Building Resilient &Scalable Organizational &Human...
Transcript of Building Resilient &Scalable Organizational &Human...
BuildingResilient& ScalableOrganizational& HumanResourceCapacity
byDeliveringContinuous& DispersedLearning& KnowledgeSolutions
Country-specific,country-ownedandcountry-managed
JointlyDevelopedinCollaborationwith
INSEADHumanitarianResearchGroupFontainebleau,France
BuildingResilient& ScalableOrganizational& HumanResourceCapacity
byDeliveringContinuous& DispersedLearning& KnowledgeSolutions
OurKeyAdvisors
Dr. DenisBroun,FormerExecutiveDirectorofUnitaid,Geneva;formerregionaldirectorUNAIDSEurope,formercountrydirectorUNAIDSIndia;currentadvisortoChairmanofCiplaPharmaceuticals
Dr. Ferozuddin Feroz,PublicHealthMinister,GovernmentoftheIslamicRepublicofAfghanistan
Prof. LUKVANWASSENHOVE,Director,INSEADHumanitarianResearchGroup
RayYip,SpecialAdvisortoGatesFoundation;FormerDirector- ChinaProgram,Bill&MelindaGatesFoundation
AshutoshGarg,FormerBoardMemberoftheGAVI,TheVaccineAlliance;FormerManagingDirectorofoneoftheITCgroupcompanies,basedinSingapore
Knowledge and Learning is considered static, or interval based…
HumanResourceGapsStaffvacaneis,transfers,attrition,educationandtrainingmismatch
PoliciesandTechnologiesContinuouslychangingandupdatesinpolicies,guidelines,technologies,and
suppliers
However what we need is continuous and dispersed learning and knowledge solutions
DigitalsolutionsandtheBigLearningPlatformcanprovidepartofthesolutiontowardsbuildingresilientinstitutionalmemoryandHumanResourcecapacity
• Face-to-face and in classroom trainings provide strong engagement, but are expensive, not scalable, and don’t allow for on-the-job support and follow-up
• Digital learning platforms are scaling in developing and developed countries, but are not ‘sticky’, has a large number of drop outs
• Professionals need access to easy to access and updated information, policies, guidelines and tools
• Digital literacy is growing and is being leveraged for pedagogy and androgogy• Digital technology and penetration is expanding rapidly even into rural areas• Cost of digital infrastructure and bandwidth is declining
New paradigm and approach is needed that blends digital and in-classroom capacity building
4PartIntegratedBigLearningPlatform
4PartIntegratedLearningandKnowledgeManagementSolution
COUNTRYMANAGED
4PartIntegratedLearningandKnowledgeManagementSolution
Developed byAnthrolopologists
Instructional Designers
SMEs – last mile - MOH
Software engineers
Data scientists
Academics
Gamers and SimulatorsCOUNTRYMANAGED
Main BenefitsOne platform One Health
On demand access
Available at the last mile
User and organization centred
capacity building
Demo—and user experienceHome Page
English FrenchArabicPortugueseRussian
Includes:CalendarMeetingsAnnouncementsChatsForums
Comprehensiveresourcesoneachsubject
Country-Specific:• Policies•Guidelines•Manuals• Budgets• Strategies• SOPs•Operationalplans• Productlists
CompetencyAssessmentTool&SelfAnalysis
Comparing your score with the Global Score (sample)
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Select#the#appropriate#product#
De7ine#the#speci7ications#and#quality#of#the#product#
Forecast#and#quantify#product#needs#
Supply#planning#
Manage#procurement#costs#and#budget#
Build#and#maintain#supplier#relationships#
Manage#tendering#processes#and#supplier#
agreements#
Manage#contract,#risk#and#quality#
Ensure#quality#of#products#Manage#import#and#
export#of#products#
Practice#storage,#warehousing#and#
inventory#management#
Supply#commodities#to#facilities#
Manage#transport#for#commodities#
Manage#disposal#of#products#(e.g,#expired,#damaged,#redundant#
Manage#reLpacking#of#products#
Properly#use#medical#products#according#to#international#/#national#
Provide#information#and#advice#to#the#product#
user#/#patient#
Report#product#use#/#consumption#
Dispense#or#provide#commodities#to#patients#/#
users#
1.#Domain*wise#Competency#Scores#
Product#Selection#
Quanti7ication#
Procurement#
Storage#&#Distribution#
Rational#Use#of#Medicine#
Domain-based Competency Mapping
CURATEDCOURSES
Shortvs.Longcourses
Freevs.Paidcourses
Nationalvs.Internationalcourses
Managementvs.Technicalcourses
Certifiedvs.Non-certifiedcourses
Onlinevs.classroombased
Createyourownlearningplan
HowcanIhelpyou?
