, health and safety
and ILO labour Conventions
Test / laboratory facilities and qualified people
Flexibility of the process
Availability /quality of raw materials
Production method (Capital-intensive/labour-intensive)
Equipment: (Modern/sufficient/out-of-date, Well-
kept/kept/badly kept, Complete/sufficient/incomplete)
ICT (Use and application of information and
communication Technology in production)
Total judgement production process
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ
Rank :
1 = inadequate
2 = adequate
3 = good
4 = very good
Adequate Check Up Questionnaire / Checklist
Aspects
Rating
Management
Comments
Recommendations
8. MANAGEMENT
Organisation Structure with names, designations,
qualifications, years of experience, etc
Is the decision making centralized or distributed?
Who constitutes the top management? How often do they
meet? What is their agenda for discussion?
Do the company has a well constructed training/ coaching
program?
Total judgement management
9. R&D CAPACITY / CAPABILITY
R & D laboratory in-house / external (quality /
completeness of facilities)
R & D capacity (quality of people)
Total judgement R & D capacity
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ
Rank :
1 = inadequate
2 = adequate
3 = good
4 = very good
Adequate Check Up Questionnaire / Checklist
Aspects
Rating
Management
Comments
Recommendations
10. MARKET ORIENTATION
Market knowledge
Knowledge of product applications
Knowledge of competitors
Use of information sources (magazines, literature, and so
on)
Total judgement market orientation
11. FINANCE
Sales
Profit After Tax to Sales
Return on Net Worth
Total Borrowing (Both Short & Long Term)
Total judgement finance
12. MARKET POSSIBILITIES
Distribution and entry options
Expected market chances
Total judgement market possibilities
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ
Rank :
1 = inadequate
2 = adequate
3 = good
4 = very good Advanced Check Up (5 days)
Items covered under adequate section
Further Checklist
SWOT Analysis
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
15
finteQ
Rank :
1 = inadequate
2 = adequate
3 = good
4 = very good
Aspects
Rating
Management
Comments
Recommendations
1. Market:
In what segment the organization is operating? What is
the strategy behind choosing the segments?
Skills in Market Research & new market development?
Skills in each aspect of the marketing mix?
How is their channel coverage & quality of the same?
Strength of channel relationships?
Ability to service the channels.
Training & skill sets of the sales force.
2. Customer
No. of Inquiries received in a quarter?
Inquiry to quote ratio?
Quote to Order Ratio?
Quote to Repeat Quote?
No. of Customer Complaints?
Complaint Resolution Ratio?
Customer satisfaction survey?
Advanced Check Up Questionnaire / Checklist
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ
Rank :
1 = inadequate
2 = adequate
3 = good
4 = very good
Advanced Check Up Questionnaire / Checklist
Aspects
Rating
Management
Comments
Recommendations
3. Growth
Planned growth trends for each market segment for next
three years
Existence of CAPEX/ Project Plan for the next three years
Short & long term borrowing capacity
Capacity to raise new equity over the next three years
Strength of channel relationships?
4. People
Role clarity of each employee
Training as an enabler/ No. of hours per employee per
quarter.
Clarity over career path/ what to expect over the next
three years?
Remuneration clarity, including growth over three years
Working atmosphere, what do they think of it?
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ
Rank :
1 = inadequate
2 = adequate
3 = good
4 = very good
Advanced Check Up Questionnaire / Checklist
Aspects
Rating
Management
Comments
Recommendations
5. Process
Capacity screen of the Production Process (Line-wise)
Labor demand – supply model (Overtime analysis, if
applicable)
On- Time In Full Delivery analysis
Yield, Wastages & Scrap generation
Lead-time & inventory analysis
6. Supply Chain
How is the bargaining strength of the key suppliers?
How well is the supply chain management system
organized?
Logistical set up?
Any case for vertical integration? Strategic alliance with
key suppliers?
