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BusinessOffice | Support | Administration

Level 4Level 3

Level 2

The smarter way to a brighter future

Contact us today

online at qa.com/apprenticeshipsby phone 0845 074 7825

or find your nearest location on our website

Modern apprenticeships

q a. co m/ ap pr en ticesh ip s / QAAp pr en tices @QAApprentices company/qa-apprenticeships

QA designs and delivers a model ofexcellence in apprenticeship training thathas brought signicant benets to the UnitedKingdom economy by creating over 3,000new jobs.

Most apprentices deliver a high standardof work for their employers and exceedexpectations, often nding better ways of

working and reducing costs.

QA treats apprentices on a par with itsprofessional fee-paying customers and offersthem highly professional training in world-class apprentice programmes.

Ofsted report 2013

The rst IT apprenticeships

provider rated Ofsted

Outstanding in all areas

Browse our other programmes online at qa.com/apprenticeships

IT systems & networking

Digital marketing

Project management

Software & web development

Technical sales

Business

The smarter way to a brighter future

q a. co m/ ap pr en ticesh ip s / QAAp pr en tices @QAApprentices company/qa-apprenticeships

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QAs business apprenticeship helps young people support

organisations in a huge variety of roles. With a diploma of business

principles at its core, this apprenticeship can be a stepping stone

into finance, operations, marketing or customer service roles.The programme is designed to develop an apprentice quickly into an efficient and

capable member of a support team. Modules are flexible and can be built around a

specific role, set of tasks or business need..

We teach and assess these skills to industry standards ensuring they are applied on the job:

IT Customer service

Administration Complaints handling

After 12 14 months each apprentice will be a skilled young professional ready to take the

next step into a more senior or specialised role.

BusinessOffice | Support | Administration

Duration:

12 - 14 months

Salary:

8,000 - 13,000

Ideal job roles

Administration

Back office team staff

Operations, marketing or HR

Reception and meet & greet

q a. co m/ ap pr en ticesh ip s / QAAp pr en tices @QAApprentices company/qa-apprenticeships

The flexibility of QAs business

apprenticeship means we can fit the

framework around a specific business role

and workload. As such, our QA Apprentice

is already making a valuable contribution

to our team.

Anna SplainCompany Director, Vision Britain

of QA Apprentices get

permanent jobs when

they finish94%

work-based assessment ande-learning, with one optionalQA training day.

Microsoft Office Specialist

SVQ in Business and Administration

Core Skills

Entry requirements

5 Standard grades (Level 1 3)

including Maths and English

Key qualifications

Once I complete my apprenticeship,

my employer is going to keep me on

as a permanent member of staff.

Without my apprenticeship I dont

think I would have been able to

achieve this so quickly.

Charlotte McArdleQA Apprentice from Paisley

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