Bulletin 2012 October

of the National Concrete Burial Vault AssociationB U L L E T I NTHE

October 2012

Pain at the Pump Keep your Fleet Moving

Plus: • Placing a Value on Your Business • 2013 Convention Preview

2 NCBVA.ORG l October 2012

October 2012 l NCBVA.ORG 3

TABLE OF CONTENTS

Pain at the Pump .......................... 4Keep Your Fleet MovingBy Sylvia HeidemannNCBVA Staff Writer

Are You Customer- Service Driven? .......................... 8By Charles Marshall

What’s It Worth?The Five Myths of ValuingA Private Business ..................... 10By Dr. Stanley J. Feldman

2013 Convention & Exposition Preview ................. 12

2013 Convention Registration .... 15

NCBVA Certified Plants ............. 19

Membership Application ............ 18

Industry News ’N Notes ............. 21

National Concrete Burial Vault Association, Inc.

P.O. Box 917525Longwood, Florida 32791

http://www.ncbva.org(888) 88-NCBVA • Fax: (407) 774-6751

PresidentHubert McQuestion

Lake Shore Burial Vault Co.Brookfield, WI

President-Elect Michael Crummitt

Crummitt & Son Vault Co.Martins Ferry, OH

Secretary/TreasurerJerry Russell

Southern Ohio Vault Co.Portsmouth, OH

Immediate Past PresidentStephen Hatfield

Hicks Industries, Inc.Mulberry, FL

Directors

Mark BatesThe Norwalk Vault Company

Bridgeport, CT

Ed BrunsBruns-Norwalk Vault Co.

St. Louis, MO

Steve HandleyHandley Precast Systems, Inc.

Glendale, AZ

Dave LongEagle Burial Vault Association

Joliet, IL

Curt ShannonSI Funeral Services

Ennis, TX

Blake SwinfordTrigard Vaults / Greenwood Plastics

Danville, IL

Greg TilleyIdeal Burial Vault Co., Inc.

Depew, NY

Steve VincentDoric Products, Inc.

Marshall, IL

Dennis WelzenbachWilbert Funeral Services

Broadview, IL

Executive DirectorThomas A. Monahan, CAE

Certified Association Management Co.Longwood, FL

Legal CounselJ. Scott Calkins, Esq.

Our AdvertisersAmerican Cemetery Supplies, Inc. ..... 9Accurate Wire & Strip Forming ......... 21Axis Corporation .............................. 17Crescent Bronze Powder Co. ............. 8D & C Supply Co., Inc. ...................... 16Doric, Inc. ......................................... 16Edgmont Metallic Pigment Co. ......... 16Holland Supply Inc. .......................... 22Long Machine Co. ............................ 14Nycon Corporation ............................. 6RoMix, Inc. ......................................... 7Rostine Manufacturing & Supply ........ 5Trigard ................................................ 2


What determines the price at the pump?

1. Taxes - Can’t escape them.2. Refining costs - A logistics problem.

Some analysts point out that our sources of domestic crude oil are not located near our refineries.

3. Distribution.4. Crude oil prices.Factor in all the other events that can

and do affect the price of gasoline: Refin-ery problems, such as the August fire at a Chevron refinery in Richmond, CA; BP’s August recall of 4.7 million gallons of mis-formulated gas that had been distributed to Indiana, Illinois and Wisconsin; and Hurri-cane Isaac’s impact on Gulf Coast refineries. Hurricane season isn’t over yet. In addition to the effects of hurricanes and other natural disasters, including drought, consider the

Gas prices have been on a roller coaster ride––mostly in the up-ward direction, it seems––for nearly two years now. For most

areas of the country, the last time regular gas (all formulations) was less than $3 per gallon was December 2010. Diesel fuel passed the $3 per gallon mark much earlier, in October of 2010.

The price of regular gas hovered around $4 per gallon in April of this year and even-tually came back down. Some analysts were optimistic in June that prices would be able to go below $3 per gallon by Halloween, and if not then, by Thanksgiving.

It’s not happening. As of this writing (September 13) prices for regular gas are still dangerously close to that scary $4 mark in most PADD Districts, or over it. Diesel is over $4.

Pain at the Pump

Burial vault manufacturers have to make timely deliveries. Considering the size of the product, heavy-duty, gas-loving trucks are often the vehicle of necessity. You’ve got to have gasoline on demand when you need it. Unfortunately, you can’t always buy when prices are low; when prices are high, it can take a real bite out of your profits. Although we don’t have the power to control the cost of fuel, “smart” burial vault manufacturers can put into practice a number of ways to reduce pain at the pump.

impact of the economics and politics of for-eign countries (such as Greece and Libya, again). On September 11, “Patriot Day,” the U.S. ambassador to Libya and three of his staff members were murdered in a terrorist attack on the embassy. The ripples of impact will likely be many and painful as a result of this unfortunate event.

Sad news and bad news abound. We live in perilous times. Because gas prices are out of our control, let’s see how you, as a burial vault manufacturer, can try to minimize the impact of runaway gas prices.

Fleet Management SystemsIf your company owns 10 or more trucks, it may be to your advantage to use a fleet man-agement system that tracks your vehicles by GPS or satellite. In addition to helping your company increase fuel efficiencies, these systems can help you reduce emissions, improve your maintenance program and lower your overall operating costs. Spend some time on the Internet and you’ll find a number of companies offering fleet manage-ment software. They offer many options to help you save. You determine the data you want to track, depending on how detailed you want to go and how much you want to spend.


On-site StorageAnother option is utilization of diesel fuel or gasoline storage on your property, giving you more control over when and how much fuel you buy. Turn-key, above-ground, bulk fuel storage tanks are available in large ca-pacities from tank manufacturers (capacities of 10,000 gallons and more; custom designs and sizes are possible). The tanks meet lo-cal, state and federal regulations. Because your drivers can fill up at your plant, they save time and can get earlier starts on de-liveries.

If you invest in a turn-key system, that means your bulk fuel storage system comes ready for work, once you’ve obtained any necessary permitting and approvals.

