Business Analysis Certificate...

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Business Analysis Certificate Programs EXECUTIVE PROGRAMS and Executive Forum: Identifying and Sponsoring Enterprise Transformation Initiatives

Transcript of Business Analysis Certificate...

Business Analysis Certificate Programs

E x E C u t i v E P r o g r A m s

and Executive Forum: identifying and sponsoring Enterprise transformation initiatives

. . . the community and prestige

of the UGA’s Terry College

of Business and the Executive

Education Center in Atlanta

with the practical, demonstrable

skill set you’ll learn as a result

of Advanced Strategies’ more

than twenty years of business

analysis experience.

Combine the best of both worlds...

Overview

The ability to analyze a business, identify opportunities for improve-ment, and lead a group to consensus on the future state of the business is essential for executives, consultants, and analysts. The University of Georgia’s Terry College of Business, in partnership with Advanced Strategies, now offers comprehensive certificate programs in Business Analysis, which go beyond definitions and theory to provide practical, in-depth methods necessary to succeed on business analysis, innova-tion and transformation projects.

Additionally, we are pleased to offer an Executive Forum on Identify-ing and Sponsoring Enterprise Transformation Initiatives where senior executives will meet for three days to address the key, critical issues involved in selecting and ensuring the success of these initiatives.

Business Analysis for everyday Projects

Analysts working on small, low-risk projects will de-velop the capability to work with a business customer, understand and clarify a problem, and specify a po-tential solution.

Business Process Analysis and Facilitation for Major, Complex Projects

Business Analysts will learn to apply process model-ing and facilitation skills within a framework of other methods necessary to implement successful process improvement on major, complex projects.

Business Analysis Leadership

Experienced Business Analysts will be equipped to work effectively with stakeholders and direct the activi-ties of an analysis team to ensure the objectives for an effort are realized and requirements are met.

enterprise Transformation Analysis

Senior Business Analysts will be prepared to identify and guide analysis efforts for enterprise-wide and mission-critical transformation initiatives. Includes facilitating resolution of significant conflict, and ad-dressing critical underlying change issues.

executive Forum on identifying and Sponsoring enterprise Transformation initiatives

Executives will step out of their current roles and into the role of ‘Executive Sponsor’ of major business transformation efforts. These are often make-or-break career opportunities. This forum will focus on select-ing the right projects and then sponsoring these criti-cal enterprise efforts to a successful outcome. This is a unique opportunity to learn from business innovation experts as well as peers facing similar challenges.

We are delighted with the service

that we receive from the team at

UGA. From a client point of view,

the major concern is that our

students receive a valuable and

memorable experience. Having

the confidence that this will be

delivered from an operation 4000

miles away is key. The UGA team

really gives us that confidence.

– Christopher H. Head, Lead Tutor for Leading the ICT Function

Business Analysis Cer tificate Programs | 1

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Business Process Analysis and Facilitation for Major, Complex ProjectsPrOGrAM Overview

Well-crafted processes are essential for the success of every business function, serving as the basis for:

• Reengineering• Creating workflows• Automation• Organizational design• Training• Defining metrics• Quality management

To be successful in major, complex process improve-ment efforts, process design must be applied within a complete framework of other skills and techniques which combine to put each effort on the right track:

• Set the foundation for a successful analysis effort by gaining commitment from sponsors and stake-holders.

• Apply the powerful technique of Business Process Modeling to discover and assess current business processes, and optimize future business processes.

• Multiply the power of Business Process Modeling through effective facilitation, a highly-efficient approach which makes the best use of stakeholders’ time and attention.

• Communicate project requirements and transi-tion work from analysis to design by applying business use cases.

• Recognize and implement a variety of appropriate applications for Business Process Models.

This program goes beyond theory and definitions to provide participants with actual practitioner experience, including live modeling and facilitation practice. Early registration is encouraged.

whO ShOuLd ATTend?

• Business professionals working on process improvement efforts

• Analysts assigned to projects to partially or fully automate business workflows and processes

• Internal and external consultants• Business analysts who need to define

process requirements for RFPs• Operational analysts• Those who are, or aspire to become,

lead analysts, business architects, en-terprise portfolio managers, enterprise architects, or change agents

A Business Analyst is a business problem

solver, capable of analyzing the business to

identify problems and/or opportunities and

to define solution characteristics. They pro-

vide the process, questions, and techniques

to efficiently extract the information needed

for successful projects of all types, includ-

ing strategic planning, business innovation,

reengineering or application development.

hOw wiLL ThiS BeneFiT yOu And yOur OrGAnizATiOn?

