Business and IT Transformation Suite · iServer has a range of standards-based Accelerators to help...
24
www.orbussoftware.com Manage, Govern, and Visualize Enterprise Transformation Business and IT Transformation Suite
Transcript of Business and IT Transformation Suite · iServer has a range of standards-based Accelerators to help...
www.orbussoftware.com
Manage, Govern, and Visualize Enterprise
Transformation
Business and IT Transformation Suite
ContentsiServer Business and IT Transformation Suite 4
Why is the iServer Collaboration Platform different? 6
iServer Enterprise Architecture Solution 8
iServer Business Process Analysis Solution 10
iServer IT Governance, Risk & Compliance Solution 12
iServer IT Portfolio Management Solution 14
iServer IT Service Management Solution 16
iServer ERP Process Management Solution 18
Communication Modules 20
Integration Modules 21
iServer Professional Services 22
Existing Clients 24
iServer has a range of standards-based Accelerators to help organizations quickly adopt
industry best practices, including COBIT® 5, TOGAF® 9.1, ArchiMate® 2.1 and BPMN® 2.0.
The iServer Business and IT Transformation Suite provides
enterprises with interchangeable Solutions to manage, govern and visualize
Enterprise Transformation
Business Process Analysis
IT Service Managment
IT Portfolio Managment
Enterprise Architecture
ERP Process Management
IT Governance Risk and
Compliance
Uniquely, the iServer collaboration platform consolidates and enhances the de facto Microsoft technologies of Microsoft Office and Visio to support core domain specific solutions.
IT Service Management
IT Portfolio Management
ERP Process Management
IT Governance, Risk and
ComplianceEnterprise
Architecture
Business Process Analysis
Accelerators
Integration Modules
Communication Modules
Integrated Learning Center
Collaboration Platform
Business and IT Transformation Suite
iServer Repository and Explorer iServer turns single-user Microsoft Visio into a dynamic multi-user platform,
bringing information into a central repository that supports enhanced collaboration, decision making, and analysis. The repository provides key features including role-based permissions, change management, import/
export, and search. iServer Explorer is a panel that sits within Visio, allowing users to query the repository and drag existing items onto the page
when editing a diagram.
Why is the iServer Collaboration Platform different?
Ease of Use iServer lets you use the best tried and tested tools for the job, extending Microsoft Office and Visio to provide collaborative modeling and analytical capabilities, while preserving the familiarity and ease of use of the original applications. This allows users to continue working on all the valuable, existing Microsoft content they have previously created.
Lower Total Cost of Ownership and Fast ROIiServer has a significantly lower price-point than competitive products, and with the minimal training and consultancy time iServer requires, its Total Cost of Ownership is significantly less than other vendor offerings. This low cost means a quicker return of investment.
Speed of Adoption iServer’s familiar, easy to use environment means users can to be up and running within a week. Our dedicated consulting and support teams are on hand to offer installation and fast-start assistance; see our Professional Services for more detail.
Flexibility/ConfigurabilityiServer Administrators have the control to implement and support any framework, meta-model, or notation required. This can be easily done from the user interface, and without the need for costly configuration services from the vendor.
Integrated Training and LearningiServer comes with an embedded Learning Center, which includes product accreditation e-learning courses, online help, a host of learning resources, and newsfeed. There is also a full reporting capability on team and individual training progress.
Presentation of ContentiServer has a selection of publishing options that are unrivalled, including live web access to the repository, publishing to HTML, live document generation, and a fast publish to Microsoft PowerPoint. See our communication modules for more information.
Requirements Management
Architecture Vision
Business Architecture
Information Systems
Architecture
Implementation Governance
Architecture Change
Management
Guide to Extension
www.orbussoftware.com
London United Kingdom
+44 (0) 870 991 1851
Washington DC United States
+1 (703) 647 4124
Perth Australia
+61 8 9288 4411
Sydney Australia
+61 2 9238 1996
Johannesburg South Africa
+27 (11) 881 5893
TOGAF® 9.1 Content Meta-Model
Proliminary
Requirements Management
Architecture Vision
Business Architecture
Information Systems
Architecture
Technology Architecture
Implementation Governance
Opportunities and Solutions
Migration Planning
Architecture Change
Management
TOGAF® 9.1 Content Meta-Model
Prin
ciples, Requirements, Vision, R
oadm
ap | Principles, Requirements, V
ision
, Roa
dm
ap
|
Business Architecture | B
usiness Architecture | Business Architecture |
B
usin
ess
Arc
hite
ctur
e
|
B
usin
ess
Arc
hitecture
| Business Architecture |
Application A
rchite
ctur
e
Technolo
gy A
rchitecture
Data Architecture
requirements
may
not
yet
hav
e be
en in
divi
dual
ly v
alid
ated
.
processing applications implemented in an enterprise.
or m
ore
busi
ness
ser
vice
s.
independent of a particular implementation. ForAn encapsulation of application functionality that is
example, the classif cation of all purchase request of a Commercial Off-T
he-Shelf
(COTS
) Ente
rpris
e Res
ourc
e
Info
rmat
ion
Syst
em S
ervi
ce
The
auto
mat
ed e
lem
ents
of a
bus
ines
s se
rvic
e. A
n
info
rmat
ion
syst
em s
ervi
ce m
ay
deliv
er o
r sup
port
par
t or
all o
f one
For example, a conf g
ured an
d dep
loye
d in
stan
ce
service, or other d
eploya
ble co
mpone
nt of
func
tiona
lity.
