Building Relationships

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Building Relationships That Grow Your Library A library experience in Gregory, South Dakota

description

Presented by Diane Althoff on 28 February 2012 as part of the Big Talk From Small Libraries Conference. http://nlcblogs.nebraska.gov/bigtalkDian

Transcript of Building Relationships

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Building RelationshipsThat Grow Your Library

A library experience in Gregory, South Dakota

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About our library…

• History• Service• Staff

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We have a library?

PRIMARY PARTNERS• Patrons• Board of Trustees• State Library• City Council

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We have a library!

SECONDARY PARTNERS

•Local News Outlets

•Tech Support Personnel

•Chamber of Commerce

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Needs Discovery

• Observe• Listen• Ask• Develop Plan• Partner to serve

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Community issues

•Many shut-ins

•Busy moms

•Unemployment

•Returning young adults

•Low income/financial difficulties

•Home school families

•Education assist for all ages

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SHUT-INS

SERVICEBooks on Wheels

PARTNERSNewspaperMinisteriumNursing FacilitiesState Library

NEW GOAL

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BUSY MOMSSERVICE

availability

PARTNERSTrustees & City CouncilPatronsState LibraryGregory Book Club

NEW GOAL

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UNEMPLOYMENTSERVICE

assist with resumes & job searches

PARTNERSBIDCommunity BusinessesSD Dept of LaborStaffTrusteesState LibraryCommunity Leaders

NEW GOAL

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RETURNING YOUNG ADULTS

SERVICEpoint to partners that can help

PARTNERSState GovBIDChamber of Commerce

NEW GOAL

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LOW INCOME/FINANCIAL DIFFICULTYSERVICE

point to partners that can help

PARTNERSFood PantryThrift StoreMinisteriumState LibraryTrusteesStaff

NEW GOAL

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HOME SCHOOL FAMILIES

SERVICEProvide access to materials

PARTNERSSchoolPatronsState Library

NEW GOAL

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TOURISTS/HUNTERSSERVICE

Communication; PR resources

PARTNERSCity CouncilTrusteesLocal RestaurantsStaffChamber of Commerce

NEW GOAL

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EDUCATION ASSIST FOR ALL AGESSERVICE

Provide learning resources

PARTNERSCity CouncilTrusteesState LibraryStaffSchool

NEW GOAL

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Partnerships Help Libraries Grow2009 2011

Registrations 364 628

Circulation (books) 4147 8566

Reference Questions 822 1698

Computer Users 1404 1262

Library Attendance 5430 7794