Graduates will be prepared to:• Deliver processes that work effectively across the

enterprise.• Design processes that:

Leverage what has worked well at the organization in the past.Capitalize on new opportunitiesAre optimized to reduce duplicate work and wasted effort.Can be measured and contribute to achieving quality goals.

• Select proposed solutions that best meet requirements and fulfill business intentions.

• Receive a Certificate in Business Process Analysis.• Proceed to the next level of the curriculum:

Business Analysis Leadership.

whAT TOPiCS Are COvered?

This curriculum equips analysts to:• Work on business projects that have a process

focus (approximately 90% of all projects).• Work on projects which may or may not use

automation as part of the solution.•Apply a structured, intellectually manageable ap-

proach to their work in process modeling and other areas.

• Facilitate sessions to create optimized solutions through the use of process models.

• Communicate effectively with clients about needs and requirements.

• Define metrics and quality measurements.• Develop business use cases and transition to design.

• Understand a variety of uses for process models.

The techniques taught in this

program have led to the successful

implementation of many critical

projects at large organizations.

For example:

•StateofNewYork:Reengineeringthe State’s Central Accounting System

•NationalCancerInstitute:Defining the requirements for the NationalCancerSurveillanceRegistry(SEER)

To view actual deliverables for

these and other major projects,

access the links through our website

at www.terry.uga.edu/exec_ed/

businessanalysis/process/.

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Cost: $3250 per week.

This 3-week course can be completed over a

15-month period. A 10% discount is offered for

purchasing all three weeks in advance. discounts

are also available for organizations that send

multiple participants. For additional information

contact Program Coordinator at 404-842-4853.

Business Analysis LeadershipPrOGrAM Overview

Major analysis efforts require planning, leadership, and guidance in order to deliver success despite constrained resources and restricted access to business practitioners and management.

This program equips business analysts with the leader-ship skills needed to successfully lead the analysis por-tions of major efforts.

whO ShOuLd ATTend?

• Graduates of the Business Process Analysis and Facilitation for Major, Complex Projects certificate program

• Leaders of major business analysis efforts

• Internal or external consultants

• Analysts who need to lead, but do not have explicit authority

• Those who want to insure that all the affected stakeholders are fully committed to the project and its successful outcome

• Those who are, or aspire to become, lead analysts, business architects, enterprise portfolio managers, enterprise architects, or change agents

reCOMMended Pre-requiSiTe:

• Certificate in Business Process Analysis and Facilitation for Major, Complex Projects or extensive experience in facilitating process modeling sessions

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hOw wiLL ThiS BeneFiT yOu And yOur OrGAnizATiOn?

Graduates will be prepared to:• Organize and lead business analysts and other

stakeholders in successful efforts.• Maximize the benefit to the organization of the

time and resources committed to discovering, assessing and specifying functional business needs.

• Interview and interact with stakeholders effectively.• Provide leadership to other analysts and to the

project, even without the designated authority.• Receive a Certificate in Business Analysis

Leadership.• Proceed to Enterprise Transformation Analysis.

whAT TOPiCS Are COvered?

This program equips analysts with the necessary process, knowledge and skills to:

• Direct the activities of a team of business analysts.• Work with potentially challenging business part-

ners and project managers.• Plan and lead the analysis portion of projects,

while applying interpersonal and interviewing skills, among others.

• Translate models to a format that can be used to evaluate and score proposed solution alternatives.

• Learn the business and key drivers of their internal and external customers.

• Ensure business analysis objectives for the project are realized and requirements are met.

The positive energy and excite-

ment this training generated

can’t be bought and was, in large

part, due to you and how the

classes were taught. I’m looking

forward to having a methodology

and everyone on the same page by

the end of the year.

– Senior Manager, State of Minnesota Supreme Court

Business Analysis Cer tificate Programs | 5

PrOGrAM Overview

Enterprise transformation goes beyond process analysis and considers all aspects of the business, such as:

• Business information• Business events• Socio-political considerations• Business locations• Business motivation

In most instances, business transformation also requires resolving significant conflict in priorities, perspectives, and personal interests. Further, successful business transforma-tion requires:

• Identifying initiatives that can be reasonably managed as projects.

• An architecture that assures initiatives will ultimately integrate into a whole.

• Governance mechanisms to prioritize, select and oversee the various initiatives.

