Building Real Teams: A Leadership Perspective

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Building Real Teams:

A Leadership Perspective

Bob Greene

May 2, 2012


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Advising nonprofits in:

• Strategy

• Planning

• Organizational Development

www.synthesispartnership.com

(617) 969-1881

[email protected]

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Today’s Speaker

Bob GreeneCoach/Consultant

Bob Greene Coaching and Consulting Hosting:

Sam Frank, Synthesis PartnershipAssisting with chat questions: April Hunt, Nonprofit Webinars

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Bob GreeneBob Greene Coaching & Consulting

[email protected]

www.BGCoach.net

1) Teams—real teams—can provide terrific benefits.

2) However, great teams don’t just happen. They take intention and work.

3) Leadership plays a vital role in setting the stage and fostering team effectiveness—a role that is often underestimated.

• You’ll receive a link to download these slides after the session.

• On request, I will send you a handout packet with resources to complement the presentation.

• I’ll provide illustrations from my consulting and coaching with leaders and teams.

• I’ll respond to as many questions as I can in the Q&A. And feel free to contact me after the webinar.

A Team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.

Katzenbach & Smith, The Wisdom of Teams

What is a Team?

Benefits of Real Teams

• Accomplish work that requires integrated efforts.

• Draw on diverse skills and experience.

• Address “open-ended” problems, where the solutions are not known in advance.

• Promote a sum greater than the parts.

A Group Does Not Automatically Become a Team

• It takes shared intention, effort, and communication.

• There will likely be bumps in the road.

• Leadership must set the stage & be engaged.

Groups Are Not Real Teams

There is a difference between a group of people and a real team.

---The Wisdom of Teams

What Leaders Can Do to FosterReal Teams

Ensure the system supports teams

Clarify expectations

Model & foster team behavior

Assess progress & team functioning

Ensure the System Supports Teams

“Systems thinking is the process of understanding how things influence one another within a whole.” (Wikipedia)

A team’s success often depends on factors outside of the team in the larger organization. Leadership must maintain this broader perspective.

Ensure the System Supports Teams

Reward team as well as individual performance.

Foster cooperation between teams.

Foster support from other leaders.

Provide teams adequate resources.

Plan opportunities for learning skills.

Force-Field Analysis

Forces Driving Change Restraining Forces

Purpose

Goals

Roles

Procedures

Interaction

Create a Team Charter

Identify Shared Group Norms

Discuss as a team & develop a set of behavioral norms.

Key tip: Ensure everyone agrees what each proposed norm looks like in practice.

Model & Foster Team Behavior

Allow for the team’s development.

Delegate effectively (specify accountability in team’s charter).

Model authentic communicationand conflict resolution.

Attend to how the senior leadership team works together.

Focus on Accountability and Assessment

Debrief projects

Conduct team self-assessments (with reviewing norms)

Review team charter

Team DebriefDiscuss how the team has done working together:

• How did the team promotecreativity and achieving results?

• How did the team encourage everyone to contribute?

• How did the team deal with disagreements?

• What did you learn that you can use to improve your next team assignment?

Thank You!• These slides will be available to download at the

Nonprofit Webinars site.

• While there check out the full schedule of free

Nonprofit Webinars.

• Contact me if you’d like a copy of the handout

packet for this presentation: [email protected]


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Building Real Teams: A Leadership Perspective

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Transcript of Building Real Teams: A Leadership Perspective