On-site FuelingIf you don’t want to have bulk fuel storage on your property or if for any reason (loca-tion, local regulations, etc.) it’s not an option, you may want to consider an on-site fueling service that is now being offered by some gas suppliers. Fuel delivery means just that: Any hour of the day or night, according to your specifications, your trucks can be filled up and ready to go before your drivers get to work. The upshot is your drivers are able to do just that and make timely deliveries, instead of lining up to spend non-productive (and expensive) time at the pump.

Sharing Ideas & ExperiencesOne of the key benefits of NCBVA member-ship is the opportunity to share ideas with other members in the industry. We contacted a number of companies that own 10 or more trucks and asked what they are doing to cope with fluctuating gas prices. Here are two of those responses:

Brutsche Concrete Products in Battle Creek, MI, is one company that has invested in a fleet management system for its fleet of nearly 30 trucks, of which at least half are on the road every day.

According to Mickey Brutsche, Vice President, a fifth-generation family mem-ber in the business, the company has been

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“The GPS tracking system we’ve placed in our vehicles has recently helped us with fuel costs,” says Mickey. “With this system we are able to locate our trucks’ locations at any precise time throughout the day. A key component of this system is the monitoring of fuel burned from trucks sitting in idle, a cost that adds up quite quickly. We learned that out of every $8 we spent on fuel, roughly $1 was being wasted by trucks running un-necessarily. With that information, we have worked with our drivers on ways to reduce idling time. The GPS system we use has other features we like as well. It’s been an excellent tool for us.”

Omaha Wilbert Vaults in Omaha, NE currently has a fleet of 11 trucks. In addition to its vault manufacturing plant, Omaha Wil-bert’s operations include three crematories. The company services an area of more than 100 miles in radius. Jason Elmore, President, is in charge of production and delivery. “As one simple way to keep our fuel costs as consistent as possible, we have an 8,000-gallon diesel tank,” says Jason. “I try not to buy any more than 4,000 gallons at a time, and I also try to buy when prices are low. It’s still expensive.”

Fleet management software is under consideration. “It’s probably something I will have in the near future,” Jason surmises. “Right now I just hope our drivers are taking the most direct route to the cemetery.”

ResourcesU.S. Energy Information Administration - www.eia.govClick on one of the site’s “top picks,” the Gasoline and Diesel Fuel Update, which is updated weekly. Prices are tracked that compare the current week’s update with the previous week and with the same time period one year ago (see page 7).

AAA, Inc.-www.fuelgaugereport.aaa.comAAA was founded more than 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles. With more than 50 million members, it of-fers a wide array of services. One of these is the Daily Fuel Gauge Report, which, as its name implies, is updated daily with data derived from credit card transactions from more than 120,000 gas stations around the country. Individuals may find it more user-friendly than eia.gov.

Continued

Elmore Brutsche


We wish it were true, but . . .The price of regular gas hovered around $4 per gallon in April of this year and eventually came back down. Some analysts were optimistic in June that prices would be able to go below $3 per gallon by Halloween, and if not then, by Thanksgiving.

Important Tips for Truck Drivers*. . .1. Truck drivers should not speed for two important reasons: it costs more money and it's dangerous. Speeds over 60 mph affect gas efficiencies and raise contaminants in the environment. For example, trucks traveling at 75 mph use 50% more fuel and emit 100% more carbon monoxide, 50% more hydrocarbons and 31% more nitrogen oxides.

2. Drive consistently. Contrary to what one might think, fast starts actually save little on driving time, but can increase fuel use by more than 40%.

3. Cut down on idling time. That means turning off the engine when waiting for a train to pass by. Excessive idling (more than three minutes at a time) can add as much as 50% to fuel costs. The extra wear and tear can shorten engine life and increase maintenance costs.

4. Check the pressure of truck tires daily. Proper tire inflation improves fuel mileage. It's estimated that improperly inflated tires can cost up to two weeks worth of fuel per year. (Do the math for your vehicles for your annual cost.)*Driving tips paraphrased from the website of a company that offers fleet management systems (www.fieldtechnologies.com).

. . . And some tips for owners/managers from other sources. . .5. If at all possible, avoid scheduling deliveries during rush hour traffic. Too many stops and starts compromise fuel economy.

6. Go one step further and consolidate deliveries.

7. If you don't have gas storage and a pump on your property, consider using an app such as GasBuddy to find the best prices on gas in your area.

9. When buying new trucks, make fuel economy a strong consideration, if possible.

10. Consider investing in a fleet management system to track miles traveled, average speed and engine efficiency. Optimize your drivers' routes through better planning. Reducing mileage and travel times not only helps cut down fuel consumption, but adds up to less wear and tear on your trucks.


Gasoline & Diesel Fuel Update as of September 10, 2012Published by the U.S. Energy Information Administration

U.S. Regular Gasoline Prices (dollars per gallon, including all taxes) Change from 09/10/12 week ago year agoU.S. (average) 3.847 ↑ 0.004 ↑ 0.186East Coast (PADD1) 3.827 ↑ 0.016 ↑ 0.195 New England (PADD1A) 3.922 ↑ 0.067 ↑ 0.171 Central Atlantic (PADD1B) 3.860 ↑ 0.037 ↑ 0.193 Lower Atlantic (PADD1C) 3.775 ↓ -0.014 ↑ 0.205Midwest (PADD2) 3.860 ↓ -0.015 ↑ 0.1777Gulf Coast (PADD3) 3.641 ↓ -0.004 ↑ 0.169Rocky Mountain (PADD4) 3.698 ↑ 0.058 ↑ 0.101West Coast (PADD5) 4.083 ↑ 0.010 ↑ 0.215 West Coast less California 3.918 ↑ 0.023 ↑ 0.181

U.S. On-Highway Diesel Fuel Prices (dollars per gallon, including all taxes)

U.S. (average) 4.132 ↑ 0.005 ↑ 0.270East Coast (PADD1) 4.113 ↑ 0.009 ↑ 0.234 New England (PADD1) 4.208 ↑ 0.014 ↑ 0.223 Central Atlantic (PADD1B) 4.175 ↑ 0.022 ↑ 0.190 Lower Atlantic (PADD1C) 4.049 ↓ -0.002 ↑ 0.224Midwest (PADD2) 4.079 ↑ 0.007 ↑ 0.238Gulf Coast (PADD3) 4.021 ↓-0.005 ↑ 0.231Rocky Mountain (PADD4) 4.242 ↑ 0.025 ↑ 0.339West Coast (PADD5) 4.423 ↓ -0.001 ↑ 0.439 West Coast less California 4.358 ↑ 0.015 NACalifornia 4.477 ↓ -0.016 ↑ 0.410

Illustration from www.eia.gov.