An application, a
pplicati
on m
odule
, app
licat
ion
Physical App. C
om
ponent
Logical App. Component
Planning (ERP) supply
chain m
anag
emen
t app
licat
ion.
purc
hase
requ
est p
roce
ssin
g en
terp
rise
serv
ice.
Pla
nnin
g (E
RP)
sui
te, o
r a C
omm
erci
al O
ff-Th
e-Sh
elf (
COTS
)
chai
n m
anag
emen
t sof
twar
e as
par
t of a
n En
terp
rise
Reso
urce
parti
cula
r pro
duct
. A c
lass
of t
echn
olog
y pr
oduc
t; fo
r exa
mpl
e, su
pply
An
enca
psul
atio
n of
tech
nolo
gy in
frast
ruct
ure
that
is in
depe
nden
t of a
Logi
cal T
echn
olog
y C
ompo
nent
Platfo
rm S
ervice
A technical capability
required to provide enabling
infrastructure that supports
the delivery of applications.
a specif c brand and version of server.
Com
mercial O
ff-The-Shelf (COTS) solution, or
For example, a particular product version of a
or technology infrastructure product instance.
A specif c technology infrastructure product
Physical Technology Comp.
according to implementation considerations.
and services and may be structured
entities can be tied to applications, repositories,
business domain expert as a thing. Logical data
An encapsulation of data that is recognized by a
Data Entity
procurement information.
be held; for example, external
to form a logical location to
encapsulates related data entities
A boundary zone that
Logical Data Component
Physical Data Com
ponent
A boundary zone that encapsulates related data
entities to form a physical location to be held.
For example, a purchase order business
object, comprising purchase order header
and item business object nodes.
betw
een
a se
rvic
e
An
agre
emen
t
Con
trac
t
need
s es
calat
ing to
higher authority.
gove
rnan
ce c
rit
eria.
For exa
mple, a sign-off
limits
of t
he re
queste
r, or w
hether it
proc
ess
or to
ens
ure t
hat a
process complies with
tota
l val
ue o
f the
request
is within signoff
logi
c us
ed to
det
erm
ine ex
ecution approach for a
proc
essin
g pr
oc
ess t
hat checks whether th
e
An organizational
cont
rol o
n th
e purchase
request
Event
OutputProduct
generated by
the business.
The business
product
of the
execution of
a process.
state change thattriggers processing
events; may originatefrom inside or outside the organization andmay be resolvedinside or outsidethe organization.
A de
cisio
n-m
aking
step
with
accompanying decision
Control
Organization Unit
A self-contained unit
of resources with
goals, objectives,
and measures. Organization
units may include
external parties and
business partner
organizations.
Delivers business
Function
capabilities closely
aligned to an
organization but not
necessarily explicitly
governed by the
organization. Also
referred to as
“business function”
Actor
A person, organization, or system that has a
has a role that initiates or interacts with
activities; for example, a sales representative
who travels to visit custom
ers. Actors
may be internal or external to an
organization. In the automotive
industry, an original equipm
ent
manufacturer w
ould be considered
an actor by an automotive
dealership that interacts with
its supply chain activities.
a nu
mb
er o
f rol
es.
An
acto
r m
ay h
ave
actio
n or
eve
nt.
play
s in
a p
artic
ular
or s
omet
hing
part
som
ebod
y
an a
ctor
, or
the
func
tion
of
or e
xpec
ted
The
usua
l
Ro
le
seque
nce
of a
ctivi
ties
that
toge
ther
ach
ieve
of d
ef nit
ion)
. Pro
cess
es re
pres
ent a
servi
ces (
depe
nds
on th
e gr
anul
arity
bet
ween
or w
ithin
func
tions
and
/or
A pro
cess
repr
esen
ts f
ow o
f con
trol
Proc
ess
a spec
if ed
outc
ome,
can
be
deco
mpo
sed
into su
b-pr
oces
ses,
and
can
sho
w o
pera
tion
of a fu
nctio
n or
ser
vice
(at n
ext l
evel
of d
etai
l).
