BUSINESS CONTINUITY PLANNING ASIA PTE LTD Booklet - BCP Asia.pdf · CXO Round table Discussion...
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44 45 On 24th September 2015 evening, the haze worsened and PSI hit more than 300. Ministry of Education (MOE), for the first time in history, declared the closure of schools in Singapore for the following day and the school continuity plans was activated. The same evening, Singapore Labour Minister reminded that business was as usual for working adults. Delivery services from fast food chains were also stopped due to high PSI. Unlike a disaster scenario where Business Continuity Plan can be immediately activated, what best action can the Management take? Staff members may look forward to a day of closure – but is this the best for businesses when the customers and competitors are still in operation? In many businesses and organisations, there may be many differing opinions and visions for the organisation’s Business Continuity programme between the management and the working group. Management has the strategic overview and direction for the organisation and may wishes to steer the program to meet these objectives. The business continuity working group may not be sharing the same vision as what management does, this lead to the program implemented primarily based on what they faced. This gap has always existed but was never explored in depth. Whether an organisation new to Business Continuity or one with a plan in place, it is always worth to view the program from various perspectives – and their primary objectives. CXO Round table Discussion Recognising this, BCP Asia is hoping to address this gap during the recent 13th Asia Business Continuity Conference (ABCC) held on 15-16th October 2015. We invited CXO level senior management from various industries to join us in a closed- door roundtable discussion on the role of the BCM programme within an organisation; the intention for having a BCMS system; their perspective on how BCMS meet their strategic objectives. Through hearing their varied views, it would also benefit the BCM industry for setting future resiliency initiatives. The discussion was facilitated by Business Continuity Institute (BCI) Global Chairman, Mr David James-Brown, and members include United Nations Office for Disaster Risk Reduction (UNISDR) Chief for Asia and the Pacific, CEO of ComfortDelgro Taxi Business (Comfort Transportation Pte Ltd and CityCab Pte Ltd), CEO of Cleaning Express Group, COO of SingHealth Group and moderated by Henry Ee, Managing Director of BCP Asia. Other CXOs who attended the session but not listed here have yet to confirm at the time of publishing this article. BCI Horizon Scan 2015 Survey Report In the BCI Horizon Scan 2015 Survey Report that was released earlier this year, there were differing trends when looking at a global level and at the Asian level. Globally, one of the top 3 emerging trends was the potential emergence of a global pandemic. In contrast, on the Asian level, the potential emergence of a global pandemic was not the top 3 emerging trends. It was the loss of key employees that were a main concern for the future. These viewpoints were also discussed during the closed- door discussion. Other discussion topic includes the influence of social media as an emerging trend. With the rapid advancement of technology and the increasing pervasiveness of social media, we have all become highly interconnected and integrated. This could work for and against the BCM programme as the extensive spread of information would accelerate the distribution of information, and yet at the same time, it would also prove difficult to contain information within the organisation. During the discussion, we explored and discussed the good, the bad and the opportunities social media can be open to the BCM programme. White Paper for download To add a contrasting view to the topic, we also presented a similar set of questions to the participants of the 13th ABCC in order to gather their opinions as well. Many of these participants are BCM coordinators and practitioners of the same organisations represented by the CxOs. Through this activity, we hope to derive the difference in viewpoint and the thought process of the different groups of people. This would also present an opportunity to review past BCM practices and to set future resiliency initiatives for the industry. We have since published a White Paper online with the findings that was gathered and is available for the public to download. Download our Whitepaper on the findings here: www.bcmconference.com Article contributed by Business Continuity Planning Asia Pte Ltd Consultancy Services: BUSINESS CONTINUITY PLANNING ASIA PTE LTD
Transcript of BUSINESS CONTINUITY PLANNING ASIA PTE LTD Booklet - BCP Asia.pdf · CXO Round table Discussion...
44
45
On 2
4th
Septe
mber
20
15
eve
nin
g,
the h
aze
wors
ened a
nd P
SI
hit
more
than 3
00
. M
inis
try
of
Educa
tion (
MO
E), f
or
the fi
rst
tim
e
in h
isto
ry,
decl
are
d t
he c
losu
re o
f sc
hools
in S
ingapore
for
the
follo
win
g
day
and
the
school
conti
nuit
y pla
ns
was
act
ivate
d.