Petroleum Administration for De-fense District (PADD): A geographic aggregation of the 50 states and the District of Columbia into five Districts, with PADD1 further split into three subdistricts.


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I rent cars a lot. I rent them when I’m traveling across the country, but I also rent them when I’m doing events that are three or four hours away, so that I avoid putting extra miles on my own car. Consequently, I’ve come to know all

of my local car rental companies pretty well. Now, in the past, I’ve written about my local Schmudget Rental Car (not their real name––I’ll let you guess the real one) and their non-existent customer service. I don’t exaggerate when I say they might be the worst car rental location on the planet. Then why, you may well ask, do I keep going back there, if they’re that terrible? The answer is threefold: 1. They provide me with delightfully bad customer service examples that I can use in my presentations. 2. As P.T. Barnum said, “There’s a sucker born every minute.” 3. I’m a sucker. I’ve given them chance after chance to treat me right, but this time, I think I’ve finally learned my lesson. A couple months ago, I got caught in traffic while heading back to Schmudget to return my car after an event. Because this location closes at 6:00 p.m., I knew get-ting back on time was going to be close, so I called them to tell them I was only a few minutes away.

That is, I tried to call them. When I dialed their phone number, an automated message informed me that their call center hours are from 8:30 a.m. to 4:00 p.m. What is this, 1959? What business quits taking calls at 4:00 p.m.? The automated message then in-formed me that if I had any questions after hours, I could press “4” and be transferred to their national office. I hit the “4” and, well, I’m still on hold. I had no choice but to do my best to get to the car rental location as soon as I could. I arrived ex-

actly five minutes after the hour and was greeted by one of Schmudget’s finest, who was in the process of closing and locking the gate to the parking lot. As the gate was not yet closed, I asked if it would be possible for me to just park the car inside the gate and drop the keys

in the mail slot. He informed me that this was indeed a physi-cal impossibility, that the laws of the universe would have to be rewritten for him to grant me this small favor. I think it’s important to state here that I wasn’t trying to cheat them out of any money. I realized that I owed them for not re-turning the car on time and I was willing to pay for my mistake. All I wanted was to return the car so that I didn’t have to make a special trip all the way back there the next day. Did they have to let me return the car five minutes late? No. Were they within their rights to refuse to let me pull into the lot? Yes. Would it have killed them to help a customer? No. They could have helped me but chose not to. They have the right to make their choices and I have the right to make mine. The other day, when my assistant said, “All the rental car companies’ rates are about the same. Which one would you like to rent from this time, Schmudget or Company X?” I chose Company X, because they are easier to work with. Mind you, I’m not mad at Schumdget. I’m not holding a grudge. There are just too many rental car companies in my neighborhood for me to voluntarily be neglected at best, or mistreated at worst. How about you? Are you driven to make your customer’s experience the best possible? Do you do the minimum expected or do you give a little extra to the people around you? To be an extraordinary person, you have to behave extraordi-narily. Why not make it your goal this day, this week, this month to be the kind of person that people want to deal with? Doors open and paths are cleared for people who are willing to do just a little bit more for other people.

© 2012 Charles Marshall. Charles Marshall is a nationally known humorous motivational speaker and author. This article is reprinted with his permission.

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What’s it Worth??

By Dr. Stanley J. Feldman

As you work to meet the every-day challenges of running your own business, you may wonder why you should be interested in an article on valuing your

business. After all, valuation is something you will be concerned about some time in the future when there is “need” for a valuation. If you feel like this and stop reading, you will be missing an opportunity to insure that your business will survive and prosper.

Understanding the factors that determine the value of any business will pay tangible dividends by focusing you on ways to increase your firm’s short and long-run profitability. Moreover, if you choose to sell your business at some point in the future, this knowledge will assist you in positioning your company to receive the highest price. Therefore, it is important to understand what a business valuation is, under what circumstances a valuation is customarily completed, and the critical issues to watch out for when events dictate that you under-take one.

What is a Business Valuation?We first turn to the central issue—What is a business valuation? Consider the follow-ing example: You own IBM stock and you want to know how much it is worth. All you have to do is pick up the business section of the daily newspaper or go to any financial website, locate the stock tables and multiply IBM’s closing price by the number of shares you own. Through this simple exercise, you

have valued your IBM shares or what you would receive in cash if you sold your shares at the closing price.

In concept, valuing your private business is the same as valuing IBM stock. But, be-cause your firm is private, there is no stock table to which you can conveniently turn The valuation process is often viewed as a “black box.” As a result, a whole mythology has grown up around valuation of private businesses. To help de-mystify the valua-tion process, let me introduce you to my top five myths about valuing a private business and explain how to avoid the pitfalls these myths present.

Myth 1: Valuing a private business should only be done when the business is ready to be sold or a lender requires a valuation as part of its due diligence process.Although the business sales and lending pro-cesses generally require that valuations be completed, if these events represent the first time an owner has a valuation completed, then you can be sure critical business and es-tate planning issues have not been addressed. If the business is to have a life beyond that of its current owners, then effective planning for ownership transition requires a regular valuation of the business.

Ownership transition may include gift-ing some percentage of ownership shares to family members during the owner’s life,

thus reducing any tax on the owner’s estate at death. If a firm has several owners, a buy-sell agreement with accompanying life insurance should be in place so that if an owner dies, the remaining owners have sufficient funds to purchase the deceased owner’s interest at an agreed-upon value. The buy-out value under these agreements should be updated regularly to reflect the firm’s financial progress over time, and the valuation approach used should be one of several acceptable to the IRS.