Proce
sses
may
also
be
used
to li
nk o
r com
pose
organ
izatio
ns, f
unct
ions
, ser
vice
s, a
nd p
roce
sses
.
hierarchically
decomposed.
takes placeand is explicitly governed
and can beby an organization.
explicitly def ned interface
activitybusiness capabilitie
s through an
A place whereSupports business
Location Business ServiceGoal
Driver
A high-level
An external or
of intent ormotivates the organization
direction for
to def ne its goals.
an organization.An example of an external
Typically useddriver is a change in regulation
to measure
or compliance rules which,
success of for example, require changes; to
statementinternal condition that
of 2009 to support the planned
Measure
Objective
An indicator or
A time-bounded m
ilestone
factor that can
for an organization
be tracked, usually
used to demonstrate
on an ongoing basis, progress tow
ards a goal; for
to determ
ine successexam
ple “Increase capacity
utilization by 30% by the end
success or alignment w
ith increase in m
arket share”.
objectives and goals.
the way an organization operates
i.e., Sarbanes-Oxley in the US
an organization.
cont
ract
.
serv
ice
inte
ract
ion.
serv
ice
or
for
assi
gned
to a
Serv
ice
Qua
lity
cons
umer
and
a
A p
rese
t
serv
ice
prov
ider
conf
gur
atio
n of
that
est
ablis
hes
non-
func
tiona
lat
trib
utes
tha
t
non-
func
tiona
l
may
be
para
met
ers
func
tiona
l and
and
incr
emen
tal b
us
iness
value.
grou
ped
in o
rder
to p
rovid
e contin
uous
chan
ge a
ctiv
ities
can
be
sequenced and
Usi
ng a
cap
abilit
y-ba
sed
pl
anning approach,
com
plet
ion
of o
ne o
r mor
e
work packages.
A b
usin
ess-
focu
sed
outc
ome
th
at is
delivered by the
Cap
abilit
y
Principle A qualitative statement ofintent that should be metby the architecture. Has
at least a supportingrationale and a measure
of importance. Constraint
An external factor that prevents an organization from
pursuing particular approaches to meet its goals.
For example, customer data is not harm
onized
within the organization, regionally or nationally,
constraining the organization’s ability
to offer effective customer service.
set o
f func
tiona
l req
uire
men
ts, a
lthou
gh th
ose
that a
n exist
ing a
pplic
atio
n w
ill s
uppo
rt a
cer
tain
constrain
ts.
For
exa
mpl
e, it
may
be
assu
med
been fully
valid
ated
at t
his
stag
e, d
ue to
ext
erna
l
A state
ment o
f pro
babl
e fa
ct th
at h
as n
ot
Assum
ptio
n
Requirement
A quantitative
statement of
business need that
must be met by a
particular architecture
or work package.
Target Architecture is identif ed.
between the Baseline and
analysis, where the difference
Used in the context of gap
between two states.
A statement of difference
Gap
part of a project, a com
plete
A w
ork package can for be a
more objectives for the business.
identif ed
to achieve one or
A set of actions
Wo
rk Package
project, or a program
.
Core ConceptsThe core meta-model provides a minimum set of architectural content to support traceability across artifacts. Additional meta-model concepts to support more specifc or more in-depth modeling are contained within a group of extensions that logically cluster extension catalogs, matrices, and diagrams, allowing focus in areas of specifc interest and focus.
Infrastructure Consolidation ExtensionThe infrastructure consolidation extension is intended to be used in landscapes where the application and technology portfolios have become fragmented and the architecture seeks to consolidate the business as usual capability into a smaller number of locations, applications, or technology components.
Process ExtensionThe process modeling extension is intended to allow detailed modeling of process fows by adding events, products, and controls to the meta-model. Typically, enterprise architecture does not drill into process fow, but in certain process-centric or event-centric organizations it may be necessary to elaborate process in a much more formal manner using this extension module.
Motivation ExtensionThe motivation extension is intended to allow additional structured modeling of the drivers, goals, and objectives that infuence an organization to provide business services to its customers. This in turn allows more effective defnition of service contracts and better measurement of business performance.
Data Modeling ExtensionThe data extension is intended to allow more sophisticated modeling and the encapsulation of data. The core model provides a data entity concept which supports the creation of data models, which is then extended by this extension to include the concept of a data component. Data components form a logical or physical encapsulation of abstract data entities into units that can be governed and deployed into applications.
Governance ExtensionThe governance extension is intended to allow additional structured data to be held against objectives and business services, supporting operational governance of the landscape.
Services ExtensionThe services extension is intended to allow more sophisticated modeling of the service portfolio by creating a concept of IS services in addition to the core concept of business services. IS services are directly supported by applications and creating the layer of abstraction relaxes the constraints on business services while simultaneously allowing technical stakeholders to put more formality into an IS service catalog.
Central Repository for Enterprise Architecture
The configured repository provides a shared environment for architecture teams to produce models and
documentation. With Open Group standards provided in the EA accelerators, users can benefit from pre-
configured meta-models to facilitate consistency and communication.
Generate Architecture RoadmapsQuickly create roadmap diagrams to see the planned transition of your architecture over time. Application,
Technology, and Project roadmap templates can be used to present information clearly to stakeholders, and can
also be combined and interlinked to create a full picture.
Share your Architecture with Stakeholders
With the host of iServer communication modules, teams are able to share content in a clear and understandable
way to a variety of different stakeholders. The use of a common language within the central repository offers
an unparalleled connection between the enterprise architecture team and wider business.
