© 2008 Verizon. All Rights Reserved. PTE12808 02/08

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Burstable Enterprise Burstable Enterprise Shared Trunks (BEST)Shared Trunks (BEST)An OverviewAn Overview

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PROPRIETARY STATEMENT

This document and any attached materials are the sole property of Verizon and are not to be used by you other than to evaluate Verizon’s service.

This document and any attached materials are not to be disseminated, distributed, or otherwise conveyed throughout your organization to employees without a need for this information or to any third parties without the express written permission of Verizon.

The Verizon and Verizon Business names and logos and all other names, logos, and slogans identifying Verizon’s products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. All other trademarks and service marks are the property of their respective owners.

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AgendaAgenda

• Today’s Networking Environment

• Meeting Your Needs

• BEST – The ‘Next Generation’ Trunking

• BEST – How it Works

• Customer Application

• Why Verizon Business?

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Today’s Networking EnvironnentToday’s Networking EnvironnentTop ConcernsTop Concerns

• Leverage local trunking resources– Control costs associated with unused capacity– TDM network configurations do not adapt to ever changing traffic requirements

• Consolidating number of local suppliers

• Controlling costs– Business continuity and inbound disaster recovery service through TDM can be costly– Features, pricing, and service packaging vary by regional tariffs

• Enabling future growth and moving toward convergence

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BEST is a new service enhancement for Verizon VoIP services which allows you to leverage trunking resources.

Burstable Enterprise Shared Trunks (BEST)Burstable Enterprise Shared Trunks (BEST)Meeting Your Business NeedsMeeting Your Business Needs

Verizon dynamically monitors use of concurrent call ports across all your locations and allows a location to ‘burst’ over the quantity ordered if ports are idle at other locations

You can better utilize your voice networks by accessing pooled resources across your enterprise

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IP Trunking Services With IP Trunking Services With Burstable Enterprise Shared Trunks (BEST)Burstable Enterprise Shared Trunks (BEST)The Next Generation Trunking The Next Generation Trunking

A New and Better Way to Manage Trunking Resources

Use idle trunk capacity in one location to accommodate an increase in traffic from another location

Purchase fewer concurrent calls at each location and share resources to provide time of day benefits and peak usage management

Leverage “locationless” concept of trunk utilization, not feasible with standard TDM lines with physically defined connections

Combined with: – Single vendor solution – Nationwide standard local services offer– Flexible IP-based failover and load sharing options

Which means a comprehensive solution for all your enterprise trunking requirements

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Concurrent Call Ports represent simultaneous inbound and outbound local and LD calls, or ‘SIP paths’

Basic IP TrunkingBasic IP TrunkingHow it WorksHow it Works

Location ALocation A

Location BLocation B

Location CLocation C

Public Switched

Telephone Network

PSTNGateway

Concurrent Call Ports10 Total Ports

5 Used5 Available

Concurrent Call Ports10 Total Ports

5 Used5 Available

Concurrent Call Ports10 Total Ports10 Used

0 Available

Verizon VoIP Network

No additional calls can be connectedX

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Adding BESTAdding BESTEnterprise-level Concurrent Call Ports (Enterprise CC Ports)Enterprise-level Concurrent Call Ports (Enterprise CC Ports)

Location ALocation A

Location BLocation B

Location CLocation C

Public Switched

Telephone Network

PSTNGateway

Concurrent Call Ports10 Total Ports

5 Used

Concurrent Call Ports10 Total Ports

5 Used

Concurrent Call Ports10 Total Ports10 Used

Verizon VoIP Network

BEST TrackerBEST Tracker Concurrent Call Ports

10 Location A10 Location B10 Location C3030 Enterprise CC PortsEnterprise CC Ports

Enterprise CC Ports

30 Enterprise Ports20 Used1010 Available Enterprise Available Enterprise

CC PortsCC Ports

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BESTBESTHow Burst WorksHow Burst Works

Location ALocation A

Location BLocation B

Location CLocation C

Public Switched

Telephone Network

PSTNGateway

Concurrent Call Ports10 Total Ports

5 Used

Concurrent Call Ports10 Total Ports

5 Used

Concurrent Call Ports10 Total Ports10 Used

5 Burst Allowed

Verizon VoIP Network

BEST TrackerBEST Tracker

5 additional incoming calls

5 additional 5 additional concurrent calls concurrent calls allowed to burst allowed to burst for Location Cfor Location C

Enterprise CC Ports

30 Enterprise Ports20 Used10 Available Enterprise

CC Ports

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BESTBESTImportant Traffic Management ConsiderationsImportant Traffic Management Considerations

Location ALocation A

Location BLocation B

Location CLocation C

Public Switched

Telephone Network

PSTNGateway

Concurrent Call Ports10 Total Ports10 Used

5 Burst Allowed

Concurrent Call Ports10 Total Ports10 Used

5 Burst Allowed

Concurrent Call Ports10 Total Ports

0 Used0 Calls Allowed

Verizon VoIP Network

BEST TrackerBEST Tracker

All Enterprise Ports All Enterprise Ports are Being Usedare Being Used

No Additional Calls No Additional Calls are Allowedare Allowed

Enterprise CC Ports

30 Enterprise Ports30 Used

00 Available Enterprise Available Enterprise CC PortsCC Ports

No calls can be connectedX

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BEST at WorkBEST at WorkLarge National Retail Chain – Customer ApplicationLarge National Retail Chain – Customer Application

Business Problem• Challenged with managing voice communications for more than 1,000 stores distributed nationwide

• Supporting a variety of key telephone systems

• Required average of (12) local telephone lines, sized for high peak

– Required separate telephone numbers and ‘hunt groups’ for departments

– Low traffic efficiencies

• Purchased local lines from variety of ILECs, with no common contract/offer; difficult to manage

Verizon’s IP Trunking Verizon’s IP Trunking and BEST Solutionand BEST Solution

• Allowed customer to manage voice communications across the enterprise

• Provided single solution/single contract for all local service requirements

• Optimized customers local resources since peak busy hour; could be shared across time zones

– Reduced number of lines required at each site from 12 to 5

– Cost savings justified upgrade of data network plus an additional 25% savings

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Burstable Enterprise Shared Trunks Burstable Enterprise Shared Trunks SummarySummary

Share enterprise capacity for peak traffic

Consolidate access for voice and data services

Control Costs

Leverage a single vendor solution

Support flexible business continuity options

Manage local services from a central location

Verizon Business delivers just the right fit for your business needs – today, tomorrow, and into the future.

Verizon’s IP Trunking Service with Burstable Enterprise Shared Trunks allows you to:

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BEST is available in the U.S. with IP Trunking and IP Integrated Access services. Please see your Verizon Business account manager for VoIP availability at your locations.

• Verizon Business strength and technology leadership

• Speed and innovationDelivering on Delivering on Your VisionYour Vision

• Proven VoIP expertise and experience

• Industry solutions

• Expert guidance and support

End-to-End End-to-End Expertise to Expertise to

Deliver GloballyDeliver Globally

• Portfolio of services – IP Flexible T1, IP Integrated Access, IP Trunking, and Hosted IP Centrex

• The ability to grow and change with your business

Seamless Seamless SolutionsSolutions

• Dense local footprint

• Extensive IP expertise

Integrated, Integrated, Reliable, and Reliable, and

Secure Capabilities Secure Capabilities

Verizon Strengths Verizon Strengths