The
sam
e
eve
nin
g,
Sin
gapore
Labour
Min
iste
r re
min
ded
that
busi
ness
w
as
as
usu
al
for
work
ing
adult
s.
Deliv
ery
se
rvic
es
from
fast
food c
hain
s w
ere
als
o s
topped d
ue t
o h
igh P
SI.
Unlik
e
a
dis
ast
er
scenari
o
where
B
usi
ness
C
onti
nuit
y P
lan
can
be
imm
edia
tely
act
ivate
d,
what
best
act
ion c
an t
he M
anagem
ent
take? S
taff
mem
bers
may
look f
orw
ard
to a
day
of
closu
re –
but
is
this
the b
est
for
busi
ness
es
when t
he c
ust
om
ers
and c
om
peti
tors
are
sti
ll in
opera
tion?
In
man
y busi
nes
ses
and
organ
isati
ons,
th
ere
may
be
man
y
dif
feri
ng
opin
ions
and
visi
ons
for
the
organ
isati
on’s
B
usi
nes
s
Con
tinuit
y pro
gra
mm
e bet
wee
n t
he
man
agem
ent
and t
he
wor
king
gro
up.
Man
agem
ent
has
the
stra
tegic
ove
rvie
w a
nd d
irec
tion
for
the
organ
isati
on a
nd m
ay w
ishes
to
stee
r th
e pro
gra
m t
o m
eet
thes
e ob
ject
ives
. The
busi
nes
s co
nti
nuit
y w
orki
ng g
roup m
ay n
ot
be
shar
ing t
he
sam
e vi
sion
as
what
man
agem
ent
doe
s, t
his
lea
d
to t
he
pro
gra
m i
mple
men
ted p
rim
arily
bas
ed o
n w
hat
they
fac
ed.
This
gap h
as a
lway
s ex
iste
d b
ut
was
nev
er e
xplo
red in d
epth
.
Whet
her
an o
rgan
isati
on n
ew t
o B
usi
nes
s C
onti
nuit
y or
one
wit
h a
pla
n i
n p
lace
, it
is
alw
ays
wor
th t
o vi
ew t
he
pro
gra
m f
rom
var
ious
per
spec
tive
s –
and t
hei
r pri
mar
y ob
ject
ives
.
CX
O R
ou
nd
ta
ble
Dis
cu
ssio
n
Reco
gnis
ing t
his
, B
CP
Asi
a i
s hopin
g t
o a
ddre
ss t
his
gap d
uri
ng
the
rece
nt
13
th
Asi
a
Busi
ness
C
onti
nuit
y C
onfe
rence
(A
BC
C)
held
on
15
-16
th
Oct
ober
20
15
. W
e
invi
ted
CX
O
leve
l se
nio
r
managem
ent
from
va
rious
indust
ries
to
join
us
in
a
close
d-
door
roundta
ble
dis
cuss
ion o
n t
he r
ole
of
the B
CM
pro
gra
mm
e
wit
hin
an o
rganis
ati
on;
the i
nte
nti
on f
or
havi
ng a
BC
MS
sys
tem
;
their
pers
pect
ive o
n h
ow
BC
MS
meet
their
str
ate
gic
obje
ctiv
es.
Thro
ugh h
eari
ng t
heir
vari
ed v
iew
s, it
would
als
o b
enefit
the B
CM
indust
ry f
or
sett
ing f
utu
re r
esi
liency
init
iati
ves.
The d
iscu
ssio
n
was
faci
litate
d
by
Busi
ness
C
onti
nuit
y In
stit
ute
(B
CI)
Glo
bal
Chair
man,
Mr
Davi
d J
am
es-
Bro
wn,
and m
em
bers
incl
ude U
nit
ed
Nati
ons
Offi
ce f
or
Dis
ast
er
Ris
k R
educt
ion (
UN
ISD
R)
Chie
f fo
r A
sia
and t
he P
aci
fic,
CEO
of
Com
fort
Delg
ro T
axi
Busi
ness
(C
om
fort
Transp
ort
ati
on P
te Ltd
and C
ityC
ab P
te Ltd
), C
EO
of
Cle
anin
g
Exp
ress
Gro
up, C
OO
of
Sin
gH
ealt
h G
roup a
nd m
odera
ted b
y H
enry
Ee,
Managin
g D
irect
or
of
BC
P A
sia.