The iServer Enterprise Architecture Solution (EA)
Capabilities of iServer EA
BOOK A FREE DEMOTo see iServer for yourself, sign up on www.orbussoftware.com/demo
for a free demonstration of iServer
Guide to Extension
www.orbussoftware.com
London United Kingdom
+44 (0) 870 991 1851
Washington DC United States
+1 (703) 647 4124
Perth Australia
+61 8 9288 4411
Sydney Australia
+61 2 9238 1996
Johannesburg South Africa
+27 (11) 881 5893
TOGAF® 9.1 Content Meta-Model
Proliminary
Requirements Management
Architecture Vision
Business Architecture
Information Systems
Architecture
Technology Architecture
Implementation Governance
Opportunities and Solutions
Migration Planning
Architecture Change
Management
TOGAF® 9.1 Content Meta-Model
Prin
ciples, Requirements, Vision, R
oadm
ap | Principles, Requirements, V
ision
, Roa
dm
ap
|
Business Architecture | B
usiness Architecture | Business Architecture |
B
usin
ess
Arc
hite
ctur
e
|
B
usin
ess
Arc
hitecture
| Business Architecture |
Application A
rchite
ctur
e
Technolo
gy A
rchitecture
Data Architecture
requirements
may
not
yet
hav
e be
en in
divi
dual
ly v
alid
ated
.
processing applications implemented in an enterprise.
or m
ore
busi
ness
ser
vice
s.
independent of a particular implementation. ForAn encapsulation of application functionality that is
example, the classif cation of all purchase request of a Commercial Off-T
he-Shelf
(COTS
) Ente
rpris
e Res
ourc
e
Info
rmat
ion
Syst
em S
ervi
ce
The
auto
mat
ed e
lem
ents
of a
bus
ines
s se
rvic
e. A
n
info
rmat
ion
syst
em s
ervi
ce m
ay
deliv
er o
r sup
port
par
t or
all o
f one
For example, a conf g
ured an
d dep
loye
d in
stan
ce
service, or other d
eploya
ble co
mpone
nt of
func
tiona
lity.
An application, a
pplicati
on m
odule
, app
licat
ion
Physical App. C
om
ponent
Logical App. Component
Planning (ERP) supply
chain m
anag
emen
t app
licat
ion.
purc
hase
requ
est p
roce
ssin
g en
terp
rise
serv
ice.
Pla
nnin
g (E
RP)
sui
te, o
r a C
omm
erci
al O
ff-Th
e-Sh
elf (
COTS
)
chai
n m
anag
emen
t sof
twar
e as
par
t of a
n En
terp
rise
Reso
urce
parti
cula
r pro
duct
. A c
lass
of t
echn
olog
y pr
oduc
t; fo
r exa
mpl
e, su
pply
An
enca
psul
atio
n of
tech
nolo
gy in
frast
ruct
ure
that
is in
depe
nden
t of a
Logi
cal T
echn
olog
y C
ompo
nent
Platfo
rm S
ervice
A technical capability
required to provide enabling
infrastructure that supports
the delivery of applications.
a specif c brand and version of server.
Com
mercial O
ff-The-Shelf (COTS) solution, or
For example, a particular product version of a
or technology infrastructure product instance.
A specif c technology infrastructure product
Physical Technology Comp.
according to implementation considerations.
and services and may be structured
entities can be tied to applications, repositories,
business domain expert as a thing. Logical data
An encapsulation of data that is recognized by a
Data Entity
procurement information.
be held; for example, external
to form a logical location to
encapsulates related data entities
A boundary zone that
Logical Data Component
Physical Data Com
ponent
A boundary zone that encapsulates related data
entities to form a physical location to be held.
For example, a purchase order business
object, comprising purchase order header
and item business object nodes.
betw
een
a se
rvic
e
An
agre
emen
t
Con
trac
t
need
s es
calat
ing to
higher authority.
gove
rnan
ce c
rit
eria.
For exa
mple, a sign-off
limits
of t
he re
queste
r, or w
hether it
proc
ess
or to
ens
ure t
hat a
process complies with
tota
l val
ue o
f the
request
is within signoff
logi
c us
ed to
det
erm
ine ex
ecution approach for a
proc
essin
g pr
oc
ess t
hat checks whether th
e
An organizational
cont
rol o
n th
e purchase
request
Event
OutputProduct
generated by
the business.
The business
product
of the
execution of
a process.
state change thattriggers processing
events; may originatefrom inside or outside the organization andmay be resolvedinside or outsidethe organization.
A de
cisio
n-m
aking
step
with
accompanying decision
Control
Organization Unit
A self-contained unit
of resources with
goals, objectives,
and measures. Organization
units may include
external parties and
business partner
organizations.
