Building the Learning Organization with IT
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Transcript of Building the Learning Organization with IT
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Building the Learning Organization with IT
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
A.Arnut Ruttanatirakulhttp://www.cmsthailand.com
แนวทางวางแผนการพัฒนาองคการแหงการเรียนรูชั้นเลิศดวยระบบเทคโนโลยีสารสนเทศ
July 14, 2009
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Building the Learning Organization with IT
Blog
WikiCMS
KMWeb 2.0
M-Learning
SCORMWi-Max
01010101010101010101010101010
RSSNetbook
Wi-Fi
ADL
KMS
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
LMS
Active Learning
CMSiPHONE
01010101010101010101010101010E-Book
Netbook
Child Center Learning
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Building the Learning Organization with IT
Blog
WikiCMS
KMWeb 2.0
M-Learning
SCORMWi-Max
01010101010101010101010101010
RSSNetbook
Wi-Fi
ADL
KMS
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
LMS
Active Learning
CMSiPHONE
01010101010101010101010101010E-Book
Netbook
Child Center Learning
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Building the Learning Organization with IT
Topic
� Learning Organization Research Results � Impact on Learning 1.0 / 2.0� What is a Learning Organization ?� The Five Learning Disciplines� Learning Organization Concept
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
� Learning Organization Concept� Learning Organization Planning � Network Design for Learning Organization � Knowledge Management Software
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Building the Learning Organization with IT
Learning Organization Research Results
Position
10%
15%
20%
25%
30%
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
0%
5%
10%
CEO/Dire
ctor
Coord
inato
r/Man
ager
Instr
uction
al Desig
ner
Teach
er/T
raine
r
Consu
ltant
Technic
al an
d Res
earc
h
Source : http://www.calliopelearning.com/resources/
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Building the Learning Organization with IT
Learning Organization Research Results (2)
Sector
25%30%35%40%45%50%
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
0%5%
10%15%20%25%
busin
ess
educ
ation
govt
milit
ary
non-
prof
it
othe
r
Source : http://www.calliopelearning.com/resources/
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Building the Learning Organization with IT
Learning Organization Research Results (3)
Size of Organization
25%
30%
35%
40%
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
0%
5%
10%
15%
20%
25%
only 1 2 to 24 25 to 99 100 to249
250 to499
500 to999
1000 to9999
over10000
Source : http://www.calliopelearning.com/resources/
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Building the Learning Organization with IT
Learning Organization Research Results (4)
Location of Organization
30%40%50%60%70%
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
0%10%20%30%
USA
Canad
a UKOthe
r Euro
pean Asia
Austra
lia an
d NZ
Africa
C&S Ameri
ca
Source : http://www.calliopelearning.com/resources/
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Building the Learning Organization with IT
Internet Users and Statistics in Thailand
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
Internet Usage in Thailand (Daily Unique IP)
Source : http://truehits.net/index_stat.php
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Building the Learning Organization with IT
�����ก����� �������� : Digital Access Index (DAI)
��������������ก����� ��������������������
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
http://www.itu.int/ITU-D/ict/dai/
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Building the Learning Organization with IT
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Social Network• Hi5• Facebook• MySpace• Digg• Multiply• Friendster• LinkedIn
Trend ITInstant Messenger Instant Messenger Instant Messenger Instant Messenger
• MSN
• Skype
• Gtalk
• Yahoo! Messenger
Media SharingMedia SharingMedia SharingMedia Sharing
PodcastPodcastPodcastPodcast
• Duocore
iTunes
MashupMashupMashupMashup
• Google Map• Ploysics
• Kapow Web
Web
Web
Web
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
• LinkedIn• Twitter• Qik
Media SharingMedia SharingMedia SharingMedia Sharing
• YouTube (Google)
• Flickr (Yahoo)
• Picasa (Google)
WikiWikiWikiWiki
• WikiPedia
• WikiEducator
• iTunes
RSSRSSRSSRSS
• RSSThaiWeb ApplicationWeb ApplicationWeb ApplicationWeb Application
• AJAX
Web
Web
Web
Web 22 22.. .. 00 00
File SharingFile SharingFile SharingFile Sharing
• Slideshare
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Building the Learning Organization with IT
Impact on Learning 1.0 2.0
Learning 1.0: Structured � Learning 2.0: Organic ILT, WBT, Virtual � Blended, Blogs, Wikis
Learning Portals � Content/Application Syndication
Pedagogy � Participation
Learning Taxonomies / Catalogs � Learning Tagging / Search Engine
Centralized Content Creation � Grassroots Content Creation
Pre-determined Competency � Dynamic (Reference Based)
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
Pre-determined Competency Models
� Dynamic (Reference Based) Competency Models
Company Identified Experts � Community Identified Experts
Subject Matter Experts � Collective Intelligences
E-Learning � Podcasting
Instructional Designers � Bloggers
Integrations � RSS
Learning Plans � Learning Anarchies
Certifications/Compliance Certifications/Compliance
Transcripts are Critical � Transcripts are Interesting
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Building the Learning Organization with IT
What is a Learning Organization ?