Oth
er
CX
Os
who a
ttended
the s
ess
ion b
ut
not
liste
d h
ere
have
yet
to c
onfirm
at
the t
ime o
f
publis
hin
g t
his
art
icle
.
BC
I H
ori
zon
Sca
n 2
01
5 S
urv
ey R
ep
ort
In t
he
BC
I H
oriz
on S
can 2
01
5 S
urv
ey R
epor
t th
at
was
rel
ease
d
earl
ier
this
yea
r, th
ere
wer
e diffe
ring t
rends
when
loo
king a
t a
glo
bal
le
vel
and
at
the
Asi
an
leve
l. G
lobal
ly,
one
of
the
top
3
emer
gin
g
tren
ds
was
th
e pot
ential
em
ergen
ce
of
a glo
bal
pan
dem
ic.
In c
ontr
ast, o
n t
he
Asi
an l
evel
, th
e pot
ential
em
ergen
ce
of a
glo
bal
pan
dem
ic w
as n
ot t
he
top 3
em
ergin
g t
rends.
It
was
the
loss
of
ke
y em
plo
yees
th
at
wer
e a
mai
n
conce
rn
for
the
futu
re.
Thes
e vi
ewpoi
nts
wer
e al
so d
iscu
ssed
duri
ng t
he
clos
ed-
doo
r dis
cuss
ion.
Oth
er d
iscu
ssio
n t
opic
incl
udes
the
influen
ce o
f so
cial
med
ia a
s
an e
mer
gin
g t
rend. W
ith t
he
rapid
adva
nce
men
t of
tec
hnol
ogy
and
the
incr
easi
ng p
erva
sive
nes
s of
soc
ial m
edia
, w
e have
all
bec
ome
hig
hly
in
terc
onnec
ted an
d in
tegra
ted.
This
co
uld
w
ork
for
and
agai
nst
the
BC
M p
rogra
mm
e as
the
exte
nsi
ve s
pre
ad o
f in
form
ati
on
wou
ld a
ccel
erate
the
dis
trib
uti
on o
f in
form
ati
on,
and y
et a
t th
e
sam
e ti
me,
it
wou
ld a
lso
pro
ve d
ifficu
lt t
o co
nta
in i
nfo
rmati
on
wit
hin
the
organ
isati
on.
Duri
ng t
he
dis
cuss
ion,
we
explo
red a
nd
dis
cuss
ed the
goo
d, t
he
bad
and the
oppor
tunit
ies
soci
al m
edia
can
be
open
to
the
BC
M p
rogra
mm
e.
Wh
ite P
ap
er
for
do
wn
loa
d
To
add
a
contr
ast
ing
view
to
th
e
topic
, w
e
als
o
pre
sente
d
a
sim
ilar
set
of
quest
ions
to th
e part
icip
ants
of
the 1
3th
AB
CC
in
ord
er
to
gath
er
their
opin
ions
as
well.
M
an
y of
these
part
icip
ants
are
BC
M c
oord
inato
rs a
nd p
ract
itio
ners
of
the s
am
e
org
anis
ati
ons
repre
sente
d
by
the
CxO
s.
Thro
ugh
this
act
ivit
y,
we h
ope t
o d
eri
ve t
he d
iffe
rence
in v
iew
poin
t and t
he t
hought
pro
cess
of
the d
iffe
rent
gro
ups
of
people
. This
would
als
o p
rese
nt
an o
pport
unit
y to
revi
ew
past
BC
M p
ract
ices
and t
o s
et
futu
re
resi
liency
init
iati
ves
for
the i
ndust
ry.
We h
ave
sin
ce p
ublis
hed a
Whit
e P
aper
onlin
e w
ith t
he fi
ndin
gs
that
was
gath
ere
d a
nd i
s
ava
ilable
for
the p
ublic
to d
ow
nlo
ad.
Dow
nlo
ad o
ur
Whit
epaper
on t
he
findin
gs
her
e: w
ww
.bcm
confe
rence
.com
Art
icle
con
trib
ute
d b
y B
usi
nes
s C
onti
nuit
y P
lannin
g A
sia
Pte
Ltd
Con
sultan
cy S
ervi
ces:
B
US
INE
SS
CO
NTIN
UIT
Y P
LA
NN
ING
AS
IA P
TE
LTD
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