This program equips those leading cross-enterprise or single-function mission-critical efforts with the process, knowledge, and skills necessary to deal with

Enterprise Transformation Analysisthe complexity of major initiatives. It also equips the participants to lead successful change by addressing the underlying organizational and individual behavior changes that inevitably must be made to ensure a suc-cessful enterprise transformation.

whO ShOuLd ATTend?

• Graduates of the Business Process Analysis and Facilitation for Major, Complex Projects and Business Analysis Leadership certificate programs

• Analysts who lead, and are responsible for, the outcome of enterprise analysis/transformation projects

• Analysts and others who must handle politi-cal issues and diverse perspectives to arrive at a solution that is supported by all stakeholders and optimal for the business

• Internal and external consultants• Those who are, or aspire to become, Enterprise

Transformation Analysts• Business and Enterprise Architects• Enterprise Portfolio Managers• Change Agents

PrerequiSiTe(S):

• Certificate in Business Process Analysis and Facilitation for Major, Complex Projects • Certificate in Business Analysis Leadership

hOw wiLL ThiS BeneFiT yOu And yOur OrGAnizATiOn?

Graduates will be prepared to:

• Facilitate the development of a business strategy model to guide the organiza- tion toward its vision. • Apply the process, knowledge and skills they have learned throughout the complete set of certificate programs and bring value to the business as they navigate complex, high-profile projects.

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Advanced Strategies’ instructors take

an extremely personalized approach. . .

They also provide insightful, intelligent

and practical information to help

executives excel in their professional

and personal lives. I am certain that I

have become a much more effective and

successful person because of my executive

coaching sessions and forums with the

Advanced Strategies team.

– Vice-President, HCA Healthcare, 2006

• Use models to elicit, document, and verify require-ments in real time with business customers.

• Lead stakeholders to consensus on potentially conflicting issues.

• Create organizational readiness for change.• Create a business case to support the organiza-

tion's executives in making critical decisions on transformational efforts.

• Innovate to help the business reach its full potential by aligning work units with the higher levels of the organization, integrating work units across the organization, and optimizing indi-vidual work units.

• Receive a Master Certificate in Enterprise Transformation Analysis.

whAT TOPiCS Are COvered?

This program equips attendees to:• Develop business architectures, identify the portfo-

lio of initiatives necessary to deliver the functional needs and establish the mechanisms necessary to govern and manage the initiatives.

• Work on projects that require an enterprise view of the business.

• Facilitate the development of a business strategy model to serve as the basis for alignment and inte-gration of future initiatives.

• Facilitate the determination of functional needs (infor-mation, process, location, event, and socio-political) necessary to realize the overall business strategy.

• Define the strategy necessary to change the culture, organizational practices and behavior in order to make way for successful transformation.

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PrOGrAM Overview

The majority of projects are small, low-risk efforts that are repeated again and again. Even though they are lim-ited in scope and generally do not attract a lot of atten-tion, collectively they are critical to the effectiveness of the business.

This program enables attendees to successfully collect, confirm and manage requirements while minimally im-pacting the business customer.

At the same time, it introduces them to underlying principles they can build on as they move to the next, more complex level of business analysis.

whO ShOuLd ATTend?

• Professionals who typically work on small, low-risk efforts, including:

Producing reports, spreadsheets or charts for a manager.Producing a PowerPoint presentation.Researching and acquiring an inexpensive product.Specifying small changes to computer applications.

• Analysts who typically perform all the work of the project, including design and development.

Business Analysis for Everyday Projects

hOw wiLL ThiS BeneFiT yOu And yOur OrGAnizATiOn?

Graduates will be prepared to:• Elicit and document accurate, complete require-

ments for everyday projects such as reports, spreadsheets and application fixes.

• Use the results of their analysis to develop and deliver solutions for individual or team-oriented projects.

• Apply the basic framework and a subset of the skills more experienced analysts use on larger, complex projects. This program provides a strong base to build on as analysts advance in their careers.

• Receive a Certificate in Business Analysis for Everyday Projects.

whAT TOPiCS Are COvered?

This curriculum equips analysts to:

• Apply the methods, knowledge and skills necessary to successfully work with their business customer, understand and clarify the problem and specify a potential solution.

• Avoid re-work due to incomplete or inadequate requirements.

• Minimize impact on business managers and practitioners due to mistakes.

• Use small, structured and instrumented meetings to understand needs and elicit requirements.

• Plan, estimate and manage their own work as well as interactions with stakeholders.

• Adjust to political and resource realities.