Myth 2: Businesses in my industry always sell for two times annual revenue (the revenue multiple). So why should I pay someone to value my business?The short answer is that data on selling pric-es indicate that revenue multiples within an industry are generally all over the lot. These rules of thumb used by business brokers (the individuals who often facilitate private business transactions) are median multiple values. The median value indicates that half of the revenue multiples are below the median value and half are above. Thus, the median value is just a convenient midpoint and does not represent the revenue multiple for any actual transaction. Unless the firm that is being valued is truly a median firm, then using the industry rule of thumb for this purpose is clearly wrong.

The Five Myths of Valuing a Private Business


For example, according to a well-known source for business transaction data, Pratt’s Stats, recent revenue multiples for firms in the auto parts industry ranged from a low of .98 to a high of 8.3 with a median of 2.9. If you were valuing your firm for sale and your annual revenue was $100,000, then the value of your business could be as low as $98,000, as high as $830,000, or somewhere in between. Where your firm lies along this continuum is obviously of the utmost importance and can only be determined by a valuation approach that incorporates aca-demically validated methods with industry-specific valuation factors.

Myth 3: Six months ago, a local competitor sold his business for three times revenue. My business is worth at least this much!Maybe yes and maybe no. What happened six months ago is not really relevant to what something is worth today. What your busi-ness is worth today depends on three factors: (1) how much cash it generates today; (2) expected growth in cash in the foreseeable future; and (3) the return buyers require on their investment in your business. First of all, unless your firm’s cash flows and growth prospects are very similar to the competitor firm, that firm’s revenue multiple is irrelevant to valuing your firm. Moreover, without getting into the nuances of finance, even if the competitor firm was equivalent to yours in every respect and both firms were sold today, if interest rates were higher today than six months ago, the firms would likely sell for less than three times revenue. Conversely, if rates were lower today than six months ago, the firms may be worth more than three times revenue. In short, the value of your business, like the value of IBM stock, is likely different today than six months ago because economic conditions have changed.

Myth 4: How much a business is worth depends on what the valuation is used for!The value of a business is its fair market value (FMV). According to the Internal Revenue Service, the FMV is what a willing buyer will pay a willing seller when each is fully informed and under no pressure to act.

While there may be a FMV range, the wider the assigned valuation range is, the less reli-able the valuation and the more likely it will face greater scrutiny from potential buyers or the IRS.

Consider the example of a parent selling a business to a child. The incentives to assign a low valuation under these circumstances are significant. Given that the parent pays taxes on the difference between the value of the stock sold to the child and its value on the firm’s books (book value equity), establishing a low value on the firm’s stock results in the parent minimizing the capital gains tax owed to the IRS. The child, on the other hand, has to come up with less money, because the sales price of the busi-ness is much lower than its FMV. These types of transactions are common and the IRS is always looking for abuses. Alterna-tively, an owner of a business may make a charitable contribution of company stock. In this case, there is a significant incentive to place the highest possible value on the donated shares, because this will result in the largest charitable tax deduction. If the value of the donated shares is outside the FMV range, an IRS audit may well be in the donor’s future.

Myth 5: Your business loses money, so it is not worth much.Most private businesses appear to lose money. Appearances, however, are often misleading. Not long ago, a friend of mine was considering buying an auto parts busi-ness in California. The asking price was approximately $950,000 and, according to the firm’s tax return, it hardly made a profit. Like many businesses of this type, this busi-ness was generating a great deal of cash, but the cash was masquerading as legitimate expenses. One expense category really stood out—payments to officers. This payment included the owner’s wage of $80,000 per year and a bonus of $150,000 that the owner paid himself at the end of year. The $80,000 wage is what the business would have to pay a stranger to do the same job as the owner. This was a real expense. The $150,000, on the other hand, represents what finance people call a return to capital. It is the cash the business generated and it is this cash that determines the value of the business.

Unlike public companies, the separation between ownership and management does

not really exist in a private firm. Thus owners have some discretion over how they catego-rize cash flow generated by the business. Quantifying the size of these discretionary expenses is often a critical determinant of the firm’s value. As such, owners should keep a tab on what these discretionary expenses may be so that when they are ready to sell the business, they can document these facts to the buyer. By doing so, the seller increases the buyer’s confidence that the business does legitimately generate the cash the seller claims and, accordingly, increases the buyer’s willingness to pay the asking price for the business.

In the final analysis, there are many im-portant reasons that business owners should know the value of their businesses long be-fore they decided to sell. By understanding the basics, you should be able to successfully plan your financial future by understanding the value of your most important asset—your business.

About the author: Dr. Feldman is a co-founder and chairman of Axiom Valuation Solutions, which provides valuations of pri-vately held businesses for business owners and their professional advisors. He is also Associate Professor of Finance, Bentley University, Waltham, MA. Dr. Feldman utilized his academic research and practi-cal experience in the business valuation field to develop the Valuation GURU. This system models all of the steps a valuation expert would take in conducting a valuation analysis, and integrates databases contain-ing continually updated economic data for nearly 1,000 industries, to produce valua-tion reports in nearly real-time.

This article is reprinted with his permis-sion.


6:00 - 9:00 p.m. Opening ReceptionStep aboard the in-house sailing vessel, the S.S. Gaylord, for a very special Welcome party. Enjoy three hours of open bar, traditional Florida foods and an outstanding sing-a-long with noted Disney entertainer, Jamie Gurcay on the keyboard. Do you have a favorite song? It’s a good bet that Jamie can play it!

7:30 a.m.- Noon Board of Directors Meeting

11:00 a.m. - 4:00 p.m. Golf Tournament - Celebration Golf ClubCelebration Golf Club, an official partner of the Gaylord Palms Resort, is just a few miles from the resort. Designed by the father and son team of Robert Trent Jones Sr. and Jr., the course delivers a golfing experience that can challenge the pros and yet offer a rewarding time for ama-teurs and those just learning the game.

3:00 - 5:00 p.m. Exhibitor Setup of Tabletops

7:30 a.m. - 4:30 p.m. OSHA Certified Crane Operator Training Class, Written Exam

7:30 a.m. - 4:30 p.m.OSHA Certified Crane Operator Practical Exam

Plan to be a part of the NCBVA Expo

Exhibiting at the NCBVA Convention gives your company high visibility to prospective clients on the spot. For optimum exposure, NCBVA’s “Partnership Plaza” concept has exhibit tables located in the same room where all meetings take place. A limited number of tabletops is available. Reservations are taken on a first-come, first-served basis. All personnel in the booth must be registered attendees.