Seemoredetails
Organizedby:
• Technicalexpertise
• Languagesspoken
• Nationalorinternational
• Timezone
• Organizations
• Bystarperformance
Dispersedlearning– anytimeanywherelearning
hasalreadybeenusedfortraininginvocationalskills,constructionworkers,marginalizedyouthinlow-incomesettings,ruralareas
BackpackwithbuiltinchargerBatteryoperatedhard-drivewithbuiltinwifirouter
TabletPCswithlearningmaterials
How we work: Solution Design and Deployment Methodology
In-countryneedsassessment
Co-designplatformwithcountry
Developtechnologyplatformandpopulate
withhealthdata
Buildlocalcapacitytomanageandusethe
platform
Troubleshooting,continuedsupport
Step1
Step2
Step3
Step4
Step5
GlobalKnowledge
LocalCapacity
NationalKnowledge&Capacity
InSummary…
GlobalKnowledge
LocalCapacity
NationalKnowledge&Capacity
GlobalKnowledge
LocalCapacity
NationalKnowledge&Capacity
For more information, please contact
PaulLalvani,DirectorEmpowerSchoolofHealthpaul.lalvani@empowerschoolofhealth.org+91.99.71.276.111 (India)
AndyBarraclough,DirectorofL&DEmpowerSchoolofHealth
OurKeyAdvisors
Dr. DenisBroun,FormerExecutiveDirectorofUnitaid,Geneva;formerregionaldirectorUNAIDSEurope,formercountrydirectorUNAIDSIndia;currentadvisortoChairmanofCiplaPharmaceuticals
Dr. Ferozuddin Feroz,PublicHealthMinister,GovernmentoftheIslamicRepublicofAfghanistan
Prof. LUKVANWASSENHOVE,Director,INSEADHumanitarianResearchGroup
RayYip,SpecialAdvisortoGatesFoundation;FormerDirector- ChinaProgram,Bill&MelindaGatesFoundation
AshutoshGarg,FormerBoardMemberoftheGAVI,TheVaccineAlliance;FormerManagingDirectorofoneoftheITCgroupcompanies,basedinSingapore
SampleworkrelatedtodevelopmentofDigitalLearningPlatforms
Past work: Empower’s engagement with UN agenciesOnline platform designed, developed, hosted and marketed for UNDP
IntroductionSelection of
pharmaceutical products
QuantificationProcurement
Inventory Management
Quality Assurance
PSM toolsCourse Summary
Assessment Certificate of Completion
Past work: Empower’s engagement with UN agenciesOnline courseware developed for UNDP: User Experience - Course Page
First Response Training for Red Cross AfricaLeveraging Technology & Volunteers to deliver First Response at scale
SimulatedLearningEnvironment
SOS&VolunteerMobilization
ExperienceinrollingoutelementsofBigLearning
Assessmenttools:India,Indonesia,Zambia,Pakistan,PhilippinesLearningandDevelopmentPlatform:25countrieswithUNDPinEnglishFrench,Russian,(Spanishinprogress)MentoringandTA:nearly1,000healthprofessionalsP2Pengagement:inprogresstocreateanecosystemof100,000
4 Part Country Owned and Customized ‘BIG LEARNING’ Solution
• Peer-to-Peer:Theecosystemallowsforpeer-to-peerlearningandprofessionalengagement.Theplatformalsoallowsmanagerstoidentifyhealthprofessionalsbasedontheirgeography,competencyarea,strengthorweaknessandaccordinglytoinform,educateandmobilizethemaspertheneedsofthehealthsystem.
• KnowledgeCentre:arepositoryofcountryspecificknowledgeinthenationallanguage(English,French,Spanish,Russian,Arabic)orregionallanguagesthatprovideslong-terminstitutionalmemory(likea‘wiki-healthforthecountryandprogram)
• LearningandDevelopmentPlatformhelpstomeasuregrowthinHRcapacity,providescourses,topics,websites,podcastsandvideosonspecifictopics;coursesarebothglobalandnationalandmostofthemwillbefreeofcost
• TechnicalAssistancePlatform:todelivercontinuouson-the-jobtechnicalassistanceonanas-neededbasis
4 Part Country Owned and Customized ‘BIG LEARNING’ Solution…continued