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ
Rank :
1 = inadequate
2 = adequate
3 = good
4 = very good
Advanced Check Up Questionnaire / Checklist
Aspects
Rating
Management
Comments
Recommendations
7. Financials (including risks)
Cash-flow analysis
Trend Charts of direct & indirect expenses
ROTA & ROE Analysis
Analysis of Working Capital
Management Position
Profiling of Financial Risk of the client
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
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finteQ
Rank :
1 = inadequate
2 = adequate
3 = good
4 = very good
Advanced Check Up Questionnaire / Checklist
Strengths Weaknesses
Product Product characteristics
Export knowledge Export knowledge
Production process characteristics Production process characteristics
Management Management
R&D capacity R&D capacity
Market orientation Market orientation
Logistics Logistics
Communication Communication
Finance Finance
Others Others
Opportunities Threats
Government and international regulations/subsidies/agree-ments
Government and international regulations/subsidies/agree-ments
Macro-economic trends Macro-economic trends
Branch perspectives Branch perspectives
Technological developments Technological developments
Competition in national and European markets
Competition in national and European markets
Demand trends Demand trends
Transport Transport
Segmentation Others
Niche market - -
Others - -
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
20
finteQ
Rank :
1 = inadequate
2 = adequate
3 = good
4 = very good Deliverables Report (will cover)
Overall Rating
Areas that Need Improvement
Risk Analysis
Way Forward
BUSINESS DIAGNOSTIC AND HEALTH CHECK UP
21
finteQ
Training for Trainers One or Two day(s) program
The training would be advanced by:
Mr. Subrato Ghosh
Mr. Kamalesh Mukherjee
Mr. Subhankar Patra
Mr. Somnath Ganguli
Mr. Vinod Sharma
Some of our Global Projects
22
finteQ We Improve Corporate Performance
Location Clients Industry Nature of Work Executed
CHINA ORIND Refractory
Ltd.
Largest Refractory
Exporter in China
Corporate Governance. Business Planning, Resource
planning & mobilizing, Developing MIS & Accounting
Structure
SINGAPORE ORIND Far East Ltd A Trading Organization Resource Planning & Mobilizing
SINGAPORE ShayoNano Pte.,
Singapore
Nano Technology Business Plan for a Nano composite plant
USA Efficient Enterprise
Engg. LLC, USA
IT Feasibility study for a software project in Kolkata
USA PowerCor LLC, USA A special purpose
company having
exclusive rights of
Thorium Fuel Cycle
technology of DBI in
India
Developing a Business Model for the initial Potential
valuation of the company. Entry Strategy in India
Market with a Novel Nuclear technology
23
finteQ We Improve Corporate Performance
Location Clients Industry Nature of Work Executed
MUSCAT, OMAN State Audit
Institution
The Supreme
Government
organization to carry out
audits
•Developing of their first 5 year Strategic cum
Development Plan
•Development of Audit Planning & Scheduling
Software
MUSCAT, OMAN Oman Investment
Company SAOG.,
Muscat
Investment Finance •Feasibility report, Market study of a green field Ready
Mix Concrete project in Sohar and a Gymnasium and
health project in Muscat
•Financial model of the project, Risk analysis and
Sensitivity analysis of the project
MUSCAT, OMAN PIHT, Oman Health Feasibility study for an Iranian Specialty Hospital
MUSCAT, OMAN Oman Waste Water
Co. SAOG
Waste Water
Management
Developing their Inventory Procedure Manual
MUSCAT, OMAN Oman National
Dairy Products
S.A.O.G
Manufacturer of all dairy
products and juices
Feasibility Study of New acquisition, Valuation of new
acquisition, Fixed Asset Verification, valuation and
reconciliation
Some of our Global Projects
24
finteQ We Improve Corporate Performance
Location Clients Industry Nature of Work Executed
DUBAI, UAE Reliance Data
Services, Dubai
Telecommunication Feasibility study for acquisition of a networking
company
DUBAI, UAE A Proprietorship
Company
Dealing in Various
projects
Due Diligence and Valuation of an Indian software
company
BAHRAIN MOIC, Bahrain
through KPMG
Product profiling of 16 electronic products
BAHRAIN Deeko Bahrain WLL Corporate valuation for acquisition, Assurance
TANZANIA & KENYA Sumaria Group,
Tanzania & Kenya
Corporate review, Internal Audit
Some of our Global Projects
25
finteQ We Improve Corporate Performance
Location Clients Industry Nature of Work Executed
Hyderabad Nagarjuna Fertilizers
& Chemical Ltd.
The Largest Private sector
Fertilizer company in
India
Financial advisor for its 2.5 bln $ Fertilizer plant in
Nigeria, Financial of the project, project Reports and
Financial Modeling.