NCBVA 2013 Annual Convention & ExpositionFebruary 23* - 25, 2013

Gaylord Palms Resort & ConventionCenterKissimmee, Florida

Thursday, February 21 (*Optional Day)

Friday, February 22 (*Optional Day)

Saturday, February 23

**All registrations for the written and practical sessions of the Crane Operator Training must be submitted by November 11, 2012. No Exceptions!

Preliminary program is subject to change



Plan to be a part of the NCBVA Expo

Exhibiting at the NCBVA Convention gives your company high visibility to prospective clients on the spot. For optimum exposure, NCBVA’s “Partnership Plaza” concept has exhibit tables located in the same room where all meetings take place. A limited number of tabletops is available. Reservations are taken on a first-come, first-served basis. All personnel in the booth must be registered attendees.

NCBVA 2013 Annual Convention & ExpositionFebruary 23* - 25, 2013

Gaylord Palms Resort & ConventionCenterKissimmee, Florida

Full Registration Form on page 15

The Gaylord Palms Resort is located just

five minutes from Walt Disney World and 10

minutes from Universal Studios. NCBVA mem-

bers staying at the resort are provided

complimentary shuttle for their entire family to

both theme parks.

7:30 - 9:00 a.m. Breakfast

9:00 a.m. - Noon Spouse/Guest Shopping Excursion to the Mall at MilleniaEach year, the Mall at Milllenia welcomes 10 million guests from across America and around the world. Encompasing 1.1 mil-lion square feet of retail space, it heralded Orlando’s grand entrance into a special world of upscale style and fashion. Long before the mall’s debut, each storefront was reserved exclusively for retailers of distinction, including Coach, Burberry, Armani, Gucci, Tory Burch, Tiffany & Co., Michael Kors, Jimmy Choo and many other top designer names. Transportation will be provided.

9:00 - 10 a.m. NCBVA Annual Meeting

10:00 a.m. - Noon Program to be announced

7:00 - 8:30 a.m. Breakfast

8:30 a.m.- Noon Is Bio-Cremation a Market for Your Company?Buses leave at 8:30 a.m. for the Matthews Cremation plant in Apopka for a tour of their facilities and a presentation on Bio- Cremation, the newest technology in the cremation industry. Matthews has been a leader in new cremation technology and is an associate member of NCBVA.

7:00 - 8:00 p.m. Reception

8:00 - 9:00 p.m. Closing Dinner

9:00 - 10:30 p.m. An Evening with John CharlesJohn Charles has been performing all around the United States, Canada and Europe for most of his professional career and has established himself as one of the most sought-after entertainers in the corporate and convention market. He has written, produced, and hosted the open-ings of almost every Walt Disney Resort in the United States and Europe. NCBVA members first fell in love with the entertain-ment of John Charles at the 2001 conven-tion in the Poconos, PA.

Preliminary program is subject to change

Sunday, February 24 Monday, February 25



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Our Standard Vault-Master Can Perform Your Entire Vault Handling Jobs.

Off Loading Vaults From Trucks Setting Vaults Straight Or Crossways Disinterments Operating On Steep Terrain (3-Point

Hydraulic Leveling)

All Our Units Can Be Built To Accommodate Oversized Vaults

We Also Offer A Fixed Boom Unit With All The Features Of Our Standard Unit

A Large Selection Of Options Is Available On All Our Units

GPS Gasoline-Powered, Crawling Vault

Platform, With Steering

A Positive Braking & Holding Power When Remote Switch Is Disengaged

Push-Button Movement & Steering

Hydraulic-Powered With A 5.5 Hp Honda Engine

We set the standards for vault handling equipment. We DO NOT copy anyone. We are always looking to the future.

LET US CUSTOM BUILD YOUR NEXT VAULT TRAILER

Name of Company_________________________________________________________

Mailing Address __________________________________________________________

City, State, Zip Code ______________________________________________________

Telephone Number _________________________ Fax Number___________________

E-Mail Address: ______________________________________

Registration fees per person (Indicate number of registrants per rate. Use adult rate for children 12 and older.) Registration includes Opening Reception, breaks, educational ses-sions, two breakfasts, transportation and tour at Matthews Cremation, a shopping excursion for spouses/guests and closing banquet with entertainment. Free shuttle service is also provided daily from the hotel to the Walt Disney World Resort®.

Before Nov. 9, 2012 After Nov. 9, 2012 Member Adult _____x $649 _____x $749 Member Spouse/Guest _____x $649 _____x $749 Member’s Child (under 12) _____x $125 _____x $125 Non-member Adult _____x $749 _____x $849 Non-member Spouse/Guest _____x $749 _____x $849 Non-member’s Child (under 12) _____x $150 _____x $150 Optional Events: Crane Training/Certification 2/21 & 2/22 _____x $649 (registration closes 11/09/2012) NCBVA Golf at Celebration 2/23 _____x $110 Exhibit Table _____ $495 Any registered attendee may request an exhibit table in the NCBVA main convention hall. All personnel in the booth must also be registered. (Tabletop displays only––no booths).

Total Amount, Registration Fees $_____________

Registration Form

Gaylord Palms Resort & Convention Center

Conveniently located just 1.5 miles from Walt Disney World®.

6000 West Osceola ParkwayKissimmee, FL 34746

MAKE RESERVATIONS NOW!This resort is in the heart of the

vacation capital of the world. Rooms will fill quickly so make your

reservation now!! NCBVA cannot guarantee any availability if you

wait too long.

Gaylord Palms Resort1-407-586-2000

NCBVA ROOM RATE: $179 per night +charges & taxes

Be sure to mention you are attending the NCBVA Convention in

order to receive this rate.

You can also make reservations on line via the NCBVA Web Site

www.ncbva.org.(Click on Convention Info)

PAYMENT INFORMATION––NCBVA cannot invoice for registration fees. Please include a check for payment in full or provide credit card information.

Check enclosed (Make check payable to NCBVA; mail with this completed form).

I hereby authorize NCBVA to process my registration for the NCBVA 2013 Convention on the credit card listed below.