Three-dAy FOruM Overview

Enterprise Transformation initiatives present make-or-break career opportunities. This forum equips the ex-ecutive with the process, knowledge and skills necessary to look across an enterprise and properly identify and guide critical business transformation efforts.

This forum is a “think tank” for executives who can sig-nificantly impact their business, and an opportunity to interact with peers across industries and geography. The Forum provides both a learning opportunity and an in-teractive experience where participants have the chance to brainstorm strategies for resolving the real issues and challenges encountered throughout transformation ef-forts. Knowledge exchange will be captured and distrib-uted so participants can focus on topics and interaction.

whO ShOuLd ATTend?

• CEOs, COOs, CIOs, CFOs, CTOs, Directors, General Managers or any Senior Executives who are:

Seeking to transform their organization to obtain the greatest ROI.Needing to shift strategy as a result of: • Crisis — facing a challenge the business must

confront head-on.• Mergers — creating a new organization that

optimizes performance.

Executive Forum on Identifying and Sponsoring Enterprise Transformation Initiatives

•StrategicOpportunities— balanc-ing resources between old direc-tions and new possibilities.

Moving into a new position charged with making major transformational change.Contemplating a large business transformation initiative or who have been assigned the responsibil-ity of being the executive sponsor for a portfolio of transformation projects.Beginning a large, critical and/or challenging project and need to know how to maximize the poten-tial for success and benefit to the company.

•Having two or more participants will allow you to continue the discussion and application of concepts at work, providing support for each other and maximizing the benefits to your organization.

hOw wiLL ThiS BeneFiT yOu And yOur OrGAnizATiOn?

Participants will develop the tools to:• Determine the desirability of specific business

transformation efforts.

• Ensure projects are aligned to create maximum benefit to the enterprise.

• Provide the appropriate level of executive support for business transformation efforts.

• Perform external marketing and internal promotion.

• Judge whether a business transformation effort is going well.

• Assess strategies and plans prepared by those performing the work on the effort.

• Assure all business aspects are addressed for complete transformations.

Business Analysis Cer tificate Programs | 9

Duration and Costs –Business AnAlysis CerTifiCATe ProGrAms

BuSineSS PrOCeSS AnALySiS And FACiLiTATiOn FOr MAjOr, COMPLex PrOjeCTS – $3,250 per week or $9,000 for purchasing all three weeks in advance.

2008

week 1 Oct 6–10, 2008week 2 nov 3–7, 2008week 3 dec 1–5, 2008

2009

week 1 jan 26–30, 2009week 2 Feb 23–27, 2009week 3 March 23–27, 2009

week 1 Oct 12–16, 2009week 2 nov 9–13, 2009week 3 dec 7–11, 2009

2010

week 1 Feb 1–5, 2010week 2 Feb 22–26, 2010week 3 Mar 22–26, 2010

week 1 Oct 4–8, 2010week 2 nov 8–12, 2010week 3 dec 6–10, 2010

BuSineSS AnALySiS FOr everydAy PrOjeCTS – $3,000

2008

nov 3–7, 2008

2009

Feb 23–27, 2009nov 9–13, 2009

2010

Feb 22–26, 2010 nov 8–12, 2010

BuSineSS AnALySiS LeAderShiP – $3,500

2009

May 11–15, 2009Sept 14–18, 2009

2010

May 10–14, 2010Sept 13–17, 2010

enTerPriSe TrAnSFOrMATiOn AnALySiS – $7,500

2009

week 1 Oct 5–9, 2009 week 2 nov 2–5, 2009

2010

week 1 Oct 18–22, 2010week 2 nov 15–19, 2010

exeCuTive FOruM On idenTiFyinG And SPOnSOrinG enTerPriSe TrAnSFOrMATiOn iniTiATiveS — $3,750

2009

March 3–5, 2009

2010

March 2–4, 2010

CerTiFiCATe COurSe PMi PduS iiBA TrAininG hOurS Ceu CrediTS

Business Process Analysis and Facilitation for Major, Complex Projects 105 105 10.5

Business Analysis Leadership 35 35 3.5

enterprise Transformation Analysis 70 70 7

Business Analysis for everyday Projects 35 35 3.5

Terry College of Business

For further information, please contact: Program Coordinator at 404-842-4853 or [email protected]

Courses will be held at the Terry executive education Center in the Buckhead district of Atlanta, GA One Live Oak Center

3475 Lenox Road Atlanta, GA 30326

For more detailed course descriptions, real work samples and registration go to: http://www.terry.uga.edu/exec_ed/businessanalysis/

There is a 10% discount offered to any company sending two or more participants.