Business Continuity Management & Disaster Recovery - The Symantec Perspective

Symantec and Virtualization

Storage & Server Mgmt

Data Protection

Security &Compliance

DisasterRecovery

• Storage Virtualization

• Server Virtualization

• Endpoint Virtualization

Secure & Manage your information-driven world

InformationCustom

AppsERP/CRM eMail and Collaboration

Clients

Secure Manage

Production Environment

The Next Phase: Standardized Infrastructure for Physical/Virtual

Physical Environment

Storage & Server Mgmt

Data Protection

Security &Compliance

DisasterRecovery

Virtual Environment

World Events Change Business Continuity Landscape

Disaster RecoveryRTO = 3 Days;

Scenarios Limited

1990 1995 2000 2002

Business Recoveryfor critical work

processes

Y2K and BPR+ Contingency Planning

RTO = < 24 hours

Internet and BPRRTO/RPO ~ 1 hr+ B-E, B-B, B-C

Aftermath of Sept. 11Realtime RTO/RPO + Threat Scenarios

2005

Business Continuity

Proactive Failover+ Security Scenarios

2007

Business Continuity

Management+ Automation

Ongoing Challenges for Achieving Business Continuity

Web Server ApplicationDatabase

ServerStorage

Cost Risk

AvailabilitySecurity Threats

ComplianceContinuity

Performance

Security

Complexity

• Interruptions to routine processes • Impact on employee productivity and customer relationships

• Ensuring consistent process across data and applications.• Meeting recovery point and recovery time objectives

Developing procedures and arrangements in advance that will support recovery

Contingency Planning

Recover the business process; workspace recovery. Business Recovery

Recover mission-critical technology and applications at an alternate site.Disaster Recovery

Elements of Business Continuity

Business Continuity From Symantec: Getting There

1)Begin with a Business Continuity Management assessment

2)Choose appropriate architecture and accompanying configuration (Technology Independence)

3)Leverage best practices

4)Test, evaluate and monitor the BCP

Symantec Capabilities Map to Business Continuity Evolution

Backups, establishing

RTO, RPO

1990 1995 2000 2002

Local mirroring, snapshots

Local clustering

Remotereplication,clustering

Availability testing,systems

optimization

2005

Patch, threatmanagement

2007

Policyautomation

Business Continuity Solutions from Symantec

Recovery: Reach RTOs/RPOs

Restore data, application services to meet business

recovery time objectives (RTO), recovery point objectives (RPO)

Remediation: Fix the ProblemIdentify systems to patch, points of attack,

application failures, and data loss

Prevention: Protect Against and Prevent Data Loss and Downtime

Avoid outages via proactively monitoring

threats and patch management policies

Bus

ines

s C

ontin

uity

Business Continuity from Symantec Spans from Prevention to Remediation to Recovery

Inte

rnet

Symantec End Pt ProtectionSymantec Mail SecuritySymantec DLP

Prevention - Inside

Symantec DeepSight Threat Mgmt, Alert Services Symantec Managed Security ServicesSymantec Business Continuity Mgmt ServiceSymantec DLP

Prevention - Outside

Insi

ght

Symantec CCS Symantec Incident ManagerRTO/RPO stepsAltiris

Remediation

Symantec LiveState Client Management SuiteAltiris

Recovery

1 2

Symantec NetBackup (Backup Exec)Veritas Storage FoundationVeritas Volume ReplicatorVeritas Cluster ServerSymantec LiveState Recovery

Prevention - Inside3

1

2 3

4

4

5

5

Reports on attacks and

outages; service

levels met; RTO/RPOsachieved

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