Gujrat Orind West Coast,
Gujarat
A large Refractory
manufacturing Company
Corporate Governance and Board related issues,
Business Planning resource planning & mobilizing,
Developing MIS & Accounting Structure
Noida Deki Electronics Ltd.,
Delhi
An Electronic
manufacturing Company
Corporate Governance and Board related issues,
Business Planning resource planning & mobilizing,
Developing MIS & Accounting Structure
Kolkata Cancer Center
Welfare home and
Research Center
Eastern India's most
prestigious Cancer
Hospital
Developing of their 3 year Strategic Plan
Kolkata NNM Group of
Companies, Calcutta
Shipping and Real estate Financial advisor, Developing and monitoring annual
business plan, Developing and maintaining MIS
Kolkata & Gomia Indian Explosives Ltd (An Orica Group
Company)
Process manuals
Some of our Indian Projects
26
finteQ We Improve Corporate Performance
Location Clients Industry Nature of Work Executed
Bangalore Solid State Systems
Pvt. Ltd.
An Electronic
manufacturing Company
Business Plan & Monitoring
Kolkata Cancer Center Health Restructuring and Strategic plan
Ahmedabad SEWA Training and
Education
Business plan for Vocational training programs
Kolkata Tata Steel Ltd Manufacturing Fixed asset Verification & Valuation
Bangalore
Torsa Machines
Nash Industries
Manufacturing &
Trading
Market Entry strategy in the EU , Export Market Plan
Kolkata NIS Group Facility Management Business Plan & Monitoring
Some of our Indian Projects
Management Team
27
India, Kolkata Jayanta Chatterji
Chairman Logistics Management
Subrato Ghosh
Bsc (Hons), FCA Principal Advisor Corporate Finance, Planning & monitoring, Cost Control
& Budgeting, Strategic Planning
Special emphasis in Energy Sector
Subhankar Patra
BSc(Hons) ACA, AICWA Director
Project Financing, Feasibility studies, Financial Modeling,
Cost Control & Budgeting, Strategic Planning
Kamalesh Mukherjee
BSc, FCA, CISA Director Corporate Finance, Planning & monitoring, Banking,
Investment Management, Risk Modeling, Corporate
Valuation
Somnath Ganguli
MSC(IIT), CAIIB Advisor
Fund raising and Investment banking
R Ramakrishnan
M tech, IIT Kharagpur Consultant
System Analysis, Development of Custom made Software,
Optimization planning & scheduling, SAP
Sumanto Ghosh
B.com(Hons) , MBA (ICFAI) Manager
Corporate Finance, Market Research , Assurance & Risk
Analysis
finteQ We Improve Corporate Performance
Management Team
28
India, New Delhi Rajeev Kapoor
FCA Advisor
Corporate Finance, Planning & monitoring, Banking,
Investment Management, Risk Modeling
UK Raja Roy
ICWA, SAP Consultant Advisor
ERP
USA Somnath Chatterjee
MSC (Eco), IIFT, Delhi, IIM Director
Strategic Planning & Training
Oman Ranjit Mukherjee
B.Tech Consultant
HR Management
finteQ We Improve Corporate Performance
29
Contact FINTEQ ENTERPRISES PRIVATE LTD
12/ 1 Lindsay Street, First Floor,
Kolkata, West Bengal, India.
Pin: 700087
Phone (Kolkata)
+91-33-30230176 / 78 / 79
Email ID
FAX
+91-33-30330177
Website www.finteq.com
finteQ We Improve Corporate Performance
Important Contacts INDIA , Kolkata
SubhankarPatra
Director
Mobile: +91-9831442242
Kamalesh Mukherjee
Director
Mobile: +91-9831510337
Subrato Ghosh
Principal Advisor
Mobile: +91-9830580805
Somnath Ganguli
Advisor
Mobile: +91-9903166479
INDIA, New Delhi
Rajeev Kapoor
Advisor
Mobile: +91-9910005605
USA
Somnath Chatterjee
Director
Mobile: 1-4085056456
UK
Raja Roy
Advisor
Mobile: +44-7799182081
OMAN
Ranjit Mukherjee
Consultant
Mobile: +968-99355374