Delivers business
Function
capabilities closely
aligned to an
organization but not
necessarily explicitly
governed by the
organization. Also
referred to as
“business function”
Actor
A person, organization, or system that has a
has a role that initiates or interacts with
activities; for example, a sales representative
who travels to visit custom
ers. Actors
may be internal or external to an
organization. In the automotive
industry, an original equipm
ent
manufacturer w
ould be considered
an actor by an automotive
dealership that interacts with
its supply chain activities.
a nu
mb
er o
f rol
es.
An
acto
r m
ay h
ave
actio
n or
eve
nt.
play
s in
a p
artic
ular
or s
omet
hing
part
som
ebod
y
an a
ctor
, or
the
func
tion
of
or e
xpec
ted
The
usua
l
Ro
le
seque
nce
of a
ctivi
ties
that
toge
ther
ach
ieve
of d
ef nit
ion)
. Pro
cess
es re
pres
ent a
servi
ces (
depe
nds
on th
e gr
anul
arity
bet
ween
or w
ithin
func
tions
and
/or
A pro
cess
repr
esen
ts f
ow o
f con
trol
Proc
ess
a spec
if ed
outc
ome,
can
be
deco
mpo
sed
into su
b-pr
oces
ses,
and
can
sho
w o
pera
tion
of a fu
nctio
n or
ser
vice
(at n
ext l
evel
of d
etai
l).
Proce
sses
may
also
be
used
to li
nk o
r com
pose
organ
izatio
ns, f
unct
ions
, ser
vice
s, a
nd p
roce
sses
.
hierarchically
decomposed.
takes placeand is explicitly governed
and can beby an organization.
explicitly def ned interface
activitybusiness capabilitie
s through an
A place whereSupports business
Location Business ServiceGoal
Driver
A high-level
An external or
of intent ormotivates the organization
direction for
to def ne its goals.
an organization.An example of an external
Typically useddriver is a change in regulation
to measure
or compliance rules which,
success of for example, require changes; to
statementinternal condition that
of 2009 to support the planned
Measure
Objective
An indicator or
A time-bounded m
ilestone
factor that can
for an organization
be tracked, usually
used to demonstrate
on an ongoing basis, progress tow
ards a goal; for
to determ
ine successexam
ple “Increase capacity
utilization by 30% by the end
success or alignment w
ith increase in m
arket share”.
objectives and goals.
the way an organization operates
i.e., Sarbanes-Oxley in the US
an organization.
cont
ract
.
serv
ice
inte
ract
ion.
serv
ice
or
for
assi
gned
to a
Serv
ice
Qua
lity
cons
umer
and
a
A p
rese
t
serv
ice
prov
ider
conf
gur
atio
n of
that
est
ablis
hes
non-
func
tiona
lat
trib
utes
tha
t
non-
func
tiona
l
may
be
para
met
ers
func
tiona
l and
and
incr
emen
tal b
us
iness
value.
grou
ped
in o
rder
to p
rovid
e contin
uous
chan
ge a
ctiv
ities
can
be
sequenced and
Usi
ng a
cap
abilit
y-ba
sed
pl
anning approach,
com
plet
ion
of o
ne o
r mor
e
work packages.
A b
usin
ess-
focu
sed
outc
ome
th
at is
delivered by the
Cap
abilit
y
Principle A qualitative statement ofintent that should be metby the architecture. Has
at least a supportingrationale and a measure
of importance. Constraint
An external factor that prevents an organization from
pursuing particular approaches to meet its goals.
For example, customer data is not harm
onized
within the organization, regionally or nationally,
constraining the organization’s ability
to offer effective customer service.
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.
Core ConceptsThe core meta-model provides a minimum set of architectural content to support traceability across artifacts. Additional meta-model concepts to support more specifc or more in-depth modeling are contained within a group of extensions that logically cluster extension catalogs, matrices, and diagrams, allowing focus in areas of specifc interest and focus.
Infrastructure Consolidation ExtensionThe infrastructure consolidation extension is intended to be used in landscapes where the application and technology portfolios have become fragmented and the architecture seeks to consolidate the business as usual capability into a smaller number of locations, applications, or technology components.
Process ExtensionThe process modeling extension is intended to allow detailed modeling of process fows by adding events, products, and controls to the meta-model. Typically, enterprise architecture does not drill into process fow, but in certain process-centric or event-centric organizations it may be necessary to elaborate process in a much more formal manner using this extension module.
Motivation ExtensionThe motivation extension is intended to allow additional structured modeling of the drivers, goals, and objectives that infuence an organization to provide business services to its customers. This in turn allows more effective defnition of service contracts and better measurement of business performance.
Data Modeling ExtensionThe data extension is intended to allow more sophisticated modeling and the encapsulation of data. The core model provides a data entity concept which supports the creation of data models, which is then extended by this extension to include the concept of a data component. Data components form a logical or physical encapsulation of abstract data entities into units that can be governed and deployed into applications.
Governance ExtensionThe governance extension is intended to allow additional structured data to be held against objectives and business services, supporting operational governance of the landscape.