MasterCard Visa

Card Number ________________________________ Expiration Date: __________ Code______

Print Name (As It Appears on Card)________________________________________

Signature ___________________________________________________________

If paying by credit card you may fax this form to NCBVA’s secure FAX at 1-407-774-6751or mail registration form with payment to NCBVA • P.O. Box 917525 • Longwood, FL 32791 • 407-788-1996

Special NeedsIt is important to us that you enjoy NCBVA’s conference. If you have any special needs, please con-tact us and we will do our best to assist you.

Registrants: (Please indicate with ** any children under 12). First Name Last Name Nickname (for name badge) ____________________________ _________________________________ ______________________________________________ __________________________________ ______________________________________________ __________________________________ __________________ ____________________________ __________________________________ __________________Number of registrants who WILL attend the following functions: ____Opening Reception 2/23 ______Breakfast 2/24____Shopping Excursion 2/24 ____ Breakfast 2/25 ____ Matthews Cremation Tour 2/25 _____ Closing Banquet 2/25This information above is vital in helping us to carefully plan for the correct number of people and appropriate transportation!

NCBVA Annual Convention & Exposition

February 23-25, 2013Gaylord Palms Resort & Convention Center • Kissimmee, Florida


1-888-55-DORIC doric-vaults.com

All Doric Plants Are Certified by the National Concrete Burial Vault Association

QUAD, TRIPLE, & DOUBLE LAYER PROTECTION

OLYMPIANQuad Wall Protection

ATHENIANTriple Wall Protection

TITANDouble Wall Protection

The Strength of Doric Can Be MeasuredIn Three Different Ways.


National Concrete Burial Vault Association“Serving the death care industry with the very best”

APPLICATION FOR MEMBERSHIP

Key Contact____________________________________Nickname_____________Title ______________________________________________________________Company Name _____________________________________________________Street Address _______________________________________________________City _____________________ State _______________ Zip __________________Phone ___________________________ Fax ______________________________E-mail ____________________________________________________________Company Web Site ___________________________________________________

Check here if you prefer to have your mail sent to your home.Home street Address _________________________________________City _____________________ State ______________ Zip ___________Home Phone _________________ Home Fax ______________________

COMPANY INFORMATION Burial Vault Manufacturer Funeral Director Crematory Cemetery

Doric Wilbert Eagle Trigard Con-O-lite Other Provide Graveside Services

Metal Vaults Plastic Vaults Fiberglass VaultsOffer sizes for Children Adults Oversize

Associate Member: Tell us in 25 words or less about your product/services

Please enroll me in NCBVA today!Signature indicates that you have read and agree to abide by NCBVA’s Code of Ethics and the rules that govern the National Concrete Burial Vault Association. Signature is required before this application can be processed.

_________________________________________ ___________ (Signature) (Date)

Dues Schedule

Manufacturer MemberDues are based on total units sold at this location.

Please check appropriate level: 1-999 Units .........$225 1000 - 1999 .........$350 2000 - 3499 .........$430 3500 - 4999 .........$580 5000 and more ....$700

Associate Member .....$300

Franchise Group .......$1000

Payment InformationInclude payment with this completed form. We accept Visa, MasterCard and American Express

Check is enclosed

Please charge my Visa MasterCard

Account #_____________________Expiration date _________________

Mailing Information

NCBVAP.O. Box 917525

Longwood, FL 32791(888) 88-NCBVA

Fax: (407) 774-6751

www.ncbva.org

We believe that concrete is an ideal material for the construction of burial vaults for the interment of human remains and that a properly constructed concrete burial vault is worthy of acceptance by the public. Our sales and advertising policies will be governed by standards acceptable by the public and the funeral profession and by principles advocated by the National Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor, whose product we will not dispar-age. We shall conduct our business on sound business principles, striving to build a relationship of respect and confidence for the burial vault industry with the public, with the funeral director and with the cemetery’s management. We will abide by the rules and regulations of the National Concrete Burial Vault Association, Inc., thereby contributing to a stronger and greater national industry.

CODE OF ETHICS


A D & Sons Vault Co. Suffolk, VAAbel Vault & Monument Co. Canton, ILAmerican Concrete Industries Veazie, MEAmerican Vault Co. Cleveland, OHAmerican Wilbert Vault Corp. Forest Park, ILArnold-Wilbert Corp. Goldsboro, NCArrow Vault Co., Inc. Lafayette, INAtlas Concrete Products, Inc. Orlando, FLAustin Concrete Products Dover, NHBabylon Vault Co. New Windsor, MDBadger Burial Vault Co. Eau Claire, WIBailey Monument & Vault Co. Waycross, GABaumgardner Products Co. Akron, OHBaxter Burial Vault Cincinnati, OHBaxter Vault Co. Baxter Springs, KSBeck Vault Co. Rome, NYBell Vault & Monument Miamisburg, OHBrewster Vaults & Monuments Millville, NJBrown-Wilbert, Inc. Morris, MNBrown-Wilbert, Inc. St. Paul, MNBruns Norwalk Vault Co. St. Louis, MOBrutsche Concrete Products Battle Creek, MIBrutsche Concrete Products Benton Harbor, MIBuckeye Vault Service, Inc. Mansfield, OHC & M Precast Kerrville, TXCalumet Wilbert Vault Co. Inc. Gary, INCapital Precast, Ltd. St. Johns, NL, CanadaCarolina-Doric, Inc. Florence, SCCarolina-Doric, Inc. Snow Camp, NCCemex, Inc. Lake Worth, FLCentral Burial Vaults, Inc. Marlow, OK