����ก�� ��ก����!��"� #�!� � ก�$�#����%�&�������#ก�� '����������% (�ก� )��(�%#���(�*�����#+�#����!�������,%������'�+���-$��� ����.�������# (,%���%��#$��)�+"�/���(0���%ก����ก���-�����'�'�+���� ก��(�ก� ��%��,� “��+�!�����” 1 %�ก2�,�+�%���%���.�'������ )#�'��+�%���%�.��!"�
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
+�%���%�.��!"�
Peter M. Senge
http://en.wikipedia.org/wiki/Peter_Senge
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Building the Learning Organization with IT
What is a Learning Organization ? (2)
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-��!�ก��'�ก����%(��ก�����'34 ����#�"����! ���� +��-+�$�' �
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'��"��--��% ��ก ��! #�ก����ก���%!����#�"����-���!��"�'�
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
'��"��--��% ��ก ��! #�ก����ก���%!����#�"����-���!��"�'�
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���!ก���� ���ก�-(��0#������0$�ก�� (,%� ' �ก��ก��(�*�����#ก��
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Building the Learning Organization with IT
5 1
������������ ���������������ก����������ก�����ก����������
Systems Thinking
�!"�����#!��$��Team Learning
�%���������&"%��%����
The Five Learning Disciplines
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
4 2
3
Personal Mastery
�#���'�($���� �������)����� ��ก�����
Mental Models
�*��)�ก����'�%�!"
Shared Vision
%���($%�'!��� �+����'%
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Building the Learning Organization with IT
KM Site
http://gotoknow.org
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Where are we now?
� ��������ก���� ��������ก����ก ���������������� ?
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
- http://www.kmresource.com/exp_cases.htm
Knowledge Management Case Studies
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
- http://www.kmresource.com/exp_cases.htm- http://www.providersedge.com/kma/km_articles_case_studies.htm
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Building the Learning Organization with IT
Learning Organization Concept
Business Environment Change
Organization must change
Competitive Advantage
���%!�+5�(������#���0$�ก��
����ก��������%!�����
��)�����!-���ก�������
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
People must change
Competitive Advantage
Competency Behavior(��ก����������%!�����
��)�����!-���ก�������
(6��ก��# ���#+�#���
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Building the Learning Organization with IT
Learning Organization Concept
Drives
EffectiveManagement
Long TermProfitability
&Drives
EmployeeSatisfaction
DrivesCustomer
Satisfaction
Innovation SustainableProfitability& Growth
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
DrivesManagementPractices &
Growth
DrivesSatisfaction
DrivesSatisfaction
Execution Long Term
WHO IS RESPONSIBLE FOR LEARNING IN OUR ORGANIZATION?
1. Employee The Organization Is Responsible
2. e as The Learner Is Responsible
3. The Leaders Are Responsible
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Building the Learning Organization with IT
People
Learning Organization Concept
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
Strategy Technology& Process
Business Achievement
Biz Success = Biz Success = ƒ (ƒ (PeoplePeople , , StrategyStrategy , , Technology& ProcessTechnology& Process ))
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Building the Learning Organization with IT
Conceptual variety of knowledge management
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Framework dimensions. (Adopted from the source Tuomi, 1999)
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Knowledge Management target areas (Karivalo 2000).
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Creating Knowledge in problem solving situations
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Continuous flow of external incentives in knowledge work
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Learning Organization Planning
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Learning Organization Planning
� IT Infrastructure� Management Level� Employee� Customer
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
� Customer� Partner
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Building the Learning Organization with IT
Learning Organization Planning (2)
IT Infrastructure
� Hardware� Server Spec / …
� Network Operating System� Windows Server, Linux, FreeBSD� Solaris, AIX
CO
MP
UT
ER
CE
NT
ER
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
� Solaris, AIX� KM Software
� Commercial / Open Source� Client PC
� Maximum Client� Media
� PC / Notebook / Wireless / PDA� Network Design
CO
MP
UT
ER
CE
NT
ER
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Building the Learning Organization with IT
Learning Organization Planning (2)
Management Level
� Vision/Mission/Objective/Target� Tools & Technology� Meeting� Mind Mapping
KM
Sof
twar
eA.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
� Mind Mapping� ….