Services ExtensionThe services extension is intended to allow more sophisticated modeling of the service portfolio by creating a concept of IS services in addition to the core concept of business services. IS services are directly supported by applications and creating the layer of abstraction relaxes the constraints on business services while simultaneously allowing technical stakeholders to put more formality into an IS service catalog.
Exchange Data with Other Tools and SystemsiServer facilitates the export and import of vital data to enable the documentation of enterprise architecture. iServer Diagram Exchange enables the migration of data from legacy tools, while iServer Data Exchange allows data such as objects, relationships, and meta-data from external sources to be imported into the repository, resulting in a vast reduction in time.
Assess the Impact of ChangeWith a range of analysis tools, users are able to perform change management on the architecture. This in-depth analysis allows organizations to reduce the risk of change through traceability across all levels of the architecture. Component level version management, with roll-back and archive features, provides a platform for architecture governance.
Accelerators for your EA ImplementationTOGAF® 9.1The comprehensive TOGAF 9.1 Accelerator includes everything an organization needs to implement TOGAF. This includes a complete set of diagram and deliverable templates, implementation of, and process guidance for, the architecture development method (ADM), and support for TOGAF concepts and techniques such as Gap Analysis, TOGAF Reference Models and the Enterprise Continuum. This accelerator is fully certified by the Open Group.
ArchiMate® 2.1iServer provides complete support for the ArchiMate standard, including the full notation, meta-model and viewpoints (templates) as well as a number of resources. This accelerator is also certified by the Open Group, and many iServer customers use ArchiMate in combination with the TOGAF 9.1 Accelerator.
Tool AccreditationiServer user accreditation provides interactive e-Learning courses with a specific EA stream to introduce users to the TOGAF method as well as the ArchiMate modeling notation.
Provided by
Central Repository for Business Process Analysis
The iServer Platform provides a central repository for business analysts to collaborate on business process
models and associated documentation. The BPA accelerators enable teams to choose from industry recognized standards and notations to implement
structure and ensure consistency.
Share your Process ContentProcesses need to be shared with business stakeholders,
process owners and end users. With iServer Portal, teams have the ability to publish processes online where
they can be browsed, used or reviewed by their target audience in real time.
Simulate ProcessesUsing iServer Process Simulator, teams can visualize their
ideas for process change, analyze the impact of those changes, and compare multiple business scenarios. It also enables teams to qualify multiple possible future outcomes, determine optimal process pathways, and
justify investment for change in a risk-free environment.
The iServer Business Process Analysis Solution (BPA)
Capabilities of iServer BPA
Completed
Improve Control
CompletedDeliverable Deliverable
Deliverable xDeliverable x
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for a free demonstration of iServer
Accelerators for your BPA ImplementationBPMN 2.0BPMN 2.0, produced by the Object Management Group, is the industry standard modeling language and notation for business processes. iServer provides complete support for the BPMN 2.0 standard, providing a set of BPMN Visio templates that have been used globally by tens of thousands since the launch of the standard.
LeanDesigned to reduce waste and kick-start business process improvement, the Lean Accelerator includes a pre-configured repository built around the DMAIC process improvement methodology. Its custom meta-model builds on the iServer BPA Solution, and includes templates and stencils for your Lean initiative.
Tool AccreditationiServer user accreditation provides interactive e-Learning courses with a specific BPA stream to introduce users to the BPMN 2.0 notation as well as Lean methods. Provided by
Generate Process DocumentationCreate attractive deliverables for stakeholders using iServer Live Documents to publish live data into Microsoft Word. Training materials, process narratives, work instructions, and business requirements documents can be quickly generated and kept up to date with repository content by simply refreshing.
Import Business ProcessesiServer Diagram Exchange can translate diagrams from most tools into Visio diagrams, which can then be re-used within iServer. BPMN processes can be imported via XPDL or BPMN 2.0 XML, while other diagram types and proprietary BPA tool formats are also supported, allowing migration of processes from legacy tools.
Central Repository for IT Governance, Risk, & Compliance
The ‘single source of truth’ provided by the IT GRC repository enables all governance, risk, and compliance
information to be centrally managed and referenced within the organization.
Streamline Regulatory ComplianceUsing iServer’s powerful analysis tools, the introduction
of any additional regulations applied to your organization is made easy. By relating these controls to the COBIT® 5
baseline, iServer can identify any duplication, allowing for faster integration and minimal impact on the business.
Identify & Assign Process Ownership
Pre-defined RACI matrices based on COBIT 5 best practices allow the assignment of process, issue and goal ownership across the organization, supporting
the governance and control structures, and ensuring compliance.
The iServer IT Governance, Risk & Compliance Solution
(IT GRC)Capabilities of iServer IT GRC
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Clarify Business StrategiesThe iServer IT GRC repository allows users to easily view the relationships between enterprise and corporate level goals, as well as the lower level IT-related goals. The insight into business alignment allows for a holistic approach to IT management, and ensures business value is realized.
Increase Audit EfficiencyWith out-of-the-box reports, guidance, and assessments accessible directly from the IT GRC repository, both internal and external audit efficiency can be increased substantially. This reduces business disruption often associated with IT audits.