Central Burial Vaults, Inc. Oklahoma City, OKCentral Burial Vaults, Inc. Tulsa, OKCentral New York Vault Co. Cortland, NYCentury Vault Co., Inc. West Barnstable, MACharleston Wilbert Summerville, SCCheboygan Cement Products Co. Cheboygan, MIChesapeake Burial Vault Co. Barkley, MDChristy Vault Co., Inc. Colma, CAColumbus-Beier Vaults Columbus, WICooper Wilbert Vault Co. Middletown, DECordeiro Vault Co., Inc. Vallejo, CACostello & Company Vaults Smith Falls, Ontario, CanadaCreter Vault Corp. Flemington, NJCrummitt & Son Vault Corp. Martins Ferry, OHD.G. Robertson, Inc. Williston, VTDardanelle Vault & Monument Dardanelle, ARDeihl Vault & Precast Co. Orangeville, PADelaware Valley Vault Co. Blackwood, NJDePue Wilbert Vault Savannah, GA Detroit Wilbert Vault Corp. Detroit, MIDoody Burial Vaults, Inc. Winchendon, MADoric Concrete Vaults Inc. Garden City, KSDoric Concrete Vaults, Inc. Great Bend, KSDoric Concrete Vaults Inc. Osage City, KSDoric Huntingburg Vault Co. Huntingburg, INDoric of Kansas Vault Iola, KSDoric of Nashville, Inc. Nashville, TNDoric of Northeast Arkansas Jonesboro, ARDoric of Tennessee Cowan, TNDoric Concrete Vaults Limon, CODoric Concrete Vaults, Inc. Newton, KS

Doric Manufacturing Co. Boaz, ALDoric Mississippi, Inc. Jackson, MSDoric-South, Inc. Demopolis, ALDoric Vault of Connecticut North Haven, CTDoric Vault of Eastern NY, Inc. Hudson, NYDoric Vault of Western NY, Inc. Depew, NYDoric Vault Co. Griffin, GADura Vault North Bend, OHEagle Burial Vault Co. of LA Ruston, LAEagle Burial Vaults Perry, GAEsterly Burial Vault Co. West Reading, PAEvans Eagle Vaults, Inc. Leola, PAEverlasting Vault Co. Randallstown, MDFlagg-Palmer Precast, Inc. Oxford, MAFlorida Wilbert, Inc. Jacksonville, FLFond du Lac Wilbert Vault Fond du Lac, WIForsyth Bros. Concrete Prod. Terre Haute, INForsyth Bros. Burial Vaults Fithian, ILFort Myers Wilbert Vault Service Fort Myers, FL Gettysburg Burial Vault Co. Gettysburg, PAGolden Eagle Vault Co. Rocky Mount, VA Grable Vault Co. Logansport, INGraffius Burial Vault Co. Sinking Springs, PAGranite State Doric Newport, NH Gross Vault Co. Thomasville, GAHairfield Vault Co. Hickory, NCHardy Doric, Inc. Chelmsford, MAHarn Vault Service Massillon, OHHarris Precast La Porte, INHicks Industries, Inc. Davie, FLHicks Industries, Inc. Mulberry, FL Horton Precast Girard, PA

Huntingburg Vault Co. Huntingburg, INJacson, Inc. Henderson, TXJefferson Concrete Corp. Watertown, NYJosten Wilbert Vault Co. Sioux Falls, SDKansas City Wilbert Grandview, MOLake Shore Burial Vault Co. Brookfield, WILavaca Vault Co. Lavaca, ARLindquist Concrete Products Ogden, UTLouisell-Davis Vault Service Chattanooga, TNLycoming Burial Vault Co. Inc. Montoursville, PAMarion Vault Works Marion, INMark H. Bott Co. Ogden, UTMaster Grave Service Athens, GAMcDowell Doric Vault Co. Fletcher, NCMemphis Burial Vault Co. Memphis, TNMercer Vault Company Fredericksburg, VAMilan Burial Vault, Inc. Milan, MIMinchew Concrete Products Co. Waycross, GAMinnick Services Corp. Fort Wayne, INMontgomery Vault Co. Woodsboro, MDMontgomery Vault Co. Rockville, MDMoore Wilbert Vault Co. Evans, GANeher Burial Vault Co. Springfield, OHNor-Don Vault Co. Inc. Strafford, MONorth Central Mich. Vault Srvc. Cadillac, MINorthwest PA Burial Service Cochranton, PANorwalk Vault Co. Johnstown, PAOdon Vault Company, Inc. Odon, INOmaha Wilbert Vault, Inc. Omaha, NEOstwalt Vault Co. Concord, NCPalm Vault Co. Ada, OKPatriot Vault Co. Park Hills, MOPanhandle Vaults Amarillo, TXFor information on NCBVA’s exclusive Plant Inspection and Certification Program, please contact

NCBVA Headquarters at 1-888-88-NCBVA or use application form on the next page. continued . . .

NCBVA proudly recognizes the following companies that have a current standing in the

Plant Certification Program

NCBVA Certified Vault Manufacturing Plants


Name of Plant ___________________________________________________________________________

Plant Mailing Address______________________________________________________________________

Plant Street Address_______________________________________________________________________

Plant Telephone_________________ Fax Number_______________________________________

Owner’s Name_____________________________ Evening Phone______________________________

Plant Manager/Contact Person__________________ Evening Phone_______________________________

Types of Outer Burial Receptacles Produced Top Seals Air Domes SectionalsOther________________________________________________

Please return this application with full payment to:

The National Concrete Burial Vault Association, Inc.P.O. Box 917525Longwood, FL 32791(888) 88-NCBVAFax (407) 774-6751

For a NCBVA member in good standing, the Plant Certification Inspection fee is $1295.

National Concrete Burial Vault Association, Inc.Member Application for Plant Inspection

NCBVA Certified Vault Manufacturing Plants(Continued)

Pennsylvania Concrete Vault Co. Greensburg, PA Perfection Vault Woodson, ILPhenix Vault Phenix City, ALPioneer Vault, Inc. Doylestown, PAPoplar Bluff Doric Vaults, Inc. Poplar Bluff, MOPrecast Concrete Products, Inc. Blissfield, MI Precision Precast Inc. Pittsfield, MAQuality Burial Vault Co. Houston, TXRex Vault Service Newton, ILRocky Mountain Monument/Vault Sandy, UTRoland-Wilbert Vault Co. Clinton, IARoland-Wilbert Vault Co. Marion, IASaginaw Wilbert Vault Corp. Saginaw, MISam Green Vault Corp. Lynchburg, VASt. Louis Wilbert Vault Co. St. Louis, MO

