BUSINESS OF TRAVEL & TOURISM

By Shannon, Karolina, Raya &Anna

INTRODUCTION OF THE GROUP

• Raya Metodieva - (aims of Ryanair)

• Karolina Danielewicz - ( How do organisations achieve competitive advantage)

• Shannon Doherty - (Sources of funding)

• Anna Cupal - (Cash Flow forecast)

INTRODUCTION TO THE PRESENTATION

Our presentation is about Ryanair and Claridge’s. In the presentation we will be talking about the types of ownership in the companies, the source of funding, what the company aims are, how they achieve competitive advantage and their cash flow forecast.

INTRODUCTION TO THE COMPANIES

The companies that we will be talking about are Ryanair & Claridge's .

&

COMPANY AIMS

Many companies have their own and different aims and

objectives and they all have it for the same reason.

The main aim a company can have is to make profit – keeps

the business running; benefits owners and indicates

shareholders how well a company is performing.

RYANAIR

Ryanair is an Irish low-cost airline.

Set up by the Ryan family

Offer the lowest price at all time on all routes

Respond quickly to passenger complaints and provide prompt refunds.

Speed up check-in.

Provide Passenger Information

Good customer service

CLARIDJE’S AIMS

The Claridge's team aim to achieve the highest standards of

services at all times.

Provide excellent customer service.

To make profit

To be seen as environmentally friendly

To be competitive

SOURCE OF INCOME

RYANAIR’S SOURCE OF FUNDING

CLARIDGE’S SOURCE OF FUNDING

H OW D O O R G A N I S AT I O N S A C H I E V E C O M P E T I T I V E A D VA N TA G E ?

• Training and development of staff

• Advertising

• Locational Advantage

• Sales techniques

• Innovative pricing policies • New and Inactive product and services

• Providing added value • Total quality management