Assess & Manage RiskIdentify, assess, control, and report on risks across your organization. The tools available as part of this Solution allow quick analysis of any IT GRC components to help understand the impact and traceability of Risks, Controls, Processes, and Goals.
Accelerators for your IT GRC ImplementationIT Governance Aligned with ISACA’s COBIT 5 business framework, the IT Governance Accelerator provides best practice resources, models, and guidance, including COBIT 5 Principles and a COBIT 5 meta-model. This accelerator is designed to support any organization’s IT governance efforts while also ensuring COBIT 5 compliance.
Tool AccreditationiServer user accreditation provides interactive e-Learning courses with a specific IT GRC stream to introduce users to the IT Governance and ITIL Accelerators.
Provided by
Central Repository for IT Portfolio Management
The repository enables you to inventory and manage your application and technology portfolios in a single central location, capturing
relevant information such as costs, lifecycle dates, ownership and health assessments.
Consolidate Your IT PortfolioPerform portfolio consolidation analysis to identify applications
which support the same business services, and the percentage by which these applications overlap. This optimization of the application
and technology portfolio by consolidating duplicate or redundant applications and technology can help reduce operating costs and
improve efficiency.
Generate Views of the IT PortfolioVisio views can be generated and managed directly from the
repository. Roadmap templates are also available to help present how the application and technology portfolio will change over time, showing transformation in an easy to understand format. Show the
increase and reduction of cost, and how applications and supporting technology are phased in and out over a certain period.
The iServer IT Portfolio Management Solution (ITPM)
Capabilities of iServer ITPM
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Compare Application PerformanceConduct application scoring exercises to identify your applications’ business and technical fit relative to the organization. Scoring results can be visualized through iServer Visio templates, or automatically using the APM reports provided with iServer Reporting Services.
Measure Performance Against Specific Strategic ObjectivesExecutive dashboards enable the CIO, architects, and other stakeholders to quickly digest key statistics, as well as drill down into more information if required. The range of reports and views provide increased visibility of the portfolio within the business, revealing how the application landscape supports key processes and functions, and aligns to business strategy.
Understand Change Across Your PortfolioImpact Analysis visualizations can be used to identify applications using old technology components, and to assess the impact on business processes if certain applications are retired. By comparing the baseline and target libraries, metrics such as total cost change, change in total number of applications, and cost per application can be evaluated.
Increased IT Service EfficiencyiServer offers the complete ITIL best practice service management framework as detailed BPMN process
models. These best practice tasks can be published via iServers web publication tools, enabling communication
and company-wide adoption of the ITIL framework.
Reduce IT RisksUsing the ITIL industry best practice as a reference for
all service management tasks can substantially reduce IT related risks. iServer allows users to copy out sections
of the ITIL reference library for reuse in other areas of the business process and architecture repositories,
enabling full integration of the ITIL framework into your operational design. This will ensure full coverage
of all activities that need to take place in the service management domain.
Identify and Assign IT Process Ownership
The iServer IT Service Management Solution also contains details of the roles involved in each service management process and phase. These roles assist IT organisations in identifying and assigning process
ownership, leading to increased accountability and process efficiency.
The iServer IT Service Management Solution (ITSM)
Capabilities of iServer ITSM
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Analyze IT Service Process MaturityUsing the ITIL reference as a baseline for IT Service management operations allows IT organization to benchmark existing service management processes against the ITIL best practices, and perform gap analysis. This supports IT organizations in assessing service management process maturity, identifying areas for improvement and areas of excellence.
Identify Service Management Process Inputs and OutputsThe iServer IT Service Management Solution contains details of the all the service management process inputs and outputs. This assists IT organizations in defining the process purpose statements, service management process dependencies, and expected outcomes.
Accelerators for your IT Service Management ImplementationITIL® 2011iServer provides a complete set of ITIL best practice process diagrams modeled in BPMN 2.0, together with supporting documentation and resources. The ITIL model is based upon the ITIL 2011 documentation, and provides diagrams, checklists, instructions, and guidance notes that span the five core ITIL disciplines.
Tool AccreditationiServer user accreditation provides interactive e-Learning courses with a specific ITSM stream to introduce users to the ITIL Accelerator.
Central Repository for ERP Blueprint Definition
The iServer repository provides a shared environment for process modeling teams to capture and refine ERP
process requirements, in the standard BPMN 2.0 notation, and create new ‘Blueprints’ (scenarios, processes and procedures,) for implementing or upgrading
your ERP solution.
Share, Review and Validate ERP Blueprints
Use iServer Publisher and Portal modules to ensure up to date and correct Blueprints for your ERP implementation by publishing process and procedural content out to all
stakeholders for direct feedback and verification, prior to live system configuration.
Generate Business Blueprint Documents Quickly and EasilyWith iServer Live Documents, ERP implementation teams can generate Business Blueprint documents in minutes, populated with repository process and
procedural content. As repository content changes, smart components mean Blueprint documents can be can be
instantly refreshed and kept up to date.