KM
Sof
twar
e
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Building the Learning Organization with IT
Learning Organization Planning (3)
Employee
� Tools & Technology
� Training
� Manual
KM
Sof
twar
e
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
� Manual
� Pre-Test
� Knowledge
� Learning Process
� Post-Test
� EvaluationK
M S
oftw
are
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Building the Learning Organization with IT
Learning Organization Planning (4)
Customer
� Contact Management
� E-Marketing
� Mailing list
KM
So
ftw
are
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
� Newsletter
� Blogs
� SMS / MMS
� E-CRMK
M
Soft
war
e
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Building the Learning Organization with IT
Network Design forLearning Organization
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Network Design for Learning Organization (1)
1. ����� KM ��ก�������������ก�������ก
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Network Design for Learning Organization(2)
2. ����� KM ���������ก
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Network Design for Learning Organization(3)
3. ����� KM ������������� !��"#��� ���ก"$���%"����
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Network Design for Learning Organization (4)
4. ����� KM ������������� !��"#��� "ก'(�� �)����"$���%"����#*�"+���ก*�
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Network Design for Learning Organization (5)
5. ����� KM ������������� !��"#��� + ��กก*����"����*ก�.ก/�
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
http://www.openldap.org
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Building the Learning Organization with IT
Network Design for Learning Organization (6)
6. ����� KM ������������� !��"#��� + "12�� 3�4ก*5�(��6��
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Network Design for Learning Organization(7)
7. KM Load Balance
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Network Design for Learning Organization
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
BASIC
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Building the Learning Organization with IT
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
KM Software
Commercial Software ($)� kManager� IBM Lotus Notes� Microsoft SharePoint� OpenText Livelink� nGen Knowledgebase
Open Source Software (free)
� KnowledgeVolution (th)� Kwok Information Server� ALEX Personal Knowledge Base� OpenKM Document Management
� Clipboard manager
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
� nGen Knowledgebase� KMS-PTO� powerKNOW� Prosoft KM (th)
� Learning Management System� Drupal� WordPress
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Building the Learning Organization with IT
Learning Management System : LMS
Commercial Software ($)
� WebCT� Black Board� Education Sphere� DLS
Open Source Software
� Moodle� ATutor� Claroline� Sakai
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
� DLS� De-Learn � i2 LMS
� Sakai� eFront� LearnSquare (th)� VClass (th)� NOLP LMS (th)
Resource : http://www.cmsthailand.com/lms/
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Building the Learning Organization with IT
Learning Management Sytem
MoodleeFront
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
ATutor
Sakai
Claroline
Source : http://www.cmsthailand.com
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Building the Learning Organization with IT
KM Software Type
� Personal Knowledge base Management� Learning Management System (LMS)� Document Management System (EMS) � Contact Management� Mailing list Management
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
� Mailing list Management� Risk Reporting Tool� Blogs Tools� Wiki Tools� Web Tools
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Building the Learning Organization with IT
KM Software Summary
Management
Employee E-LearningIntranet Blog
� Mind Manager� RSS Reader� Risk Reporting� Clipboard manager
Intranet
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
Employee E-LearningIntranet Blog� e-Front� Moodle� Claroline
� Drupal� WordPress
� Contact � Mailing list� Newsletter� e-CRM
Customer Internet
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Building the Learning Organization with IT
ก�������������ก KM Software
1. Network Operating System� Windows Server, Linux, FreeBSD
2. Development Tools
� PHP� ASP, ASP.NET� JSP� PYTHON, RUBY
3. Database Toos
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
3. Database Toos
� MySQL, PostgreSQL� MS Access, MS SQL Server� Oracle� DB2
4. Web Server Software
� Apache� IIS� Tomcat
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Building the Learning Organization with IT
ก�������������ก KM Software (2)
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with ITKMWorld 100 Companies That Matter in Knowledge Management
http://www.kmworld.com
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
KM Software Resource
� http://sourceforge.net� http://osswin.sourceforge.net� http://freshmeat.net� http://www.cmsthailand.com� http://www.kmworld.com
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
� http://www.kmworld.com
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Building the Learning Organization with IT
http://sourceforge.net
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
http://freshmeat.net
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
E-Learning/KM Software
DEMO
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
DEMO
DEMO
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
CHANGE
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July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
7Imagination is more powerful than KnowledgeJ
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A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Albert Einstein
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Building the Learning Organization with IT
Future of Learning Organization
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
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Building the Learning Organization with IT
Resource
� http://www.elearninglearning.com/brandon-hall/learning/learning-portal/
� http://www.tkc.go.th� http://www.pantip.com/cafe/jatujak/� http://siweb.dss.go.th/lo/� www.groupsystems.com� http://gotoknow.org� http://gotoknow.org/blog/thaikm
� del.icio.us (Social bookmarking)� Feedraider.com (RSS reader) � PBwiki.com � http://www.calliopelearning.com/resources/� http://www.kmutt.ac.th/jif/public_html/IF_47.html � http://www.sc.mahidol.ac.th/mu-edp4/conclusion/ppt/3May07-1_1.ppt#358,7,LO� http://www.academiccolab.org� http://www.e-learningfoundation.com
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
� http://gotoknow.org/blog/thaikm� http://www.entovation.com� http://en.wikipedia.org� Learningwiki.com/507 � MotoQwiki.com� Wikipedia.com� Wikipatterns.com � Bloglines.com/myblogs � http://www.kmresource.com/exp_cases.htm� http://www.providersedge.com/kma/km_arti
cles_case_studies.htm
� http://www.e-learningfoundation.com� http://www.e-learningguru.com� http://www.wikieducator.org� http://www.cmsthailand.com/lms/� http://www.thaicyberu.go.th
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Building the Learning Organization with IT
A.Arnut Ruttanatirakul
July, 14 2009http://www.arnut.com
A.Arnut Ruttanatirakulhttp://www.cmsthailand.com
http://www.arnut.com
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