WORK PLACEMENT PRESENTATION

Mariam Ali@00322643

Bupa Business Services

January 2015

Agenda

Bupa Private and Confidential January 2015 2

Organisation Outline

Department of Work

Achievements and

Difficulties

Relationship to Degree

Future Plans and

Reflection

ORGANISATION OUTLINE

4Bupa Private and Confidential

Bupa Global Figures

46%

15%21%

18%

Bupa Employees

United KingdomInternational Development MarketsSpain and Latin America Australia and New Zealand

18%

49%11%

22%

Bupa Customers

United KingdomInternational Development Market Spain and Latin AmericaAustralia and New Zealand

January 2015

5Bupa Private and Confidential

Bupa UK Business Units

January 2015

Bupa UK

Bupa Business Services (BBS)

UK Market Unit (UKMU)

Bupa Care Services (BCS)

Bupa Health Funding (BHF)

Bupa Health Clinics (BHC)

Bupa Home Healthcare

(BHH)

Bupa Business Services (BBS)

Key role – One visionObjective – Be the bestFuture goals

DEPARTMENT OF WORK

7Bupa Private and Confidential

BBS Structure

January 2015

Functions cover Project Planning IT Support Payroll Manager Advisor Guidance

People Planning and Operations IT Procurement Finance and

Commercial

BBS

8Bupa Private and Confidential

BBS People Structure

January 2015

Responsibilities Recruitment HR Policy Development E-Learning HR Administration

Change People Services

Learning Services Resourcing People

Operations

Manager Advisory Services

BBS People

ACHIEVEMENTS AND DIFFICULTIES

10Bupa Private and Confidential

Project Management

TasksOrganise formal and informal meetings for stakeholders

AchievementsOrganising and planning in advance

DifficultiesDiary clash of stakeholdersUnderstanding the depth of project

Experience GainedImportance of advance planning

January 2015

11Bupa Private and Confidential

Collating Reports

TasksWeekly and Monthly Report and Project Status Reporting

AchievementsRecognising Milestones and Risks

DifficultiesUnderstanding abbreviations

Experience GainedAdvance skill setResponsibility

January 2015

Example of Monthly Report

Example of Weekly Report

Weekly BBS Report.png

12Bupa Private and Confidential

Key 103 Mission Christmas

TasksCollect giftsCreate awarenessDeliver gifts – Key 103’s Warehouse

AchievementsCreated awareness

DifficultiesDistributing emails

Experience GainedArranging charity eventConsistent communication

January 2015

13Bupa Private and Confidential

OnePlace

TasksMonitoring and analysing feedbackUpdating/uploading documents

AchievementsPrioritising queries in order of importance

DifficultiesNo training – To resolve the issue:

Contacted SharePoint Consultant Attended a WebEx and Conference call Endeavoured ‘trial and error’ method

Experience GainedImportance of initiative use

January 2015

RELATIONSHIP TO DEGREE

15Bupa Private and Confidential

Relationship with Degree

Most relevant modulesPeople ManagementProject Management

Knowledge Employee satisfactionFactors for Project SuccessData Security

Skills Team Working CommunicationOrganisational

January 2015

FUTURE PLANS AND REFLECTION

17Bupa Private and Confidential

Future Development and Reflection

Professional Increase knowledge Discipline in work Develop ideas

January 2015

Personal Take on challenges Develop Confidence Be Proactive

ReflectionUnderstand fundamentals of businessVital Goals:

Team work Same goal

Employees builds business name and maintain its brand

18

Thank you for listening to my presentation.Any questions?