Bullet Express & Logistics Roadshow march 2014
-
Upload
bulletexpresslogistics -
Category
Marketing
-
view
48 -
download
2
Transcript of Bullet Express & Logistics Roadshow march 2014
WELCOME TO OUR ROADSHOW!
2014 SWEDEN
Who we are?
Established 2009 in Estonia
A quality forwarding company, offering full-range courier, project and tailor-made special transport solutions.
Main focus on time-critical services.
Continuous growth in revenue and business.
Our success is measured through customer satisfaction and continuous increase of bookings, investing into company’s growth
and new technologies.
2014 customers in 17 different countries.
Why Customers Use Our Services?KEEPING PROMISESOur utmost aim is to deliver your goods to the correct destination on the agreed time. We monitor our service quality level on daily basis and deliver as promised.
COMMUNICATIONWe believe that a good service is based on good customer service. To personally give regular updates on shipment status or shipment whereabouts to customers is a normal standard in Bullet Express & Logistics. Professional customer service also means that we are always there for the customer. 24/7– on holidays and weekends included.
SERVICE RECOVERYNo matter how good is a company or how good is a service, in logistics everybody faces problems from time to time. Solving them – that is where we distinguish ourselves.
Simple Division of Services
DedicatedXpress ™ Delivered with utmost dedication – 24/7 all over the world! (Bullet Van; Charter; On-Board Courier etc.)
Delivered as Promised ™ Premium international logistics solutions! (high-quality logistics solutions as per customers specific requirements via air or road)
FreightSmart solutions at an affordable price! (non time-critical solutions via sea, road or air)
Additional services + Taylor Made Solutions (pick&pack, warehousing, brokerage services, customs formalities, third party billings/invoicing etc.)
What we have learned?
We know that service quality like everything else in civilized world is based on people. It’s a People’s Business!
Our partners are carefully chosen through people that share the same
principles like us. People are our partners, company is merely a shell they occupy.
Keeping continuous guard on possible risks and how to minimize them.
Some Examples of Success!OBC service
Within 24 hours from Brazil to Ericsson Estonia, during the weekendSameday deliveries to Brazil
CharterCharter plane for Autoliv goods during the weekend from Tallinn to PolandHelicopter for Teliasonera AB communications repairs within Estonia
Pushing the limits with AirXpress & Air Freight! From Renault, France to Avtovaz factory, in Russia, Samara. Autoliv shipment over the weekend
Suppliers supply chain management for Kone elevator factory and Huppa© children’s clothingAwkward freight & Dangerous Goods
Lemminkäinen GroupEstonian Hunting Assocciation
Our partners and coverage across the world
Bullet Express & Logistics network Subcontractor
Questions ?