The iServer ERP Process Management Solution
Capabilities for ERP Implementations and Upgrades
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for a free demonstration of iServer
Accelerators for your ERP Process Management Solution
BPMN 2.0BPMN 2.0, produced by the Object Management Group, is the industry standard modeling language and notation for business processes. iServer provides complete support for the BPMN 2.0 standard, providing a set of BPMN Visio templates that have been used globally by tens of thousands since the launch of the standard.
SAP BlueprintThe SAP Blueprint Accelerator provides a pre-configured iServer repository to support fast identification and modeling of SAP processes. Pre-defined SAP Objects (Scenarios, Business Processes, Process Steps) and a Transaction library are available out-of-the-box, allowing for the fastest start to any Blueprint phase of the SAP implementation lifecycle.
Import and Update Blueprints from SAP® Solution ManagerExisting business Blueprints in SAP Solution Manager can be imported into the repository via iServer SAP Connect* for customizing or updating, greatly reducing the time needed to either create new Blueprint definitions or update your current SAP Blueprint project landscape.
Deploy Blueprints into SAP Solution ManagerComplete and verified Blueprints created in iServer can be deployed directly via iServer SAP Connect* to update or create new Blueprint projects in SAP Solution Manager. This direct integration minimizes time taken to create projects on Solution Manager and avoids any errors during translation.
*Available in Q1 2015
iServer PortalAllows users to share their repository content (models and
documentation) online with the rest of the enterprise, improving engagement and increasing the visibility and buy-in to the work each
team is doing.
iServer HTML PublisherCreate interactive websites (“publications”) by publishing repository content to HTML, increasing the visibility of content and enhancing
collaboration across the enterprise. The module offers full cross-platform support including phones, tablets, and desktops, so anyone in the organization can be reached whether in the office or on the move.
iServer Live Documents With this module, users can quickly generate customized, repository
based documentation within the familiar Microsoft Word environment. The documents also refresh whenever the source material is changed, greatly reducing the time taken for teams to produce key deliverables.
iServer Reporting ServicesiServer’s reporting engine is built upon Microsoft SQL Reporting
Services, Microsoft’s standard reporting platform. This means business users can leverage existing skillsets to quickly and easily generate
reports and engage the wider business.
iServer BPMN Web ModelerEnables non-iServer business users to create BPMN 2.0 compliant process diagrams using a simple web-browser interface. With this
simple process discovery diagramming tool, these users are able to contribute to the overall modeling efforts of the organization.
Communication ModulesShare repository content with key
stakeholders and the wider business
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iServer Data ExchangeEasily load large quantities of data into the repository from Excel or XML sources through an easy to use import wizard. This bulk-import facility ensures huge time-saving when populating the repository, and minimizes the manual effort needed to keep iServer in sync with other tools.
iServer Process SimulatorAllows users to create powerful process simulations from models created in Microsoft Visio, the modeling interface for iServer. This provides risk-free animated visualizations which allow analysts to determine precisely which processes and scenarios will provide the best results for the organization.
iServer BPM ConnectAllows users to export Visio process diagrams for import and execution within a Business Process Management Suite (BPMS). This facilitates the automation of business processes modeled within iServer. Available from 2015.
iServer Diagram ExchangeMigrate existing diagrams and documentation from legacy tools, ensuring content is not lost in the transition to iServer. This service supports a range of tools and standards.
iServer ERwin® ConnectBridge the gap between Data Modeling experts and Architects by integrating ERwin data models with iServer via Microsoft Visio. ERwin Connect not only saves times and eliminates duplication of effort but also eliminates discrepancies between the data and architecture domains.
Integration ModulesConnect with established Management Systems and legacy tools
iServer Proof of Concept ServiceOrbus Software offer a free, bespoke PoC service, for those
prospective customers looking to invest in iServer. This provides the opportunity to road test iServer against the team’s requirements by
using their own data.
iServer Consulting ServicesOrbus Software offer a variety of consultancy packages to help get the best out of iServer, including installation, configuration,
customization, and tailored fast-starts. These packages are designed to suit the customer’s specific needs, and are supported
by a dedicated consultancy and support team.
iServer Support ServicesAs part of the iServer Global Community, users have access to
unparalleled technical support in all regions. Our team of support personnel, product developers, and certified consultants are
available from day one of implementation, and our satellite offices in key regions enable us to deal with local customer requirements.
iServer Professional Services
iServer Training ServicesTraining is available in a variety of levels and formats to enable full and fast adoption of iServer. End User, Administrator, and ‘Train the Trainer’ training can be delivered in a classroom based environment either onsite or online. Our training partner, Good e-Learning, also offer iServer Accreditation online courses.
iServer Hosted SolutionThe iServer platform can be offered as a fully hosted, cloud-based solution. This includes a fully configured environment, without the need for onsite hardware, which can be dynamically configured and updated depending on your changing business needs.
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