Saline Vault Co. Sweet Springs, MOSanteiu Vaults Inc. Livonia, MISexton Wilbert Corporation Bloomington, INSheldon Vault Co. Sheldon, IAShore Vault & Precast Co. Exmore, VASimerly Concrete Products, Inc. Bristol, TNSimerly Vaults, Inc. Knoxville, TNSouthern Ohio Vault Co. Portsmouth, OHSouthern Vault Service Blakely, GASpoerr Precast Concrete Sandusky, OHSI Funeral Services Cedar Hill, TXSI Funeral Services Gerard, PASI Funeral Services Parsons, KSSI Funeral Services San Antonio, TXSunnycrest, Inc. Auburn, NY

Superior Burial Vaults, Inc. Salt Lake City, UTSuperior Vault Co. Bryantown, MDSuperior Vault Co. Charlestown, INSuperior Vault Co., Ltd. Mississauga, Ont., CanadaSwan’s Concrete Products Westbrook, METurner Vault Company Toledo, OHVanden Boomen Burial Vaults Inc. Appleton, WIVanden Boomen Burial Vaults Inc. Wausau, WIVincent & Son, Inc. Galena, ILWashington Wilbert Vault Works Inc. Laurel, MDWarga Concrete Products Inc. Fort Wayne, INWatts Vault & Monument Co. Des Moines, IAWayne Burial Vault Co., Inc. Indianapolis, INWelte Vault Co. Danbury, IAWest Plains Vault & Mfg. Co. Pomona, MO

Whitman Vault Co. Whitman, MAWicomico Vault Co., Inc. Salisbury, MD Wieser Precast Stewartville, MNWieser Doric Vault Co. LaCrescent, MNWilbert Burial Vault Co. Atlanta, GAWilbert Burial Vault Co. Waycross, GAWilbert Burial Vault Co. Muskegon, MIWilbert Burial Vault Co. Traverse City, MIWilbert Services Lancaster, NYWilbert Vaults of Houston, Inc. Houston, TXWillbee Concrete Products Jackson, MI Williams Wilbert Des Moines, IAWilliams Vault Company Emporia, VAWillmar Precast Co. Willmar, MNZeiser Wilbert Vault Co. Elmira, NY


CALENDAR

October 7-10NFDA International Convention & ExpoCharlotte Convention CenterCharlotte, NC

October 17-19ICCFA Fall Management ConferenceArizona BiltmorePhoenix, AZ

November 5-6 Casket & Funeral Supply AssociationFall Conference & Trade ShowJW MarriottIndianapolis, IN

February 4-8World of ConcreteLas Vegas Convention CenterLas Vegas, NV

February 23-25, 2013NCBVA Annual Convention& ExpositionGaylord Palms ResortOrlando, FL

March 14-16Casket & Funeral Supply AssociationWinter SeminarThe Roosevelt New OrleansNew Orleans, LA

April 10-13International Cemetery, Cremation & Funeral Association (ICCFA)Annual Convention & ExpositionTampa Convention Center& Marriott WatersideTampa, FL

INDUSTRY NEWS ’N NOTES BurialVaultHandles

More than 20 years experi-ence in manufacturingBurial Vault Handlesallows Accurate Wire &Strip Forming to providethe widely used handles.All tools are made in-housepermitting us to providespecials for your individualapplication. Raw materialis purchased in “mill lots”affording competitive pric-ing. Packagingprovided per your needs.

accurate®Wire and StripForming, Inc.

www.accuratewsf.com/handles/Phone: 630-260-1000

Fax: [email protected]

MEMBER NCBVA

175 Tubeway DriveCarol Stream, IL 60188

Trigard Races to NFDATrigard will invite funeral professionals to burn some virtual rubber in a full-size NASCAR simulator provided by Cordell Racing during the 2012 NFDA Convention and Expo, Oct. 7-10 in Charlotte, NC. A pair of NASCAR tickets to any race in the country will be awarded to the person with the fastest time each day.

Trigard is proud to say that it is becoming one of the premier signage companies for the racing industry, with work hanging at the NASCAR Hall of Fame’s Hall of Honor in Charlotte, the Indianapolis Motor Speedway, and the Chicagoland Speedway.

New Marketing SpecialistOn Board at WilbertWilbert Funeral Services, Inc., (WFSI) announces the addition of Phil Allen as Marketing Specialist. In his position, Allen will support key WFSI marketing initia-

tives, including the company’s online presence, advertising and m e d i a r e l a -tions. He will also assume the management of trade shows and other events for WFSI.

Allen brings 2 6 y e a r s o f experience in

communications as a writer, editor and public relations and marketing professional to WFSI. He was most recently Public Relations Manager at American Dietetic Association, the world’s largest organization of food and nutrition professionals.


Guaranteed to outperform the competition!

Holland 15’ x 15’ & 15’ x 20’ Tents

Our products are designed to look and perform better, last longer, and require less maintenance costs than our competitors.

* Tent frame fittings guaranteed for life.* Strongest aluminum frames in the industry.* Tent peak and corners with 4 layers of reinforcement.* Straps & hooks with 3 layers of reinforcement.* Tops made to fit your frame.

* Holland Supply manufactures a complete line of oval tops, frames and parts.* Interchangeable with Steril tops, frames and parts.

Best prices on Frigid devices. No-fray binding on our grass.Device straps in all sizes.

Holland Oval Tents

20% Disct.

Now youhave a choice.

Holland, manufacturing a complete line of graveside set-up equipment since 1962. Our commitment is to offer you “The Best Value on the Market.”

HOLLAND SUPPLY, INC. 1-800-527-8818

Proud members of the NCBVA.Call for your discounted

pricing.

[email protected] 1-800-527-8818 www.hollandsupplyinc.com• •


Credit Cards

1.64%plus $.20 per swiped transaction

1.89%plus $.20 per keyed transaction

Debit Cards

0% (with key)plus $.70 per swiped transaction

1.40%(w/o key)plus $.20 per keyed transaction

The Fine Print:NONONONOFREEFREE

Have a question?

NCBVANational Concrete Burial Vault Association, Inc. P.O. Box 917525 • Longwood, FL 32791

Presorted StandardUS POSTAGE

P A I DMID FL, FL

PERMIT NO. 0076

RETURN SERVICE REQUESTED

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C O R P O R AT ES P O N S O R S

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Bulletin 2012 October

Documents

Transcript of Bulletin 2012 October